This company was called to replace flat tire through AAA. When…read more I brought my car into my mechanic he stated that the lug nuts were stripped and the screws had to be removed. $119.00 repair for damage not including tire replacement. When I called to request reimbursement I was told that I should have called them first and they would not pay for repair. Only problem is that I did not know that they were the company that did the service at that time. when I explained the situation and said this was not acceptable he hung up on me. POOR customer service at best.

Great service center, we've been taking our cars to them for years. Friendly people and excellent…read moreservice, always honest, professional and reliable.

I've been to Fleet several times so far and every time Eli has been amazing! I've had a lot of work…read moredone on the car, from oil changes to a cadalytic converter replacement and every time Eli's been so honest and helpful. Can't recommend this place enough!

If there is one thing we do not need to worry about, it's where to go for car repairs since 1997…read more First Mark, then Eli, have been trustworthy, knowledgeable, reliable, friendly, reasonable, and respectful. (Some car places have scorned how a female could know about carwork, but never here; in the past Mark has even said save money - you can fix this! And Eli is a fellow Dodge Dart fan, not that I have one any longer, sob sob). We go to them for advice on new old cars (last year we asked where we could find another Subaru Legacy, and they pointed across the street at the car they had just fixed - "there". Easiest search we ever had!) Combine this with being in walking distance, and we hope they never close!

Chris was the guy that helped us I'm assuming is the manager or Asst Manager. Even though the…read morealignment tech was out he still did the oil change and tire rotation in a quick and efficient way. The tech I had was awesome and his name started with a "Sh" I just do not want to guess and say the wrong name. He was kind and thorough. If you are military you get a discount here so use it the value is worth it. I have had some hit or miss experiences at other locations, but this location is doing it right! (Also, watched Pirates of the Caribbean while waiting)!

What a bad experience for the 3rd time. Went in at about 505 pm with a flat tire and to be told…read morethey have no time to fix today as they was backed up.mind you the girl behind the counter caught an attitude real quick. also there was not a car in the shop or a person in the waiting room..i beleive she said her name was laken. never again this is not the first time she has expressed herself with a attitude when i came in around the same time in preovious visits. will be contacting HR for this..ill take my business elesewhere.

Knuckle Busters rock! Brought in my old 95 Jeep for exhaust and rear brakes issues. Hernan was not…read moreonly honest but his price was reasonable. Turns out it was just a loose exhaust manifold and brakes just needed adjustment. I thought I was going to spend a lot more! Honest guy and issues resolved.

From the owner: Your car is a significant investment, and having a trustworthy and dependable auto repair shop is…read moreessential for keeping it in top shape. The last thing you want is to be stranded on the side of the road with a malfunctioning vehicle. To avoid this, visit Knuckle Busters Auto Repair today and enjoy peace of mind knowing your car is in good hands. Conveniently located in Highland, NY, our shop is fully equipped to handle all your car, truck, and motorcycle repair needs. From A/C repairs and car inspections to brake service, transmission rebuilds, and more, we provide top-notch workmanship and reliable parts for customers who demand the best in auto care.

I had a tire lose pressure late in the day today. I pulled into this Mavis location half an hour…read morebefore their closing time and could not have had a better experience. The service manager set me up with a technician named Ty. Ty repaired my damaged tire, gave me an assessment of the condition of the rest of my tires and within ten minutes I was back on the road -- for an extremely reasonable price. I look forward to returning to this location.

Had a late day tire pressure alert with two kids in tow. Ray and the techs could not have been more…read morehelpful. Kind, friendly, honest and fast. They even helped to teach the kids about how fixing a tire works. Super grateful and highly recommend.

This is definitely a trustworthy repair shop. While driving on the 87, my battery light came on. I…read morewent into AutoZone to see if they could test my alternator, but unfortunately, their tester was broken. John from Townline happened to be nearby and offered to test it at his shop, just 2 minutes away. Long story short, he tested it and found it was putting out fewer volts than it should have been. He swapped it out for me, and I was back on my way home. John could have taken advantage of the situation and charged me a lot more, but he proved to be honest, trustworthy, and knowledgeable. If you're in the area and need an awesome spot, this is your guy/shop. Thanks, John and Townline!

From the owner: Full-service auto repairread more

Mark the service writer is a good straight up guy. I…read morebrought in two vehicles for service. My van needed exhaust parts they could not get. Free diagnosis and lots of on the phone help tracking down exactly the right part. Had the parts 2 days later. Made an appointment, and they were installed the next day. Charged me for an hours work when they could have charged two. Very happy. Brought in my wife's car that needed a radiator. I had the radiator as I was going to do it myself. I injured my arm so had them do it. Cost to install $100 or an hours work. Spot on. Franz Auto Service to whom I used to be a loyal customer wanted $260, which would have included the $45 radiator. Franz also blew me off on two appointments, did not even call to tell me the car would not be done on time. Mark only from now on on new paltz.

I waited over 4 hours to get a tire replaced here recently. It was nice that they were open early…read morein the morning, however that was the only nice part about my visit. After about 1.5 hours I asked for an estimate on when it would be ready and they did not give me a clear answer. I waited in the waiting room another 1.5 hours while many customers came and left. I followed up again going on hour 4, which is when they called to see what was taking so long for the tire to be delivered. After that phone called, I was told the tire was coming from Poughkeepsie and should be there in a half hour. I struggle to understand why this service took so long and why their slogan is "We sell tires", yet the tire sold to me took about 4 hours to be delivered from across the river, not sold in-house. I was very dissatisfied with the service provided, no explanation, sympathy or discount was provided for the inconvenience. They also tried to get me to replace the opposite tire, however I denied the service and consulted with another mechanic in town who said that tire was fine and did not need to be replaced. I got the other tire replaced at Mavis in Poughkeepsie for almost $100 less and their service was much quicker and they were super nice too!

Believe the hype - the reviews are accurate. After more than a year of chasing down a vibration…read moreissue on my WK2, Justin took the time to actually listen, test the vehicle thoroughly, and apply his own experience to find what multiple Jeep service centers (about five) missed. The root cause ended up being a missing NVH foam piece - something simple, but overlooked repeatedly. Bolt also worked directly with my warranty company and made a real effort to get as much covered as possible, which I appreciated. While they were in there, they were upfront about the spark plugs - noting that since access was already open, it made sense to take care of it now rather than paying for the same labor again down the road. That kind of transparency goes a long way. Overall, the team comes across as fair, honest, and focused on doing things the right way. It's safe to say I'll be going back to Bolt moving forward.

Totally honest and straightforward . Took care of my car and…read morekept me in the loop about cost with no surprises. Attention to detail is huge for me and they get it done right the first time! I don't usually write reviews about car repairs but I was impressed and will definitely send my friends and family here!

He fixed my transmission, a job my regular mechanic wouldn't touch…read more The work was scheduled without a wait. His work is meticulous, and his estimate was accurate. Great!

I've been bringing my Honda and my Subarus to Scott for the past couple of years now. In short, he…read moreprovides straight-up customer service from the good ol' days. Great for your regular maintenance visits, since they check your car for possible issues in advance, without up-selling or pressuring you. Standard repairs, inspections and, yes, tire service, too. Trust your mechanic? Well, I sure trust Scott and his crew. Highly recommend.

Went here for decades and now the prices have ballooned to unaffordable levels. The labor rate was…read more$130/hour. I would have liked the option between buying an after-market part compared to manufacturer part.

Reliable service and great customer care. I take my truck…read morethere for oil changes, tires, brakes, etc I've been going to Tom's over twenty years.