I've been coming hear for 14 years and my family and I love it so much. The rooms are beautiful,…read morethe staff are friendly....our favorite staff member is Alma the water Zumba instructor/piñata lady. Such a sweet lady and my kids really liked her. My family prefers going here over Hawaii! Totally recommend the amenities never get boring. We just went last weekend during the Fourth of July and they had not only a concert but a massive fireworks show too! Best trip ever!!!

Room reservations are not guaranteed. They will change your rooms at check-in regardless of what…read moreyou specifically reserved. Dishonest. They will charge more than your confirmation. Appliances are old and don't work, specifically fridge and freezer. No repair or accommodation. Their taxi service may extort you for hundreds $$ USD and involve police if you refuse to withdraw from an ATM.

Despicable, you can NOT be a long distance owner, of a vacation rental worth well over a…read more$1.000.000 , and depend, rely, and trust Anessa with this responsibility. I lost returned clients because Anessa did not maintain the home , or do a simple task like purchase white linens for all the bedrooms, fix 2 custom made shades. She neglected my home, and when her bill was received, my assistant immediately paid it. When I flew to Scottsdale. , thinking my home was in good hands. I found my home to be in miserable condition. A $10.000 clock was missing, a police report was filed, and coincidently the clock showed up at Anessa's house, and was returned. All I can say is, be present when and if you employ her. Or better yet learn from my mistakes!

I use Ask Anessa to manage my vacation rental in Scottsdale and I'm continually impressed with the…read morehigh level of service and quality of their work. The cleans of the property are exceptional which is super important since we are aiming for a luxury experience. I've stayed in many vacation rentals as a guest and very few have been as clean as what my property is after Ask Anessa has serviced the home. Their responsiveness level to the guests is always within the hour and they have more than enough experience in this space to know how to solve every guests inquiry. I would highly recommend Ask Anessa if you are looking for someone to take care of your vacation rental in the valley.

Over the last few months, I have interviewed half a dozen vacation management companies in search…read moreof a great parter to manage my property in Old Town Scottsdale. All of the other companies that I had spoken with were experienced and knowledgeable, but nothing about those conversations left me excited about partnering or gave me the confidence that they would manage my property with the level of attention and care that I expected. I felt like my house would just be one of the thousands of other properties they manage across the county. They cared more about getting the sale than working with me to develop a tailored strategy for my home. I set up a call with Ellie (Owner) to hear what she had to say and learn more about her approach to luxury vacation rental management. It immediately became clear to me that Ellie knows exactly what it takes to not just do well in a competitive market such as Scottsdale...but how to excel and produce extraordinary results. Ellie provided guidance and what it would take to get my home to appear in the top search results, generate the highest possible nightly rates, provide a full service luxury experience to guests, top reviews, and a management team to support the entire operation so that I can be a completely hands off owner. She backed up everything she said producing reports with 24 months of property performance on all of HomeSlice's existing properties. I not only hired HomeSlice to manage my property, I hired Ellie to do the entire interior design and I am SO happy I did. Her design was incredible and she put 100% of everything I needed for the home in my shopping cart...only thing I had to do was make click "buy". The #1 thing I learned during this entire experience was to not go looking to hire a property management company....look for a partner you trust and one that will produce results. I found that in Ellie and her team at HomeSlice.

Don't get me wrong, the home in phoenix was super cute. BUT when it's 90 degrees outside and the…read morehouse is hotter than it is out there, it's not worth the money. I think maybe air bnbs in Arizona should require AC? Idk if that's just me. She treated our group like we didn't know how to operate a very simple thermostat. So much that it took her hours of telling us how to use it, that it was too late for a technician to come. It was so hot, we had to be outside. We had 10 people. 1 was pregnant, and 4 more of us were not drinking. She tried to charge $1,000 for a noise complaint that was never made. Which she says that her neighbor took "multiple videos and photos" of our "house party" of girls in the pool with bikinis on! She never sent the actual video that we can listen to. Just a screenshot. But that pretty creepy of the neighbor to take videos of girls in the pool. So maybe don't use the pool if you stay at her house in phoenix. . Besides that, going back to the house being 86 DEGREES and her not caring or being apologetic at all. It was finally fixed 6:30 pm on Saturday, but it probably took until 8pm to cool from 86 degrees to 73. Not once were we rude to her. We could've been under these circumstances. Sorry your ego is fragile and you're unable to take constructive criticism. A woman of your age, I would expect a bit more professionalism and maturity. House is cute tho! Good job decorating! PS. We don't need your money. Your house with no ac just wasn't worth it. But thanks for the feedback. A budget in or hostel would've probably had better service and AC. This isn't "retaliation" for money. Just standing up for my friends and letting everyone know you're a pathological liar when we have every screen shot and video proof of everything.

We had an amazing experience with Top Notch. We needed a sprinter last minute and called these guys…read moreup, we got a great price and got all the details locked in the night before our ride. Our driver, Raul, was great and we couldn't have asked for an easier process. Top Notch will be at the top of my list next time I need a ride.

