From day one I have felt very confident and pleased with placing my Dad here with their care…read moreoverall, as long as Dad is happy that's all that matters to me. He is very happy here and they have treated him very well and I recommend Jasmine Terrace for families that are looking for assisted living facilities.

My mother was at this assisted living facility for two and a half years - both she and I were very…read morepleased with all aspects of Hallmark. (My mother had mid-stage Alzheimer's, diabetes, and other issues.) The staff was always warm & welcoming, as well as competent. The food was varied and simply great! I often joined my mother for dinner or holiday meals. Although COVID-19 put a damper on a lot of things, Hallmark usually provides live entertainment, games, and other activities. Church services of different types are held on the premises. A beauty salon is also on the premises. I greatly appreciated the genuine caring of the staff regarding sensitive & emotional issues. My mother thrived during her stay here.

Trying to find the right assisted living facility for a loved one can be daunting. I can…read moreunequivocally recommend the Hallmark of Bakersfield. My mom, 80, was fiercely independent but three cancer surgeries made it necessary to either get 24/7 in-home health care or move into assisted living. We could not afford caregivers at home, and chose the Hallmark. What a blessing. The staff... care providers, housekeepers, maintenance workers and food services... were very professional and truly cared about my mom's well being. Fourteen months later, her strength and agility had improved to the point that she could return home and live independently. Six years passed, and last summer, my mom started having serious heart problems. After a brief stay in the hospital and physical rehab, she returned home only to slip and fall and break her pelvic bone. That led to more hospitalization and more rehab. She could not do the things at home that she needed to do to be on her own. I began looking at assisted living options based on referrals from a case manager at the rehab center. Wow... the typical charges were $1000-$2000 more per month than the Hallmark's fees. So, I moved her, now 86, back to the Hallmark. Many of the same staff members were still working at the facility. They were sincerely glad to be able to help my mom who was going through a tough time. There is a lot of trite talk from business and sports team owners about how their organizations are like a family. Those are just sound bites. However, the Hallmark staff does take great interest in the residents and treat them like family. I have seen them do this with my mom and countless others. My mom had more heart issues at the end of summer and had to be hospitalized, again. When she finished rehab, she was back at the Hallmark. The care plan had been changed to accommodate her specific needs, and she showed improvement through the holidays. Then, earlier this year, another episode of heart failure, but this time it was accompanied by lung compilations. At the hospital, after she regained some strength, she wanted to go back to the Hallmark. Hospice care was added to her treatment plan. I was hopeful she would find a plateau and maintain an acceptable quality of life for a while. It did not happen, and it became clear her condition was deteriorating. I saw Hallmark staffers at different times leaving her apartment with tears in their eyes. They hovered over her in her last days tending to my mom's every need until she passed. I can honestly say that the Hallmark family brought joy to my mom's life. You can pay a lot more for amenities at other assisted living facilities, but you will not get better care than the care provided at the Hallmark. They are good people.

I wanted to share my experiences with Tehachapi Manor. My Mother lived there for nine years. They…read moregave her perfect care and it was more like a Family. She passed at 97 and still under their care. Then my Husband's Parkinsons disease became to difficult for me to care for him and they told me they would take care of him. It was a blessing. They showed such care and understanding. He was there 5 months and during those months they gave him such great care. The last months were very difficult but they continued caring for him until his passing. They were a blessing and I have nothing but great things to say about them!

My mother lived here for almost 2 years. She resided in a corporate assisted living facility in…read moreBakersfield and I never regretted making the move to Tehachapi Manor for her. The staff is kind and caring and treats the residents with dignity and respect. Each resident is treated like a beloved family member and it shows. My mother's physical and mental health improved in their care and I always feel grateful for the level of service they provided. When my mother went on hospice services, the staff was an integral part of managing her care. The ratio of residents to care givers here cannot be found at the larger, corporate facilities. If I needed to find care for another loved one, they would be my first call.

Recently I needed to move my mother to Bakersfield and looked at all the retirement communities and…read moreBrookdale was the top place out of all the places we visited. I moved her in four months ago and I am extremely pleased with all the employees. I was worried at first but now my mother has friends and activities in a beautiful place with a restaurant and lots of activities to keep her busy Her apartment is very nice and our entire family is happy we picked Brookdale for my mother.

Review is for building A. My Nana lived here for 2 years. My praises are most the staff did seem…read morefriendly and my Nana seemed happy with the staff. I love all the different activities they have going on. My complaints are extremely expensive to live there then the CEO wants to ask the residents to pay for the employees bonus and for candy, etc for Easter, Halloween events. I am sorry but for $5100 a month, you pull that money from your bonus instead of asking residents to cover it. The kitchen lady who is manager is absolutely rude and needs to smile. We paid an extra $841 a month for meds to be given to my Nana but most the time her meds would get lost or she would be given them late. Again, $5100 a month that shouldn't be happening. We had to move my Nana out last week because there was a rent increase and we no longer could afford her living there.

