Tim Kounter helped place my Mother in a residential home ( Joyful Living) that was PERFECT for her…read moreand gave our family peace of mind knowing she was loved and well taken care of. Even though I live 300 miles from Bakersfield, Tim researched and found the best placement based on my criteria. He was kind, thoughtful and hard working. Myself and my family are grateful for Tim and the help he has given us.

Helping a parent or loved one through the last stages of life is one of the most daunting tasks we…read morewill do. As parents age and need more care, you want to help them, but we have our own lives and responsibilities. Five years ago we moved my 92-year-old mother-in-law into a community home (Magnolia Place). It has been a wonderful place. Expensive, yes, but the service was good to above average. And, when COVID hit, we were happy Mom was in a safe place. Two years ago, when Mom's mental faculties declined, she moved into the memory care section. Again a price increase, but the family members supplemented her pension, and we could barely get by. Then, they announced a price increase for 2023. Mom, now almost 98, has severe dementia. We needed to find another place for her. At first we tried Care.com. They referred us to several places, most out of our price range. Someone mentioned we check out Bakersfield Senior Placement. We contacted Tim Kounter, and after a brief interview, we knew we were in excellent hands. Tim listened to our needs, heard about Mom, and soon we scheduled a morning to visit four different Residential Care Facilities. There's paperwork when you move into these places. Tim helped us get that in order. The four RCF's we visited were suitable for Mom's condition. Each had its own amenities. I appreciated Tim took the lead to start the interviews. He knew what questions to ask, even the tough ones. We narrowed our choices down to two. Tim offered guidance when we asked, but had no agenda on which home we chose. Bakersfield Senior Placement does not charge to help you find a place. Each home has a base fee, then a care fee dependent on the resident's need. This is a tough job for any family member, but it has to be done. It was nice to have someone like Tim to help us through the process.

Recently I needed to move my mother to Bakersfield and looked at all the retirement communities and…read moreBrookdale was the top place out of all the places we visited. I moved her in four months ago and I am extremely pleased with all the employees. I was worried at first but now my mother has friends and activities in a beautiful place with a restaurant and lots of activities to keep her busy Her apartment is very nice and our entire family is happy we picked Brookdale for my mother.

Review is for building A. My Nana lived here for 2 years. My praises are most the staff did seem…read morefriendly and my Nana seemed happy with the staff. I love all the different activities they have going on. My complaints are extremely expensive to live there then the CEO wants to ask the residents to pay for the employees bonus and for candy, etc for Easter, Halloween events. I am sorry but for $5100 a month, you pull that money from your bonus instead of asking residents to cover it. The kitchen lady who is manager is absolutely rude and needs to smile. We paid an extra $841 a month for meds to be given to my Nana but most the time her meds would get lost or she would be given them late. Again, $5100 a month that shouldn't be happening. We had to move my Nana out last week because there was a rent increase and we no longer could afford her living there.

My dad is in the assisted memory care unit and they take such good care of him. Even the nurses…read morefrom Hoffman Hospice tell me they love going to this place because it is so clean and everyone is so well taken care of. Thank you for all that you do for my loved one. This place is beautiful and at sunset it lights up and looks so majestic. The inside is decorated beautifully and the common area for the residents is so homey and cozy. Just a beautiful place from the inside out.

We have had a family member at the Pointe are Summit Hills since last summer. While it is…read moredifficult for anyone to move into an assisted living, the transition for our loved one was made as smooth as possible. The staff are all well trained and helpful. The food is quite good, and the kitchen is accommodating with special requests. The facility is clean and the rooms have adequate space. Most importantly, we have been impressed with the involvement between staff and the residents. We had a medical emergency, and I know for a fact that due to the quick action of the staff, our family member received the care she needed and has been making a remarkable recovery. I am a healthcare provider in the community, and am continually impressed with this facility.

From day one I have felt very confident and pleased with placing my Dad here with their care…read moreoverall, as long as Dad is happy that's all that matters to me. He is very happy here and they have treated him very well and I recommend Jasmine Terrace for families that are looking for assisted living facilities.

My mother was at this assisted living facility for two and a half years - both she and I were very…read morepleased with all aspects of Hallmark. (My mother had mid-stage Alzheimer's, diabetes, and other issues.) The staff was always warm & welcoming, as well as competent. The food was varied and simply great! I often joined my mother for dinner or holiday meals. Although COVID-19 put a damper on a lot of things, Hallmark usually provides live entertainment, games, and other activities. Church services of different types are held on the premises. A beauty salon is also on the premises. I greatly appreciated the genuine caring of the staff regarding sensitive & emotional issues. My mother thrived during her stay here.

