What a farce! I drove an hour to get to my appointment only to be told I had no appointment/there…read morewas a scheduling issue. I had the confirmation email on my phone but the young woman behind the desk seemed ill equipped to deal with the problem. I got no apology only an offer of hanging around for a hour or so and they may be able to fit me in. I never got to find out how the injector was as I had no intention of waiting an hour. Terrible customer service. I have NEVER showed up for an appointment ANYWHERE and had this happen.

The Albany office was wonderful! I will admit the first call I received was a bit pushy and about…read morethe sale. I would recommend speaking directly with the Wolf Road location. Dana is the manager there. My experience with the Albany location was very pleasant. I will certainly go back if I ever considered having anything else done.

Hannah was very friendly, informative and knowledgeable and really took the time to explain the…read morewhole process to me. They were very patient and flexible with my hectic schedule and not pushy at all. I highly recommend Milan for your laser hair removal needs!

I spent 6k on services from Milan. I've been to three sessions. First one, fine. Second one, nurse…read moretells me that the laser cannot remove baby hairs along my jaw, but she will do it anyway. The manager who sold me the package said that these would be removed when she sold me the package. Who is right? I certainly don't know, but probably the person who had no financial incentive to lie to me. Third one, nurse is lovely. She asks me if I get the laser between my eyebrows. I say yes. Now, I'm from the 90s. I have spent years attempting to regrow my over plucked brows. When the nurse leaves after the third appointment, I look in the mirror and the middle of my right eyebrow is gone. The nurse told me to leave a review, so here it is. I don't even know what to say at this point.

For context, I rate products and businesses on a simple scale: 5 stars means I love it, 4 stars…read moremeans I like it, 3 stars is okay, 2 stars means I didn't like it, and 1 star means I hated it or think it's unsafe. I know several friends and acquaintances who have had skin cancer, and I know someone who passed away from it, so I try to stay vigilant about my skin. That is a big change from my younger years when I spent hours in the sun without protection and never thought twice about it. After noticing a few areas of concern, I scheduled an appointment in early October. The first available visit was early February, but I kept it because I wanted peace of mind and to stay proactive. The Latham location was easy to get to and there was plenty of parking. The office was clean, spacious, and welcoming. I was greeted right away, completed new patient paperwork, and was taken back within a few minutes. After discussing my concerns with the technician, Dr. Menon came in shortly after. She was warm, upbeat, and thorough. She carefully examined the areas I mentioned and determined they were not cancerous, which was a huge relief. After waiting months for the appointment, getting clear answers and reassurance meant a lot. Checkout was smooth and there were no insurance issues. The visit felt organized, professional, and patient focused from start to finish. I highly recommend this practice for anyone who wants to be proactive about caring for their skin. This is a place I would gladly return to and definitely will. 5 stars.

Had an appointment with Dr. Tracey for excessive psoriasis. She gave me a brief examination and…read moretold me I had to get a blood test before they could begin treatment. I was told that once they had received the blood test results they would call me to set up an appointment. I got the test at Lab Corp. They said they would send their report to Magnolia. Over a week passed so I called to find out where we stood. Then the fun began. You can't talk to a person, you leave a message and they'll call you back. But no one calls. I wait a week and try another call. This time I was told I was #2 in line and I would have 3 minute wait. Their robot then changed that wait time to 2 min. then 1 min. then 6 and 7 min, respectfully, Dr.Tracy may well be a fine doctor, but how do you get in touch with her.

Excellent service. Clean and creative. Always able to accommodate. Thank you to the entire staff…read moreand especially to the owners. Excellent. I've been going here for over 5 years. I would not go anywhere else.

Found this spot through Yelp's appointment request feature and was able to get in the same day. The…read moresignage clearly noted it was by appointment only. There were two staff on site--one working with another client and the manicurist who did my nails. The space was clean and calm, and the staff were courteous and professional. I had both a manicure and pedicure done with regular polish. Everything turned out well, and the pricing was clear and reasonable. I'll definitely return.

