Be very cautious with their sales department. They are very deceptive and dishonest. They do not…read moregive you everything you need to know and have no issue telling a senior with their house toward the end of escrow you do not qualify.

I don't know who James P. Is and he refers everyone to Rochelle who was worthless is resolving the…read morefinancial issue we had with these people. Even contacting their corporate office was a waste of time since they never responded to our inquiry.

I am trying to be understanding that they are trying to fix the major issues that I've asked them…read moreto work on. My 92yr old father moved into the Memory Care Community. He is a high level operating Senility patient whose brain is still there but a major stroke and several major falls have caused him to lose his focus and new memories. He has sun-downing effects and is a FALL RISK. I asked them the first week he was there to fix the follow: Give him a way to call for help when he needed to transfer from bed to wheelchair to arm chair to bathroom. He knows when he needs to urinate and should not be forced to wear Depends because he can't call for help. He is also stubborn enough, and mentally sun-downing enough to try and stand up and walk to the bathroom or to transfer to his wheelchair by himself. He WILL fall if he tries this. I made THAT very clear. To add a towel bar to his bathroom so that he didn't have to drape his towel over his support grab bar, thus reducing it's level of safety. To provide power extension cords, they did not want me to provide them, as my father has a phone, a electric bed, a cell phone, hearing aids, a internal spinal Stimulator and remote (both with a separate charger cord), an electric armchair, a bedside lamp, and a mini-fridge. All needing to be plugged in and there are only three 2-plug outlets in his room. To hang the curtains I purchased, at his request, as he has light sensitivity and the window shades have to be closed at all times without the curtains. The shades make the room very DARK. During the day he wants to be able to find his glasses, the TV remote, and his phone but can't in the dark. In the 1st two weeks he was there, NONE of these issues were met. I had stressed to them the only reason I was moving him in there was because I could no longer keep him from falling by myself. So, my 92yr old FALL RISK dad needed to urinate and, yelling at the top of his lungs to no effect, he got up and fell forward hitting his face and forehead. He lay on the floor for over 15 minutes before a med tech found him. Since then, after speaking to the Administrator, they have addressed most of these issues. HOWEVER, he should not have to have his door left open so he can Hollar at the top of his lungs for help to the toilet. I'm heading back to Bakersfield this week to see if they can find an alternative to his having to yell or be left to soil his Depends. On another note, the Assisted Living members I pass in the hallways seem to be happy and there seem to be lots of activities for them in Assisted Living. I wish he qualified for Assisted Living I really do. I am native to Bakersfield but have to work on clearing out his out of state house and selling it for him. We will see. If things look better I will update my review.

Recently I needed to move my mother to Bakersfield and looked at all the retirement communities and…read moreBrookdale was the top place out of all the places we visited. I moved her in four months ago and I am extremely pleased with all the employees. I was worried at first but now my mother has friends and activities in a beautiful place with a restaurant and lots of activities to keep her busy Her apartment is very nice and our entire family is happy we picked Brookdale for my mother.

Excellent Staff. Full service, clean, well maintained, reasonable monthly fees. Personal services…read moreavailable on site if needed. Food services are professional and deliciously prepared. Grounds are well maintained, with small dog park available.

Short version (Google / Yelp) We signed a 6-month lease at…read moreSolstice Senior Living at Bakersfield for my mother-in-law and paid a large sum up front while we bought furniture and prepared her move. At the last minute she became afraid and refused to move in. We notified them immediately and returned the keys two days later. She never occupied the apartment and never used their services. They still kept half--more than $9,000--and said we would not even see that half back for three months. They could have rented the unit as soon as we turned in the keys. Their ads sell a caring community. When it came to money after a senior got scared and never moved in, there was nothing caring about it. Get the refund rules in writing before you pay. And for God's sake, make sure your mother or father is not going to change their mind. It will cost you a fortune. Longer version (Caring.com, SeniorAdvisor, A Place for Mom) We reserved an independent-living apartment at Solstice Senior Living at Bakersfield for my mother-in-law on a six-month lease. We paid what they required, bought furniture, and spent weeks getting her ready to move. At the last moment she became afraid of the move and said she could not go through with it. We told the community right away and returned the keys two days after that notice. She never moved in, never put belongings in the unit, and never used dining, activities, or any other services. When we asked for the money back, they said corporate policy only allows half. That half is more than $9,000 they are keeping for an apartment nobody lived in. They also told us we would not even receive that half until after three months. The unit was empty and the keys were back. They could have rented it as soon as we turned the keys in, yet they still hold most of our money and delay even the partial refund. Their advertising shows a warm, caring place for families and seniors. That is not what we saw when the issue was money. A company that markets compassion should not keep over $9,000, delay the rest for three months, and sit on an apartment that was never occupied. If you are considering Solstice, read the lease and refund rules before you pay a dollar. Ask exactly what they keep if the resident never moves in, how long they hold the refund, and whether they will re-rent immediately. Do not assume the caring image in the ads applies to refunds. And for God's sake, make sure your mother or father is not going to change their mind. It will cost you a fortune.

