Dr Marotta has been very helpful and supportive in finding a path without surgical intervention…read more Made the best decision by coming to see him!

I've been seeing Dr. Dunham for the last 4 months. I've literally never felt better in my life. She…read morewas able to figure out what I had going on and corrected the issue. This comes after 3 years of not have a answer to what was going on with me. Thank you for everything you do!!!

Fantastic service! I highly recommend Beth. She is friendly and does a wonderful facial!! Very…read morerelaxing. Good pricing!

Excellent service performed by an excellent human! Not only is my face renewed and refreshed, but…read moreso is my spirit! I cannot recommend Beth highly enough!

PLEASE DO NOT GO HERE. UNLAWFULLY OPERATED…read more The practice is run by a Physician Assistant (PA), but New York State law clearly states that PAs must work under the supervision of a licensed physician. When I asked to speak with their Medical Director, I was told they didn't have one. (Article 131-B of the New York Education Law governs the practice of physician assistants in the state.) The injector GiGi performed unauthorized treatments, including injecting Botox into my gummy lines--something I never requested or approved. When I returned to address the poor results, the PA had to step in to sternly direct the injector to only use half an injection to fix the Spock brow I had been left with. Despite these efforts, the results were far from satisfactory. My appearance resembled what can only be described as a "serial killer" smile. (See below pictures) They also convinced me to choose a "lip flip" instead of lip fillers, claiming it would help "quiet my facial muscles" before injections. It's unclear whether the resulting smile was caused by the lip flip or the unauthorized gummy line injections, but the outcome has been devastating. Even three months later, my smile is still not back to normal, despite being told that the effects would wear off quickly. The dismissive attitude that mistakes don't matter because "Botox wears off" is unacceptable. If a procedure's effects last for months, the least they can do is get it right the first time. Another alarming issue is their lack of transparency. While consent and waiver forms are uploaded to the online portal, they fail to include any documentation of the injection sites. This omission feels deliberate, and it makes me question what they might be trying to hide. On a personal level, this experience ruined what should have been a joyful time. I had just returned from a 10-month military deployment and was looking forward to reuniting with my loved ones. I wanted to look refreshed and less stressed, but instead, I ended up feeling self-conscious and unattractive. I even asked my boyfriend to delay proposing because I didn't want to look this way in engagement photos. It's heartbreaking that such a special moment had to be put on hold because of their carelessness. The staff assured me that what happened to me was rare and that the effects would subside quickly. However, after extensive research, I found only one similar case online, which confirms that my experience is far from normal.

Wonderful! I've been coming here for 2 years, and have had nothing but great experiences and…read morefantastic results! Gigi and Kelly are amazing and so knowledgeable. The entire staff is warm and welcoming. I have never had any issues with my Dysport injections, and have NEVER been pressured into anything! Rest assured, you are in fantastic hands when coming here! So grateful for this team for always making me feel beautiful and making it so easy to treat myself!

I'm a travel nurse, and I've been to several estheticians across the country. I can confidently say…read moreshe is the best I have been to. She has treated my skin with mask-related acne. Hormonal acne, during my pregnancy and now postpartum. When I started seeing her, my goal was to control and improve my acne. I have exceeded that goal and am now confidently rocking my skin makeup-free. Her knowledge of skin and how to care for it is extensive. She analyzes your skin and gives an in-depth recommendation on a home routine. She is judgment-free when I'm not consistent with my routine and helps me get back on track. She is worth every penny. With consistency, you will see improvement and enjoy every visit, as she is not only an amazing esthetician but also an even better human being.

I did the "whatever it takes" facial and before we even got started, I knew I would love Katerina…read moreforever. Before I even arrived, she texted me the morning of with the office address how to get there and wish me safe travels. Once I was there, the space was incredibly clean light and airy, and she proved to be super knowledgeable, attentive, and caring. The appointment never felt rushed even though there was someone scheduled for right after me. She analyzed all my products that I brought & told me why certain ingredients should not be used. She then put the good ones in one pile the 'not so good' ones in another- I threw the 'not so good' ones out immediately and had no qualms about doing so by the end of our appointment together. Katerina got a sense of what my routines were (or weren't) and gave me some helpful suggestions that have since become staples in my routine and my skin is significantly better. I would certainly go back the next time I'm passing through the Albany, New York area.

