Just wanted to give another 5-star review to this dealership. The employees here are so friendly and knowledgable about Mitsubishi. Appointments are easy to make online and they do try to get you in-and-out as soon as they can. What I appreciate is that every now and then, they come in the waiting room and update you what's happening with your vehicle. They also offer complimentary car washes! My car is always well taken care of here. Special thanks to Omar who has been working with me since last year. I literally only come here if he's taking care of my Mitsubishi. He's very professional and welcoming, to me, his coworkers and the rest of the guests that are also getting their car serviced. Love this place, love my Mitsubishi! Nothing but good to me. read more

Misled and taken advantage of. What was presented during the negotiation was not what was actually delivered in the final paperwork. If you're considering buying a vehicle, do yourself a favor and go somewhere else. This place does not operate with honesty or transparency. read more

Last week I called RC Hill ready to buy. Was told they were busy and to "find another dealer." Brushed off like I didn't matter. This week, Gabe from their sales team called ME. Said he'd send a quote for a specific vehicle I was ready to buy today -- wire transfer, same day. I gave him my zip code and email immediately. Two hours later -- nothing. Complete silence. Again. I am a serious buyer with financing ready, a specific stock number selected, and a same-day wire transfer on the table. RC Hill couldn't be bothered -- twice. Wasting buyer's time. If you're a serious buyer, RC Hill will waste your time and let you walk. Save yourself the frustration and deal with any other dealer. read more

I have purchased two cars from RC Hill. They try very hard to get you the deal that you need and they don't take you to the bank. I would recommend them when you're looking for a new car. I have had five outlanders in my life. I bought my first outlander when they were new to the market. I've had great luck with them. read more

Great Customer Service, Great Deals,Best warranty, Uge selection, Eger to help . Buying My ZERO miles 2024 Outlander Sport was like a walk in the park! I Got to interact with Josh Bowersock, Mathew Yeisly,Gage, Kirkendoll,Keven Garcia and Manager Troy Stoop who went above and beyond making my experience an unforgettable one. IF YOU WANT PHENOMENAL SERVICE RC HILL MITSUBISHI DELAND IS THE PLACE TO BE! read more

I purchased my vehicle 11/2 years ago, the service department is amazing very efficient, clean & friendly. I have spoken with Heidi several times when setting up my appointments, she will always put a smile on your face & make you laugh! Kudos to a great service team. Sandy Pfost read more

Purchased a used 2021 outlander sport with 50k miles that I was assured was inspected & in top shape and came with 6k miles 6 month bumper 2 bumper guarantee. The next day, i had issues with the following: Ac not blowing cold when idling and the lights dimming when idle. The brakes started squeaking, the map light cover was broken once it's pressed, glove box light bulb missing, glove box Dampener broken, and the center ac vent was broken and wouldn't move or close.(again this was assured it was inspected) Russell my sales rep scheduled me for the following day at 8:30am to have it looked at. On arrival I was told they needed it all day. I had to get my kids from school at 2:40pm and i couldn't leave it that long and they had no loaner. I told Russell I would come back to have it all checked on my first oil change. He said no problem. I went to a friend's shop who is a service manager to have his techs just look it over. They found it needed brakes and tires need replacing, and said to bring it back to dealer to have them do it for free. I scheduled everything for today as oil change was due. I was given the biggest run around of my life. I have only put 3k miles on it in the 5 months I have had it since I took it off the lot. Here's the responses I received from Russell, Geo, and Tim the sales manager which I'm still trying to resolve. Brakes: They said it's been almost 6 months and they don't know what I've been doing with the car. (again I've only put 3k miles on it because I don't drive often) Tires: denied by Tim, said I should of known the condition and life during the walk around. I explained im not a mechanic I don't know about tread! Geo stated earlier in the convo tires are good for 50k to 60k miles. So how was this car sold like this if tires are good for 50-60 miles? I spent $16k on a car that needs new tires before it's first oil change that I have to pay out of pocket for? I HAVE 2 LITTLE KIDS THAT I PUT IN DANGER DRIVING LIKE THIS! They now agreed to replace battery and rear brakes. Refused tires, and still waiting for call back regarding the other broken items that Geo says has to check if they are under the bumper 2 bumper to give him a hour to call me back. It's now 3 hours no call yet. That should absolutely be covered under the bumper 2 bumper guarantee it's not a wear and tear part! I'm considering reaching out to local news if they are interested in the story. I have all my calls recorded and all the texts are saved as proof of the ongoing issue. I Will update as we go. read more