I've had good experiences with the provider I see here. She has been very kind and thorough. I go…read morefor full body scans to check moles etc. I did have to get 2 moles removed at the Washington Ave site and wasn't fully happy with that process. Wasn't given a lot of info about the process or the recovery. So mixed reviews. General office visits are good but wasn't happy about the surgery side. So guess the average is a 3.

First I have ever been denied one of my routine prescriptions. They use a third party company to…read morehandle prescriptions with the pharmacy. I got bounced back and force between skin specialists, my pharmacy and this dumb third party company. Received a text from skin specialists like, "I already told you blah, blah, blah", and "if you use a coupon it's only $38". Only $38? For freakin skin cream? Idk know if Dr. Mulvaney just did a crappy appeal of my insurance stopped covering b the drug. From the way skin specialists handled the whole thing, I suspect it was Dr. Mulvaney nott to doing his job. I am switching dermatologists. As much as healthcare is broken, Skin Specialists could do much better. Doctors take an oath but Mulvaney does not give a damn.

I went to Spa One for the first time to correct a bad lash job done at a nail shop. My lashes were…read moreall knotted together and covered in glue. I made an appointment with Vanessa and she was wonderful. She made me feel really comfortable, and it took her almost an hour to remove all the glue from my bad lash job, but she was able to safety remove my lashes with very little damage. I had her put on a quick set of flares and they lasted almost 2 weeks and they are beautiful! She is an awesome eyelash tech, I highly recommend this place, the staff is friendly and professional.

I was always a fan of Spa One due to the services given by Marika and I was extremely disappointed…read moreto call and hear that she was no longer there. I was relieved to hear that I was still able to receive her services at her new location, Artistry of Face, in Loudonville! This is a HUGE loss for Spa One!!!

I highly recommend that you do not pay in advance for any services from Premier Laser Spa. They…read moreare currently undergoing bankruptcy proceedings in New York State (you can look it up) and are not honoring their existing contracts or agreed upon refunds for "guaranteed" services that were not effective. I have no comment on their staff or technicians, but I strongly urge you to consider another laser hair removal service given the circumstances. At the very least pay as you go to avoid getting ripped off. And don't pay extra for "guarantees", they will not be honored.

I agree with many others who posted previously. I had purchased a number of treatments, and Premier…read moreis not honoring the guarantee that they made to me. After a ton of money and time invested, this was unprofessional and upsetting. Not to mention, they couldn't seem to get the settings consistent and the treatment was not effective. I wouldn't go back ever again.

I have been fortunate enough to have been treated with spa days at Complexions since I was a kid…read more I've watched the business grow and expand offering new services, and I now frequent both locations. I feel inclined to write this review after seeing some bad reviews, and I'd like to remind everyone how people are typically only encouraged to leave reviews when they are unhappy. Not to mention reviews are now used as weapons against businesses. My favorite service to get are massages, they have a great selection of unique massages and add ons I don't see anyone else offering. The amenities have always been clean and available- it's never over crowded. I appreciate the little things they offer, if you use their amazing shower they provide razors, deodorant, moisturizer, q tips and whatever else you may need for an after shower routine. Beyond massages I've done plenty of facials (love the hydra facials), laser hair removal and waxing. I hope to book a consult with the medspa soon! I've always admired Complexions from a business point of view, as I now also own a small business and Denise is a genius from this perspective! Her skincare line is admirable - and so refreshing! If you haven't given them a try I strongly recommend them. In an ever changing area they are such a staple for me, and I hope to keep enjoying visits for many years.

