What a farce! I drove an hour to get to my appointment only to be told I had no appointment/there…read morewas a scheduling issue. I had the confirmation email on my phone but the young woman behind the desk seemed ill equipped to deal with the problem. I got no apology only an offer of hanging around for a hour or so and they may be able to fit me in. I never got to find out how the injector was as I had no intention of waiting an hour. Terrible customer service. I have NEVER showed up for an appointment ANYWHERE and had this happen.

The Albany office was wonderful! I will admit the first call I received was a bit pushy and about…read morethe sale. I would recommend speaking directly with the Wolf Road location. Dana is the manager there. My experience with the Albany location was very pleasant. I will certainly go back if I ever considered having anything else done.

I spent 6k on services from Milan. I've been to three sessions. First one, fine. Second one, nurse…read moretells me that the laser cannot remove baby hairs along my jaw, but she will do it anyway. The manager who sold me the package said that these would be removed when she sold me the package. Who is right? I certainly don't know, but probably the person who had no financial incentive to lie to me. Third one, nurse is lovely. She asks me if I get the laser between my eyebrows. I say yes. Now, I'm from the 90s. I have spent years attempting to regrow my over plucked brows. When the nurse leaves after the third appointment, I look in the mirror and the middle of my right eyebrow is gone. The nurse told me to leave a review, so here it is. I don't even know what to say at this point.

Staff is super friendly! Rooms are spotless , actually the whole business is spotless. Lol. Never…read morefeel rushed. Explained everything before, during and after care. Also this laser is fantastic with the cool air consistently blowing when laser in use. Basically no pain and if you due feel anything just have them dial up the cool air. Fixes everything

For context, I rate products and businesses on a simple scale: 5 stars means I love it, 4 stars…read moremeans I like it, 3 stars is okay, 2 stars means I didn't like it, and 1 star means I hated it or think it's unsafe. I know several friends and acquaintances who have had skin cancer, and I know someone who passed away from it, so I try to stay vigilant about my skin. That is a big change from my younger years when I spent hours in the sun without protection and never thought twice about it. After noticing a few areas of concern, I scheduled an appointment in early October. The first available visit was early February, but I kept it because I wanted peace of mind and to stay proactive. The Latham location was easy to get to and there was plenty of parking. The office was clean, spacious, and welcoming. I was greeted right away, completed new patient paperwork, and was taken back within a few minutes. After discussing my concerns with the technician, Dr. Menon came in shortly after. She was warm, upbeat, and thorough. She carefully examined the areas I mentioned and determined they were not cancerous, which was a huge relief. After waiting months for the appointment, getting clear answers and reassurance meant a lot. Checkout was smooth and there were no insurance issues. The visit felt organized, professional, and patient focused from start to finish. I highly recommend this practice for anyone who wants to be proactive about caring for their skin. This is a place I would gladly return to and definitely will. 5 stars.

Dr Tracy gives a thorough exam and explains conditions and procedures. She is also friendly and…read morewelcoming. Did not feel rushed. Very happy and will be back to see her for my yearly body scan.

Found this spot through Yelp's appointment request feature and was able to get in the same day. The…read moresignage clearly noted it was by appointment only. There were two staff on site--one working with another client and the manicurist who did my nails. The space was clean and calm, and the staff were courteous and professional. I had both a manicure and pedicure done with regular polish. Everything turned out well, and the pricing was clear and reasonable. I'll definitely return.

Love this shop! Service and quality are amazing! I will not get my nails done anywhere else in…read moreAlbany area!

I've had good experiences with the provider I see here. She has been very kind and thorough. I go…read morefor full body scans to check moles etc. I did have to get 2 moles removed at the Washington Ave site and wasn't fully happy with that process. Wasn't given a lot of info about the process or the recovery. So mixed reviews. General office visits are good but wasn't happy about the surgery side. So guess the average is a 3.

First I have ever been denied one of my routine prescriptions. They use a third party company to…read morehandle prescriptions with the pharmacy. I got bounced back and force between skin specialists, my pharmacy and this dumb third party company. Received a text from skin specialists like, "I already told you blah, blah, blah", and "if you use a coupon it's only $38". Only $38? For freakin skin cream? Idk know if Dr. Mulvaney just did a crappy appeal of my insurance stopped covering b the drug. From the way skin specialists handled the whole thing, I suspect it was Dr. Mulvaney nott to doing his job. I am switching dermatologists. As much as healthcare is broken, Skin Specialists could do much better. Doctors take an oath but Mulvaney does not give a damn.

