Valentina Cordoba offers nothing Elite about her services.
I…read moreended up paying $31k out of $41 for a Lowe's builder grade master bathroom and she never gave us faucets, mirrors, lights or vanities!!
She only brought me Lowe's Tile even after I said I didn't want it.
All the tile was heavily discounted or being discontinued.
She charged us $15,250.60 for the shower and she didn't want to tile to the ceiling.
The tile butted out from the crown so much so that we had to have the crown removed and replaced in the shower, which she charged us $2156 for 3 pieces of crown molding.
I had to buy more tile from Lowe's later on and it was $3.50 a piece.
In a meeting, she mentioned how she wouldn't work with someone who had their own tile even though she kept referring to a client and showing me photos who spent $50k on their bath. Lo and behold she let it slip how that client had their own tile. However, she loved to reference that photo.
We paid her $2449.50 to supply and install a frameless shower door.
The first shower was broken. She accused us of breaking it! It took total 8 weeks when it was supposed to be 4 weeks and we only got a partial bathroom.
Eventually we did get a replacement shower but she refused to just refund that money from the contract and let us have it installed with my new contractor.
She only offered a new shower which she ordered on Wayfair for $500.
We paid her $412.30 for vanity lights.
I was able to see these because she had them delivered to my house. They were $30 each from Amazon! They looked so cheap and dinky.
We paid her $375 for mirrors. After seeing the lights, I refused the mirror.
In good faith, I gave her back the Delta faucets over $475 with explicit warning that we would not pay for them. She gave some ridiculous reason about insurance and those faucets.
At every turn her answers were no, can't be done or pay more.
At one point, she told me the look I wanted for my niche was an AI generated photo and that it wasn't real! It was such a farce.
We went round and round over a basic built in look I decided for the niches.
She talked me out of one large niche instead of 2 citing it would look messy with my bottles. At the time, I agreed.
I hate them now because I lost precious space and her worker shorted me even more space by leaving excessive tile overhang all around.
To achieve this look, a carpenter needed to perform a miter cut. She referred to her guy as a 'master carpenter.' Any master carpenter should be able to perform a miter cut. Either her 'master carpenter' could not do it or she just refused. She never said why or gave the option for us to pay extra for this one.
She cost me a 15 year warranty with my heated floor, which initially she only wanted to do a strip from the door to toilet. She charged me $2778.75 for that strip then told me for $400 more, I could have the entire floor.
Of course we chose the whole floor.
I had a previous quote from another contractor for $2k on that floor.
We now have a 10 year warranty because she didn't own the megohmmeter to perform all the necessary tests required by Schluter for the floor.
She also almost ruined my lifetime warranty on parts because she didn't use the specific mortar required. Thankfully, I caught it in time for them to purchase the correct mortar.
She refused to give me the warranty info during the installation process which would have clarified she didn't have the meter. She waited until the end and beyond with my husband and I begging her for the warranty information.
She was completely unorganized and tried to appear more important than we think she was. Her assistant LIVES in INDIA! She's so cheap she employs a woman who has to work nights to answer your emails.
Even her subcontractors, electricians, refuse to work with her anymore. The electrician apologized to me one day because he was standing there during a conversation with me, Valentina and her workers, which btw, she sent her workers home then, stating they were frustrated. Her spanish only speaking workers looked confused. It was 10:30am and they'd only been there maybe an hour.
The electrician apologized for Valentina on that day and told me I wasn't the only person who had issues dealing with her, that she can be aggressive and bully ppl into doing what she wants instead of the homeowner.
The kicker and the reason we fired Valentina was because she measured the vanities incorrectly.
She wanted to cut my door trim or better yet, she wanted her 'master carpenter' to cut the back of the vanity, which may have affected the drawers. She wanted to charge us a custom fee on top of that if they were cut, after the $10k we spent for the vanities.
I learned just how inexpensive those vanities were during this process.
She later charged us $1500 for a restocking fee for those vanities!!
She said she would, "write off that remaining balance for us."
Yelp cut me off at 5000 words
