Horrible service, regularly miss trash pick up days and the customer service people are very nice but can't anything about drivers not doing their job. Supervisors are spineless cowards as well, I've asked many time for a supervisor to call regarding ongoing missed pick up days and he never does. His name Mike. I'm certain the driver run the show and piss all over supervisors. Unfortunately Recology has like a monopoly on trash removal.
Oh and the icing on the cake is that they miss days and when I call about trash overflowing, I am told drivers are not required to pick up trash off the ground, even though it's there because they did not pick up when they were contracted to do so. All the while Recology will happily take your money and not deliver services. What a racket! read more