Trying to find the right assisted living facility for a loved one can be daunting. I can…read moreunequivocally recommend the Hallmark of Bakersfield. My mom, 80, was fiercely independent but three cancer surgeries made it necessary to either get 24/7 in-home health care or move into assisted living. We could not afford caregivers at home, and chose the Hallmark. What a blessing. The staff... care providers, housekeepers, maintenance workers and food services... were very professional and truly cared about my mom's well being. Fourteen months later, her strength and agility had improved to the point that she could return home and live independently. Six years passed, and last summer, my mom started having serious heart problems. After a brief stay in the hospital and physical rehab, she returned home only to slip and fall and break her pelvic bone. That led to more hospitalization and more rehab. She could not do the things at home that she needed to do to be on her own. I began looking at assisted living options based on referrals from a case manager at the rehab center. Wow... the typical charges were $1000-$2000 more per month than the Hallmark's fees. So, I moved her, now 86, back to the Hallmark. Many of the same staff members were still working at the facility. They were sincerely glad to be able to help my mom who was going through a tough time. There is a lot of trite talk from business and sports team owners about how their organizations are like a family. Those are just sound bites. However, the Hallmark staff does take great interest in the residents and treat them like family. I have seen them do this with my mom and countless others. My mom had more heart issues at the end of summer and had to be hospitalized, again. When she finished rehab, she was back at the Hallmark. The care plan had been changed to accommodate her specific needs, and she showed improvement through the holidays. Then, earlier this year, another episode of heart failure, but this time it was accompanied by lung compilations. At the hospital, after she regained some strength, she wanted to go back to the Hallmark. Hospice care was added to her treatment plan. I was hopeful she would find a plateau and maintain an acceptable quality of life for a while. It did not happen, and it became clear her condition was deteriorating. I saw Hallmark staffers at different times leaving her apartment with tears in their eyes. They hovered over her in her last days tending to my mom's every need until she passed. I can honestly say that the Hallmark family brought joy to my mom's life. You can pay a lot more for amenities at other assisted living facilities, but you will not get better care than the care provided at the Hallmark. They are good people.

A lot of the staff is wonderful this rating is for the owners and the leadership and management…read more Buyer beware you placed your sensitive loved one here and they get a accustomed to a location which is a huge adjustment in the first place and then they start raising the prices and now they're indicating that they will be raising prices based on level of care. It's very hard on dementia patients to move them and also hard to find a place so when you're paying almost $90,000 a year for Care you would think that would be enough. Be careful putting your loved one here because they were very nice when we joined and it's just gotten worse and worse since the new owners took over

Voted "best" in Bakersfield Californian popularity contest...really? Maybe check the definition of…read morebest. Here Rating only average. For sure, that good Reputation attracts and it looks good on the first impression. At the tour and contract signing Earnest assurances are given that set expectations for a high level of service and safety. Once moved in, the day to day is not always up to the same "high" standard. Virtually any resident can give examples on a daily basis. They may also say " it does no good to complain cause nothing ever changes" Maybe these issues are organizational and baked into senior residential homes. Some things are great, some are ok, others are sub-par and a few are just terrible and unsafe. It's a buyer beware deal. & On the upside, there are many staff who are committed to giving residents respectful, responsive caring service. These folks do their best in a demanding and understaffed environment.

Be very cautious with their sales department. They are very deceptive and dishonest. They do not…read moregive you everything you need to know and have no issue telling a senior with their house toward the end of escrow you do not qualify.

I don't know who James P. Is and he refers everyone to Rochelle who was worthless is resolving the…read morefinancial issue we had with these people. Even contacting their corporate office was a waste of time since they never responded to our inquiry.

I'm not okay when veterans are mocked and necessary pain meds are withheld because the staff can't…read morefind them im distraught with the lack of work ethic and neglect by Michael the med tech

If I can rate this place 0 I would. The place is poorly maintained. I know of a client here that I…read morehave visit these past few weeks and I am so appalled by the staffs behavior they are very rude and treat patients as if they are worthless can you imagine what they do when no one is looking. The client I visit they abused him because he is "difficult" to handle. They do not assist the living patients there. They do not assist Them when it comes to sanitation. The negativity from the workers is so unnecessary in this field you don't treat people that way you are trained in a professional manner no excuses to be treating these patients this way. Then the workers have the audacity to come and give one of my family members an attitude telling her that she doesn't have to come every time the client request. This place needs to be investigated, staff needs to get their attitude check.