My sister passed away a few months ago. We have to sell her condo unit. Although SOMEone is…read morecashing the condo fee checks, NOT ONCE HAVE I RECEIVED A CALLBACK from THE NUMBER POSTED (401-331-2200) for help with closing paperwork, mice coming in under the sink, a leak on the ceiling, and no lights in the laundry room. Today the call kept bouncing. No one answered. I have potential buyers coming in and need to make sure the unit is ready to hand over. I AM LIVID. I met Mr. Taylor outside the unit months ago. His apple red face showed no empathy for me and the loss of my sister, and seemed to want to rush away. WTF??????

I never had a bad experience with them. No complaints. They responded to any issues that I had with…read moremy condo. They were fairly prompt.

Worst realty company on the planet. Houses are made so cheaply and everything breaks. Throughout…read moreour lease we had our heat break for two nights (got to 11 degrees outside), ac has been broken since October, our fridge was broken for months, dishwasher stopped working, our ceiling was leaking and so much more. They are so unresponsive to issues and don't have a 24/7 emergency number. Stay away at all costs

Don't rent from the property company that doesn't follow or understand Rhode Island tenancy laws…read more They do not communicate AT all. Not communicating with your tenants doesn't mean you can just ignore the issues they're presented with. They are extremely unprofessional and rude in conversation, not something I would expect with a company that owns a significant portion of housing in Providence. Maintenance requests are delayed and not met. There is no inspection with someone physical upon move in/move out. And they will take your security deposit unless you take photographs. Even with them they will still try to make legal arguments about taking your money. Housing is already expensive as is, we don't need large companies making it more difficult to live. Your company needs to be retrained in how to deal with PEOPLE, not money. Because I can guarantee that your reputation becomes more and more tarnished every time you try to screw people over.

I would leave zero stars but it isn't an option. avoid at all costs…read more they don't take care of the property, everything you need done will be done late and bare minimum. the "property cleanup crew" they sent was literally an elderly man and his two adult children. they showed up in a rented box truck with one shovel. they then stole MY shovel, and the yard was not cleaned up. bricks strewn about, poison ivy, it was pathetic. I'm a combat veteran with ptsd. I have a medical marijuana card and grow my own medicine. the owner of the building I was renting was fine with it, as it was completely legal. Rent Prov called the police on us, who showed up and told them that I wasn't breaking any laws. They then tried to evict us, even though the owner told us it was okay since the police made it clear it was all on the level. I should also include some pertinents: no one else lived in the building except my mother who rented the floor below us. there are only two units. literally no one complained. also, when they couldn't get in touch with me because it was Friday night at 9pm, they began harassing my elderly mother (who again, rents a separate apartment and has nothing to do with my LEGAL medical marijuana. Lawyered up and they backed down like the unprofessional losers they are. we broke our lease early to get away from these incompetent morons. do yourself a favor, avoid at all costs. the lawyer was provided to me by a veterans organization free of charge. he looked into Brian Weinstein at rent prov and apparently he is WELL known in the legal community as a royal POS.

I escaped as soon as their colors began to appear. Their karmic snowball is evident. Perhaps not…read moretheir own fault but the market they play with. Fair experience, not the most pleasant. Make sure all your bills make sense, and keep with your periphery. Renter's market is nothing to play with in today's world, making you want to settle for a "fair experience". I would have given 1 star and a much worse review if the end process had been escalated. Communication is off-set by the strong need to stay afloat, and if there's an opportunity for them to win, they will. The bane of renting regardless where you go, just personally it did not fit my needs.

LETITIA ACQUAH…read more Divine Investments, Inc. managed my two-unit side-by-side townhouses in Providence, Rhode Island, from 2007 until they successfully the same property on my behalf in 2019. Rani Vails, the President, always listened to my needs, and provided me with her professional advice according to my resources at every stage of my property ownership. She represented me selflessly for required personal appearances, when my international work prevented my presence in Rhode Island over the years. Rani took an interest in my tenants, and advocated for their welfare, when they faced various challenges in life. Her comprehensive professional advice was invaluable. Her empathy, and solid knowledge of the real estate business in Rhode Island, always made her my trustworthy business partner, who could easily and successfully negotiate issues for me. The staff of Divine Investments, Inc. work seamlessly and professionally together, in order to achieve the best goals for their clients. I always knew that the staff will pre-empt and solve any problem comprehensively. I am truly blessed to have been the client of Divine Investments, Inc., and I highly recommend their services to any potential client without any reservations.