I had a wonderful experience with Lauran! She is a very talented hair stylist, who left my hair…read morelooking healthy and beautiful. I have long hair and am always worried about a new stylist cutting too much off - Lauran did a wonderful job of leaving my length while adding in face framing layers. She also provided very helpful suggestions! Additionally, the studio was very warm and welcoming. Prices were fantastic - $32 for a top notch haircut! I will definitely be back.

My first experience at Kristin's was thanks to a groupon purchased by my wonderful fiance (then,…read moreboyfriend) for a massage, facial, and manicure. The time came where the groupon had nearly expired -- given that I am a terrible procrastinator -- and Kristin worked VERY hard with me to find a time where I could come in. All of the services that I received were exceptional, and although I haven't had my hair done by Kristin yet, she is a kind and welcoming individual who always seems glad to see me. Since that first time, I have been in every couple of months for one person in particular: Amy, the aesthetician of my dreams. Amy is my guru, my hero, my Yoda. When I first came in, I had (with all of the best of intentions) completely destroyed my skin. I had been using various products I knew very little about in an attempt to treat my acne which had actually happened as a result of the astringent products I was using making my face extremely sensitive! To hide this from others I was piling foundation and concealer onto my face, which prevented any kind of healing. Amy knew instantly what was wrong and had all sorts of recommendations to make. Every day my skin looks better, and each time I go to Kristin's her smile shows me how drastic the change has been. In fact, with the exception of a tinted SPF I have been using, I have almost completely ceased to use make-up. I don't need it! My skin is incredible! Although everyone at Kristin's will make your day and make you feel fabulous, I cannot recommend Amy's services highly enough. My sister (also an aesthetician) had been telling me for months to find a professional and get real advice about my skin, and her advice led me to this person who made a HUGE difference in my self-image and confidence. Go to Kristin's! As soon and as often as possible!!! You will not regret this decision!

Booked an appointment for my fiance with Karen and it was such a waste of 125$. She started late,…read moreended early and was literally huffing and puffing during the session (not very relaxing for anyone) she also didn't use any pressure and it was obvious she must have had a long day because she was rushing and hardly applying any pressure which I had paid extra for. The gm Tim had called us after I placed a review and claimed he would get us another session but nothing ever came of that... just steer clear of this place and go to a private massage therapist instead. This chain just wants your money and doesn't give a damn if you leave feeling relaxed or refreshed. Would do zero stars if we could.

The worst customer service I've ever experienced. I booked two appointments for the same time: one…read morefor me and one for my husband for a special day for him. The morning of, Massage Envy called to cancel my husband's appointment. He was the whole reason we were even doing this. When I tried to call to cancel my appointment, I spent an hour getting transferred around and having no one pick up (someone must have been there to have called and cancelled my husband's appointment). When I finally did speak to someone, she said I was going to have to pay the cancellation fee even though they were the ones who cancelled one of the appointments. I understand having a cancellation fee policy, but this woman was rude and completely unhelpful. After she hung up on me, I started the whole process again of calling back. I finally got through to someone who took care of it after apparently the first woman talked to her. I had reservations about going to a chain like this in the first place, and this proves why. Terrible customer service and completely ruined the fun outing for my husband's day and took hours of my morning away.

I've been going to Gooding Skin Systems for 20 years now and they offer the best services of this…read moretype in the area. Nancye knows skin like no one else. One thing I really like is they never try to sell you products you don't need. If you are looking for the very best advice in skin care, book an appointment here. You won't be diaappointed.

I recently treated myself to a facial with Suzanne at Gooding's and as always I was so pleased with…read morethe results and happy that I did. Suzanne is the very best at facials, the results are immediate and lasting and she is such a professional, so knowledgeable of what keeps skin healthy looking and beautiful. All facials are not alike and Suzanne's are the best! Very much worth the time and cost.

I went to Spa One for the first time to correct a bad lash job done at a nail shop. My lashes were…read moreall knotted together and covered in glue. I made an appointment with Vanessa and she was wonderful. She made me feel really comfortable, and it took her almost an hour to remove all the glue from my bad lash job, but she was able to safety remove my lashes with very little damage. I had her put on a quick set of flares and they lasted almost 2 weeks and they are beautiful! She is an awesome eyelash tech, I highly recommend this place, the staff is friendly and professional.

