This was the worst rental company imaginable! They take their time responding to any and ALL tenant…read moreneeds. They do not properly care for their properties. They simply do not care about anything but taking your money!!!

I have been a tenant of Manor Real Estate since August 2014. This company has sensible leadership…read moreand a great response time. Maintenance requests are quickly fulfilled, the buildings are kept clean, and questions are always answered. When I was still looking for an apartment, the agent that showed me the unit was kind, had a flexible schedule, and was clear about the paperwork and such.

Erica and her team are fantastic! We've leveraged them for both buying and selling. She knows her…read morestuff, is very responsive and has great connections to other services as needed (lenders, repairs, inspections, etc.) We appreciated her help in ensuring the seller took care of things that weren't quite right on move in day and provided great guidance and advice in each of our transactions. We recommend her services every time we get the chance!

Erica and her team were fully engaged throughout the process. Their open house was amazing, not…read morejust a simple sign, they brought a phenomenal local financing rep too. Being out of town, Erica and group would respond in an instant, taking care of the little things during a sale: met inspectors, repairman, obtained quotes, etc... if you choose anyone else in the St Louis metro, you're doing it wrong, well done!

Johanna is the best! She was professional, honest, and fun to work with. This was my first time…read morebuying a home and I did not know what all to expect. Johanna made the process very smooth and explained everything in a way that was easy to understand. Not only was she very knowledgable about the St. Louis area and it's municipalities, but she also gave great advice when it came to making offers. I had a great home buying experience and am very happy in my new home! Do yourself a favor and call Johanna!

If anyone needs a realtor in St Louis, I would highly recommend Johanna. Since Jo was born and…read moreraise in St Louis and has over 15 years of real estate experience, she knows St Louis like the back of her hand, and is very familiar with the market. Jo understood exactly what we were looking for in our next home. She is extremely patient and professional and I'm sure we weren't always the easiest to deal with, especially with all my husbands questions. Even after we closed she was there to assist. Jo will definitely be who we call on when we look for our next home!

Luxury? We were excited to lease a penthouse in Clayton, MO at Clayton on the Park as we split our…read moretime between St. Louis and Winter Park, FL. Unfortunately, we have had many water leaks from the ceiling and the recessed lights. After yesterday's storm the "fixes" that the maintenance crew used previously have failed and the ceiling has caved. The water is now spreading in the ceiling to multiple rooms of the penthouse causing massive leaks and water build up. This is now impacting apartments below us. The maintenance crew has been unresponsive for mitigation actions. They will not cover any of the furniture or tarp the failing roof areas to mitigate further damages, after multiple requests. They have also used our beautiful china and our trash cans to catch water from the leaks. Finally, no one will speak with us about the remediation plan.

Do not live here. Go legit anywhere else…read more I've lived here for less than a year, and not a single month has gone by without major maintenance issues that make the apartment feel like a construction zone. When we moved in, the unit was dirty, with paint splatter on the floor. A cleaner was promised she showed up, barely touched the bathroom, then left and never came back. From day one, the WiFi didn't work for three days. The toilet had to be fixed six times before it functioned properly. The kitchen sink has leaked and exploded twice. The dishwasher leaked and fell out of the counter. The living room AC stopped working, and management initially refused to fix it due to "overtime" until legal action was mentioned. There's been a bedroom leak for four months that still hasn't been resolved. The only response has been putting in loud industrial dehumidifiers and repeatedly pulling up and re-gluing the same wet flooring. The living room windows leaked , twice. Hot water has been out for multiple days. The "luxury" amenities? Often broken , for example, the theater room was out of order for four months. Despite paying nearly $3,000/month, we've received nothing close to a livable, finished space. Management avoids real solutions and defaults to temporary fixes and dismissive responses. We asked for a lease break or one month of rent credit , both were ignored. If you want ongoing repairs, loud equipment in your bedroom, and unresponsive management this is the place for you. I've got pictures, videos, and detailed communications to back this up.

