Needed short term post-surgical care. Senior Helpers ended…read moreup charging me what turned out to be $178.00 per day for 7 days of care by employees padding hours; sleeping through care time; charging incorrect cancellation fees; adding unwarranted overtime. I tried to set up time to go over charges and never received a response. On an initial deposit of $2329, the owner of the "franchise" gave me a check for $357.00 Refund. I am contacting State of California Division of Elder Financial Abuse.

This place is terrible. I would give a"0" star if possible…read more We live hours away from my grandfather, so when he was rushed to the hospital for a procedure and then required to go into assisted living before being released to from the hospital, a family member found this place for him. At $2.2k/month we realized jet was not the top of the line when it comes to assisted living, but definitely expected more. The language barrier is the first obstacle, as hardly any of the people who work there speak English. There is also only 1 person working and 4 or more residents. Every time we went to visit there was one poor old man just sitting on a toilet unattended to. I think he was there with all doors open for an hour or longer during one visit. My grandfather was there for two weeks before we were able to go visit. The first thing he told us was he felt that he was having trouble catching his breath. We took him to urgent care that was one block away to find out that he had pneumonia! None of the staff took anytime to listen to his symptoms or to call his emergency contacts to have him tended to sooner. An 85 year old with pneumonia is a scary thing and needs to be tended to promptly!! The urgent care immediately emitted him to the ER! In addition to the above, the food is atrocious! One dinner was McDonalds cheeseburgers!!! My grandfather has high blood pressure!! Nowhere is McDonalds on an approved diet for someone with high blood pressure and cholesterol!! My grandfather is dying now in the hospital from pneumonia and congestive heart failure and we were forced to end his residency rather abruptly from Calloway only to get an aggressive call from the owners informing us that we owe over $2.2k!!! Pound sand!! Send my dying 85 year old to collections, as you'll never get another penny from us!!

This place can be annoying to make the turn into so heads up when your driving…read more The place is pretty nice and the staff are freindly. Overall a nice quiet place.

Karen and her folks are original housekeepers. The expensive professional companies have…read morelimitations (no fridge, no laundry, no meals, no organizing). With Karen - "Sure, we can do that." After their first visit, I kept finding little areas that they had worked their magic. They bring their own supplies and are kind, understanding, and truly helpful. On top of ALL that - their prices were the BEST.

Karen is great! She came to my house and helped me organize. Everything was so messy and cluttered…read more I shoved things in cabinets, the pantry, closets, etc. she made everything look incredible. It has been well worth it. Karen is also very friendly and professional. She will arrive on-time and communicates promptly. I just cannot recommend her enough. I am in my 30s and could easily organize, I just hate doing it and don't have that skill to know where to put stuff and how to make it look nice. Karen does! My house is starting to look like it could be in a home magazine!

I had a major surgery in August, and Kaiser arranged for a physical therapist to come to the house…read moreto help with my recovery. Around The Clock Home Care sent a fantastic PT to work with me. Jo was so helpful getting me back on my feet to safely regain my mobility. She is very professional, very knowledgeable, warm, and prompt about her appointments. Thank you Jo, you're amazing!

My family and I highly recommend Around The Clock Home Care. So far, two of my family members have…read moreused Around The Clock services a total of five times. We initially found out about them from Encompass rehabilitation hospital (formerly Health South), and have specifically requested them ever since. My mother and brother are fairly fragile health-wise, and after injuries and surgeries (and hospital stays) they have had nurse visits, physical therapy (PT) visits, and occupational therapy (OT) visits. Only one staff member (a PT several years ago) was less than stellar. Otherwise, the nurses, supervisors, PT's and OT's have been wonderful. I wanted to highlight two of our favorites. Tilly is an OT that worked with my brother recently. Her attitude and personality "sparkles" as my mom says. She makes the work fun for the patient because of her warm and caring personality. And she really works with the patient rather than just giving advice and directions. She is conscientious and her work with my brother has made all the difference in getting him back to being mobile and to the point where he can do his self-care independently. My mom says that any positive adjective can be used to describe her. Fernando is a PT that has worked with both my mom and brother most of the times that we used Around The Clock. Fernando, like Tilly, is conscientious, well-skilled, great to work with, very helpful and reasonable in his therapy plans. It has always been a real treat and benefit to be able to get Fernando assigned to my family members. Our interaction with the office staff has always been positive. I can say with total confidence that my mother's and brother's recovery once released from the hospital or from Encompass were all much better and quicker due to the wonderful care of Tilly, Fernando, and the nurses and supervisors at Around The Clock Home Care. If I ever need such care, I will make sure that I am cared for by Around the Clock!

