Hannah was very friendly, informative and knowledgeable and really took the time to explain the…read morewhole process to me. They were very patient and flexible with my hectic schedule and not pushy at all. I highly recommend Milan for your laser hair removal needs!

I spent 6k on services from Milan. I've been to three sessions. First one, fine. Second one, nurse…read moretells me that the laser cannot remove baby hairs along my jaw, but she will do it anyway. The manager who sold me the package said that these would be removed when she sold me the package. Who is right? I certainly don't know, but probably the person who had no financial incentive to lie to me. Third one, nurse is lovely. She asks me if I get the laser between my eyebrows. I say yes. Now, I'm from the 90s. I have spent years attempting to regrow my over plucked brows. When the nurse leaves after the third appointment, I look in the mirror and the middle of my right eyebrow is gone. The nurse told me to leave a review, so here it is. I don't even know what to say at this point.

Jaclyn at Smooth Reflections is the absolute best! Her salon is spotless and she's very…read moreprofessional. I cannot believe the difference after only three laser treatments. I am already planning which area I will do next! The process is simple, quick and effective. If you ever had concerns or questions about what laser hair removal is like, she will explain all the details. Honestly, I can not believe I waited so long to do this procedure. It's life-changing. I trust Jaclyn's knowledge and experience and I wouldn't go to anyone else!

Awesome experience with Jaclyn at Smooth Reflections. The atmosphere is wonderful and her…read moreequipment is top of the line. Jaclyn is very professional yet also very kind. She makes you feel very comfortable and her prices fit every budget. Very Highly recommended.

What a farce! I drove an hour to get to my appointment only to be told I had no appointment/there…read morewas a scheduling issue. I had the confirmation email on my phone but the young woman behind the desk seemed ill equipped to deal with the problem. I got no apology only an offer of hanging around for a hour or so and they may be able to fit me in. I never got to find out how the injector was as I had no intention of waiting an hour. Terrible customer service. I have NEVER showed up for an appointment ANYWHERE and had this happen.

The Albany office was wonderful! I will admit the first call I received was a bit pushy and about…read morethe sale. I would recommend speaking directly with the Wolf Road location. Dana is the manager there. My experience with the Albany location was very pleasant. I will certainly go back if I ever considered having anything else done.

I bought a package to see Maddie work her magic and she sure did! She is skilled, professional and…read moreso sweet. I see my great results after each treatment. I love that I get great results without invasive treatments or surgery. The setting is so relaxing that I want to stay all day. I am looking forward to other wonderful packages in the future.

Amazing experience with laser hair removal and facials. Both Maddie and Erica go above and beyond.read more

I've had good experiences with the provider I see here. She has been very kind and thorough. I go…read morefor full body scans to check moles etc. I did have to get 2 moles removed at the Washington Ave site and wasn't fully happy with that process. Wasn't given a lot of info about the process or the recovery. So mixed reviews. General office visits are good but wasn't happy about the surgery side. So guess the average is a 3.

First I have ever been denied one of my routine prescriptions. They use a third party company to…read morehandle prescriptions with the pharmacy. I got bounced back and force between skin specialists, my pharmacy and this dumb third party company. Received a text from skin specialists like, "I already told you blah, blah, blah", and "if you use a coupon it's only $38". Only $38? For freakin skin cream? Idk know if Dr. Mulvaney just did a crappy appeal of my insurance stopped covering b the drug. From the way skin specialists handled the whole thing, I suspect it was Dr. Mulvaney nott to doing his job. I am switching dermatologists. As much as healthcare is broken, Skin Specialists could do much better. Doctors take an oath but Mulvaney does not give a damn.

For context, I rate products and businesses on a simple scale: 5 stars means I love it, 4 stars…read moremeans I like it, 3 stars is okay, 2 stars means I didn't like it, and 1 star means I hated it or think it's unsafe. I know several friends and acquaintances who have had skin cancer, and I know someone who passed away from it, so I try to stay vigilant about my skin. That is a big change from my younger years when I spent hours in the sun without protection and never thought twice about it. After noticing a few areas of concern, I scheduled an appointment in early October. The first available visit was early February, but I kept it because I wanted peace of mind and to stay proactive. The Latham location was easy to get to and there was plenty of parking. The office was clean, spacious, and welcoming. I was greeted right away, completed new patient paperwork, and was taken back within a few minutes. After discussing my concerns with the technician, Dr. Menon came in shortly after. She was warm, upbeat, and thorough. She carefully examined the areas I mentioned and determined they were not cancerous, which was a huge relief. After waiting months for the appointment, getting clear answers and reassurance meant a lot. Checkout was smooth and there were no insurance issues. The visit felt organized, professional, and patient focused from start to finish. I highly recommend this practice for anyone who wants to be proactive about caring for their skin. This is a place I would gladly return to and definitely will. 5 stars.