I went to Spa One for the first time to correct a bad lash job done at a nail shop. My lashes were…read moreall knotted together and covered in glue. I made an appointment with Vanessa and she was wonderful. She made me feel really comfortable, and it took her almost an hour to remove all the glue from my bad lash job, but she was able to safety remove my lashes with very little damage. I had her put on a quick set of flares and they lasted almost 2 weeks and they are beautiful! She is an awesome eyelash tech, I highly recommend this place, the staff is friendly and professional.

I was always a fan of Spa One due to the services given by Marika and I was extremely disappointed…read moreto call and hear that she was no longer there. I was relieved to hear that I was still able to receive her services at her new location, Artistry of Face, in Loudonville! This is a HUGE loss for Spa One!!!

I highly recommend that you do not pay in advance for any services from Premier Laser Spa. They…read moreare currently undergoing bankruptcy proceedings in New York State (you can look it up) and are not honoring their existing contracts or agreed upon refunds for "guaranteed" services that were not effective. I have no comment on their staff or technicians, but I strongly urge you to consider another laser hair removal service given the circumstances. At the very least pay as you go to avoid getting ripped off. And don't pay extra for "guarantees", they will not be honored.

I agree with many others who posted previously. I had purchased a number of treatments, and Premier…read moreis not honoring the guarantee that they made to me. After a ton of money and time invested, this was unprofessional and upsetting. Not to mention, they couldn't seem to get the settings consistent and the treatment was not effective. I wouldn't go back ever again.

I did not like my color. The manager scheduled me immediately and it was redone. I am very pleased…read morewith the way it turned out and I've scheduled again for 5 weeks. I am very happy with the way they handled everything. I can't wait to go back. I love their massages and mani-pedis too!!

I had a bridal party here and it was a lovely calming experience except we were greeted at the door…read morefrom a two ladies one with black hair in a bun with a choker and another older lady blonde with black glasses Christi and Lynn, I believe. Who happened to have a very sour attitude we waited in the lobby for a while before our pedicures and failed to tell us we had access to the relaxation room and also failed to tell us where it was and what to do. When we asked about she gave us a ruder response and rolled her eyes I was extremely disappointed and offended by her attitude towards my sister getting married and the rest of my family. Otherwise the other staff helped us settle in and told us what to do and was very nice. Especially Gianna was a darling she was the sweetest girl and help us get comfortable and was the highlight of our day

I had electrolysis done here and the service was great; the owner was very nice and made the…read moreexperience comfortable. This business is one of the most convenient to get to for people who live in Albany, as a lot of the other businesses are out by Wolf Rd. or in Latham. The business is run out of the owner's home, so a lot of those extra factors that result in higher costs at larger businesses are avoided, resulting in a very reasonable price. It's $20 for each 15 minutes (not sure if the price changes as you increase the amount of time per session). Other places in the area can be up to $45 per 15 minute treatment. My upper lip and chin were done in 15 minutes, and between my eyebrows was another 15 minutes because I have a lot of hair there. The process was very quick. Highly recommended! I will definitely be going back.

This place is a scam they tried charging me $400 for a massage. Then this old lady comes out and…read moresays she is going to give me my "Massage" LOL she tugged she pulled then she rubbed and tugged and nothing this old hag couldn't massage a goat. Then to top it off she asked me for a "Happy ending" I said the ending was happy enough LOL don't waste your time. It's weird going into a home and even weirder when the son is there peeping in while your changing. Don't waste your time its like an episode of American Gypsy this lady does Massages, Electrolysis, Zumba, and will probably marry you if the price is right. STAY AWAY!!!!!

Made the 45min drive to Albany after reading positive reviews on yelp. Pleasant setting, looked…read moreclean & professional. Arrived on time 11:30am for haircut, mani, pedi. Jan got me started on pedi & mani with diligent young lady- was great! By 1:12pm Jan was finally ready to cut my hair after shampooing, $15 eyebrow wax that she talked me into, & finally voila, a $55 10-min haircut with no layers nor shape. I asked for side bangs 3 times & each time was met with resistance. "I don't want to cut too short" I gave up after the third ask. Conversation was also intrusive - where do you live? What's your job? What's your ethnicity? This is supposed to be a relaxing experience, not an interrogation. Total bill $145. Will not be going back for sure.

Look at those curls, he loves his perm. Huge thanks to Jan at Salon 109. He only trust Jan with his…read moreprecious hair