My experience with Divine Investments Inc. has been excellent. The team, especially Lorraine Jacobs…read more(Office Manager for Rani Vails, Owner), is professional, responsive, and truly cares about their tenants. Maintenance requests are handled promptly, and communication is always clear and friendly. I highly recommend them to anyone looking for a reliable and caring landlord!

Five star worthy for caliber of homes and apartments from which to choose, fantastic website, and…read morethe amazing Kevin Fox. Honestly - work with him. Zero stars for the unreliable, untrustworthy, and and insensitive Jillian Siqueland. We have worked with Kevin for a few years - and have been nothing but pleased. Jillian, couldn't be more opposite if she tried. After viewing her apartment, we knew we wanted it. We filled out the appropriate background checks, and placed a security deposit. While we could not sign the lease right away, we needed to wait a few weeks for the closing of our home we just sold, we did tell her that we wanted this property. We requested that she call us as soon as another potential renter entered the equation. We continued to visit the property, on three separate occasions, took measurements, and began planning for our new home. Jillian was away at one point, and we spoke with her coworker, assuring him that we wanted this property, too. After not hearing from Jillian for 8 days, we reached back out to confirm our impending sale - and intent to sign a lease within the next couple of days. Jillian coldly let us know that the property had actually been rented to someone else. Despite our agreement to inform us that another renter was interested, instead of calling - as we agreed- Jillian just rented it! I spoke with her in person, and asked why she would go back on her word. Why my deposit meant nothing - not even the ability to have a phone call. I told her that I felt like the rug had been ripped right under us. Jillian, calmly said that this is how she conducts her business. That she had sent an email two days prior asking if we would pay $50 more a month. I told her no such email had been received, and that people who are interested in properties will always respond to their agents. I told her we were going to sign the lease if anyone else even thought about renting it. There had been no doubt in our minds. Come to find out - Jillian sent the email - to an incorrect email address. I found this out through the manager, Ed hardy, who read the email to me. In it was no mention of another renter - and the closing even said "I will call you if someone else rents!" Obviously she never intended to call, nor follow up- and as I said earlier- we didn't even get this email because the address was misspelled. She handed me back my useless deposit check. Jillian said that she was sorry - because this must be "a big pain in the ass." Yes Jillian - it is. And now, it's yours. Never, ever, ever ever work with this wretchedly cold, and useless woman.

I can't believe what a pleasure it was to work with Residential Properties -- not only did we buy…read moreour house with them 8 years ago, but we just sold it with the, too. Our realtor both times was Ellen Kasle, and she was professional, friendly, honest helpful and kind in every respect. She priced our house properly and it sold immediately, which made the entire process so incredibly easy -- we only had to have one open house and a few additional showings over the course of a single weekend, so getting back to normal life (aka not living in a staged house) was quick and easy. Being first-time buyers and sellers, I felt Ellen was always working in our best interest and made transparence a priority. She helped us prepare the house for selling, gently and honestly told us what needed doing and what not to worry about, and helped us through what was both emotional and exciting with grace and kindness. I wouldn't hesitate to work with Residential Properties of Ellen again -- they're so well-educated, very responsive and total professionals.

Paula has been a blessing. From the first time I met her I knew she would be the agent that would…read morehelp me and my family find our our forever home. Within hours of visiting her office, the wheels were set in motion and I had my pre-approval document request in my inbox by the time I got home. Within a couple of days I was looking at the first properties. By the end of that day we had our offer sent in to the seller agent. We missed out, but she found another, and so we continued. We had to repeat this process a few time until we found the right one that met all of our needs. Throughout, these past few several weeks of Open Houses and late afternoon walk throughs, Paula guided me along and provided critical information that helped me make the right decision on a wonderful property. She is fantastic to work with has a great sense of humor. You will be glad you chose her for you home buying experience. :)

