From day one I have felt very confident and pleased with placing my Dad here with their care…read moreoverall, as long as Dad is happy that's all that matters to me. He is very happy here and they have treated him very well and I recommend Jasmine Terrace for families that are looking for assisted living facilities.

My mother was at this assisted living facility for two and a half years - both she and I were very…read morepleased with all aspects of Hallmark. (My mother had mid-stage Alzheimer's, diabetes, and other issues.) The staff was always warm & welcoming, as well as competent. The food was varied and simply great! I often joined my mother for dinner or holiday meals. Although COVID-19 put a damper on a lot of things, Hallmark usually provides live entertainment, games, and other activities. Church services of different types are held on the premises. A beauty salon is also on the premises. I greatly appreciated the genuine caring of the staff regarding sensitive & emotional issues. My mother thrived during her stay here.

Trying to find the right assisted living facility for a loved one can be daunting. I can…read moreunequivocally recommend the Hallmark of Bakersfield. My mom, 80, was fiercely independent but three cancer surgeries made it necessary to either get 24/7 in-home health care or move into assisted living. We could not afford caregivers at home, and chose the Hallmark. What a blessing. The staff... care providers, housekeepers, maintenance workers and food services... were very professional and truly cared about my mom's well being. Fourteen months later, her strength and agility had improved to the point that she could return home and live independently. Six years passed, and last summer, my mom started having serious heart problems. After a brief stay in the hospital and physical rehab, she returned home only to slip and fall and break her pelvic bone. That led to more hospitalization and more rehab. She could not do the things at home that she needed to do to be on her own. I began looking at assisted living options based on referrals from a case manager at the rehab center. Wow... the typical charges were $1000-$2000 more per month than the Hallmark's fees. So, I moved her, now 86, back to the Hallmark. Many of the same staff members were still working at the facility. They were sincerely glad to be able to help my mom who was going through a tough time. There is a lot of trite talk from business and sports team owners about how their organizations are like a family. Those are just sound bites. However, the Hallmark staff does take great interest in the residents and treat them like family. I have seen them do this with my mom and countless others. My mom had more heart issues at the end of summer and had to be hospitalized, again. When she finished rehab, she was back at the Hallmark. The care plan had been changed to accommodate her specific needs, and she showed improvement through the holidays. Then, earlier this year, another episode of heart failure, but this time it was accompanied by lung compilations. At the hospital, after she regained some strength, she wanted to go back to the Hallmark. Hospice care was added to her treatment plan. I was hopeful she would find a plateau and maintain an acceptable quality of life for a while. It did not happen, and it became clear her condition was deteriorating. I saw Hallmark staffers at different times leaving her apartment with tears in their eyes. They hovered over her in her last days tending to my mom's every need until she passed. I can honestly say that the Hallmark family brought joy to my mom's life. You can pay a lot more for amenities at other assisted living facilities, but you will not get better care than the care provided at the Hallmark. They are good people.

I wanted to share my experiences with Tehachapi Manor. My Mother lived there for nine years. They…read moregave her perfect care and it was more like a Family. She passed at 97 and still under their care. Then my Husband's Parkinsons disease became to difficult for me to care for him and they told me they would take care of him. It was a blessing. They showed such care and understanding. He was there 5 months and during those months they gave him such great care. The last months were very difficult but they continued caring for him until his passing. They were a blessing and I have nothing but great things to say about them!

My mother lived here for almost 2 years. She resided in a corporate assisted living facility in…read moreBakersfield and I never regretted making the move to Tehachapi Manor for her. The staff is kind and caring and treats the residents with dignity and respect. Each resident is treated like a beloved family member and it shows. My mother's physical and mental health improved in their care and I always feel grateful for the level of service they provided. When my mother went on hospice services, the staff was an integral part of managing her care. The ratio of residents to care givers here cannot be found at the larger, corporate facilities. If I needed to find care for another loved one, they would be my first call.

Recently I needed to move my mother to Bakersfield and looked at all the retirement communities and…read moreBrookdale was the top place out of all the places we visited. I moved her in four months ago and I am extremely pleased with all the employees. I was worried at first but now my mother has friends and activities in a beautiful place with a restaurant and lots of activities to keep her busy Her apartment is very nice and our entire family is happy we picked Brookdale for my mother.

