The people that run this company are not friendly and usually are unhelpful when dealt with a…read moresituation to help resolve for a community. They are typically unprofessional and don't mitigate issues and instead instigate or heighten problems for communities they run. I recommend people to avoid using this management company and look for someone else who is more willing to represent the community well.

Our HOA BOARD has experienced an outstanding interview and subsequent interactions with personnel…read moreat 3Stripe. We have found them to be solidly prepared, extremely well organized and impressively experienced in managing Homeowners Associations. Their references supported our experiences in conferring with 3Stripe. We have contract d with them to manage our HOA. They are expertly guiding the Board through Transition. We believe that 3Stripe is a great fit for our HOA and anticipate a wonderful first year with them.

Mary Joy is efficient, always prompt with responses, action oriented. Checks with management to…read moreget answers if necessary. Good employees with customer service skills is the ingredient for a successful company.

Raycor has always been most helpful in resolving my problems and liaising with the HOA Board to…read morefacilitate our communication to resolve any problems or concerns. Thx very much, Raycor! Vicki H

As a property owner who lives out of state, I've been fortunate to have such a positive HOA…read moreexperience. Prime HOA has ensured that my property in Seattle is well-maintained and that all community standards are upheld, without me needing to worry about a thing. Communication is always clear and timely, whether it's for regular updates or addressing any concerns.

10/10 recommend Brian! I was an incredible experience that went flawless. After using another…read morecompany for years our community hesitant about the transition. Our transition went smoothly and we had full transparency. Thanks again for all of the top notch help!

Took a chance on Prime being new to the area, but not to the business. Great communication and…read moretransparency offices are centrally located! Although I'm no longer in the area I'm at ease knowing my properties are in good hands. Thanks again!

I recently purchased an investment property in WA and was planning on managing it on my own. That…read moredidn't last too long since it turned out to be more work than I had imagined . I'm so happy I found these guys. They are quick and efficient and I don't even need to think about my property anymore. I realized it's absolutely necessary to have someone local to oversee your biggest investment.

I rent an apartment here. Love the concierge (Greg, Rock, Chris and the others). They are super…read morehelpful, very courteous and prompt in helping the tenants. They put up timely notices and they keep them up-todate. The Association has done some really cool things since I have been here (upgraded the furniture, moved to faster garage doors and a few other upgrades). The only gripe I have is that some of the gym equipments are old and would love to see it replaced. They have an indoor pool which is great and I use it a lot. It can get dirty occasionally, so would love it if they cleaned it more regularly. I would highly recommend this condo to anyone!

I simply try to walk in through the doors and concierge decides to make a 30 second charade and…read moreover the top mock me for using the wrong door. We exchange words 10 times or so until a resident comes in and he under the breathe mocks me in front of her. I ask "Am I the first one to use the wrong door." He says "No" Ok, so what is the purpose of making fun of me, just fix the sign. I would recommend against this place unless you want every person who comes over to go through the same completely unnecessary ridicule.

One word: Atrocious. 0 out of 10 do not recommend. I am the HOA Board President of a 168-unit…read moreproperty in Kirkland and we spent the last 14 painful months with HOA Advisory Group. Before considering them for your Association, I strongly urge you to contact me directly so I can share my personal experiences in dealing with this company. I can be reached at lisa.puliafico@gmail.com or at 206-724-2655.

Abysmal communication. Never return calls, they delete work…read moreorders They also messed up our insurance which resulted in special assessments of over 10k in damages each unit .

Working with Maple Leaf has been a pleasure, particularly thanks to our property manager Katie!…read more From the start, Katie's eye for quality and completeness was very helpful in getting the home in great shape. She unfailingly followed up and kept track of every detail and project, coordinating across multiple contractors and the wrap-up and move out we were doing. Her communicativeness and responsiveness has been enormously helpful, including when it came time for leasing and move-in. Katie kept everything on track, and went above and beyond with a day packed with tours. Maple Leaf and Katie's professionalism and care really shine through - would recommend working with them!

We continue to be pleased with Maple Leaf Property Management and our manager Katie Mandell has…read morebeen great! She alerts us when issues rise and was really helpful in our recent water heater replacement project. She is professional, prompt, and so nice to work with. Maple Leaf on a whole has been great in terms of overall management and bookkeeping as well.

