All Right Storage is not secured overnight. The pedestrian gates are unlocked and the doors to the…read morebuildings are left propped open. If they have an alarm system they don't set it. I had a stack of boxes fall on me in one of their units. It was totally my fault. But I hurt my back and ankle pretty bad and I thought I should go to urgent care just in case. By the time I crammed the stuff back in my storage unit and hobbled to my vehicle, it was a few minutes after their 7:00pm closing time. When I entered my code to the vehicle exit gate it said "access denied, no after hours access." I found an employee named Diego who tried his gate code and got the same result. Diego said he would go to the office and get a gate code that would work. He never came back. By 7:45 I had called every phone number I could find for All Right Storage and sent them an email (they haven't returned my messages by the way). I decided to try to track down Diego or any employee. For almost 2 hours I wandered All Right Storage yelling and making noise. Walking in and out of buildings, through gates, opening closed doors, etc and no one ever approached me. I never set off an alarm. I never encountered a single employee or security patrol. Needless to say if I had been a thief, no one would have stopped me from cracking every lock in that place. A thief couldn't get his car on property, but that's no problem since even their dolly and cart area was unsecured and all the pedestrian gates to the street were wide open. I eventually got a friend to pick me up and I had to return for my vehicle the next day. I spoke to the facility manager. Basically, his response was that I shouldn't have been there after 7 and it's normal for the entire facility to be left unsecured overnight. Because "in 8 years we've never had a problem." He said that to the guy with the problem, unbelievable, right?

All right what the.... I make a uhaul reservation for 11:30 for an urgent moving. I get here and…read moretheres a sign on the door "be back at 12;00". Ridiculous, don't make appointments when you can't be there!! Waste of my time.

Let me start by saying that this place has the WORST customer service ever. I had to take medical…read moreleave from my job bc of a surgery so I am waiting to get paid my the disability dept in order to make my payment. I've had my storage for over a year and NEVER once missed my payment!! But I miss my payment this ONE TIME which is out of my control bc disability is backed up on processing claims and they won't allow me to enter the storage to get something I needed. Such a joke. I ALWAYS pay my bill on time and the clerk even confirmed so too. Definitely cannot recommend this place.

The place is infested with MICE. Most of my belongings were damaged due to the infestation…read more Management does not hold themselves responsible for any of the damages obviously caused by mice. Please don't rent a unit there if you don't want your things to be damaged.

To whom it may concern, Let me start from the get-go! I…read morerented a 10X10 from this place a few months back I was told My rate would go up a little maybe a couple of times in a year then it 'wouldn't go up from there, well that wasn't true it's gone up 3 times in less than a year. That wasn't the problem with me the problem was when I got a random call on a Saturday morning from Cesi an employee. Let me tell you exactly what happened grab some popcorn cause this is good. So Cesi called me and asked 'Hi Is this Jonathan I say Yes hi, she said have you been to your unit lately? I say no it's been a while at least maybe a couple of months She says ok because the unit is 'open I say what? She said yes! It wasn't you? I say no! She says well it's open and it looks like there's a red machine outside of it is that yours? I say yes that's my welder she says ok well it looks like it's been broken into. I say what! she says yes. I need to know if I can have your permission to drill the lock. I say what? She says yes I need your permission to drill the lock and fix the door, right now I'll send you an e-mail and you can electronically sign it, so we can drill the lock I say Ok, not thinking right at that moment. Then I asked hey wait a minute what if I'm missing stuff what did they take anything? can you check the cameras her response was oooh nooo that's going to take HOURS! What! She says yes oh and you have to make a police report. At this point in My mind, I'm like hhm.. you know what let me come over I'm only 30 minutes away. She says ok, and hangs up on me. I was like no way! So I called my girlfriend briefly explained what was going on and asked her to meet me there with the key. We show up and I say Hi are you Cesi? She says yes, Hi I say I'm Jonathan she says Oh yeah what did you have in there because the system says you only have toats in there? I say yes the toats have stuff in them. She says O well it says you only have toats in there. I say can we go to the unit she says yeah! We get there and the bottom right of the door is completely ripped out of its track making a small crawl hole at this point I look right at Cesi and Ask ' Do customers normally do this? She says what? I said break the door like this, Why would you ask me if it was me that did this? She said no I didn't ask you that I said yes you did then I said why wouldn't you ask me to file a police report? She said let me get my coworker who I don't even know his name he came over and said what's the problem I said nothing I'm trying to figure out what I need to do. He said it's a process you have to file a police report I said ok why wouldn't you guys tell me this from the beginning, he said it's up to you I said you mean to tell me that I have to make the police report and you don't? He says we already called the cops and made a police report, Now YOU HAVE TO MAKE A POLICE REPORT! I say that's gonna take hours it's Saturday this isn't an emergency he says well what do you want me to do? I say nothing man he says screaming at me LISTEN TO ME YOU FENING AHOLE I WORK AT NATIONAL CITY IT HAPPENS ALL TIME OUT THERE I'M TELLING YOU THE PROCESS. I say oh so you're used to this then he gets even more mad gets inches from my face and says screaming off the top of his lungs LISTEN! I look right into his eyes and say 'I'M LISTENING . Again Screaming at ME YOU DON'T COME HERE AND CAUSE A SEEN YOU DONT UNDERSTANT I EFFING HATE! THIS JOB!! At this point, my girlfriend gets in between us and says hey calm down. He says you need to figure out if you're missing any shit! And figure out what you're gonna do with your shit! I say REALLY! At this point, I tell my girlfriend Let go! We're leaving the whole way out this guy is Screaming! at the top of his lungs saying how he hates this job! And I needed to be careful. So we leave and from a block away I call the police, Dispatch asks me what happened I tell her all that's going on then I say ' They said they already made a police report and now I have to make one she says ok whats the storage aging I tell he its the Extra Space Storage 3085 Del Sol Blvd, San Diego, CA 92154 she says and they said that already made the bake in the report I said that what they told me. She says no there's no report of any break-ins from that place at all for today hmm. I say I'm sorry that's what they told me. She says ok we'll get an Officer out to you asap! I kid you not all I did was drive back to the storage a block away and the officer was already pulling up! WOW! 2 minutes they were there. I told the office what was going on we went in there and the door was already fixed with a new lock my girlfriend had unlocked it when we left so they were able to fix it and set a new lock in the time we were gone. the officer asked me if anything was missing I said I don't know I haven't checked he says ok I'm gonna give you an incident number and if you later find missing stuff call us. a week later I get another increase! There's more.

