Moisture Salon must be running out of clients because they clearly have nothing better to do than…read moreplay PARKING LOT PATROL. I pulled into one of their clearly labeled spots because the person I was with literally went inside to ask about prices -you know, like a potential customer. Not even two minutes later, this girl (pictured below) struts out and says, "Hello, do you mind moving? My client is behind you!" I politely said, "No problem, the person I'm with is inside asking questions." She says "thank you" and then, without skipping a beat, walks right in front of my car and takes a picture of my license plate. When I asked, "Why are you taking a picture of my car?" she actually said, "I'm sending it in so you can get a ticket." Be for real. You're mad at me for waiting in a parking space for someone who's literally inside your salon asking about your prices? I've never seen customer service this petty. Like, girl, maybe focus on your clients' hair instead of trying to get strangers ticketed. The energy was so unprofessional, so unnecessary, and honestly just plain mean. If this is how they treat people who show genuine interest in their business, I can only imagine what it's like once they actually have your money. So yeah ... if you're thinking about coming here, think twice unless you're into bad vibes, bad attitudes, and bonus parking tickets. Because Moisture Salon? They don't do "moisture" they do messy!!!

What a great experience! I've been straightening/blowing out my hair since I can remember but it…read morenever quite looked right. During the pandemic I skipped using heat tools a few times and was like: wait, is my hair curly? It sure is. But every time I get it cut and then let it go natural, the layers are wonky and it gets super frizzy. Decided it was time to get a curly cut and wanted a place that specialized. Enter Moisture Salon. I showed up for my appointment with about a minute to spare (there was a road closure and I don't think I've ever been to Schenectady before so that was fun), parked in a lot a few blocks away and walked over. The signage is clear and cute. Greeted by two friendly doggos, Jenny and Chichi. Brooke introduced herself and took me back where she looked at my hair and asked tons of questions. First, she cut my hair dry and talked to me about some of my concerns and we discussed my constant state of "am I or am I not growing in my gray." I think I am. When she washed my hair she really showed me how much buildup there was and then used a shampoo made for people with hard water before feeling the difference again. Yikes! She had me bed over and watch how she applied products into my hair and all the different amounts and processes. It was so helpful. She also taught me a trick for getting my curls to be a little more bouncy at the top of my head, where they are often kind of stretched out. At the end, I had far more definition and bounce and was handed a microfiber towel, clips and a helpful card to help me get used to how to take care of my hair. It's two days later and it still looks great. Looking forward to a 4-month check in to see if it's more moisturized. Brooke and Ron are great and I've definitely found the right place for me! Thanks, Moisture Salon!

I have visited this salon a few times. Even driving from Orange County NY to get the right cut and…read moreI received that and so much more. LaVida provides education throughout the process and is able to answer all the crazy questions I had. Highly recommend!!

First time at this salon and I could tell right off the bat that Lavida is a caring, knowledgeable…read moreand warm person. I also noticed that she carried a nice variety of curly hair care brands but at no point did I feel she was being pushy about selling them to me. During my session, she was great about only giving me a trim and a shape up. She didn't cut too much off and made sure to add movement w the way she cut it. Next, we went over my current hair regimen, what works and what isn't working. Then she went over key ingredients to look for and product types that would work well for my hair. While she was washing and styling my hair, she had me hold a mirror during crucial steps so I could see what she was doing so I could replicate the process at home. Her Curlscovery experience is incredibly nurturing and I would highly recommend it to those who want a fresh start with their curls. 10/10 will def be going again!!

I love to go to this establishment whenever Cancer and hair loss brings my spirits down. Super…read moreaffordable and decent staff, most often it is clean and the isles are easy to walk through and locate what you are looking for. So many affordable yet quality products to choose from.You won't be disappointed!

This place has a lot of hair products. I found everything I need and more. I would recommend people…read morego here if they're looking for a specific hair product. You just might find it here.

What is there to get my hair & make up done for my birthday. The make up artist as well as the…read moreowner Jessica Was so sweet and my make up came out so amazing I got exactly what I asked for. The hairdresser there in Mahogany also did my hair Exactly how I wanted it after showing her a picture. The atmosphere was really nice as well as the vibe.

From the owner: Here at Beauty Secrets we empower beauty in all walks of life.This is a place where you can come…read morefor enhancements and services for all desires. From makeup and brows to estheticians and salon work we strive to accommodate and excel in all the feminine secrets.

Amazing hair cut! Very talented and friendly. The experience will keep me coming back. They are…read morealso community supporters and have amazing events. Reiki is here as well.

When I drove up to the salon and noticed the poorly kept front of the building, I became hesitant…read moreto enter but made excuses as to why it could look like it did (overgrown weeds, chipped paint, etc) and I entered anyway and was greeted by Sabrina who was very friendly and chatty so, contrary to my gut, I had a seat for cut, color coverage of greys, and addition of highlights for "sun-kissed" look. I walked out with cranberry/orange hair for the first couple of inches of hair throughout my head, the rest of the hair a mousy brown. All of it brittle the next day after washing out the palm full of product she put in my hair after washing out the toner. The first pic here is my natural color that I wanted her to mimic over the greys. As to the highlighting before putting toner in, my hair was completely white where streaks of highlighting was to occur but she told me not to worry as she'll darken it up to the desired carmelly color with toner. I have no highlights (pic 2). My hair is "crispy" - I am particularly upset as I am hosting my company retreat in two weeks. I asked Sabrina for a refund of the cost of the color and highlights (indicating I liked the cut) but she has not responded to same. I paid $330 to have my head trashed. It's beyond embarrassing to walk about with such an ugly head of hair when I have been blessed with beautiful auburn color all these years. Just saddened beyond words. I should have listened to my gut!

I literally love coming to this store! I won't go anywhere else but here! The owner Jay is amazing…read more! He's always willing to accommodate and help! The lady who works with the wigs she always helps me as well never makes me feel like a bother with the million questions i ask! I absolutely love this store and wouldn't go anywhere else! I've been coming here for months & they treat me like family ! Their loyalty program is really great too! Stop by & you'll never go anywhere else lol!

From the owner: NOW HERE, Beauty Works Schenectady! This is the store for…read moreour all local neighbors :) Premium quality Weaving Hairs, Wigs are available to buy at here and also Jewelry, Hair products, Shoes are here~!

I have been coming here for the last 15+ years and am always more than satisfied.The shop is clean…read moreand friendly. I show Colleen a few photos of what I want and she nails it every time! My hair always looks great when I leave, whether I have a perm or a cut.