Excellent service and honest pricing. Paul got my washer back up and running even show me a few…read morethings to do to keep it running smoothly moving forward. Highly recommend Paul and will use him on all my future appliance needs, including purchases

Paul is not only a professional repairman but a wonderful human being. He knows all about…read moreappliances and is very honest. I was going to get a new dryer but he told me to keep mine and he fixed it for way less than a new one would have cost. I will always call him for my broken appliances.

Not often I leave a review for a "big box" store but felt like I had to thanks to the incredible…read moreservice provided to me. Upon entering I was greeted by a very pleasant lady who seemed genuinely happy I was there. Before I could even say anything she asked if I needed help finding anything. I was in the market for a new computer monitor and she directed me to the computer section. After perusing for no more than 3 minutes a gentleman named Cash assisted me. I explained what I was looking for, the purpose for the monitor, and the budget I was looking for. He went to go check the system and came back with an option under budget that met all my specs. I'm an amateur when it comes to computers and such and so I appreciate Cash's honesty and professionalism in assisting me with what I needed. In a world full of competition, I appreciate the service and friendly nature this store has to offer. Will definitely use Best Buy as my fist stop for all my electronic needs

In Store Customer Service Employee was rude to me just for inquiring about a product…read more He very rudely and unprofessionably informed me that he is neither a Counselor nor a Lawyer , neither of which I was asking him to be. I was made to feel like a criminal just for making an inquiry on a product. Trying to reach an in store Manager via phone is a waste of energy and time . If you are able to reach anyone ( good luck) they will be dismissive. I will no longer be purchasing from this store since being treated so poorly. It is a shame that they care nothing for or about their longtime customers such as myself. Good Riddance to bad service, disrespect and unprofessionalism. I can be treated poorly anywhere and spend less money doing so. Best Buy is a BigBox Retail Store who could care less about return business and its customers Customer Service, Courtesy and Respect are definitely not their strong points. I HIGHLY and STRONGLY RECOMMEND doing business elsewhere! I know I will be.

I had an extremely challenging Sub-Zero refrigerator installation (a 48" stainless steel unit…read moreweighing close to 800 pounds), and XAMUSA handled it flawlessly. The installers name was Ashtien. He went above and beyond to carefully maneuver this massive fridge into place without causing a single scratch or any damage to my cabinetry, floors, or walls. What really impressed me was his professionalism and honesty. I paid $4,000 in cash before the install, and he came through the very next day exactly as promised. He improvised solutions on the spot when obstacles came up and still managed to get everything done right the first time. It's rare these days to find someone who not only does excellent technical work but also stands by his word and honors his warranty. This company is legit, reliable, and takes care of its customers. I would absolutely recommend XAMUSA to anyone needing a high-end appliance installation.

My Experience with Ashtien at Xamusa was very positive. From…read morefirst call discussion, to first meeting to look at his refurbished Sub-Zero fridge/freezer. My schedule was very open, so was able to be flexible for installation times. His communication was very good, status on cleaning, preparations and functionality. Included pictures and videos. My kitchen provided some challenges in getting this 48" unit in place. But it all worked out great. Unit is in place at my rental, and working well! Thank you sir! Gery

Will use them again! I bought front loaders a washer and dryer and they work great! Saved so much…read moremoney ! Also bought my built refrigerator and i am in love !!

Horribly unreliable Makes Appointment does not show up and…read morethen when i finally get a hold of the owner says employee did not show up and was unable to come to me Why would I not get notified instead of waiting around Then was told would tell me when coming Never did heat anything AGAIN MOST UNRELIABLE Business to do Business with STAY AWAY I would give zero stars if possible

I've shopped and purchased appliances at B&B appliances four times now. Once was a dryer that died…read morein a rental home, once for a dryer that my kid sent crayons through (I tried and tried, but just couldn't clean that dryer drum enough), another to replace kitchen and washer appliances in my own home, and kitchen appliances for a rental. I appreciate the selection between new, out of box new, pre-owned and reconditioned. I come in with a budget and an idea of what appliance needs I have and it's easy to find what fits within your constraints. I've never received an appliance that hasn't worked and their delivery has always been within the estimated windows. I've shopped around at other national, local and independent retailers and B&B has always had the best prices for the same or similar item at competing stores with delivery and takeaway of the old. I won't say that I shop at B&B exclusively because I always do my research and shop around, but I've yet to NOT to purchase from B&B after comparing four or five appliance retailers. Take that for what it is, a ringing endorsement for you to not waste time waiting for a deal on Black Friday, Memorial Day or Fourth of july and make your way to B&B for your next appliance purchase.

