Five star worthy for caliber of homes and apartments from which to choose, fantastic website, and the amazing Kevin Fox. Honestly - work with him.
Zero stars for the unreliable, untrustworthy, and and insensitive Jillian Siqueland.
We have worked with Kevin for a few years - and have been nothing but pleased.
Jillian, couldn't be more opposite if she tried.
After viewing her apartment, we knew we wanted it. We filled out the appropriate background checks, and placed a security deposit. While we could not sign the lease right away, we needed to wait a few weeks for the closing of our home we just sold, we did tell her that we wanted this property.
We requested that she call us as soon as another potential renter entered the equation. We continued to visit the property, on three separate occasions, took measurements, and began planning for our new home.
Jillian was away at one point, and we spoke with her coworker, assuring him that we wanted this property, too.
After not hearing from Jillian for 8 days, we reached back out to confirm our impending sale - and intent to sign a lease within the next couple of days.
Jillian coldly let us know that the property had actually been rented to someone else.
Despite our agreement to inform us that another renter was interested, instead of calling - as we agreed- Jillian just rented it!
I spoke with her in person, and asked why she would go back on her word. Why my deposit meant nothing - not even the ability to have a phone call. I told her that I felt like the rug had been ripped right under us.
Jillian, calmly said that this is how she conducts her business. That she had sent an email two days prior asking if we would pay $50 more a month. I told her no such email had been received, and that people who are interested in properties will always respond to their agents. I told her we were going to sign the lease if anyone else even thought about renting it. There had been no doubt in our minds. Come to find out - Jillian sent the email - to an incorrect email address. I found this out through the manager, Ed hardy, who read the email to me. In it was no mention of another renter - and the closing even said "I will call you if someone else rents!"
Obviously she never intended to call, nor follow up- and as I said earlier- we didn't even get this email because the address was misspelled.
She handed me back my useless deposit check.
Jillian said that she was sorry - because this must be "a big pain in the ass."
Yes Jillian - it is. And now, it's yours.
Never, ever, ever ever work with this wretchedly cold, and useless woman. read more