1. Recon Fire Services

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Crowley, TX

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Recon Fire Services

1.0 (1 review)

Services - Recon Fire Services

Security system installation

Security system repair

Security monitoring services

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11 years ago

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Settler Security

Settler Security

(2 reviews)

I reviewed a number of options-before choosing Settler Security to help install surveillance and…read moresecurity equipment at our retail location. Because of the nature of our operation, I was looking for high-quality equipment and overall service and was willing to pay to receive it. After reviewing.my needs with a handful of providers with good reviews, I chose Settler because my conversation with Nelson inspired confidence. As expected, I was pleased with all aspects of the process. What I did not expect, however, was that I would receive products and service that exceeded my lofty expectations at an extremely competitive price. Nelson was transparent throughout the process and helped me select high-quality equipment that met my specific needs while staying within my budget. I was also surprised by the level of operational support provided. Nelson showed me how to use all of the features, but he also set up a number of parameters in advance based on our original discussion without requiring further input. And that support did not stop once the products were installed and the final invoice issued. I am still receiving support on a regular basis. Anytime I have questions, answers are a quick phone call away. Finally, due to my own oversight, my were entirely unreasonable. Nevertheless, met them, and then some, installing my entire less than 48 hours after our initial conversation. I would not recommend asking that kind of turnaround of any provider on a complicated installation, but when I found myself in a bind, the Settler team bailed me out. A truly exceptional experience - retain Settler with confidenc

They helped me upgrade some important security systems. Nelson was fast and thorough. Highly…read morerecommend them.

ADT Security

ADT Security

(1 review)

Southside

**Extremely Disappointing Experience with ADT -- I Will Not Be Using Them**…read more I contacted ADT because I was looking into security cameras for our new dance studio. Initially, the representative was very friendly and helpful. However, the moment I explained that I needed to discuss the proposal with my husband before making a decision, his entire attitude changed. I simply asked if he could email me a detailed breakdown of the pricing, equipment, and services being offered so my husband and I could review everything together before committing. He told me he could not send me that information unless I signed up. I asked him directly, "Are you telling me you will not send me the information about what you are offering unless I agree to sign up?" He told me that his manager had said yes. I was shocked. This was a significant business decision involving the security of our studio, and I was asking for basic information so we could make an informed decision together. Instead of respecting that, I felt pressured to commit on the spot without even being given the opportunity to review the details. When I explained that I was not comfortable signing up without discussing it with my husband, the representative responded, "Well, I'm going to have a good day anyway. Just call back when you're ready." The entire interaction left me feeling disrespected, pressured, and genuinely disappointed. The friendly customer service disappeared the moment I wasn't ready to make an immediate purchase. **I cannot imagine doing business with a company that treats potential customers this way.** We were seriously considering ADT for our studio's security, but this experience has completely changed my mind. I wish I had never provided our studio's information in the first place. If this is how a potential customer is treated before signing a contract, I have serious concerns about what the experience would be like afterward. **My recommendation: Do your research and consider other security companies before choosing ADT.** I will be taking my business elsewhere.

From the owner: Call Noe now : 8178914430 150 Years Protecting Families…read moreFor over a century and a half, families have trusted us to guard their homes with award-winning, state-of-the-art, encrypted security. Proven. Trusted. Call me today and get your first 3 months of protection absolutely free with $0 money out of pocket, backed by a 6-month money back guarantee. Your family’s safety cannot wait—lock in 45.99 - 63.99 packages!

Vivint

Vivint

(68 reviews)

South East

The equipment functions most of the time, but we've had struggles. Our camera doorbell housing…read morebroke. The tech asked if we wanted a new one since it was under warranty, or he could GLUE IT BACK TOGETHER! New one, please! Trying to reach someone to get customer support is such a time suck. And they have to transfer and transfer and transfer and call this number instead blah blah blah. We're going to suck it up for a bit and try to finish our stupidly long contract, or not. It's a toss up. I would never recommend this company. NEVER! Looking forward to getting back with a reputable security and smart home service.

I would strongly caution anyone considering Vivint to make sure they understand exactly what they…read moreare signing up for and document everything. Our experience was terrible from the beginning. We spent around SEVEN HOURS dealing with the salesperson and installer on the first day, and the installation still wasn't finished. The system never properly worked for us. The installer left screws on the floors of our home despite knowing we have pets and a one-year-old child. There was a hole left in our wall, equipment was left disconnected/not working, and they drilled into the exterior brick of our house. The plug for one of the outdoor cameras also became extremely hot, to the point that I was concerned it could be a fire hazard. One of the strangest parts happened around 11 PM when the installer TEXTED ME asking me to send him the code I had received to review the installation so that he could complete the install review himself. I still have the text messages showing this. The sales process was equally concerning. We were not clearly told that the equipment was being financed or that there would be a hard credit inquiry. I did not understand that this transaction was going to involve financing and a hard pull on my credit based on how it was presented to us. After everything that happened, we canceled within the three-day cancellation window. I documented the cancellation through multiple methods. Despite that, the equipment is still sitting in our home and we have had an extremely difficult time getting Vivint to deal with the situation. From the sales process, to the installation, to the safety concerns, to the review-code incident, to the experience after cancellation, this has been one of the worst experiences I have ever had with a company. I have kept the emails, cancellation documentation, photographs, call records/recordings, and text messages from the installer because the entire experience has been so concerning. I absolutely would not recommend Vivint based on our experience.

Code Red Systems

Code Red Systems

(2 reviews)

If you're in the market for security cameras I would highly recommend, Code Red Systems! These guys…read morehave went above and beyond my expectations to make sure that my home security camera system was perfect. Their equipment is durable, reliable, and in high quality HD. I also added the PTZ HD dome to my camera system. Although it cost a little more than the stationary HD cameras, the results are amazing. They also set the system up so I receive an email if the any camera sees motion, at NO addition charge!! There is of course a free app that you can download to watch live streaming video right from your phone. I can even control the PTZ from my phone, which is awesome! I can now leave my house without a doubt, that every square inch is being monitored, and recorded. Perfect example - After just two months of have my security cameras a construction company was building a house next to mine. The superintendent noticed that I had security cameras, and asked if I could review my video because he had a stack of about 50 plywood sheets stolen over the weekend. I called Code Red Systems to get their advanced help. Without hesitation they were able to locate the thief in action on my PTZ. Turned over the video, and the guy was caught! I did have a small glitch about every 10 seconds on one of the camera. I called and spoke with Justin about it, and with hesitation he said he was going to replaced the camera. I didn't think it was a big deal, but Justin wanted it cameras to be perfect. He came out and in about 15 minutes the camera was replaced and has been working great ever since. To top it off, while he was there he helped me set up my wifi extender for my surround sound speakers outside! I will never go without a security camera system again. I tell everyone I know about these guys! Very professional, very knowledgeable about their equipment, and hands down just great guys!

If you are in need of a great security system, use Code Red. These guys are awesome!!! They are…read morevery knowledgeable about security systems, helpful and friendly. I highly recommend them for all your security needs!!

Recon Fire Services - securitysystems - Updated October 2026

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