Great service, price and location. Been at public storage for almost twenty years. This place is…read moreconsiderably cheaper. Still enclosed with easy access.

Nice color building. Clean. Friendly service and easy access…read more And their prices and exceptional compared to others

Great customer service. Georgie was fantastic, professiona, and friendly…read more Reasonably priced units not air conditioned.

I Chris Cleveland have had the pleasure of doing business with Efren and Robin at this storage…read morelocation in Chula Vista. I highly recommend this place as a safe and professional Location to do business and store your items. Conveniently located off of the 5 and 54 fwy locations . Thanks Efren and Robin for all your hard work and help. Best regards, Chris Cleveland

Very clean and friendly. Storage units good sizes. Plenty of units for rent. Rey spacesread more

They just raised my monthly payment from $277 to $369 out of nowhere, not a fixed rent situation…read moreand they did not communicate this.

The girl that works here is truly an angel- I wish I got her name. When I moved in, I was…read moreexhausted, after helping my Uncle move from his home to our home with us here in California. As I was pulling glass out, it broke everywhere. It was the last thing I needed and I was without anything to pick it up. This sweet girl came over and reassured me nothing was wrong and helped me clean it up. I was truly on the verge of just crying when it happened-I was so tired from the emotional part of removing an 82 year old man from his home, the mental part from the logistics and curation of the move, physically clearing a two story house in a weekend and driving from Vegas to San Diego (0 stars- do not recommend lol). Her kindness and understanding went a long way for me. We finally were able to pull the items out of the unit yesterday. It was a busy day so there were no dollies available. There was this sweet angel again. She went out of her way to bring me one that just became available without me even asking for it. The service she provided feels rare to get these days and it felt important for me to acknowledge her. Thank you for making our tough days a little easier.

Natalie, the manager at Savon Storage Chula Vista, is absolutely a bright star. She is beyond…read morehelpful in that she's super friendly, competent, communicates well, remembers everyones box numbers (!) and even helps carry out packages(!!). I really appreciate her great customer service and the office is always clean and pleasant. Delaine Hackney

Went in to rent a unit, the people at the front wouldn't honor the 50% off for 2 months coupon that…read moreis listed on this Yelp page. They said some random person put the coupon on this page and that the "owner" won't even honor it, Then to top it off, Natalie the manager was RUDE & spoke in a condescending tone, she said it's based on availability but it doesn't say that on this page, she also said the coupon didn't exist (so which one is it Natalie? Or are you just making up your own rules?!) That's some bs. Going to another storage facility.

DON'T rent a storage unit from this place! If you are behind they refuse your payment over and over…read moreand over again. This way you don't have access to your belongings and they take them. Office staff took great pleasure in denying my attempts to pay my bill. Refused cash in hand. Don't trust these unethical people. They lie by not omissions. They accept your agreeded upon date to pay but don't mention you can't pay online. You call to make payment like the website instructed to be told no again. Now you are in office trying to pay and refused again. You come back with cash and refused again because now they added hundreds more claiming also late but it wasn't not even by one day late. Don't do business with them they can't be trusted.

We have been interested in obtaining a storage unit for some time now and have been looking around…read moreat various options. We stopped by the A Storage Place's Del Sol location to check out their prices and availability. There is a lot to like about this place. This is in a nice location where the surrounding area is not too crowded or busy. They have daily office hours from 9am-6pm. Gate hours for tenants is from 5am-8pm. They seem to have a lot of security measures - special access to get onto the premises and through any door, as well as surveillance cameras. There are a variety of unit sizes; it is just a matter of finding an available one in the size that you need. They have a number of units that have access from the outside and also some that are completely indoors. Their buildings have AC which is a major plus! Indoor units also have access to carts that may be used to move belongings to and from and elevators for areas with a second floor. They also have music playing quietly throughout which is especially great for the indoor units so that it is not all quiet and eerie. All areas looked to be clean and well maintained. The staff was very nice and helpful. And, prices seemed to be reasonable. The only downfall for us was availability, which is definitely not a negative thing to judge them by. Guessing they really are as good as they appear, so why wouldn't their units be pretty much filled up?