When caring for a loved one with memory issues at home becomes too challenging, finding a memory…read morecare facility that meets everyone's needs is stressful. In July 2025, I had to make that difficult decision to place my wife in memory care. Ivy Park's Evergreen Memory Care Unit was the family's choice. The staff members at Ivy Park were very knowledgeable, understanding, accommodating, and compassionate. The first step was an evaluation by professional Evergreen caregivers to ensure my wife would thrive at Evergreen. Once it was determined Evergreen was a good fit, Ailee, Lindsey and Pamela made the transition relatively stress free. They were concerned for both my wife's and my emotional and physical wellbeing, and they always made time to talk with me! Once my wife was in Ivy Park's Evergreen Unit, access to visit her was never any issue. The first impression of the facility was that it was very neat and tidy and very clean. Next, the caregivers, staff, and residents all looked happy, and the residents well cared for. The residents all have different needs, and the caregivers are aware of those needs. Food is important, and the food is very good as well! My wife has enjoyed the meals and snacks provided at Evergreen. Mikayla, Memory Car Director, keeps detailed records on the residents, and she knows who the residents are and their needs. Milkayla is extremely efficient. She always has time for you; plus, she will always return a call or email. The Evergreen Unit runs extremely efficiently! Mikayla does a great job being the director! Crystal, Activities Director, is very smart and cleaver selecting activities that engage the both the mind and body of all the residents. Crystal is upbeat and on the move all the time. She is extremely patient and kind to all the residents. Crystal has a true passion for the job. She cares about all the residents. Special events like movie night, Pumpkin Patch, etc are nice for both the resident and family members. These events take time and effort to plan and execute, and they are well done and fun for all! These events are greatly appreciated by both the resident and family members. Kayla, caregiver, has been one of the primary caregivers helping my wife to make the transition into Evergreen. My wife has had some issues making the transition, and Kayla has been exceptionally patient with her during this time. Kayla always remains upbeat, positive, and ready to help. She is unflappable! Adriana, Resident Care Coordinator, is very active in ensuring everything is going well in Evergreen Unit. She keeps a high profile and ensures the residents' needs are being met. Adriana has a very calm demeanor, and the residents respond to her presences in a positive way. Adriana listens to the family members and residents. She is always ready to help. It is a team effort supplying quality care for the residents. Individuals working in the Evergreen Unit are very special people! The bottom line is that staff and caregivers are extremely passionate about their work in caring for the residents! Finally, the residents are respected for who they are!