I was always a fan of Spa One due to the services given by Marika and I was extremely disappointed…read moreto call and hear that she was no longer there. I was relieved to hear that I was still able to receive her services at her new location, Artistry of Face, in Loudonville! This is a HUGE loss for Spa One!!!

I have been fortunate enough to have been treated with spa days at Complexions since I was a kid…read more I've watched the business grow and expand offering new services, and I now frequent both locations. I feel inclined to write this review after seeing some bad reviews, and I'd like to remind everyone how people are typically only encouraged to leave reviews when they are unhappy. Not to mention reviews are now used as weapons against businesses. My favorite service to get are massages, they have a great selection of unique massages and add ons I don't see anyone else offering. The amenities have always been clean and available- it's never over crowded. I appreciate the little things they offer, if you use their amazing shower they provide razors, deodorant, moisturizer, q tips and whatever else you may need for an after shower routine. Beyond massages I've done plenty of facials (love the hydra facials), laser hair removal and waxing. I hope to book a consult with the medspa soon! I've always admired Complexions from a business point of view, as I now also own a small business and Denise is a genius from this perspective! Her skincare line is admirable - and so refreshing! If you haven't given them a try I strongly recommend them. In an ever changing area they are such a staple for me, and I hope to keep enjoying visits for many years.

My husband and I were treated at Complexions Spa for four treatments over two different days. The…read moreenvironment was very serene and relaxing, and the treatment providers were very good and very professional. Unfortunately, the reservationist, front desk staff, and spa attendants made many mistakes, lacking a significant level of professionalism you would expect at a spa of this caliber. These problems included making a mistake on the second day with one of my reservations where I was sent a male instead of female massage therapist for a 1.5 hour massage. When I brought it to their attention, the massage therapist (not the front desk administrative person) offered a half hour massage with a woman instead of 1.5 hour to "fix" the mistake. I told them I wanted to speak with the front desk person and strongly objected to the supposed solution; they came up with an hour massage with a free add-on (hot stone massage). I had to work hard for this - they made things much more stressful than it should have been. They also told us wrong information about their tipping policies for certain massage therapists and made it really difficult to tip people, did not tell massage therapists to wear masks for both of us (which we had requested ahead of time and they had done the first day), had a cold spa attendant greet us who was suppose to make us feel welcome but lacked warmth and social graces, another spa attendant touched me repeatedly (which you do not do with out consent), etc. When the owner, Denise DuBois, called to talk about the numerous problems I had outlined in an email, she was highly defensive. I felt SO tense and uncomfortable with how she behaved towards me that even though she apologized for our experience at the spa and ultimately offered two free massages (for myself and my husband), I/we could never imagine going back there; we did not accept the offer. We do NOT ever want to go back there again. There was a significant lack of warmth and empathy for the level of problems and mistakes from staff and the stressful impact of this in real time and when discussed later - it was quite shocking. We have been to spas and all types of treatment providers in the U.S. and in Europe and have never been treated so unprofessionally by the administrative end of a business. It clearly comes from the top down and is very problematic. Added note: I have a friend who warned me against this place, because she had been there a half dozen times, and they made a mistake every single time with her reservation. When I told this to Denise Dubois, she wanted to know the name of my friend (talk about this request being inappropriate), and she found it hard to believe what I was saying (again, inappropriate). I was really taken aback; a professional does not do this. My friend recommended another spa in Saratoga Springs that she loves. I am going to try them.

My skin looks and feels so different. Kate did wonderful work! I felt so relaxed and comfortable…read more My face got the attention and care it deserved. The products smelled great and Kate is experienced and knowledgeable about skin and products. She gave me so many wonderful tips. Even after a week, my face is so bright and fresh. Thank you so much! I will be returning!

A forever client now! This was not only my first time…read moregetting a Brazilian but also trying sugaring. I've had bikini hard wax before at other places that were horrible experiences, which left me scared of trying something new but SO glad I tried with Kate! She is very knowledgeable, very warm, welcoming and meticulous with her work. I'm looking forward to my next visit with her!