My husband and I were treated at Complexions Spa for four treatments over two different days. The…read moreenvironment was very serene and relaxing, and the treatment providers were very good and very professional. Unfortunately, the reservationist, front desk staff, and spa attendants made many mistakes, lacking a significant level of professionalism you would expect at a spa of this caliber. These problems included making a mistake on the second day with one of my reservations where I was sent a male instead of female massage therapist for a 1.5 hour massage. When I brought it to their attention, the massage therapist (not the front desk administrative person) offered a half hour massage with a woman instead of 1.5 hour to "fix" the mistake. I told them I wanted to speak with the front desk person and strongly objected to the supposed solution; they came up with an hour massage with a free add-on (hot stone massage). I had to work hard for this - they made things much more stressful than it should have been. They also told us wrong information about their tipping policies for certain massage therapists and made it really difficult to tip people, did not tell massage therapists to wear masks for both of us (which we had requested ahead of time and they had done the first day), had a cold spa attendant greet us who was suppose to make us feel welcome but lacked warmth and social graces, another spa attendant touched me repeatedly (which you do not do with out consent), etc. When the owner, Denise DuBois, called to talk about the numerous problems I had outlined in an email, she was highly defensive. I felt SO tense and uncomfortable with how she behaved towards me that even though she apologized for our experience at the spa and ultimately offered two free massages (for myself and my husband), I/we could never imagine going back there; we did not accept the offer. We do NOT ever want to go back there again. There was a significant lack of warmth and empathy for the level of problems and mistakes from staff and the stressful impact of this in real time and when discussed later - it was quite shocking. We have been to spas and all types of treatment providers in the U.S. and in Europe and have never been treated so unprofessionally by the administrative end of a business. It clearly comes from the top down and is very problematic. Added note: I have a friend who warned me against this place, because she had been there a half dozen times, and they made a mistake every single time with her reservation. When I told this to Denise Dubois, she wanted to know the name of my friend (talk about this request being inappropriate), and she found it hard to believe what I was saying (again, inappropriate). I was really taken aback; a professional does not do this. My friend recommended another spa in Saratoga Springs that she loves. I am going to try them.

I had electrolysis done here and the service was great; the owner was very nice and made the…read moreexperience comfortable. This business is one of the most convenient to get to for people who live in Albany, as a lot of the other businesses are out by Wolf Rd. or in Latham. The business is run out of the owner's home, so a lot of those extra factors that result in higher costs at larger businesses are avoided, resulting in a very reasonable price. It's $20 for each 15 minutes (not sure if the price changes as you increase the amount of time per session). Other places in the area can be up to $45 per 15 minute treatment. My upper lip and chin were done in 15 minutes, and between my eyebrows was another 15 minutes because I have a lot of hair there. The process was very quick. Highly recommended! I will definitely be going back.

This place is a scam they tried charging me $400 for a massage. Then this old lady comes out and…read moresays she is going to give me my "Massage" LOL she tugged she pulled then she rubbed and tugged and nothing this old hag couldn't massage a goat. Then to top it off she asked me for a "Happy ending" I said the ending was happy enough LOL don't waste your time. It's weird going into a home and even weirder when the son is there peeping in while your changing. Don't waste your time its like an episode of American Gypsy this lady does Massages, Electrolysis, Zumba, and will probably marry you if the price is right. STAY AWAY!!!!!

I was recommended to Dr. Tauber for routine mole removal. He had great 'bedside manner' during my…read moreprocedure, and the follow up instructions were simple and easy to follow. I know that if I have any questions or concerns, I can call and get the answers I need.

WARNING !! WARNING !!!.. My wife had reconstructive breast surgery with DR. TAUBER and was INFECTED…read moreWITH AN OPERATING BORN SUPER BUG ( antibiotic resistant )..... it was a real disgrace - one of her breast got very red, sore and very warm to the touch..... we drove back from Vermont and DR. TAUBER was handling her breast with unwashed hands - straight off the door knob after entering the room s to her breast - FILTHY !! .... my wife ended up in the emergency at the University of Vermont Medical Center. .. well documented with infectious disease getting involved as well as N.Y.S department of health. STAY AWAY.... STAY AWAY... if we only knew