Don't let the entrance fool you, this place is disgusting! Trash all over the floors, down the…read morehallways and in the rooms. The stench of urine is overwhelming to say the least. The further inside you go the worse it gets. Three beds to a tiny room you can barley move. I went to put my parents clothes in the closet drawers and it was so dirty I don't think they have ever cleaned them out. I was questioned by two different staff members as to who would be doing my parents laundry. Surely not you as you can't even pick up trash from the floor let alone wash laundry. I pulled back the blinds and could see 5 or more beds outside with a big blue tarp in the general area, lord knows what was under it. Patient beds are old, the kind you have to crank to raise and lower the head and foot. When I called and asked for my parents room the person who works there asked if they were an employee or residence. Why would I call ask for an employees room? Please do not put your loved one in this hell hole!! Even if it means you spend a few extra days find a better place you will be thankful I assure you. If I have to cash in my 401k to get my loved one in a better facility I will gladly live my retirement years in box to have peace of mind now. Thank heavens my loved is only in this situation for a small period of time, no matter how short of time it WON'T be at this place!!

This place is A persons WORST NIGHTMARE. My Mother was supposed to spend some time here for…read morerehabilitation after breaking her hip. But no sooner than she arrived there , we were working on getting her out of there. As my Sister and I walked in she almost slipped and fell in a puddle of water from a Leakey roof. On top of that , it reeked of urine and mold throughout the halls. In her room where they have 3 beds squeezed in, the beds are at least 10 years old or more. The curtains were a dingy yellow color with a musty scent to them. We proceed to tell the person working there my Mother hasn't had dinner. They than bring her a cold sandwich which looks like something they feed prisoners. We also tell her that she has to use the bathroom and the person working there tells My Mother in a voice as which you would speak to a child " You pee-pee you diaper and we clean you ". Needless to say we brought My Mother home. So if you have someone who you love and care about, PLEASE DO NOT PUT THEM HERE.!

Three years after I retired from a 35 year career in education, both of my parents landed in…read moreseparate nursing homes for different reasons, six weeks apart. I stepped up to take care of them and their affairs, but didn't want to put my life/travel plans on hold. Enter Cassandra, Jessica, and Infinity Care Solutions! Now, when I'm home, I deal with things, and when I'm away, they do! VERY happy with this arrangement! Thanks, girls!

I feel blessed that my mother and I chose Hoffmann Hospice for her end of life care. After three…read moresurgeries for cancer, my mother moved into an assisted living facility in 2013 for 14 months before she enthusiastically returned to independent living. Even though she had a pacemaker, her heart issues required nothing more than close monitoring by her primary care physician and cardiologist until seven months ago. She suffered congestive heart failure in June 2019, broke her pelvic bone in July and experienced a second episode of heart failure in September that same year. Each time, she entered rehab after being discharged from the hospital. Things seemed to be going OK until January 2020. Her heart failed again, but this time, her lungs were compromised. The hospital staff talked about rehab before steering us toward other options. My mother and I agreed that returning to assisted living with hospice care added to her care plan was the best thing to do. We chose Hoffmann. The nurse who evaluated my mother and approved my mother's admission was thorough, very professional and at the same time treated my mother like a dear friend. I arrived at the assisted living facility late Friday afternoon a few minutes before my mother entered her apartment. Hoffmann's staff had already delivered a hospital bed, a new wheelchair, an oxygen concentrator and other medical supplies. The admitting nurse stopped by later that same day to review my mom's treatment plan. My mom was weary but alert and talkative. As a result, I was hoping my mom would plateau for some weeks or maybe even months. However, that did not happen. Over the weekend, my mother's condition started to decline. Rajvir Sidhu, the RN case worker assigned to my mother, started visiting my mom multiple times daily. Her focus was keeping my mother comfortable while she closely monitored my mother's condition which was deteriorating from day to day. Hoffmann sent a chaplain and case worker to support Rajvir's care for my mom. I was surprised but welcomed these extra layers of care. Based on my experience, Rajvir was kind and compassionate throughout the hospice process... more like a daughter than someone assigned to a medical staff. Within four days, my mother lost all appetite and had difficulty communicating as her breathing became more difficult. An hour before my mother left this world to join our Lord, Rajvir was still hovering over her trying to make her comfortable. When my mother finally found peace, I was with her. After some quiet time alone with my mother, I called for Rajvir and she returned to my mother's room to confirm what I already knew. Rajvir's compassion then turned toward me. When I was ready, Rajvir stepped forward and helped guide me through the next steps in preparing my family to say their final farewells. Yes, I unequivocally recommend Hoffmann Hospice.