Tim Kounter helped place my Mother in a residential home ( Joyful Living) that was PERFECT for her…read moreand gave our family peace of mind knowing she was loved and well taken care of. Even though I live 300 miles from Bakersfield, Tim researched and found the best placement based on my criteria. He was kind, thoughtful and hard working. Myself and my family are grateful for Tim and the help he has given us.

Helping a parent or loved one through the last stages of life is one of the most daunting tasks we…read morewill do. As parents age and need more care, you want to help them, but we have our own lives and responsibilities. Five years ago we moved my 92-year-old mother-in-law into a community home (Magnolia Place). It has been a wonderful place. Expensive, yes, but the service was good to above average. And, when COVID hit, we were happy Mom was in a safe place. Two years ago, when Mom's mental faculties declined, she moved into the memory care section. Again a price increase, but the family members supplemented her pension, and we could barely get by. Then, they announced a price increase for 2023. Mom, now almost 98, has severe dementia. We needed to find another place for her. At first we tried Care.com. They referred us to several places, most out of our price range. Someone mentioned we check out Bakersfield Senior Placement. We contacted Tim Kounter, and after a brief interview, we knew we were in excellent hands. Tim listened to our needs, heard about Mom, and soon we scheduled a morning to visit four different Residential Care Facilities. There's paperwork when you move into these places. Tim helped us get that in order. The four RCF's we visited were suitable for Mom's condition. Each had its own amenities. I appreciated Tim took the lead to start the interviews. He knew what questions to ask, even the tough ones. We narrowed our choices down to two. Tim offered guidance when we asked, but had no agenda on which home we chose. Bakersfield Senior Placement does not charge to help you find a place. Each home has a base fee, then a care fee dependent on the resident's need. This is a tough job for any family member, but it has to be done. It was nice to have someone like Tim to help us through the process.

I cannot sparkly highly enough about The Palms at San Lauren. What they offer goes above and beyond…read moreall expectations. Although my loved one does not qualify to be there, they have called to see if they could offer help in any area of his care. My only suggestion is they need to advertise more to get the word out. Lovely place with people that care about the elderly.

From the owner: We provide the highest quality assisted living and memory care community.read more

Palm Living is WONDERFUL! I had to find a place for my 87 year old mother with Alzheimers after…read moreshe fell and broke her hip. I visited 7 or 8 in home assisted living places in Bakersfield before I decided on Palm Living. The reason I decided on Palm Living is because it was by far the cleanest, with the friendliest staff. It was also important to me that they offered 24 hour awake staff. This means that their staff is not allowed to sleep during the night. I needed to know that my mom could not get out of bed alone during the night and fall again. I am so happy with my decision to place my mom at Palm Living. They are allowed to have up to 6 residents at a time so just enough that my mom could make friends but not so many that the staff could be overwhelmed. Mom had already spent about 2 years in a very expensive memory care unit before she fell and broke her hip, but they allowed her to fall twice more after she broke her hip so we decided that we had to move her out. We were given a list of in home care facilities by mom's case worker at Optimal Hospice and we visited each of them before we selected Palm Living. The owner's name is Gurpreet and she is as sweet as can be. She and her family live right next door so they are always available, in fact she was almost always there when I visited mom. They fix wonderful home cooked meals and were very good at altering the meal to meet my mom's pureed diet needs. Every time I visited my mom was beautifully dressed and always clean and well cared for. My only regret is that I did not place my mom in Palm Living sooner. I really believe that if my mom had been at Palm Living sooner she would never have broken her hip. All of the staff is friendly and they are awesome caregivers. My family now knows that if I ever need to be placed in a care facility I want to be placed at Palm Living. I have given Palm Living 5 stars and I wish I could give them more.

My dad is in the assisted memory care unit and they take such good care of him. Even the nurses…read morefrom Hoffman Hospice tell me they love going to this place because it is so clean and everyone is so well taken care of. Thank you for all that you do for my loved one. This place is beautiful and at sunset it lights up and looks so majestic. The inside is decorated beautifully and the common area for the residents is so homey and cozy. Just a beautiful place from the inside out.

We have had a family member at the Pointe are Summit Hills since last summer. While it is…read moredifficult for anyone to move into an assisted living, the transition for our loved one was made as smooth as possible. The staff are all well trained and helpful. The food is quite good, and the kitchen is accommodating with special requests. The facility is clean and the rooms have adequate space. Most importantly, we have been impressed with the involvement between staff and the residents. We had a medical emergency, and I know for a fact that due to the quick action of the staff, our family member received the care she needed and has been making a remarkable recovery. I am a healthcare provider in the community, and am continually impressed with this facility.

Nice place. Good food…read more Love the chicken wings. Helpful. Always responsive to our questions. Happy.

