We haven't had our carpet upstairs professionally cleaned in 15 years. Thought many times about…read morehaving the carpet replaced after installing new flooring downstairs. Not a lot of stains but when the weather warms up you can really smell the urine from our chihuahua. Finally decided to give Pete from ASAP Carpet Cleaning a call. I received a text reminding me of my appointment and he showed up 15 mins. early with Anthony, his trusty employee. Thirty minutes later and my carpet was clean looking and fresh smelling. I can't believe I waited so long to have my carpet cleaned. I will never waste my time again using my Rug Doctor. My carpet upstairs now looks as good as my new flooring downstairs. Every time I walk on my carpet I literally thank God for Pete and ASAP. While they were cleaning, I walked around their van and noticed how clean it was, inside and out. You can tell Pete takes pride in what he does and his professionalism is reassuring especially when you never know what you're going to get when someone shows up to your home to perform a service. Thanks again ASAP!

Wow! ASAP Carpet Cleaning is the BEST!! Just had my carpet cleaned today.. My husband uses a…read morewheelchair & walker, it was so dirty!! Pete & Antone arrived on time, very friendly & professional.. Would definitely use them again..Thank you so much..My carpet looks beautiful!

Been using Barney and his nephews for decades They are…read moresimply the best, always on time and Very good at communicating when running late Hard to find good service these days These guys are legit..... Thanks Barney and Elliott

Excellent job stretching and cleaning the carpet in 3 of our rooms. Professional and respectful…read more Really great prices for what we needed done. Highly recommend this company.

I had terrible stains on my carpeting in my bedroom due to terrible gut problems. I hope you can…read moreassume what I mean. I also had a grease stain tracked in another area. Bryan not only had a low bidbut did an excellent job. He just wouldn't give up and kept working until he got it all looking perfect! I gave him a well deserved gratuity. Thanks, Bryan

They did a great job cleaning however their communication skills are very lacking. I did a quote…read morethrough Yelp and they bid the lowest based on all the info I put into the system. Their page says they accept credit cards but they do not and did not make that clear till half way through the project. They also half way through the project raised the price on me. The owner also will text you at 2:46 AM yes almost 3 in the morning on your cell phone to advertise his other services that you did not contract him to do. He originally set me up to meet at 8:00 and then no showed saying he needed to move it to 3:00 pm on the day of the services. They do a great job at the cleaning but their communication skills with their clients is really need improvement.

Service was great and straight ford he even told me a stain he couldn't get out .Honesty is very…read moreimportant to me .i will use him again and he can use me as a reference

I took some time to really consider whether or not I wanted to write this review. Andrew, the…read moreowner, was very eager and motivated to earn my fiancé's and my business. He initially quoted us $950 for a "deep cleaning" plus carpet cleaning, then later texted and lowered the price to $750. The job was to deep clean a newly purchased home that we were moving into. The house had not been lived in for about 8 months, but it was fairly clean since it had been actively shown. It was not dirty. The entire reason for hiring a deep cleaning service was so I would not have to worry about cleaning ANYTHING before moving in. Andrew arrived with 2-3 other cleaners to clean an almost 2,000 sq ft home and finished in approximately 3-4 hours, including carpet cleaning. In hindsight, that should have been a red flag. During the walkthrough, we pointed out several things that were missed such as dead bugs inside window tracks, dust above cabinets, stair railings and banisters, and cobwebs. Andrew addressed those items on the spot without any issue. However, once we started moving in and unpacking, we quickly realized how much had actually been missed. We were told that a "deep clean" meant EVERYTHING. IT WAS INDEED NOT. The entryway was untouched and full of dust. The master bathroom window and window sills were not cleaned. The master closet shelves were filthy and clearly never wiped down. The storage drawer beneath the stove was disgusting. I used multiple Clorox wipes just to get it clean. Under the bathroom sink was sticky from the previous owner and had not been cleaned at all. None of the tubs even appeared to have been cleaned. My fiancé reached out to Andrew, and he offered to come back two days later. By that point, even more missed areas had surfaced. I ended up cleaning everything myself, which completely defeated the purpose of paying $750 for a deep clean. I couldn't delay unpacking or bathing children just to wait for another visit. My fiancé contacted Andrew again regarding the additional issues, and he issued a partial refund of $250 via Apple Pay. I chose this company because the majority of Yelp reviews were very positive. I did notice some negative reviews but assumed they were outliers. Unfortunately, our experience aligned more with those. This review is not about Andrew personally. He was polite, positive, and had a great attitude. This is about the lack of a true DEEP CLEANING. Overall, I am deeply disappointed that we chose to go with this company.

Excellent professional service. I have used Mean Green three times and we have always been so happy…read morewith our clean carpets. Dion goes above and beyond to do an outstanding job.

Showed up late; carpet overly wet and didn't look clean. Over charged for the value. The spot…read morecleaner he left made stains on my carpet.

EDIT to my review-The owner, David, reached out to me and apologized. He ABSOLUTELY cleaned our…read morecouch & 2 rooms, I showed him the statement of services. He had my son's name along with mine on the statement. Modesto-The gentleman returned my call in a timely manner. Very nice guy. We needed to have two bedrooms shampooed and a sectional cleaned. He did a great job on the sectional, but the carpets were just as stained after he left as when he got there. Although we did have slime stuck in the carpet, there was no way to get that out, and I realize that. BUT...I was the one who got the regular stains out of the carpeting when he had finished. After speaking with a couple of people, I realized that we were overcharged for work (or lack of) that was done. Not having furniture or carpets cleaned in a long time, I did not do a second quote and I should have. Always get TWO quotes! Lesson learned!

Great service, friendly and reasonable prices. I liked that they were respectful of my furniture…read moreand my property when they arrived. My couch was cleaned thoroughly and looked great afterwards.

Have used them twice and each time I have been more than satisfied with the results. They clean the…read morebig area rugs, bedroom carpets and our sectional. No heavy chemical smell after they are done which is a big bonus with small children!

Amazing service! Great prices! Rick always goes above and beyond to make sure my carpets looking…read morebrand new by the time he's done.

This is the second time using Fresh Step Carpet Cleaners! They did an AMAZING job!!! Chris is such…read morea great guy! My carpets were a mess! Three dogs,two cats and constant traffic. AGAIN he got the smell and stains out! First time he and his sister came out was last year , and carpets stayed clean and relatively spot free for a very long time. They are very reasonable,quick and professional!! Don't waste your time looking for anyone else to do your carpets!!! Ive used many carpet services before that were overpriced, mediocre and did a mediocre job. And were very overpriced. These kids are AMAZING !!!

Very quickly here. I would like to say thank you. Chris for being here on time and being a…read moredown-to-earth person. Had good conversations with you and your work turned out amazing. You made it that much easier to be the one and done carpet cleaner go-to personnel. I will recommend to others thank you.