Hoffman Hospice is okay if you like an Evangelical Christian place à la Thomas Kinkaide. The place…read moreis nice, the rooms are large, but know what you are getting into. There are other hospices in town which are more helpful and more compassionate. The inpatient care seemed better than outpatient. I would give inpatient care 4 stars.

i went to the emergency room and everyone was very nice and patient with me especially because i…read morehave severe anxiety and literally everything freaks me out i felt very listened to and respected

The Adventist Health team gave a near and dear family member excellent care from pre-op to in…read morepatient care. We all felt like they were in good hands the whole time. The whole team had good bed side manner and were truly invested in her success. My whole family will forever be thankful to every staff member and medical professional who aided in their health journey. Extra special thank yous and shout outs to Dr. Francesca Hoehne and Dr. Ricardo Salas.

I've received nothing but the best care at this Kaiser Permanente. Always professional and…read morecourteous.Dr Artinian is simply the best, takes good care of me and that's not easy, lol. The nurses are always on point. Sure things happen or can't always please everyone. The only thing I've experienced is usually a scheduling issue, nothing major. Sooo THANK YOU KAISER ON MING AVE!!! And shout out to Stockdale Kaiser, Dr Desai, my cardiac Dr, just an amazing guy this one. I feel very lucky to have the Dr's and nurses taking care of me the way they do, that's why I'm still here..8)

I love the Ming facility because its close to the house and when you book your appointment early…read moreenough in the day, you can get in and out of the clinic pretty quickly. Check-in is easy and even easier now with check-in options via text. My primary doctor is Dr. Ofelein and I've always received quality care from her. She explains in detail and always asks if there are any issues she needs to be aware about for her notes. The lab and radiology departments are also great. Customer service from the staff is wonderful. They also have flu clinic walk-ins. My experience with Kaiser Ming has always been pleasant and positive.

Nice Kaiser Facility. Newer, clean, modern with friendly engaging staff from orthopedic staff,…read morexray & labs. Nurse Janet does a wonderful job in removing bandages, cleaning the wounds & placing new dressings. Favorite staff Dr Hartman & Dr Ho (jazzy & efficient) Nurse Janet, (very meticulous, patient, warm & friendly) XRay check in lady (forgot her name)

02/19/2026: I received wonderful care from Dr. catherine Vargas. She did a robotic right…read morehemicolectomy. I had hardly any pain from this surgery and recovery was easy. Also Dr. Mon- Lai Cheung did a robotic surgical removal of my left ovary. No pain. Both of these surgeons worked collaboratively. They both did an exceptional job. I am grateful to both as they gave me a new lease of life. Pre-operative and post - operative they answered my questions. Their care, professionalism and commitment is the best

You know, after reading the single-starred reviews, I just shook my head in UTTER disbelief…read more Complete, utter disbelief. The individuals posting these single-starred reviews ought to be out and out ashamed of themselves! I mean WTF? REALLY? Oh, wait, - I get it! It's all about THEM! Never once thinking about the employees and what patient load they have, their responsibility in treating patients within the "standard of care" and legally accepted protocols that govern damn near every single F*ing thing in this F*ing state due to Gruesome Newsome - as well as caring for illiterate people who know absolutely nothing about decency, respect, and consideration for others - let alone medical treatments for diagnosed, as well as undiagnosed conditions! Absolutely OUTRAGEOUS. OMG! WELL, all you single-starred reviewers, I got NEWS for you. Our experience was absolutely one of concern, caring, respect and consideration for our situation. We politely requested if the TV could be turned down, and the staff bent over backwards trying to help. They couldn't get the TV remote to work, and instead of giving up, handed it to my husband (who can fix literally anything just by looking at something) and indeed, he got the TV volume reduced. NOW, how is that rude? How is it rude to ask someone to not "throw up on the floor" when throwing up on the floor causes others to become potentially exposed (in medical lingo called cross-contamination...OMG!) to whatever virus and/or bacteria the individual may have causing hyperemesis, as well as causing a tripping hazard, AND maybe making someone leave the urgent care sicker than when they came in catching that damn "throw-up" virus/bacteria!!! Use your damn BRAIN. Oh, wait, that's right...no one does that anymore because their brains are all stuck inside their iPhones...or "where the sun don't shine" - which is far more likely. P.S. A really big THANK YOU to "Ana" for being so considerate, CALLING US telling that she would walk out to the car to give a card left behind to us (when we came back) so we wouldn't have to come in to get it. EVER HEARD OF THAT????? That qualifies as a 20-star review in my book.

My 19 year old son had a visit here today with the petite Caucasian female ( he has been multiple…read moretimes). He has finally established a PCP but decided to come here today for an RX, she has been rude every time we have went and definitely need to go elsewhere and definitely will. He had a private conversation with her about his insurance & father & this is what she wrote on his discharge paperwork. Petite Caucasian female you are very very up their in age & I'm assuming have been doing this for many years. When your patients are having private conversation with you i hope you don't make all of them feel as horrible reading their paperwork as you did my son. I appreciate you writing this on there so this situation can replay & replay. A, i hope you can be compassionate with these young patients that cross paths with.