Horrible, horrible place, don't ever take your loved one here! I recently had a family member…read morebrought here and the experience was terrible unsanitary unprofessional awful environment. The room was not clean upon arrival blood stains on the floor on the walls on the linen. Also there was poop smeared on the walls and it was dry! This place is screaming infection infection infection! If the option was here for half of a star I would use it.

This place is unorganized and the nurses have no clue what they are doing with their patients. I…read morecalled to check on my dad and was put on hold for more than 20 minutes. Very unhappy with the care.

Recently I needed to move my mother to Bakersfield and looked at all the retirement communities and…read moreBrookdale was the top place out of all the places we visited. I moved her in four months ago and I am extremely pleased with all the employees. I was worried at first but now my mother has friends and activities in a beautiful place with a restaurant and lots of activities to keep her busy Her apartment is very nice and our entire family is happy we picked Brookdale for my mother.

Review is for building A. My Nana lived here for 2 years. My praises are most the staff did seem…read morefriendly and my Nana seemed happy with the staff. I love all the different activities they have going on. My complaints are extremely expensive to live there then the CEO wants to ask the residents to pay for the employees bonus and for candy, etc for Easter, Halloween events. I am sorry but for $5100 a month, you pull that money from your bonus instead of asking residents to cover it. The kitchen lady who is manager is absolutely rude and needs to smile. We paid an extra $841 a month for meds to be given to my Nana but most the time her meds would get lost or she would be given them late. Again, $5100 a month that shouldn't be happening. We had to move my Nana out last week because there was a rent increase and we no longer could afford her living there.

We have had a family member at the Pointe are Summit Hills since last summer. While it is…read moredifficult for anyone to move into an assisted living, the transition for our loved one was made as smooth as possible. The staff are all well trained and helpful. The food is quite good, and the kitchen is accommodating with special requests. The facility is clean and the rooms have adequate space. Most importantly, we have been impressed with the involvement between staff and the residents. We had a medical emergency, and I know for a fact that due to the quick action of the staff, our family member received the care she needed and has been making a remarkable recovery. I am a healthcare provider in the community, and am continually impressed with this facility.

Memory care side is questionable. Clients are unable to speak for themselves. I have witnessed 3…read moredifferent clients falling. Staff had to be alerted. Room temperature was near 90 degrees in my loved one's room. Complained to staff and management (Perla). It was a weekend and she wouldn't call anyone out to fix the unit. Filed a complaint with licensing. They found my complaint to be credible and it was substantiated.

If you're looking for help finding a care facility for yourself or a loved one, Bakersfield Senior…read morePlacement is for you! We're so thankful for the assistance Tim Kounter provided while we were looking for a place for our mom, and we give him our highest recommendation. Tim is knowledgeable, professional, and full-service. He saved us so much time by gathering detailed information about our needs upfront and preselecting options that were genuinely a good fit, rather than sending us to visit places at random. He went with us to visit the homes and helped us interview the directors, pointed out important details, and asked the questions he knew mattered most to us, always advocating for our needs as a family. We were able to see seven locations over just a few days, ending up with the perfect option for Mom. Tim supported us every step of the way, and we couldn't have done it without him.

Helping a parent or loved one through the last stages of life is one of the most daunting tasks we…read morewill do. As parents age and need more care, you want to help them, but we have our own lives and responsibilities. Five years ago we moved my 92-year-old mother-in-law into a community home (Magnolia Place). It has been a wonderful place. Expensive, yes, but the service was good to above average. And, when COVID hit, we were happy Mom was in a safe place. Two years ago, when Mom's mental faculties declined, she moved into the memory care section. Again a price increase, but the family members supplemented her pension, and we could barely get by. Then, they announced a price increase for 2023. Mom, now almost 98, has severe dementia. We needed to find another place for her. At first we tried Care.com. They referred us to several places, most out of our price range. Someone mentioned we check out Bakersfield Senior Placement. We contacted Tim Kounter, and after a brief interview, we knew we were in excellent hands. Tim listened to our needs, heard about Mom, and soon we scheduled a morning to visit four different Residential Care Facilities. There's paperwork when you move into these places. Tim helped us get that in order. The four RCF's we visited were suitable for Mom's condition. Each had its own amenities. I appreciated Tim took the lead to start the interviews. He knew what questions to ask, even the tough ones. We narrowed our choices down to two. Tim offered guidance when we asked, but had no agenda on which home we chose. Bakersfield Senior Placement does not charge to help you find a place. Each home has a base fee, then a care fee dependent on the resident's need. This is a tough job for any family member, but it has to be done. It was nice to have someone like Tim to help us through the process.

Be very cautious with their sales department. They are very deceptive and dishonest. They do not…read moregive you everything you need to know and have no issue telling a senior with their house toward the end of escrow you do not qualify.