Well, we all know very senior people can be very grouchy and picky at times. Recently my dear sweet…read moreUncle called me in the morning and was very sad, and grouchy. I asked him if he had eaten breakfast. He was so upset. He said he asked for cream of wheat, his staple for a happy breakfast, and they told him they were out of it. He sounded so discouraged. He said he tried the oatmeal but didn't like it. And he said it was the only meal he really loved. Now that is of course not a calamity, but for him it was. So I hung up and thought about it. The last thing he said was, sorry to be a bother. I told him, of course, he was not a bother, ever. So I decided to give it a try. I called the front desk and spoke to a wonderful, helpful woman, who listened to my story about breakfast. She immediately asked for my number to have the woman in charge of breakfast to call me. I did not think the woman would call me back, however she did right away. She knew my Uncle and agreed he seemed so disappointed. She told me the truck was late and didn't get there in time to prepare the cream of wheat for breakfast. However, she let me know that my Uncle ate 2 eggs over easy and two slices of toast. That was new information. So I asked her if she had Cream of Wheat now. She said yes. So I asked her if she would make some for my Uncle and take it to him. She said, well are you sure he still wants it? I said yes. So she agreed. When I called my Uncle to tell him they are going to make him some now and bring it to him, he laughed. That was so great. I don't know where you get that kind of service anywhere. I do know that it was important to me and really nice for my Uncle to know we all care about his life and experience. I really love this Senior Solstice Living, and they really have to work hard to please all those Seniors. Today they made me really happy!

I just cleared out my mother's room after she passed away. She didn't have enough time there in…read moreMemory Care because I think she enjoyed herself. She developed medical problems, left for skilled nursing then returned for Hospice care. But while there at Magnolia Place, the environment felt like staying in a hotel. The food was good, the caregivers cared and I know she was in a secure environment. She could walk as far as she wanted, had an active social life and had a very robust life helping "work" there cleaning up after meals. Everyone made her final time there the very best for my mother and me. As difficult as death is, they certainly helped me prepare for the experience and I thank them. Kathy is the best as a go-to person. Thank you all.

Definitely not "best". Over several years of having them take care of a loved one in memory care…read moreI have been disappointed in their level of service. She finally passed away recently. Keep in mind that you are charged daily until all items are out of room. So while you are grieving you better hurry it up because its $300 minimum at last year's rates. Even a couple days adds up quickly so stop your crying and get to packing... I get that maybe that's a standard assisted living norm, but I think a day or maybe 2 to collect furniture would be nice. They refuse to have not even a single item donated to them so everything must go. That's fine, just be aware. It just was a little harsh knowing that things were broken on day one of moving in and were never fixed for years even though they were safely hazards and I kept reminding them. Their maintenance leaves something to be desired. Their phone system and people's willingness to answer the phone or respond to voicemails is abysmal. It's shocking how much you have to pester them for the smallest issue by phone. It became easier to walk in to get an answer. Just embarrassing. From the receptionist to the executive director, good luck in communicating with them once you sign the paperwork. Even their corporate body acknowledged issues with Bakersfield and had communication difficulties. Memory care is just not a good place. That's probably true anywhere. Directors made excuses for bad employees' untold number of times. Activities are slim to none and all residents are merely parked in front of tv for most part. Yes, this is memory care and you have to lower expectations and I certainly did. But its horribly understaffed which really does show and makes things worse with residents wandering into unlocked rooms and stealing things and going into unlocked laundry areas and ingesting substances. The med techs I guess are overworked but it manifests itself as they just don't care. Over several years I have seen this. They stopped giving meds to my loved one because it was too difficult or they ran out and never told me. Communication was really bad and the disorganization just made it worse. If you are not fully on top of their meds, forget it. Magnolia memory care won't be either. Aide allowed loved one to fall in shower resulting in broken hip requiring hospital stay, surgery, and months in rehab hospital. I wasnt told for several days what really happened. Just that she fell and is complaining of leg pain. Then the story finally came out that the aide didn't tell anyone and only when I inquired about it was the aide terminated. Who knows for what reason or if they had already quit. I paid thousands in extra fees on this incident because her long-term care doesn't cover assisted living rent while they are in a rehab hospital. Actually between 7-10 thousand was out of pocket not including the surgery and hospital fees. All because they allowed her to fall and admitted it was their error. No apology was given and no credit or allowances were made. The meds, of which there were few in this case, were not managed well. I simply cant imagine if blood pressure and a host of other medications were needed. This facility's med techs and staff just can't handle the requirements of these patients. There were so many communication issues between the visiting doctors and facility staff where I was left out of the loop and I had to call because they just wouldnt communicate with me on proper meds or if something was called into a pharmacy. I was on top of it and still saw so many lapses in care that I cant believe they could survive a state medical audit. I soon learned that they just are there to manage a body instead of really caring for a human being. Memory care is HARD. Hard to place someone there and hard to watch them. Anyone in this situation knows this. I wish it was a better experience and I could add so many more examples of how Magnolia let me down, but I think I have communicated enough issues to give anyone in this situation something to think about. We count on these facilities to make the best of VERY difficult circumstances and hope there is compassion and care. We just didn't find that at Magnolia Place.