EXTREMELY EXTREMELY POOR MANAGEMENT!!! I have been a renter in St. Louis since 2012, never late or…read moreshort on rent and always get my deposit back. I don't buy because I don't want to be in St. Louis forever. I have been in my current home since 2020 with NO issues until 5/1/2025 when Austin Realty became the new management company over the property I rent. They took over when my lease was due to expire as of May 1st they never contacted me regarding renewal of my lease and it was 3 days before rent was due when they finally got me set up in portal to pay rent, which also wasn't correct I actually paid more then they showed due because I knew what I was suppose to be paying took them 3 months to get it right in their system. On Sept 5th I put in my first maintence request for a faulty outlet never heard anything from them until 9/16 when Monica contacted telling me that on 9/18 an investor needed access to the property for viewing. This alarmed me because as a long term renter I have been to this rodeo a couple of times, the norm for this type of sitsuation is an investor buys, rehabs the property, and raises your rent. I verbally elaborated this to Monica during phone call on 9/16, Monica assured me NO NO NO thats not the case. On 9/19 day after they came to inspect finally a maintenance man called me to look at outlet, which I had already bought a new one and unstalled it myself and didn't know I had to press the "test" on the new outlet for it to work yes I felt "stupid". On 9/23 I receive email from Monica with a new lease to sign and of course like I said raised rate after she said NO NO NO it was Yes Yes Yes I was right. I noticed the sewer rate was also increased from what I had been paying for past 5 years, I reached out to Monica with my concerns and asking for proof from city regarding raised sewer rate with no response. Leaving me in limo without a lease for 5 months is ludicrous, this management company is not fit or organized enough to facilitate property managment. I would not recommend anyone wasting their time. I hope the property owner see's and reads this so he knows he should have stayed with the previous management company. I would also like to add I don't need the stress this place is bringing me I am still dealing with both of my kids being dead!! I know they saw the Urn in my house.

I appreciate how Austin Realty was able to accomodate me at the last minute as we arrived into St…read more Louis not knowing where were going to live they were able to get us in a beautiful unit at the last minute. Thank you Austin Realty, we much appreciate it.

I have worked with Amy Gordon at Hermann London for almost 10 years. She is my real estate agent…read moreand property manager. She is efficient and thorough with all of her transactions.. She is also empathetic and focuses on the business aspect of my rental properties as well as the tenant needs. She is always a helpful bridge to find solutions that work for the business and our tenants. She manages the tenants and renovations with an exceptional eye for detail. She can help you evaluate properties for investments with her knowledge and expertise being in that business personally. I would highly recommend her if you are looking for someone to manage your properties or needing an agent to sell/buy properties.

We have leased a beautiful house in Maryland Heights MO, from Hermann London for one year, and it…read morewas the greatest housing experience we've had. Our agent Amy had been highly communicative and listened to every thing we've had concerns of. she had been very professional and attentive. When we had maintenance requests, she'd promptly forward them to the leasing office to scheduled service. [Amy| continued to being very valuablel through out our moving in/ moving out process and always patient, kind and friendly to us no matter the day or time. We would love to lease our future home with Hermann London again THANK YOU!

These are the most beautiful apartments and I love Maplewood! Walking distance to most everything…read moreyou need, very clean, smells great. My friend lives here and I'm in awe everytime I go to visit! Check 'em out!

Lovely building that feels like a hotel and convenient to the Metro station...until they nickel and…read moredime all the money out of you. $250 for a key (non-refundable), extend lease month-to-month (for a $500/mon fee), they DNA test the dog poop to track down the owner, you have to pay $225 to have a gather in the Common Space that the public walks through. Fees, fees, fees. Lots of other great places if you don't need a gym and pool. Honestly younger people, save your money.