Ripped me off 2500. Charge 2 times for destination fee and wasn't given all My discounts at the final paperwork signing. Horrible people and really suck at service. Was told to watch YouTube better than the book. Destination charged twice in sticker price and the deal write up!!!! Unbelievable Have to give one star to write up my review. -10 is more like it read more

Buyer Beware - Extremely Disappointing Customer Service I'm not usually the type to write reviews, but when service is exceptionally good--or, in this case, exceptionally poor--I feel compelled to speak up. Two weeks ago, I contacted a salesperson at this dealership about a used car I was very interested in. I explained that I was out of the country for a week, but if everything checked out, I was ready to place a deposit to hold the car until my return. The salesperson assured me he would email the out-the-door pricing and details. That day passed--no email. The following day, I called back and voiced my frustration to another salesperson. He seemed understanding and promised to send the information right away. Once again, absolutely nothing. When I returned to Florida yesterday, I made another attempt to salvage the situation and asked to speak with a sales manager to explain my experience and to hopefully make a deal to move forward with buying the car. I was told he was in a meeting but would call me back shortly. That call never came either. In contrast, I've worked with several other dealerships the past few weeks where sales teams go out of their way to earn your business--prompt callbacks, detailed prompt quotes, and respectful follow-ups. The only reason I even considered continuing with this dealership was its proximity to my home in Winter Park. Sadly, this has been the least responsive dealership I've encountered in purchasing over 20 vehicles during my lifetime. Whether it's because the staff is overwhelmed, indifferent due to lack of commission incentives, or simply poor training, something is clearly wrong here. To make matters worse, out of eight dealerships I was in communication with, RC Hill Mitsubishi had the highest dealer fees--almost double compared to the others. That alone makes it worth shopping around. My hope is that the owner of RC Hill reads this and takes action to make some much-needed improvements. Response from the owner 41 minutes ago Christopher, it is disappointing for us to hear that your experience was anything less than great. Once reviewing our communication, The biggest issue was you offering $4,000 less than our internet price. Our internet price is our lowest price which is based on computerized Market pricing. The internet has taken away negotiating or low ball offers to dealers that transparently market price their inventory. A buyer can search the internet by price, by One Owner vehicles, by equipment, by mileage, etc. So, Once landing on the vehicle that best fits their needs, that price, for us, is pre-negotiated. Our lack of follow up was based on your offer and you were not moving on your number which leaves us at a point that fells like there is no deal. Sorry, that we could not come to terms. Buyer Response to Owner: Response: Thank you for your reply. I would like to clarify that at no point did I offer $4,000 less than the advertised price. My only intention was to discuss the high dealer fees associated with the purchase. I was fully approved for a loan through your partner lender, Capital One, and at no time did anyone at the dealership indicate there was a pricing issue. Therefore, I'm uncertain where this claim of a $4,000 price reduction originated. Regardless of any pricing discussions, professional communication is a fundamental expectation in customer service. Even if there were disagreements over pricing, it would have been appropriate for the dealership to communicate their position clearly rather than cease communication. The lack of follow-up and responsiveness I experienced was disappointing and not reflective of the service I anticipated. I hope this feedback is taken constructively, as my goal is to highlight areas where customer service can be improved and to make future customers aware of the sales tactic used. read more

RC hill Mitsubishi in Deland practices false advertising they do a bait and switch online pricing and then when you call them for the vehicle it's thousands of dollars more they give you some excuse about third party pretty much a bait and switch scam they are not a trustworthy dealership so far from what I've seen I have spoken with the sales manager Troy to see if they can get close to the price that they advertise online we'll see I don't have much faith in it will give a another review to see if they remedy the situation read more

why on earth didnt I read reviews before buying from this company? because I'm an idiot, you're right. learn from my mistake. sales guy lied, then doesn't respond. vehicle is garbage, not what they said it was. They literally lied to get us to buy, then we did, then they don't make it right, don't even respond. blatant lie. do not buy from here. no integrity whatsoever. good job guys, read more

Entered my vehicle to sell online. I was offered $5,600. That was too low so I declined it. The next day, Brittany calls me and asks me what it would take to buy my vehicle. I told her around $7K. She said "oh ok. I'm sure we can work with that or at least get closer to it!" I told her if I drive all the way from south Daytona and get low balled I would be pissed. Here I am, dealing with the buyer, Shannon, as he looks over my vehicle. It's a used journey with just under 100,000 miles on it. But it is clean, and runs great. He decides that it's worth $4,000 wholesale. I told him I'm not trying to wholesale it. That's why I have it listed..... THEY contacted me.... They made me drive out here. And then they decide "well it's only worth $4K wholesale". NO SHIT! I know what it's worth wholesale! Absolute trash. read more