EXIT Premier Realty is the Dream Team of realty in Providence, RI…read more I moved to Rhode Island and didn't know 1 person in New England. I'm also a first time home buyer from the west coast. So I took the agent suggested to me by my bank. I received no return phone call for weeks & when they did, they just give me a long list of homes to comb through. I decided I needed someone new. The 2nd real estate agent they referred me to, returned my phone calls but never invited me into an office or asked me what I wanted. And again handed me a long list of homes and met me at one (late), after I had already walked it. I decided I need find someone new. I called EXIT Realty North Providence after combing local reviews to set up an appointment. They called me back later that day to confirm a time and invited me to their office. This is where I met my agent Erin L. and their broker Melissa P. Talk about a breath of fresh air. For our initial meeting they invited me to the office, asked about me, my housing needs and even brought a lender to the table to answer any questions and offer services. The initial conversation was no pressure and all about understanding what I needed. They also answered the 1 million questions I had, as a first time home buyer. Erin was awesome through the whole process. Clearly and quickly returned all my calls, emails and texts. Day, evening and weekends, she was always there to answer questions and guide me along the way. I would highly recommend her for any first time or young home buyers. Her follow up and communication was A+. I gets even better. On the night before closing, we ended up in a situation with an unwilling seller, who can hadn't started their move out process or the repairs laid out in purchase agreement. This is where the whole team at EXIT really came in handy. The Broker Melissa began guiding me through the legal process and the next morning Erin spent the entire day with me at the lawyers office and hashed out a deal that got me $10k in an escrow hold back for the repairs and the home at a steal of a price. That same day we drove back to the house and Erin waited with me out front while they moved out till 1AM and we got the keys! Even after the purchase Erin has continued to check in with me. EXIT Real Estate in North Providence listens, cares, knows how to close the deal and treats their clients with the utmost respect even after they close the deal.

Joshua helped me to understand the property process and my options in very fair and honest way. I…read moream from California and he explained me everything about the laws and commitments that I will be making post buying. Thanks Joshua.

This is our second time using Josh as a buying agent and first time as a seller. For the buying…read morepart, we got the same quality, professionalism, and hard work that we've got the first time. He was actually able to negotiate way below the asking price for us. For the selling part, he was also great. Compared to many of the realtors in the Providence area, Josh takes amazing photos. We almost wanted to move back in after we saw them. He took great care to present our house in the best possible light at the proper time. We ended up getting an above asking price offer within 2 days of listing. Whether buying or selling, I completely recommend Josh as you won't find a hard working or more knowledgeable realtor in Rhode Island.

I've rented an apartment from Vito since May/June of 2018. He is an excellent landlord to rent…read morefrom. He's easy to communicate with and very responsive to messages of all natures. Don't be afraid to talk with him, he listens. The apartments and neighborhoods The apartments I've rented from Vito are spacious and clean. They are professionally cleaned before move in and professionally maintained durning duration of the lease. House calls are quickly responded to and often resolved to within the same day as they are reported with very limited intrusion. The neighborhoods are on are nice and quiet and typically close enough to the action for entertainment and gatherings of almost any type. Vito is selective about who occupies one of his apartments to kept all his properties quiet and enjoyable to live in for everyone that holds a lease. I can say without any doubt or hesitation; I would rent with Vito again at the drop of a dime if the opportunity arises not just in Providence but anywhere! Thank you Vito for making my family's introduction to Providence not only easy but very memorable!

Vito is a responsive landlord. We had an issue with mice (almost every apartment in Providence…read moredoes!) and the exterminator came the next day and we didn't see a mouse again! He was also flexible when I wanted to adopt a small dog, which I appreciate so much! My roommate and I saw a few apartments with one of Vito's agents before finding the one we chose, and all of them were pretty nice, most of them recently renovated, and the prices were reasonable (especially now since I moved to Boston!).

Updating this review as we've now sold our home with Robert. As with our purchase, Robert was…read moreoutstanding. We quickly had multiple offers on our home, undoubtedly in large part due to his expertise. He is consistently excellent, and we'll continue to recommend him to anyone looking for a realtor in the Providence area!

Robert helped my family find the perfect home for my sister who was moving from Cranston to East…read moreProvidence. Robert was professional, knowledgeable and you can tell he truly cares about his clients. Robert was always available to show homes, answer questions, provide referrals for handymen, etc. He helped us navigate this crazy market and close on our home for $10K less than asking. I would highly recommend contacting Robert for any of your Real Estate needs!