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Rcar

3.1 (92 reviews)
Closed 7:30 am - 4:30 pm

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Services - Rcar

Auto maintenance

Oil changes

Auto repairs

1 More Service

Routine automotive maintenance

Rcar Photos

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Recommended Reviews - Rcar

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Reviews With Photos

As you guys can see the circled area theirs something missing and he left the hose tied with a zip tie

Here again leaving another review for Juan , I reported him to the BBB. He called me about 2 weeks after filing the complaint he offered to refund me some of my money back for the horrible service , he is just a guy that gives you the run around and lies so much he'll be running out of excuses some day , he told me he had my money but wasn't in the shop the the next day that he's not in the shop he'll be going to the bank and dropping it off to me and same excuses for the past 2 weeks and still no money refunded to me ... please please don't go to his shop you'll be regretting it !!! Let me just post a picture on what his mechanic did to my car , leaving a hose with a zip tie

Kevin P.

BEWARE of the FRAUD and DECIET that pours out of the mouth of Juan Nava Morales and the shop owner(s)! There are multiple documented accounts of this type FRAUD, lies, unanswered requests, excuses, etc. *** DO NOT BRING your Vehicle here for ANY services!! ** You'll be sorry. !! This shop appears to serve as a front to bilking it's customers out of monies and being untruthful, and FRAUDULANT, with no intent to do the work/repairs, and throwing customers into a tizzy when attempts are made to get a refund! Here's my Horrible experience - Took my 1971 - Ford F100 Custom TRUCK to RCAR Redlands Complete Auto Repair shop located at 1647 W. Redlands Blvd, Ste. L, Redlands CA, phone 909-307-9599, ....handed the truck over to Juan Nava, Shop Manager, and discussed in detail the project work to be completed to fully restore my Ford F-100. Juan repeatedly reassured me that he had a lot of experience restoring classic cars and could handle this job "no-problem". An extensive INVOICE ARD #00289228 was created & monies exchanged for deposit. After many months/ years of attempting to communicate with Juan, I realized that NOTHING that Juan had been telling me was the TRUTH, and he has been feeding me lies & excuses about the state of the project, and at times, would not return my emails or phone calls. I spent $7012.00 as partial payment, and now have discovered that my truck sat, untouched for 2 years, while Juan continued to paint colorful stories of the state of the truck and status of the project. I repeatedly asked (via emails that remain unanswered) for updates and pictures that would show progress of the restoration...which Juan could never provide! I recently picked the truck up exactly x2 years later, and was very sad and shocked to see that the truck is in the SAME unrepaired state as it was when I dropped it off in 2021. To make maters worse: Juan tells me that "they (former owner) agrees to refund ALL monies paid, however the shop has changed ownership and I will have to reach out to the old owner: Jake Sultan to ask for a full refund!" Juan gave me the email address: Allautorepair909@gmail.com & CELLphone #:909-319-3369 of the previous owner, and says I need to correspond to Jake Sultan, & request a refund. Additionally, Juan showed me a storage garage with multiple vehicles & unfinished projects, that the shop has taken in, that are in the same sad situation: PROMISES WITH NO INTENTION TO DO THE WORK!. When requested to speak to the owner, Juan refused to give me the name / contact information of the current RCAR owner. I have filed BBB complaint #20813260 All I want is a FULL refund, and promised and to put the shop on public notice so others don't get scammed! If you look on the B.A.R. (CA BUREAU OF AUTOMOTIVE REPAIR), for RCAR License reports/court documents, you'll find that the shops' license was REVOKED after a lawsuit was filed, and the shop was "subject to disciplinary action under Code section 9884.7, subdivision (a)(4), for engaging in conduct that constitutes fraud with regards to parts and/or labor supplied to customer" ..and "made untrue or misleading statements, ...", " ...engaging in a course of repeated and willful violations of the laws and regulations pertaining to automotive repair..." [except from the court documents] BBB Rating & Accreditation = C- BBB rating = THIS BUSINESS IS NOT BBB ACCREDITED BTW - most of the 5 * reviews are FAKE

Leak that was supposed to be fixed.
Bradley C.

Avoid this place at all cost. Shady owner. Will dodge your calls while checking on status of your vehicle. He will run and hide and make stuff up on why your vehicle isn't ready or why he is up charging. While waiting witnessed another customer getting the same runaround by Juan.

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9 months ago

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6 months ago

Helpful 2
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3 months ago

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8 months ago

I wouldn't recommend this shop to anybody. Customer service and communication is horrible.

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5 months ago

Now I have a notification on my dash that says "Service Due Soon". When I already came to them to have the service done.

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11 months ago

Helpful 3
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6 months ago

Helpful 1
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5 months ago

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7 months ago

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7 months ago

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9 months ago

Great customer service and great mechanics overall. Highly recommend this shop for any vehicle needs you may have!

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10 months ago

Will be back! Quick and easy, friendly and affordable. Waiting room is spacious and comfortable while waiting for your service.

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10 months ago

Quality service and wonderful customer experience with minimal wait times and good value overall. Will be back!

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Photo of Kevin P.
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3 years ago

Helpful 10
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11 months ago

Helpful 4
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2 years ago

Helpful 5
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2 years ago

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10 months ago

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1 year ago

Helpful 2
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3 years ago

Helpful 7
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1 year ago

Helpful 4
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2 years ago

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5 years ago

Helpful 8
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1 year ago

Helpful 3
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2 years ago

Helpful 3
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2 years ago

Helpful 5
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2 years ago

Helpful 3
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1 year ago

Helpful 3
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1 year ago

Helpful 2
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3 years ago

Helpful 6
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3 years ago

Helpful 5
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3 years ago

Helpful 6
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2 years ago

Helpful 2
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4 years ago

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5 years ago

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4 years ago

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3 years ago

Helpful 7
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5 years ago

Friendly service, fair prices, and good work. Really can't ask for much else. Thank you Juan and team

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5 years ago

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5 years ago

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Ask the Community - Rcar

Review Highlights - Rcar

A friend of mine was taking her car to RCAR, And told me that Juan loved Volkswagens, knew a lot about them and likes working on them.

Mentioned in 32 reviews

Read more highlights

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America's Tire

America's Tire

(305 reviews)

I came in with two run-flat tires and two regular tires. One of my run-flats had a cut in the…read moresidewall, so I asked to replace only that tire. Instead, they insisted another tire had no tread left. I checked myself and agreed it needed replacement. Then they pushed me to replace a third tire, again claiming it had no tread. At that point, I ended up replacing three tires total, even though I originally came in for just one. They also repeatedly tried to convince me to replace my remaining run-flat tires, which I declined. Two weeks later, while driving to school, one of my tires suddenly dropped to 0 PSI. I managed to get to a gas station, but the tire wouldn't hold air, so I had it towed to another America's Tire nearby. That's when I found out NONE of my tires were run-flats anymore. This location either misled me or outright swapped out my run-flat tire without my consent. I paid for multiple replacements I likely didn't need and lost a more expensive tire in the process. I strongly recommend avoiding this location and getting a second opinion before agreeing to any work.

This is the spot to go for tires and fast service been going here for the last 6/7 years and always…read morefast service good tire prices. Never had one problem or any complaints I like the texts to remind me to come back for my car because then it gives me to run over to store to grab a snack. 5 stars Also kid friendly but might want to bring a toy or iPad to plug in for them to play on.

Rcar - autorepair - Updated May 2026

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