BUYERS BEWARE!! They unlawfully discriminate based on disability in violation of the Americans w/ disabilities act, the false, deceptive, unfair, unconscionable trade practices act, the Florida civil rights act, & Florida tort laws. Each act of non-compliance and discrimination subjects them to a fine of in excess of $155,000 by the department of justice for the first fine and goes up exponentially from there. Damages available to any victim of discrimination Also includes up to $100,000 under the Florida civil rights act, damages under the false, deceptive, unfair, unconscionable, trade practices act, and damages, including PUNITIVE damages under negligent or intentional infliction of emotional distress under Florida tort law. I specifically advised them not to contact me before 12 o'clock -- DUE TO DISABILITY -- and they have continually called & texted me before 12 PM despite my advising them not to, in writing. I also requested another accommodation, in writing, and the ADA requires prompt acknowledgment & handling of any requests for accommodations or modifications. They intentionally failed & refused to acknowledge & handle the request but instead just wholly ignored me. This constitutes unlawful intentional discrimination. I encourage & urge any individual w/disabilities to file a complaint w/ the department of justice, & the Florida commission on human relations on behalf of myself, the class of individuals w/ disabilities & yourself, if you are subjected to any similar treatment. I will be adding names, details & screenshots of the texts. Any owner response that is generic and says "we're sorry for your experience. Please reach out to us and will try to help you" will not be tolerated. My request for accommodation will be lawfully & promptly acknowledged & handled. You will either grant the request or you will demonstrate in writing how my request fundamentally alters the nature of the service, program or activity & offer effective alternatives, so that to the maximum extent possible, I can participate in & BENEFIT from your services. This must be done by somebody w/ spending & decision making authority. The owner will reach out to me following my communication protocols as the onus is on you. The ADA does not require me to engage in futile attempts. read more

I cannot say enough about this car buying experience. From test driving the car to finance, everything was perfect. We were in and out in under 2 hours, and the follow up service has been exemplary. Anthony (salesman) was very low key, low pressure; Keven in finance has been amazing, even working after the deal was signed to get us a better rate and shorter term! I absolutely HATE car buying as a whole - but this was a truly great experience! read more

We bought a car here and our salesman Jordyn Gosnell was the best ever our car buying experience was above and beyond. We love our phev outlander! Thank you Rc hill mitsubish read more

Now 2 years in and still have had no issues. I make my appointments online for oil changes and the staff is always professional and knowledgeable. I came in today for a scheduled oil change and was told my back up camera had a recall. They fixed it right away no issues. I have found them to be honest and that's hard to find this day in age. If your looking for a place that's easy, affordable, and efficient this is your place. read more

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Annoying weekly unsolicited text messages received from 386 766 7393 with RC Hill Mitsubishi name attached for a vehicle I haven't owned since 2015. Either get your info right or find out who is scamming people to respond under your name. read more

RC Hill Mitsubishi - Car Dealers Near Me - DeLand, Florida

I found a car on there website and called, twice actually as nobody called back after I reached out to them and they told me they were going to talk to a manager to get be there best out the door price. I called the second time and was told the manager Jim would call me back. As of this writing it's been two hours and again, no call back. read more

Called ahead for additional information on a suv I was interested in buying. It was like pulling teeth to get a straight forward answer without being treated like a 4 year old. Russell is the worst salesman I've ever encountered and after asking for additional details on the out the door price I was given (which wasn't given to me until I insisted) he said he cant tell me what I'm paying for only that it just includes everything I need to pay, fees and taxes, etc. before I could finish voicing my concerns I was hung up on! I've never been treated this way anywhere else not to mention the online prices are a complete lie and fees are ridiculous, this dealership is a complete scam. Go. Somewhere. Else. read more

RC Hill Mitsubishi is the best. I traded my Porsche and bought a Mitsubishi Outlander Sport. it is the best car. I love it! thank you R C Hill Mitsubish!!!!! read more

After multiple sales with them, never again. Latest experience was an email stating I had 35 payments on my lease left, I didn't have a lease. I fell for their tactics like an idiot. Was treated horribly, called a liar (Troy), and of course now, not returning calls or emails. Got a new car, which is not a great car by any means. I have to figure out everything with the new loan, old loan still not even contacted for payoff so I'm still responsible. Entire experience was insane. Go ANYWHERE but here!! RC Hill will never stand by you once the money changes hands. read more

