We have had a family member at the Pointe are Summit Hills since last summer. While it is…read moredifficult for anyone to move into an assisted living, the transition for our loved one was made as smooth as possible. The staff are all well trained and helpful. The food is quite good, and the kitchen is accommodating with special requests. The facility is clean and the rooms have adequate space. Most importantly, we have been impressed with the involvement between staff and the residents. We had a medical emergency, and I know for a fact that due to the quick action of the staff, our family member received the care she needed and has been making a remarkable recovery. I am a healthcare provider in the community, and am continually impressed with this facility.

Memory care side is questionable. Clients are unable to speak for themselves. I have witnessed 3…read moredifferent clients falling. Staff had to be alerted. Room temperature was near 90 degrees in my loved one's room. Complained to staff and management (Perla). It was a weekend and she wouldn't call anyone out to fix the unit. Filed a complaint with licensing. They found my complaint to be credible and it was substantiated.

Horrible, horrible place, don't ever take your loved one here! I recently had a family member…read morebrought here and the experience was terrible unsanitary unprofessional awful environment. The room was not clean upon arrival blood stains on the floor on the walls on the linen. Also there was poop smeared on the walls and it was dry! This place is screaming infection infection infection! If the option was here for half of a star I would use it.

This place is unorganized and the nurses have no clue what they are doing with their patients. I…read morecalled to check on my dad and was put on hold for more than 20 minutes. Very unhappy with the care.

There is no way the review previous to this is real giving this company 5 stars. Do a more complete…read moresearch and see that they have a bunch of listings that have 1 star... less if the people cold give it. I just called and talked to a kid named Josh who was slippery, snake like and just impossible who tried to slip past questions. He refused to let me talk to someone about my parent's housing. This is a sick and disgusting industry.

A Place For Mom will get you on track to evaluate the kinds of facilities that will best suit your…read moreMom or Dad who is ready for residential assisted living. They give you a comprehensive list of a half dozen or more places that meet the criteria you set. The ones that are actively looking to fill a vacancy will call you, those that don't have an immediate opening to fill... well, you may need to call those places yourself. I toured 5 places in 4 days. All of them were high quality and in good neighborhoods. Ultimately I had to select just one. I am quite happy with my choice.

This place is amazing! It has helped so many people do so much better and great things with their…read morelives. I have personally seen this changed a life and I am so grateful. If this place can offer an assistance to you do not hesitate to come in and start now! The staff.. ever single one of them, is absolutely outstanding and kind and make you feel like your are the only person there. They remember your name and things about you.. they truly care for every single patient. Thank you Aegis Treatment center for everything you have done!

I love everyone here so much they are nothing but kind and loving and supportive, Injust love seen…read moretheir faces

Pictures are not anything what actual rooms look like. When my aunt was admitted post hip surgery…read moreshe went all night without pain medication, without any of her regular BP medications. We asked about putting rails on the bed because we didn't want her to wake up & not be able to hold on to something without falling out of bed. The one who was supposed to watch her at night would not assist my aunt in locating her Rosary that fell. She said she didn't hear it fall & would not help her look. My aunt was trying to see if it fell & kept trying to look on the floor. The entire night my aunt was in pain. All they could say was we have to assess her. The next day they were planning on working in her room. Paint, patch holes etc. when we refused they moved her to another room then did it while another patient was right there. The patient was trying to cover her mouth & nose. I honestly never believed that these places exist. But it does.

I'm an employee at the facility and been here 3 years I can say that the staff especially in…read moredietary is great! the patients are aswome and the care is good!

I feel really blessed that my mom was able to get into this great community. With the church being…read moreright across from her now I know she is in good hands.!

Beautiful, safe campus with friendly neighbors. My dad has lived there 13 years, no complaints at…read moreall!

Michael is a compassionate and dedicated senior advisor who will guide his clients to what's best…read morefit for their needs. I would highly recommend him to those families who are needing to find a home or community that is safe, nurturing and will offer a better quality of life as they journey to a life outside their own home.

From the owner: Guidance Senior Care Services was formed by healthcare professionals who strive to bring their…read moreknowledge to everyone they meet. With over 8 years of combined healthcare experience our team of Placement Advisors can help our clients and their families navigate to their next level of care. Our customized assessment helps our clients find a compatible Residential Care Facility that will meet their medical, social, cultural, and personal needs while meeting your budget and desired location the best we can. Our Senior Placement Advisors hold certification from the Department of Social Services allowing us to assess the compatibility of our clients to the appropriate Residential Care Facilities. Our Placement Advisors are here to simply guide you towards your choice. We offer expertise advice while leaving the final decision to you. Our Placement Advisors can guide our client to other impactful services such as: Private Duty Caregivers Care Management Services Senior Law Attorneys Veteran Services Other Community Resources Home Health Hospice Care Durable Medical Equipment Regardless of your decision we will follow up with you to ensure we did our job properly by guiding you towards your peace of mind.