Had an appointment with Dr. Tracey for excessive psoriasis. She gave me a brief examination and…read moretold me I had to get a blood test before they could begin treatment. I was told that once they had received the blood test results they would call me to set up an appointment. I got the test at Lab Corp. They said they would send their report to Magnolia. Over a week passed so I called to find out where we stood. Then the fun began. You can't talk to a person, you leave a message and they'll call you back. But no one calls. I wait a week and try another call. This time I was told I was #2 in line and I would have 3 minute wait. Their robot then changed that wait time to 2 min. then 1 min. then 6 and 7 min, respectfully, Dr.Tracy may well be a fine doctor, but how do you get in touch with her.

I had electrolysis done here and the service was great; the owner was very nice and made the…read moreexperience comfortable. This business is one of the most convenient to get to for people who live in Albany, as a lot of the other businesses are out by Wolf Rd. or in Latham. The business is run out of the owner's home, so a lot of those extra factors that result in higher costs at larger businesses are avoided, resulting in a very reasonable price. It's $20 for each 15 minutes (not sure if the price changes as you increase the amount of time per session). Other places in the area can be up to $45 per 15 minute treatment. My upper lip and chin were done in 15 minutes, and between my eyebrows was another 15 minutes because I have a lot of hair there. The process was very quick. Highly recommended! I will definitely be going back.

This place is a scam they tried charging me $400 for a massage. Then this old lady comes out and…read moresays she is going to give me my "Massage" LOL she tugged she pulled then she rubbed and tugged and nothing this old hag couldn't massage a goat. Then to top it off she asked me for a "Happy ending" I said the ending was happy enough LOL don't waste your time. It's weird going into a home and even weirder when the son is there peeping in while your changing. Don't waste your time its like an episode of American Gypsy this lady does Massages, Electrolysis, Zumba, and will probably marry you if the price is right. STAY AWAY!!!!!

I highly recommend that you do not pay in advance for any services from Premier Laser Spa. They…read moreare currently undergoing bankruptcy proceedings in New York State (you can look it up) and are not honoring their existing contracts or agreed upon refunds for "guaranteed" services that were not effective. I have no comment on their staff or technicians, but I strongly urge you to consider another laser hair removal service given the circumstances. At the very least pay as you go to avoid getting ripped off. And don't pay extra for "guarantees", they will not be honored.

I agree with many others who posted previously. I had purchased a number of treatments, and Premier…read moreis not honoring the guarantee that they made to me. After a ton of money and time invested, this was unprofessional and upsetting. Not to mention, they couldn't seem to get the settings consistent and the treatment was not effective. I wouldn't go back ever again.

WARNING!! INFECTION DURING SURGERY WITH DR. EDWIN WILLIAMS. My daughter 22 yrs of age went in…read morefor her second septum correction.... the first failed with Dr, Williams..... dirty tools or dirty hands....... ended up in the emergency room.....Heavy IV antibiotics......treated by infectious disease.... infection inches from brain....huge medical bills and no follow up...... health department notified.......REAL DISGRACE !!!

I have worked for Dr Williams for over a year now and cannot express enough gratitude and thanks…read morefor such a great leader and moreover a great, honest and skilled facial plastic surgeon in our area. As an employee of the Williams Center, I am able to witness all of the lives that Dr Williams touches and the absolutely fabulous, natural looking results he achieves! The staff that I am privileged to work alongside is simply the best - they are so patient centered and care very deeply about our patients. Something that truly stands out about Dr Williams and about the Williams Center in general is that they specialize. Before I worked in the plastic surgery industry, I did not understand how special this truly was and what an impact it makes. Each one of the Williams Center plastic surgeons specializes in their specific area of surgery. For example, Dr Williams EXCLUSIVELY operates on the face, therefore making him a true master in the field of facial plastic surgery. Many plastic surgeons are general plastics - meaning they operate on the face, body, breasts etc. Dr Williams and his team of expert surgeons all specialize in specific areas and are artists in their arena. I highly recommend Dr Williams to anyone in search of a trustworthy and very skilled/experienced facial plastic surgeon!!

I'm a travel nurse, and I've been to several estheticians across the country. I can confidently say…read moreshe is the best I have been to. She has treated my skin with mask-related acne. Hormonal acne, during my pregnancy and now postpartum. When I started seeing her, my goal was to control and improve my acne. I have exceeded that goal and am now confidently rocking my skin makeup-free. Her knowledge of skin and how to care for it is extensive. She analyzes your skin and gives an in-depth recommendation on a home routine. She is judgment-free when I'm not consistent with my routine and helps me get back on track. She is worth every penny. With consistency, you will see improvement and enjoy every visit, as she is not only an amazing esthetician but also an even better human being.

I did the "whatever it takes" facial and before we even got started, I knew I would love Katerina…read moreforever. Before I even arrived, she texted me the morning of with the office address how to get there and wish me safe travels. Once I was there, the space was incredibly clean light and airy, and she proved to be super knowledgeable, attentive, and caring. The appointment never felt rushed even though there was someone scheduled for right after me. She analyzed all my products that I brought & told me why certain ingredients should not be used. She then put the good ones in one pile the 'not so good' ones in another- I threw the 'not so good' ones out immediately and had no qualms about doing so by the end of our appointment together. Katerina got a sense of what my routines were (or weren't) and gave me some helpful suggestions that have since become staples in my routine and my skin is significantly better. I would certainly go back the next time I'm passing through the Albany, New York area.