When caring for a loved one with memory issues at home becomes too challenging, finding a memory…read morecare facility that meets everyone's needs is stressful. In July 2025, I had to make that difficult decision to place my wife in memory care. Ivy Park's Evergreen Memory Care Unit was the family's choice. The staff members at Ivy Park were very knowledgeable, understanding, accommodating, and compassionate. The first step was an evaluation by professional Evergreen caregivers to ensure my wife would thrive at Evergreen. Once it was determined Evergreen was a good fit, Ailee, Lindsey and Pamela made the transition relatively stress free. They were concerned for both my wife's and my emotional and physical wellbeing, and they always made time to talk with me! Once my wife was in Ivy Park's Evergreen Unit, access to visit her was never any issue. The first impression of the facility was that it was very neat and tidy and very clean. Next, the caregivers, staff, and residents all looked happy, and the residents well cared for. The residents all have different needs, and the caregivers are aware of those needs. Food is important, and the food is very good as well! My wife has enjoyed the meals and snacks provided at Evergreen. Mikayla, Memory Car Director, keeps detailed records on the residents, and she knows who the residents are and their needs. Milkayla is extremely efficient. She always has time for you; plus, she will always return a call or email. The Evergreen Unit runs extremely efficiently! Mikayla does a great job being the director! Crystal, Activities Director, is very smart and cleaver selecting activities that engage the both the mind and body of all the residents. Crystal is upbeat and on the move all the time. She is extremely patient and kind to all the residents. Crystal has a true passion for the job. She cares about all the residents. Special events like movie night, Pumpkin Patch, etc are nice for both the resident and family members. These events take time and effort to plan and execute, and they are well done and fun for all! These events are greatly appreciated by both the resident and family members. Kayla, caregiver, has been one of the primary caregivers helping my wife to make the transition into Evergreen. My wife has had some issues making the transition, and Kayla has been exceptionally patient with her during this time. Kayla always remains upbeat, positive, and ready to help. She is unflappable! Adriana, Resident Care Coordinator, is very active in ensuring everything is going well in Evergreen Unit. She keeps a high profile and ensures the residents' needs are being met. Adriana has a very calm demeanor, and the residents respond to her presences in a positive way. Adriana listens to the family members and residents. She is always ready to help. It is a team effort supplying quality care for the residents. Individuals working in the Evergreen Unit are very special people! The bottom line is that staff and caregivers are extremely passionate about their work in caring for the residents! Finally, the residents are respected for who they are!

Staff very friendly to begins with. Knowledge about nursing needs, financial issues, personal needs…read moreof residents and concerns that family members have. Highly recommend

This place is terrible. I would give a"0" star if possible…read more We live hours away from my grandfather, so when he was rushed to the hospital for a procedure and then required to go into assisted living before being released to from the hospital, a family member found this place for him. At $2.2k/month we realized jet was not the top of the line when it comes to assisted living, but definitely expected more. The language barrier is the first obstacle, as hardly any of the people who work there speak English. There is also only 1 person working and 4 or more residents. Every time we went to visit there was one poor old man just sitting on a toilet unattended to. I think he was there with all doors open for an hour or longer during one visit. My grandfather was there for two weeks before we were able to go visit. The first thing he told us was he felt that he was having trouble catching his breath. We took him to urgent care that was one block away to find out that he had pneumonia! None of the staff took anytime to listen to his symptoms or to call his emergency contacts to have him tended to sooner. An 85 year old with pneumonia is a scary thing and needs to be tended to promptly!! The urgent care immediately emitted him to the ER! In addition to the above, the food is atrocious! One dinner was McDonalds cheeseburgers!!! My grandfather has high blood pressure!! Nowhere is McDonalds on an approved diet for someone with high blood pressure and cholesterol!! My grandfather is dying now in the hospital from pneumonia and congestive heart failure and we were forced to end his residency rather abruptly from Calloway only to get an aggressive call from the owners informing us that we owe over $2.2k!!! Pound sand!! Send my dying 85 year old to collections, as you'll never get another penny from us!!

This place can be annoying to make the turn into so heads up when your driving…read more The place is pretty nice and the staff are freindly. Overall a nice quiet place.

The staff earns this rating update. They cared for my loved one with care and love. My family…read moremember has been here and has declined greatly recently due to her health.

Voted "best" in Bakersfield Californian popularity contest...really? Maybe check the definition of…read morebest. Here Rating only average. For sure, that good Reputation attracts and it looks good on the first impression. At the tour and contract signing Earnest assurances are given that set expectations for a high level of service and safety. Once moved in, the day to day is not always up to the same "high" standard. Virtually any resident can give examples on a daily basis. They may also say " it does no good to complain cause nothing ever changes" Maybe these issues are organizational and baked into senior residential homes. Some things are great, some are ok, others are sub-par and a few are just terrible and unsafe. It's a buyer beware deal. & On the upside, there are many staff who are committed to giving residents respectful, responsive caring service. These folks do their best in a demanding and understaffed environment.