Anthony came to our house to address a problem with our dishwasher. He called before coming to let…read moreus know when he would arrive. He was punctual, professional, friendly and respectful. Has been in the industry for years and it is clear that he really enjoys his job and working at B & B Appliances. Excellent service. Highly recommend Anthony.

Thank you to the District Manager who reached out and helped resolve this issue! Your guys from the…read moreother store who came to fix everything did an amazing job!

The refrigerator I bought was nice until the Ice maker quit working but don't worry you bought the…read moreextended service contract. Wrong. DO NOT get sucked into their warranty package. The outside company is horrible! Didn't show up first day , very rude service man the next time who I ended up sending away, you can't talk to anyone from the company directly. American Freight just gives you another number to an automated response that NEVER gives you an option to speak to anyone. The only options you have are to cancel appointment , change appt or confirm. That's it. American Freight rescheduled service but gave me a number to request a different service man. Guess what it's the same automated circle number. What happened to customer service. Save your money. Don't bother or buy from Home Depot who has excellent service help.

Wow! I was not expecting the service we received this past week. The staff was so friendly and…read moreattentive. They had a variety of home and other goods to choose from. We ended purchasing some patio chairs and they were kind enough to load them for us and even throw in a time for the Christmas lights. I will be recommending this business to others and will happily be back!

Bought a home generator from Javier Sr. Great price and…read moregreat service. Thanks Vendors Outlet and Javier Sr.

Once you get past the receptionist, the service is fantastic. We've purchased three major…read moreappliances in the last six months and while we had a couple of issues they were addressed in a timely and professional matter. The receptionist is not helpful. We've made it a point to walk in rather than call, and each time she's either given wrong info or tried to send us somewhere else First impressions matter.

Victor in the clearance department provided expert information and key insight as we selected…read moreappliances for a kitchen remodel. He explained typical installation challenges and saved us a lot of time and money.

Great service, you get more for what you're paying for. The older machines are refurbished, and…read morewill last longer than a new machine.

Great Business and Great Service. Reasonable Prices for Used Appliances And Definitely Want To Keep…read moreYou Business. I have purchased washer, dryer, and fridge for garage! I highly recommend.

Ok, marriage is about partnership. My hubby does research on products and I find the deals. With…read morethat being said if someone try's to bs or up-sale it's quickly a loss of sale. Ramon did not do that. He was extremely helpful, honest and professional! Bought a washer and dryer with a scheduled delivery at 11:30 the next day (additional $60 delivery fee). Got the beast of my old washer out and installed the new washer with new hoses and venting system at no additional charge. However, the dryer needed a four prong outlet, our current setup was 3. They didn't have the necessary things to change it out but gave us the option of leaving our old dryer so I could wash/dry clothes and would come back the following day. The dryer arrived exactly on the agreed time no between the hours of 9-5 window. The outlet was switched out at no additional charge or NO additional fee for return drop off. Talk about going the extra mile. The two delivery men could not have been nicer or more efficient. Polite, neat and knew what they were doing. I'm not sure why there are unfavorable reviews as that was not our experience.

mi experiencia fur mala las máquinas qu le compré por casi$800 una porqueria nunca sirvieron además…read moresucias por dentro no dice la verdad ala hora de vender dijo que todas las máquinas están en optimas condiciones dijo que las partes importantes las reemplazan antes de venderlas si ese fuera el caso porque fallan las máquinas si les have mantenimenieno deberian funcionar mejor .No lo recomiendo el lugar para nada no tiren su dinero comprando ahi .