Fantastic service! I highly recommend Beth. She is friendly and does a wonderful facial!! Very…read morerelaxing. Good pricing!

Excellent service performed by an excellent human! Not only is my face renewed and refreshed, but…read moreso is my spirit! I cannot recommend Beth highly enough!

It was tough enough to find a new "botox girl" after relocating from San Francisco to Brooklyn but…read morethe real challenge was finding one after COVID-19 landed me working remotely in a farm house upstate. I was convinced I may have to live with my forehead as-is and began an impressive collection of hats. Enter Kelly. I actually came across their IG and almost wrote it off as too good to be true: experienced, multiple accolades AND up-to-date communication with clients through social channels (with a sense of humor to boot.) I had my first appointment with Kelly about a week ago and can confirm she and her team are as good as they seem. *Detailed consultation with personalized recommendations and thorough explanation of treatment plan: check *Demonstrated knowledge of injectables and facial muscle composition/patterns: check *COVID-19 precautions: check check check, inclusive of temperature reading prior to entering and contact tracing. HUGE plus. *Bedside manner: this isn't a must-have for me, I'm more of a 'ends justify the means' when it comes to injectables and prioritize competency over conversation but Kelly's personality was too good not to mention, plus a huge perk to anybody new to the scene who could use a little comfort! Highly personable, funny, professional and visibly skilled at her craft. *Results: We all know this is what you've read this far for. 10/10. I had even asked about a particular injection site and it's contribution to my desired results and learned something new. I achieved some of my favorite results with less units than with my previous provider. TL;DR So yeah - this is the spot.

PLEASE DO NOT GO HERE. UNLAWFULLY OPERATED…read more The practice is run by a Physician Assistant (PA), but New York State law clearly states that PAs must work under the supervision of a licensed physician. When I asked to speak with their Medical Director, I was told they didn't have one. (Article 131-B of the New York Education Law governs the practice of physician assistants in the state.) The injector GiGi performed unauthorized treatments, including injecting Botox into my gummy lines--something I never requested or approved. When I returned to address the poor results, the PA had to step in to sternly direct the injector to only use half an injection to fix the Spock brow I had been left with. Despite these efforts, the results were far from satisfactory. My appearance resembled what can only be described as a "serial killer" smile. (See below pictures) They also convinced me to choose a "lip flip" instead of lip fillers, claiming it would help "quiet my facial muscles" before injections. It's unclear whether the resulting smile was caused by the lip flip or the unauthorized gummy line injections, but the outcome has been devastating. Even three months later, my smile is still not back to normal, despite being told that the effects would wear off quickly. The dismissive attitude that mistakes don't matter because "Botox wears off" is unacceptable. If a procedure's effects last for months, the least they can do is get it right the first time. Another alarming issue is their lack of transparency. While consent and waiver forms are uploaded to the online portal, they fail to include any documentation of the injection sites. This omission feels deliberate, and it makes me question what they might be trying to hide. On a personal level, this experience ruined what should have been a joyful time. I had just returned from a 10-month military deployment and was looking forward to reuniting with my loved ones. I wanted to look refreshed and less stressed, but instead, I ended up feeling self-conscious and unattractive. I even asked my boyfriend to delay proposing because I didn't want to look this way in engagement photos. It's heartbreaking that such a special moment had to be put on hold because of their carelessness. The staff assured me that what happened to me was rare and that the effects would subside quickly. However, after extensive research, I found only one similar case online, which confirms that my experience is far from normal.

I'm from NYC and I've been to a bunch of "fancy spas" in my life. I have to say the best facial…read moreI've ever had is from Skin Forensics with Katerina. I first went here when I was in college in Albany and now I still travel back upstate specifically for the purpose of seeing Katerina. Most spas focus on quick results and making someone look "glowing" when they walk out the door (instant gratification = happy customer and better tip) rather than long-term, lasting results. I recently had a $400+ oxygen facial from a spa in Vegas but the effects only lasted 4 days and then everything went back to normal. Please don't waste your money on fancy treatments at some of these other places that don't last long. With Katerina's facials, she applies a scientific approach and I've noticed a real and easily noticeable long-term improvement in the quality of my skin. My pores have decreased in size, I have reduced outbreaks. Plus, Katerina is able to give personalized advice regarding nutrition, what products to use, and how to use them. She understands that everyone's skin is different, so she does not apply a one-size-fits-all approach. In summary. at Skin Forensics, Katerina focuses on long term outcomes and I really think she's brilliant at what she does. So happy I found this skin care expert! HIGHLY HIGHLY recommend meeting with her. It has been a game changer for me.

I had a really disappointing experience at Skin Forensics…read more I came in during early pregnancy after having already experienced back to back miscarriages, and my skin was in terrible shape. I explained that I believed I was dealing with hormonal acne, but the owner repeatedly assured me I was wrong. Instead, she diagnosed me with dermatitis and insisted that I was likely having an allergic reaction to my laundry detergent. She recommended an oil-based cleanser that she had formulated herself, which I personally believe made my skin significantly worse, and I also spent money replacing all of my laundry detergent based on her advice. Throughout the appointment, I felt unheard and dismissed. After my skin continued to worsen, I later saw a dermatologist, who confirmed my suspicion that I was, in fact, experiencing hormonal acne. What concerned me most, however, was that despite knowing I was pregnant, she encouraged me to take cod liver oil supplements, saying the high vitamin A content would be beneficial. I later learned that excessive preformed vitamin A during pregnancy can increase the risk of birth defects, and I was incredibly relieved that I chose not to follow that recommendation. I understand that everyone's experience may be different, but based on mine, I would encourage anyone--especially if you're pregnant--to be cautious and to discuss any skincare or supplement recommendations with your OB or healthcare provider before taking them.