Excellent Staff. Full service, clean, well maintained, reasonable monthly fees. Personal services…read moreavailable on site if needed. Food services are professional and deliciously prepared. Grounds are well maintained, with small dog park available.

Short version (Google / Yelp) We signed a 6-month lease at…read moreSolstice Senior Living at Bakersfield for my mother-in-law and paid a large sum up front while we bought furniture and prepared her move. At the last minute she became afraid and refused to move in. We notified them immediately and returned the keys two days later. She never occupied the apartment and never used their services. They still kept half--more than $9,000--and said we would not even see that half back for three months. They could have rented the unit as soon as we turned in the keys. Their ads sell a caring community. When it came to money after a senior got scared and never moved in, there was nothing caring about it. Get the refund rules in writing before you pay. And for God's sake, make sure your mother or father is not going to change their mind. It will cost you a fortune. Longer version (Caring.com, SeniorAdvisor, A Place for Mom) We reserved an independent-living apartment at Solstice Senior Living at Bakersfield for my mother-in-law on a six-month lease. We paid what they required, bought furniture, and spent weeks getting her ready to move. At the last moment she became afraid of the move and said she could not go through with it. We told the community right away and returned the keys two days after that notice. She never moved in, never put belongings in the unit, and never used dining, activities, or any other services. When we asked for the money back, they said corporate policy only allows half. That half is more than $9,000 they are keeping for an apartment nobody lived in. They also told us we would not even receive that half until after three months. The unit was empty and the keys were back. They could have rented it as soon as we turned the keys in, yet they still hold most of our money and delay even the partial refund. Their advertising shows a warm, caring place for families and seniors. That is not what we saw when the issue was money. A company that markets compassion should not keep over $9,000, delay the rest for three months, and sit on an apartment that was never occupied. If you are considering Solstice, read the lease and refund rules before you pay a dollar. Ask exactly what they keep if the resident never moves in, how long they hold the refund, and whether they will re-rent immediately. Do not assume the caring image in the ads applies to refunds. And for God's sake, make sure your mother or father is not going to change their mind. It will cost you a fortune.

Palm Living is WONDERFUL! I had to find a place for my 87 year old mother with Alzheimers after…read moreshe fell and broke her hip. I visited 7 or 8 in home assisted living places in Bakersfield before I decided on Palm Living. The reason I decided on Palm Living is because it was by far the cleanest, with the friendliest staff. It was also important to me that they offered 24 hour awake staff. This means that their staff is not allowed to sleep during the night. I needed to know that my mom could not get out of bed alone during the night and fall again. I am so happy with my decision to place my mom at Palm Living. They are allowed to have up to 6 residents at a time so just enough that my mom could make friends but not so many that the staff could be overwhelmed. Mom had already spent about 2 years in a very expensive memory care unit before she fell and broke her hip, but they allowed her to fall twice more after she broke her hip so we decided that we had to move her out. We were given a list of in home care facilities by mom's case worker at Optimal Hospice and we visited each of them before we selected Palm Living. The owner's name is Gurpreet and she is as sweet as can be. She and her family live right next door so they are always available, in fact she was almost always there when I visited mom. They fix wonderful home cooked meals and were very good at altering the meal to meet my mom's pureed diet needs. Every time I visited my mom was beautifully dressed and always clean and well cared for. My only regret is that I did not place my mom in Palm Living sooner. I really believe that if my mom had been at Palm Living sooner she would never have broken her hip. All of the staff is friendly and they are awesome caregivers. My family now knows that if I ever need to be placed in a care facility I want to be placed at Palm Living. I have given Palm Living 5 stars and I wish I could give them more.

If you're looking for help finding a care facility for yourself or a loved one, Bakersfield Senior…read morePlacement is for you! We're so thankful for the assistance Tim Kounter provided while we were looking for a place for our mom, and we give him our highest recommendation. Tim is knowledgeable, professional, and full-service. He saved us so much time by gathering detailed information about our needs upfront and preselecting options that were genuinely a good fit, rather than sending us to visit places at random. He went with us to visit the homes and helped us interview the directors, pointed out important details, and asked the questions he knew mattered most to us, always advocating for our needs as a family. We were able to see seven locations over just a few days, ending up with the perfect option for Mom. Tim supported us every step of the way, and we couldn't have done it without him.