Review is for building A. My Nana lived here for 2 years. My praises are most the staff did seem…read morefriendly and my Nana seemed happy with the staff. I love all the different activities they have going on. My complaints are extremely expensive to live there then the CEO wants to ask the residents to pay for the employees bonus and for candy, etc for Easter, Halloween events. I am sorry but for $5100 a month, you pull that money from your bonus instead of asking residents to cover it. The kitchen lady who is manager is absolutely rude and needs to smile. We paid an extra $841 a month for meds to be given to my Nana but most the time her meds would get lost or she would be given them late. Again, $5100 a month that shouldn't be happening. We had to move my Nana out last week because there was a rent increase and we no longer could afford her living there.

If you're looking for help finding a care facility for yourself or a loved one, Bakersfield Senior…read morePlacement is for you! We're so thankful for the assistance Tim Kounter provided while we were looking for a place for our mom, and we give him our highest recommendation. Tim is knowledgeable, professional, and full-service. He saved us so much time by gathering detailed information about our needs upfront and preselecting options that were genuinely a good fit, rather than sending us to visit places at random. He went with us to visit the homes and helped us interview the directors, pointed out important details, and asked the questions he knew mattered most to us, always advocating for our needs as a family. We were able to see seven locations over just a few days, ending up with the perfect option for Mom. Tim supported us every step of the way, and we couldn't have done it without him.

Helping a parent or loved one through the last stages of life is one of the most daunting tasks we…read morewill do. As parents age and need more care, you want to help them, but we have our own lives and responsibilities. Five years ago we moved my 92-year-old mother-in-law into a community home (Magnolia Place). It has been a wonderful place. Expensive, yes, but the service was good to above average. And, when COVID hit, we were happy Mom was in a safe place. Two years ago, when Mom's mental faculties declined, she moved into the memory care section. Again a price increase, but the family members supplemented her pension, and we could barely get by. Then, they announced a price increase for 2023. Mom, now almost 98, has severe dementia. We needed to find another place for her. At first we tried Care.com. They referred us to several places, most out of our price range. Someone mentioned we check out Bakersfield Senior Placement. We contacted Tim Kounter, and after a brief interview, we knew we were in excellent hands. Tim listened to our needs, heard about Mom, and soon we scheduled a morning to visit four different Residential Care Facilities. There's paperwork when you move into these places. Tim helped us get that in order. The four RCF's we visited were suitable for Mom's condition. Each had its own amenities. I appreciated Tim took the lead to start the interviews. He knew what questions to ask, even the tough ones. We narrowed our choices down to two. Tim offered guidance when we asked, but had no agenda on which home we chose. Bakersfield Senior Placement does not charge to help you find a place. Each home has a base fee, then a care fee dependent on the resident's need. This is a tough job for any family member, but it has to be done. It was nice to have someone like Tim to help us through the process.

I cannot sparkly highly enough about The Palms at San Lauren. What they offer goes above and beyond…read moreall expectations. Although my loved one does not qualify to be there, they have called to see if they could offer help in any area of his care. My only suggestion is they need to advertise more to get the word out. Lovely place with people that care about the elderly.

From the owner: We provide the highest quality assisted living and memory care community.read more

Palm Living is WONDERFUL! I had to find a place for my 87 year old mother with Alzheimers after…read moreshe fell and broke her hip. I visited 7 or 8 in home assisted living places in Bakersfield before I decided on Palm Living. The reason I decided on Palm Living is because it was by far the cleanest, with the friendliest staff. It was also important to me that they offered 24 hour awake staff. This means that their staff is not allowed to sleep during the night. I needed to know that my mom could not get out of bed alone during the night and fall again. I am so happy with my decision to place my mom at Palm Living. They are allowed to have up to 6 residents at a time so just enough that my mom could make friends but not so many that the staff could be overwhelmed. Mom had already spent about 2 years in a very expensive memory care unit before she fell and broke her hip, but they allowed her to fall twice more after she broke her hip so we decided that we had to move her out. We were given a list of in home care facilities by mom's case worker at Optimal Hospice and we visited each of them before we selected Palm Living. The owner's name is Gurpreet and she is as sweet as can be. She and her family live right next door so they are always available, in fact she was almost always there when I visited mom. They fix wonderful home cooked meals and were very good at altering the meal to meet my mom's pureed diet needs. Every time I visited my mom was beautifully dressed and always clean and well cared for. My only regret is that I did not place my mom in Palm Living sooner. I really believe that if my mom had been at Palm Living sooner she would never have broken her hip. All of the staff is friendly and they are awesome caregivers. My family now knows that if I ever need to be placed in a care facility I want to be placed at Palm Living. I have given Palm Living 5 stars and I wish I could give them more.