I found James Surveying through Yelp! We were told we would need to get a survey and plot map for…read morean egress window. I worked with Lucy to try to explain the best way I could what we needed. I did not fully understand what we needed and am not super involved in the updates we're making to our house, but she was SO helpful! We paid up front and they came out to complete the survey in a very timely manner I was impressed!

From the owner: James Surveying Company specializes in boundary surveys, surveys for residential and commercial…read morereal estate closings, ALTA surveys, topographical surveys and more! We can get you the survey you need for work permits, collaborate with your architect or engineer, and complete your construction project with an as-built survey.

Dan was an absolute pro. I was nervous about selling a house that was in disrepair from 10 years…read moreof renters. Dan knew exactly what to do to maximize the selling value of the property. The sale price he recommended was perfect, just enough to bring in multiple offers. We are so happy we found Dan.

DAN BRASSIL: REALTOR EXTRAORDINAIRE! Searching for a real…read moreestate agent that you can be 100% confident in to meet your home buying goals and timelines? Dan Brassil is your man! My wife and I couldn't have been happier with our decision to work with Dan to help us find and secure our new Saint Louis home. WE DID OUR RESEARCH We did research on about 10 different realtors, interviewed 4, and Dan Brassil was our clear choice. We picked him as he gave an immediate sense of comfort and confidence through his professionalism and deep knowledge of the real estate industry and home buying/selling overall. WORKED ON A TIGHT TIMELINE As out-of-state home buyers, we knew we needed someone who we could trust to have our backs and was equipped to manage virtual home tours and work on our tight schedule. This was a super important factor especially since we only had 2 months to close on a home. GREAT LISTENER & HIGHLY RESPONSIVE Dan listened to all of our preferences, set up our MLS portal in no time, and was incredibly responsive to all the homes we favorited and pointed to the pros and cons of listings we were considering across multiple dimensions like the neighborhood, construction quality, and more. MASTER COORDINATOR OF HOME TOURS We planned one visit to Saint Louis and Dan had lined up 8 homes for us to tour and scheduled them in a way that was most efficient and convenient for our flight schedule. We were highly impressed with his ability to coordinate all the private showings in such a streamlined manner. KNOWLEDGEABLE IN HOME BUILD QUALITY Every home we visited Dan educated us on home construction and pointed out critical facets to watch out for: from the foundation, to drainage, ducting, the types of wiring, flooring, basement integrity, sump drains, cracks in walls, down to the types of bolts used on the deck. Amazing! OUT-OF-STATE FRIENDLY As out-of-state buyers he visited homes on our behalf with his camera and a gyroscope, and uploaded videos to YouTube for us to review in a very timely manner. He made sure to cover every nook and cranny of interest and the virtual tours made us feel like we were actually there. PRIORITIZES YOUR BEST INTERESTS Dan was also highly proficient when it came time to make offers on homes, and had a strong sense of fair market valuations based on comps, and was able to figure out what a strong competitive offer would be based on seller agent intel, and what was just unreasonable. NO-FRILLS NEGOTIATOR When it came time to negotiate the terms of our agreement Dan always gave us multiple options to consider, laid out the pros and cons of each path, and shared his best recommendation. He always made us feel like we were in control even in tough situations. AMAZING NETWORK AND CONNECTIONS Dan is also highly networked in the real estate and home repair ecosystem and put us in touch with an amazing lender, title company, inspectors, and even helped us coordinate minor and more major repairs on the home with high quality contractors we knew we could trust. PERSONAL TOUCH With Dan we didn't feel like our home buying process was transactional in nature. He was always incredibly professional and highly personable and was a pleasure to work with. He made sure we were comfortable in our new home and also offered tons of local recommendations! OUR VERDICT: DAN IS THE MAN! Looking for a realtor you can trust to meet your goals, someone who is highly knowledgeable and professional, knows how to quickly navigate those inevitable curve balls, and always has your best interests in heart and mind? Then go with Dan - 10/10 couldn't recommend more!