Helping a parent or loved one through the last stages of life is one of the most daunting tasks we…read morewill do. As parents age and need more care, you want to help them, but we have our own lives and responsibilities. Five years ago we moved my 92-year-old mother-in-law into a community home (Magnolia Place). It has been a wonderful place. Expensive, yes, but the service was good to above average. And, when COVID hit, we were happy Mom was in a safe place. Two years ago, when Mom's mental faculties declined, she moved into the memory care section. Again a price increase, but the family members supplemented her pension, and we could barely get by. Then, they announced a price increase for 2023. Mom, now almost 98, has severe dementia. We needed to find another place for her. At first we tried Care.com. They referred us to several places, most out of our price range. Someone mentioned we check out Bakersfield Senior Placement. We contacted Tim Kounter, and after a brief interview, we knew we were in excellent hands. Tim listened to our needs, heard about Mom, and soon we scheduled a morning to visit four different Residential Care Facilities. There's paperwork when you move into these places. Tim helped us get that in order. The four RCF's we visited were suitable for Mom's condition. Each had its own amenities. I appreciated Tim took the lead to start the interviews. He knew what questions to ask, even the tough ones. We narrowed our choices down to two. Tim offered guidance when we asked, but had no agenda on which home we chose. Bakersfield Senior Placement does not charge to help you find a place. Each home has a base fee, then a care fee dependent on the resident's need. This is a tough job for any family member, but it has to be done. It was nice to have someone like Tim to help us through the process.

Be very cautious with their sales department. They are very deceptive and dishonest. They do not…read moregive you everything you need to know and have no issue telling a senior with their house toward the end of escrow you do not qualify.

I don't know who James P. Is and he refers everyone to Rochelle who was worthless is resolving the…read morefinancial issue we had with these people. Even contacting their corporate office was a waste of time since they never responded to our inquiry.

From day one I have felt very confident and pleased with placing my Dad here with their care…read moreoverall, as long as Dad is happy that's all that matters to me. He is very happy here and they have treated him very well and I recommend Jasmine Terrace for families that are looking for assisted living facilities.

My mother was at this assisted living facility for two and a half years - both she and I were very…read morepleased with all aspects of Hallmark. (My mother had mid-stage Alzheimer's, diabetes, and other issues.) The staff was always warm & welcoming, as well as competent. The food was varied and simply great! I often joined my mother for dinner or holiday meals. Although COVID-19 put a damper on a lot of things, Hallmark usually provides live entertainment, games, and other activities. Church services of different types are held on the premises. A beauty salon is also on the premises. I greatly appreciated the genuine caring of the staff regarding sensitive & emotional issues. My mother thrived during her stay here.

Trying to find the right assisted living facility for a loved one can be daunting. I can…read moreunequivocally recommend the Hallmark of Bakersfield. My mom, 80, was fiercely independent but three cancer surgeries made it necessary to either get 24/7 in-home health care or move into assisted living. We could not afford caregivers at home, and chose the Hallmark. What a blessing. The staff... care providers, housekeepers, maintenance workers and food services... were very professional and truly cared about my mom's well being. Fourteen months later, her strength and agility had improved to the point that she could return home and live independently. Six years passed, and last summer, my mom started having serious heart problems. After a brief stay in the hospital and physical rehab, she returned home only to slip and fall and break her pelvic bone. That led to more hospitalization and more rehab. She could not do the things at home that she needed to do to be on her own. I began looking at assisted living options based on referrals from a case manager at the rehab center. Wow... the typical charges were $1000-$2000 more per month than the Hallmark's fees. So, I moved her, now 86, back to the Hallmark. Many of the same staff members were still working at the facility. They were sincerely glad to be able to help my mom who was going through a tough time. There is a lot of trite talk from business and sports team owners about how their organizations are like a family. Those are just sound bites. However, the Hallmark staff does take great interest in the residents and treat them like family. I have seen them do this with my mom and countless others. My mom had more heart issues at the end of summer and had to be hospitalized, again. When she finished rehab, she was back at the Hallmark. The care plan had been changed to accommodate her specific needs, and she showed improvement through the holidays. Then, earlier this year, another episode of heart failure, but this time it was accompanied by lung compilations. At the hospital, after she regained some strength, she wanted to go back to the Hallmark. Hospice care was added to her treatment plan. I was hopeful she would find a plateau and maintain an acceptable quality of life for a while. It did not happen, and it became clear her condition was deteriorating. I saw Hallmark staffers at different times leaving her apartment with tears in their eyes. They hovered over her in her last days tending to my mom's every need until she passed. I can honestly say that the Hallmark family brought joy to my mom's life. You can pay a lot more for amenities at other assisted living facilities, but you will not get better care than the care provided at the Hallmark. They are good people.