I had a wonderful experience with Lauran! She is a very talented hair stylist, who left my hair…read morelooking healthy and beautiful. I have long hair and am always worried about a new stylist cutting too much off - Lauran did a wonderful job of leaving my length while adding in face framing layers. She also provided very helpful suggestions! Additionally, the studio was very warm and welcoming. Prices were fantastic - $32 for a top notch haircut! I will definitely be back.

My first experience at Kristin's was thanks to a groupon purchased by my wonderful fiance (then,…read moreboyfriend) for a massage, facial, and manicure. The time came where the groupon had nearly expired -- given that I am a terrible procrastinator -- and Kristin worked VERY hard with me to find a time where I could come in. All of the services that I received were exceptional, and although I haven't had my hair done by Kristin yet, she is a kind and welcoming individual who always seems glad to see me. Since that first time, I have been in every couple of months for one person in particular: Amy, the aesthetician of my dreams. Amy is my guru, my hero, my Yoda. When I first came in, I had (with all of the best of intentions) completely destroyed my skin. I had been using various products I knew very little about in an attempt to treat my acne which had actually happened as a result of the astringent products I was using making my face extremely sensitive! To hide this from others I was piling foundation and concealer onto my face, which prevented any kind of healing. Amy knew instantly what was wrong and had all sorts of recommendations to make. Every day my skin looks better, and each time I go to Kristin's her smile shows me how drastic the change has been. In fact, with the exception of a tinted SPF I have been using, I have almost completely ceased to use make-up. I don't need it! My skin is incredible! Although everyone at Kristin's will make your day and make you feel fabulous, I cannot recommend Amy's services highly enough. My sister (also an aesthetician) had been telling me for months to find a professional and get real advice about my skin, and her advice led me to this person who made a HUGE difference in my self-image and confidence. Go to Kristin's! As soon and as often as possible!!! You will not regret this decision!

Booked an appointment for my fiance with Karen and it was such a waste of 125$. She started late,…read moreended early and was literally huffing and puffing during the session (not very relaxing for anyone) she also didn't use any pressure and it was obvious she must have had a long day because she was rushing and hardly applying any pressure which I had paid extra for. The gm Tim had called us after I placed a review and claimed he would get us another session but nothing ever came of that... just steer clear of this place and go to a private massage therapist instead. This chain just wants your money and doesn't give a damn if you leave feeling relaxed or refreshed. Would do zero stars if we could.

The worst customer service I've ever experienced. I booked two appointments for the same time: one…read morefor me and one for my husband for a special day for him. The morning of, Massage Envy called to cancel my husband's appointment. He was the whole reason we were even doing this. When I tried to call to cancel my appointment, I spent an hour getting transferred around and having no one pick up (someone must have been there to have called and cancelled my husband's appointment). When I finally did speak to someone, she said I was going to have to pay the cancellation fee even though they were the ones who cancelled one of the appointments. I understand having a cancellation fee policy, but this woman was rude and completely unhelpful. After she hung up on me, I started the whole process again of calling back. I finally got through to someone who took care of it after apparently the first woman talked to her. I had reservations about going to a chain like this in the first place, and this proves why. Terrible customer service and completely ruined the fun outing for my husband's day and took hours of my morning away.

I've been going to Gooding Skin Systems for 20 years now and they offer the best services of this…read moretype in the area. Nancye knows skin like no one else. One thing I really like is they never try to sell you products you don't need. If you are looking for the very best advice in skin care, book an appointment here. You won't be diaappointed.

I recently treated myself to a facial with Suzanne at Gooding's and as always I was so pleased with…read morethe results and happy that I did. Suzanne is the very best at facials, the results are immediate and lasting and she is such a professional, so knowledgeable of what keeps skin healthy looking and beautiful. All facials are not alike and Suzanne's are the best! Very much worth the time and cost.

I went to Spa One for the first time to correct a bad lash job done at a nail shop. My lashes were…read moreall knotted together and covered in glue. I made an appointment with Vanessa and she was wonderful. She made me feel really comfortable, and it took her almost an hour to remove all the glue from my bad lash job, but she was able to safety remove my lashes with very little damage. I had her put on a quick set of flares and they lasted almost 2 weeks and they are beautiful! She is an awesome eyelash tech, I highly recommend this place, the staff is friendly and professional.

I was always a fan of Spa One due to the services given by Marika and I was extremely disappointed…read moreto call and hear that she was no longer there. I was relieved to hear that I was still able to receive her services at her new location, Artistry of Face, in Loudonville! This is a HUGE loss for Spa One!!!

I did not like my color. The manager scheduled me immediately and it was redone. I am very pleased…read morewith the way it turned out and I've scheduled again for 5 weeks. I am very happy with the way they handled everything. I can't wait to go back. I love their massages and mani-pedis too!!

It's a salon. It's wildly overpriced for as dated as it is. You can't help but smell the mold on…read morethe fountain as you walk in. That's your warning right there.