Emerald Mgt manages our condo building in DT Bellevue.... I…read morehave always had a great experience when contacting them for the many, different condo issues! Especially grateful to Melinda Wagner (in accounting) and Kelsey Faux (in dealing with the association ) who have always responded quickly and, resolved any issues I may have had! Thanks to them for making my life a whole lot easier!

Predatory billing and lack of transparency…read more I own a townhouse in a community managed by Emerald Management & Consulting, and my recent experience raised serious concerns about their billing practices and transparency. We experienced water intrusion into our unit through an exterior door off our second-story balcony. I immediately notified Emerald Management because I reasonably assumed that exterior structural issues would fall under HOA responsibility. Emerald contacted a mitigation company, 24ResTech, which came out and addressed the interior moisture over the following week or two. At no point during this process were we informed that we would be personally responsible for any project management or administrative fees. No estimate, hourly rate, or discussion of costs was ever provided. During this time we were told we would need to hire a contractor to make repairs to prevent the issue from recurring. The contractor who inspected the door identified several installation problems: * The head flashing was improperly installed * The door had insufficient weather stripping * The threshold had been installed backwards, sloping inward toward the unit I have no knowledge of any work done by previous owners on this door, and one would assume that any prior work would be documented in HOA or management records. Later we received an invoice from 24ResTech for roughly $1,500 for mitigation work that included removing about one square foot of carpet and running fans for a total of about eight hours. On top of that, Emerald Management charged us $907 in "administrative/project management fees." These charges were never disclosed ahead of time and appeared only after the other invoices had already been paid. When I asked what the charges were for, I was simply told they were administrative costs for overseeing the project. This was shocking considering we already pay over $1,000 per month in HOA dues. Being charged additional administrative fees that were never disclosed and never requested felt unreasonable. Emerald told us we could dispute the charges with the HOA Board and encouraged us to attend the meeting. My husband and I presented our concerns to the board, but a representative from Emerald Management was also present and recommended that the board keep the fees in place because the bylaws allow them. That situation felt like a clear conflict of interest. The management company that issued the charges was effectively advising the board on whether those charges should stand. The entire experience was extremely disappointing. The lack of upfront disclosure, vague invoices, and unexpected administrative fees raise serious questions about transparency and fairness in their billing practices. Homeowners deserve to know what they are agreeing to financially before work begins.

Juss called SJA and got exactly what I needed !!! I'm looking to move to Seattle and they picked up…read moreand helped me find rentals in my budget on their website . Super appreciate the super service :D Wish I got the name of the person on the phone but didn't sigh ... shout out to all YALL !!!!!

SJA managed our property in lake Stevens for about 2 years. Ugh. It was so poorly run that even…read moreafter we told them we were leaving we still did not get a timely reply back until I cc'd management and other staff we had interacted with on the emails. We calculated how much money we were getting after their fees and all the repairs they had done (for our 1990 house that was in great shape) and it turned out to be 65% of the rent. If you need anything be prepared to interact with their robust team of offshore folks in the Philippines. We are still unclear why we needed our septic pumped 2x within 2 years and were quoted $3-4k each time as they did not send us the detailed breakdown of the requested work. We had a suspicion that the folks they use for maintenance and for other repairs were financially incentivized or tied to the company as we did not receive multiple bids and it looked like SJA had ties to the company doing the work. Shout out to Kayla Schwartz who never answered any of my emails until I cc'd Claudette Scott. They did not seem to fully do walk throughs and left our property and wood floors covered in dog pee pads during the walk through. We requested that they not allow tenants to use our fireplace and found they had left that in the listing so we were legally obligated to allow it. Neat. If you want to lose significant amounts of value and gain 0 value except for a huge headache, SJA is the property management firm for you!

I recently started working with Armando-property manager for my 2 condos in Federal Way…read more As an owner, I appreciate having a property manager I can trust to look after both the properties and the tenants. He handled maintenance requests and repairs promptly and kept me updated. He is very professional and easy to work with. I'm glad to be working with them.

The communication with Camayla has been outstanding, and her responsiveness and ability to work…read morewithin our needs have been invaluable