I don't know who James P. Is and he refers everyone to Rochelle who was worthless is resolving the…read morefinancial issue we had with these people. Even contacting their corporate office was a waste of time since they never responded to our inquiry.

This is a very new facility, licensed in May of 2025. It is a converted motel and you definitely…read moreget the motel feel pulling into the parking lot and walking the halls. They have done a great job with remodeling to give it a more home like feel. The lobby is large and welcoming, with some nice seating options to visit with loved ones or wait in comfort. They have a large bed capacity, about 300 if I remember correctly, and at the time of their open house (August 26, 2025) they had about 20 residents. The rooms are very spacious, each with their own bathroom with a step in shower for easy resident use, grab bars installed for assistance, a small kitchenette with a small refrigerator in the smaller rooms and a larger kitchenette with a full size fridge in the bigger ones. Both private and shared rooms are available. There is a large activity room, a large (what will soon be) theater room, large dining room, and a private dining room as well for private events. They have secured memory care unit with both private and shared rooms, a few nice activity rooms and a sensory/quiet/relaxation room. The executive director Jessica toured me around the facility, she explained their amenities and rates, type of clients they serve (independent, assisted living, and memory care) and has the energy to be running circles around the large grounds with ease, she's got her stuff down and was able to answer all my questions! They also have a large pool equipped with a lift which will eventually host aquatic exercise classes. I can see this being a great asset to the community and will be a lovely home to many happy residents in the future.

I have been here in memory care for 19 days this is a lockdown facility nice place clean but I…read morethink those in memory care since we don't have much time left to live, I had three open heart I still have an anorysm in my lower Aorta, at 4.7 ,I am high risk, I also had two strokes and one bypass from my heart to my brain and I am at high risk if my blood preasure goes up I can die any time, and I have to be honest they don't chech blood preasures, or any of the patience for covid, this is not helping us to be safe.

The staff earns this rating update. They cared for my loved one with care and love. My family…read moremember has been here and has declined greatly recently due to her health.

Voted "best" in Bakersfield Californian popularity contest...really? Maybe check the definition of…read morebest. Here Rating only average. For sure, that good Reputation attracts and it looks good on the first impression. At the tour and contract signing Earnest assurances are given that set expectations for a high level of service and safety. Once moved in, the day to day is not always up to the same "high" standard. Virtually any resident can give examples on a daily basis. They may also say " it does no good to complain cause nothing ever changes" Maybe these issues are organizational and baked into senior residential homes. Some things are great, some are ok, others are sub-par and a few are just terrible and unsafe. It's a buyer beware deal. & On the upside, there are many staff who are committed to giving residents respectful, responsive caring service. These folks do their best in a demanding and understaffed environment.

I'm not okay when veterans are mocked and necessary pain meds are withheld because the staff can't…read morefind them im distraught with the lack of work ethic and neglect by Michael the med tech

If I can rate this place 0 I would. The place is poorly maintained. I know of a client here that I…read morehave visit these past few weeks and I am so appalled by the staffs behavior they are very rude and treat patients as if they are worthless can you imagine what they do when no one is looking. The client I visit they abused him because he is "difficult" to handle. They do not assist the living patients there. They do not assist Them when it comes to sanitation. The negativity from the workers is so unnecessary in this field you don't treat people that way you are trained in a professional manner no excuses to be treating these patients this way. Then the workers have the audacity to come and give one of my family members an attitude telling her that she doesn't have to come every time the client request. This place needs to be investigated, staff needs to get their attitude check.

This place is disgusting smells rancid when you first open the door gross. High turnover unhappy…read morestaff.

My husband & I visited his mom for the first time today, being from out of state. We were there…read morefrom early morning until a little after lunch. The following are things I noticed: All staff members seemed to have professional attitudes and work ethics, keeping busy either with the residents or in the facility. I saw no less than 4 persons cleaning: 2 washing the walls, one a toilet and one cleaning & disinfecting wheelchairs. I didn't see any lolly gagging or idle chit chat among themselves. The facility was not only clean but, they take time there to make it feel homey, not only with the bedding that covers the beds but pictures and, with Easter around the corner, they had decorations for that on each residents' doors & on bulletin boards in different places. Each resident has their own space in a closet, their own nightstand and dresser. They can have their own decor, bedding, etc. in their room. My MIL has a lift chair other relatives bought for her in her room. There's a very nicely kept patio for the residents to enjoy complete with patio tables & chairs & healthy looking plants & flowers-cheerful. Lunch smelled wonderful! And, it was a healthy, balanced meal. All in all, I highly recommend Westchester Gardens as a facility for your elderly loved one who needs care you can no longer give. They give the residents their meds on time, are open to questions & have a caring, professional, well trained staff.