We have used Adam's company, Top Notch Transportation twice now. Once for my Dad's retirement…read morecelebration and the other for some bachelorette "research" in old town Scottsdale. Both times, the experience has been 10/10. The attention to detail and timeliness is spot on, definitely will be using this company for our wedding weekend and many events in the future!!!

Elite Vacation Rentals is the best. Stefanie and her team made our short-term rental experience…read moretop-notch and worry free. The property was outstanding and the service, quality, and response time was great. Highly recommend booking with Elite Vacation Rentals and they will be our first call for future stays!

My wife and I booked this property through VRBO and it is managed, rather poorly, by Elite Vacation…read moreRentals. The property is the Strawberry Cabin - Fire Pit, Fireplace & Pets on VRBO and AirBNB. I fully expect to get trashed for leaving this review as Brenden Hesser attempted to intimidate and he threatened me when I told him I was looking forward to sharing my experience. While this is a cute home, it is not what is advertised and it is not being well maintained. The fireplace never worked correctly and this is you main heat when it's cold (it is a gas fireplace) when the handyman came out to "fix" it, he told me the reason there is no flame is because the glass of the fireplace is filthy on the inside and, unfortunately, there was no way for me to access this to clean it and he did not. The TV didn't work and needed service by the handyman. The cabin is also not remote like the description suggests. The location is nice, it's just not what is in the description. It is a nice sub-division not a remote getaway in the woods. We were also without water for about 2 hours on our second day. The handyman said they have been servicing the water throughout the development all week but no one thought to tell me that prior to booking. The towels also smelled so badly that I had to wash them prior to using them. I plan on reporting this to VRBO and other agencies to hold Hesser accountable and make sure people know what they buy. Realtors in AZ are held to a higher standard. I am thankful Visa protects my purchase. Now I suppose I wait for the promised retaliation.

Ion Property Management is a great company! They know exactly how to do the best job and are very…read morequick to take care of your home the right way! Nick & Ashley are awesome and really know their stuff! I highly recommend using Ion!

Do not think about even going with them! They just…read moreovercharge, mismanage the property and should be straight get out of business. They have stolen money for me by repeating charges on my statements.

Nov, 2025. My husband and I stayed at this resort for six nights in Phoenix in a one-bedroom unit…read morethrough an RCI timeshare exchange. The resort is Spanish-mission style on a former 280-acre cattle ranch, now a golf resort. Communications were very good. The resort contacted us before our scheduled arrival should be have any questions or special requests. They also assured us that the front desk would be open 24/7 after I expressed concerns that our flight was scheduled to arrive late evening. Check-in. The resort has good "curb appeal", with adobe "casitas" and the greenery of the surrounding golf course. I was surprised by the number of people who were still checking in around 10 pm on a Monday night, but the line moved quickly and the woman checking us in was both efficient and friendly. In addition to giving us our room keys, a resort map, the activities calendar, and our parking pass, she also gave me a package that had been sent for me. (Thanks to my daughter and family for the birthday present!). Unit. We were very pleased with our unit. It had everything that we needed for our 6-night stay -- a full kitchen with cookware, plates, cups, utensils, etc., towels, toiletries, comfortable bed and high-quality linens, a jacuzzi tub and separate shower, two televisions, and a washer/dryer in the unit. The unit was tastefully decorated in the colors of the southwest. It's not brand new, but it is well-maintained. We were impressed with the quality of the blackening curtains, which are probably a must-have in Phoenix summers. Parking was free, and available close to our unit every time we returned after activities in Phoenix. The resort was conveniently located near the PHX airport (5 miles) and for our day trips to downtown, the Desert Botanical Garden, Papago Park, the State Capitol, South Mountain Park and Preserve, Roosevelt Row, The Heard Museum, and more. It's also close to shopping and restaurants. We had only a few concerns about the resort. Of minimal impact to us given options in the city, but the "Resort Experiences" calendar (or "activities" was quite light for adults. Phoenix had rain for a few days of our vacation, so golf, tennis, shuffleboard were out on these days. It would've been nice to have some options for resort experiences during such times. We're also sorry that we hadn't checked in yet to partake in the Welcome Snacks @ Lobby on Saturday and Sunday afternoons. A second thing to note is that ALL of the cabinet drawers in the kitchen were already full with pots, pans, plates, cups, utensils, etc. Whike everything that we needed was there, it didn't leave any room for our non-perishable groceries. We left those on top of the island that separated the kitchen from the living area. Noise was also an issue. We were in Casita #7, which is the unit that is closest to 32nd Street. As light sleepers, we were awoken at times by early morning traffic. There was also a sweeper (or lawn mower?) on the golf course that started some mornings before 6 am. In addition, walls aren't fully insulated so we could hear neighbors in the units above and next to us. Our washer also made a racket. Overall, the positives far out-weighed the few inconveniences, and we would stay here again.

Enjoyed the kitchen space with all appliances and the jacuzzi is my favorite relaxing place…read more The pool is nice and the location is less than 2 miles from grocery shopping and nail spa.