I have looked at most assisted living communities in Bakersfield and chose Ivy Park at Seven Oaks…read more Brookdale, Rosewood and Ivy Park all have nice facilities, but I chose Ivy Park because it has only 60 apartments serving less than 75 residents. Management led by Pam, have selected staff who are patient, competent and cheerful carrying out every need of my mother Nancy's daily schedule. Her primary caregivers--Angela, Jenny, and Jordon--are personable and understand my mom's needs well. You pay rent at IVY for your 1 or 2 room apartment with kitchen and bathroom granite countertops in immaculate rooms. The common areas which include a couple of large living rooms, workout, game, formal dining, bar, movie and game rooms are beautiful and residents are charged a one-time fee equal to a months rent for their use. Residents order from a menu with daily specials. The dining room staff are friendly and create an elegant space for community interaction. The food quality and variety of choices are outstanding. The assisted living costs are based on a points system that is based on each resident's care. I found the total costs less than keeping Mom in her house with 8 hours of care givers. I find IVY is superior care than having one care giver in her house for personalized care. The quality of care is just better at IVY and I do not have to worry when the care giver doesn't show up to the house. IVY also has a hair and nail salon right next to Nancy's room. Cecilia washes and styles her hair every week at very competitive prices. The medical staff watch over Nancy's prescriptions and work with Around the Clock RNs and PT staff for health concerns like wound care. The PT staff have kept mom strong preventing falls. The front desk reception staff, Michelle, Sue and Natasha log everyone coming in and out of their facility and create a calm and welcoming environment. They also ensure Amazon, Target and Walmart packages get to the apartments. Natasha is director of billing and can help with your insurance claims for LTC. The marketing department can give you a tour. Ailey and Lindsay are low key and will not continuously call you like some of the other facilities. Ailey was able to explain hospice and memory care if my mom is unable to remain in her apartment due to higher levels of required care. She is easy to talk to and has the answers. She was also key to me selecting IVY over Rosewood and Brookdale. Nancy has been at IVY since APR 2025. When I moved her to IVY, she pointed at me and said I will never forgive you. This is a common reaction when it is time to move out of the house. Mother loves IVY and does not remember those remarks to me and my wife Suzan. She is busy and loves living with her cat, Princess. I want to thank the entire caring Staff at Ivy Park for a job well done.

I cannot say enough about Divinity Hospice. My mom passed peacefully in her home at almost 96yrs…read moreold. The care and attention that was given to her while under the care of Divinity was not only extremely professional but more importantly filled with love and genuine care. We consider each of the caregivers our forever friends. Arbi, the owner of Divinity, is a very hands on caring owner. He takes on each patient with attention to detail and takes the time to know them and provide caregivers with the skills to meet their individual needs. My mom would light up when they came in and would always work hard to know their names and talk with them. I cannot recommend Divinity Hospice enough. Your loved one will be in good hands and under great care!

I'm a Wellness Director and I've had the pleasure of working with Arbi; he is truly one of a kind…read more As a community, we are pleased with the services he provides to our seniors. He is very professional, treating his patients like family. Hospice is always a hard subject to discuss, but Arbi is very respectful and honest about the process. He definitely makes you feel like you are in charge, because you really should be.

I was so pleased to find this company to help care for my 96 year old mother. The ladies are…read morehardworking, compassionate, and competent. Mom passed away and I would have felt terrible is this had happened when we had the previous company (starts with an "I") We have used home care for about 5 years and had a few caregivers and too many horrible ones. Guardian does their job, really over and above.

From the owner: Specializing in: - Home Health Services…read more- Assisted Living & Elder Care Services - Eldercare-Home Health Services

My dad is in the assisted memory care unit and they take such good care of him. Even the nurses…read morefrom Hoffman Hospice tell me they love going to this place because it is so clean and everyone is so well taken care of. Thank you for all that you do for my loved one. This place is beautiful and at sunset it lights up and looks so majestic. The inside is decorated beautifully and the common area for the residents is so homey and cozy. Just a beautiful place from the inside out.

We have had a family member at the Pointe are Summit Hills since last summer. While it is…read moredifficult for anyone to move into an assisted living, the transition for our loved one was made as smooth as possible. The staff are all well trained and helpful. The food is quite good, and the kitchen is accommodating with special requests. The facility is clean and the rooms have adequate space. Most importantly, we have been impressed with the involvement between staff and the residents. We had a medical emergency, and I know for a fact that due to the quick action of the staff, our family member received the care she needed and has been making a remarkable recovery. I am a healthcare provider in the community, and am continually impressed with this facility.