Memory care side is questionable. Clients are unable to speak for themselves. I have witnessed 3…read moredifferent clients falling. Staff had to be alerted. Room temperature was near 90 degrees in my loved one's room. Complained to staff and management (Perla). It was a weekend and she wouldn't call anyone out to fix the unit. Filed a complaint with licensing. They found my complaint to be credible and it was substantiated.

My dad is in the assisted memory care unit and they take such good care of him. Even the nurses…read morefrom Hoffman Hospice tell me they love going to this place because it is so clean and everyone is so well taken care of. Thank you for all that you do for my loved one. This place is beautiful and at sunset it lights up and looks so majestic. The inside is decorated beautifully and the common area for the residents is so homey and cozy. Just a beautiful place from the inside out.

Excellent Staff. Full service, clean, well maintained, reasonable monthly fees. Personal services…read moreavailable on site if needed. Food services are professional and deliciously prepared. Grounds are well maintained, with small dog park available.

Short version (Google / Yelp) We signed a 6-month lease at…read moreSolstice Senior Living at Bakersfield for my mother-in-law and paid a large sum up front while we bought furniture and prepared her move. At the last minute she became afraid and refused to move in. We notified them immediately and returned the keys two days later. She never occupied the apartment and never used their services. They still kept half--more than $9,000--and said we would not even see that half back for three months. They could have rented the unit as soon as we turned in the keys. Their ads sell a caring community. When it came to money after a senior got scared and never moved in, there was nothing caring about it. Get the refund rules in writing before you pay. And for God's sake, make sure your mother or father is not going to change their mind. It will cost you a fortune. Longer version (Caring.com, SeniorAdvisor, A Place for Mom) We reserved an independent-living apartment at Solstice Senior Living at Bakersfield for my mother-in-law on a six-month lease. We paid what they required, bought furniture, and spent weeks getting her ready to move. At the last moment she became afraid of the move and said she could not go through with it. We told the community right away and returned the keys two days after that notice. She never moved in, never put belongings in the unit, and never used dining, activities, or any other services. When we asked for the money back, they said corporate policy only allows half. That half is more than $9,000 they are keeping for an apartment nobody lived in. They also told us we would not even receive that half until after three months. The unit was empty and the keys were back. They could have rented it as soon as we turned the keys in, yet they still hold most of our money and delay even the partial refund. Their advertising shows a warm, caring place for families and seniors. That is not what we saw when the issue was money. A company that markets compassion should not keep over $9,000, delay the rest for three months, and sit on an apartment that was never occupied. If you are considering Solstice, read the lease and refund rules before you pay a dollar. Ask exactly what they keep if the resident never moves in, how long they hold the refund, and whether they will re-rent immediately. Do not assume the caring image in the ads applies to refunds. And for God's sake, make sure your mother or father is not going to change their mind. It will cost you a fortune.

The staff earns this rating update. They cared for my loved one with care and love. My family…read moremember has been here and has declined greatly recently due to her health.

Voted "best" in Bakersfield Californian popularity contest...really? Maybe check the definition of…read morebest. Here Rating only average. For sure, that good Reputation attracts and it looks good on the first impression. At the tour and contract signing Earnest assurances are given that set expectations for a high level of service and safety. Once moved in, the day to day is not always up to the same "high" standard. Virtually any resident can give examples on a daily basis. They may also say " it does no good to complain cause nothing ever changes" Maybe these issues are organizational and baked into senior residential homes. Some things are great, some are ok, others are sub-par and a few are just terrible and unsafe. It's a buyer beware deal. & On the upside, there are many staff who are committed to giving residents respectful, responsive caring service. These folks do their best in a demanding and understaffed environment.