Wow! So glad I didn't buy that truck from those rude people. Kept the truck I did buy for only 7 months (traded it for a brand new one) and so glad I bought the truce with an accurate price because I would have been screwed if I payed their crazy asking price. Seriously... what dealership tells you to have a nice day and slams their fist on the table when all you want to do is the most basic thing you do when buying a car... NEGOTIATE! Please see my other review for the whole story. read more

RC Hill Mitsubishi - Car Dealers Near Me - DeLand, Florida

no recuerdo cómo llegué a este lugar pero siempre voy allí, confió mucho en ellos & sobre todo en Omar que es una excelente persona y excelente trabajador. Recomendare este lugar con todos read more

I will start off by saying that the owner (Mr. Hill) does not keep his word by returning calls of dissatisfied customers once the deal is done despite stating on this very Yelp page; "If you are not satisfied, I want to jump in and fix our issue on the spot. Don't hesitate to reach me directly" (His GM, Troy closely guards his phone number and refused to give it out multiple times) Mr. Hill is clearly a coward and should not be trusted with your money because my wife has been waiting for a return call from him for two months despite multiple attempts. More importantly, Mr. Hill hires people who are either dishonest, inept, or a dangerous combination of the two. Specifically, I'm referring to Troy, the GM and Eddie, the finance manager. Troy is a special kind of @$$ who calls customers who not just purchased one, but TWO cars from his dealership on the same day "problems from the start". Most people who are asking for money in return for goods don't view their potential customers as trouble, in my experience, but I digress. He also claims that they have the right to essentially ruin their customers' credit because they are "allowed to" run hard inquiries as many times as they want to. Over the course of both my and my wife's life, neither of us have ever encountered a car dealership that runs a hard credit inquiry more than once per person, per transaction. For two vehicles, that would equate to two, but in RC Hill world, they think four would be appropriate. But, I wouldn't want to tell Troy "how to do his job" and "I wont tell you how to do yours" like he snapped at my wife when she was asking why this would be the case. Now, let's talk about Eddie. I don't know if it was his first day on the job, or maybe he just really doesn't care about his customers and their time/money, but Eddie really screwed things up epically. So much so that the Tax Collector's office even asked if this guy was new at his job. 1. He told us that special plates have to go through the Tax Collector. Wrong. They are able to do this from their terminal at the dealership. 2. He told us everything was "good to go" regarding financing for TWO cars when we left. Wrong. He waited until 10 days before the first payment was due for one of them asking for income verification that was already provided, thus screwing up the process of actually paying the credit union on time. 3. They actually had to courier a new temp tag from De Land to Merritt Island because they took so long with getting the tag processed on the other car, and still couldn't get it done before the temp expired. But, it's okay. Troy said that law enforcement "would understand". Not a chance I want to take!!! 4. The topper. Eddie, while getting income verification for the SECOND time, felt it was completely professional to say to my wife; "My goodness that's a lot of money! Can I work for you?!" with several emojis. C'mon, man. We ain't in junior high school. Some of us earn good money. Bottom line is this. Mr. Hill could have saved two scathing Yelp reviews (not that he cares based on what I see already on this page) and additional scrutiny from anyone who will allow us to post about our experience just by simply keeping his word and accepting a phone call. Needless to say, I don't recommend this dealership, and my brand new Mitsubishi will never be serviced by RC Hill, no matter how many free oil changes they give me. read more

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If I could give a zero for service, I would. We bought a fully loaded, brand new 2024 Outlander here a few months ago (in 2024), and the salesman, Matt, was awesome. I made a 10am appointment on Wednesday, 8/7/2024, took the day off from work as I figured that it would not be too busy at that time, and showed up at 10:02am. The SUV would not connect to anything involving Mitsubishi Connect. The original salesperson came out to assist me and see if he could diagnose the issue. He could not so my SUV was taken back to service. I was there for 4 hours and kept being told that it was being diagnosed and worked on. After 4.5 hours, I asked what was happening, and no one apparently had any idea and they would have to keep the SUV, which was fine, but I needed to get home and I live 1.75 hours away (South of Kissimmee), and I had no ride home. They did not have a loaner for me (which is what was supposed to be provided in this situation) and told me they would rent a car for me, but regardless of the fact that I live 1.75 hours away and work the rest of the week and could not come back again until Saturday, I was told by the service assistant manager, Omar, that regardless, I had to bring the rental back on the day my vehicle was done. Not Saturday, when I actually could. I was taken across the street to Enterprise to find that I had to pay for the insurance on the rental, so I said nope, walked back across the street to have the SUV put back together, and I would take it to a different Mitsubishi dealership close to my house (I didn't know I could do that until I asked). When I walked back, the service department had already put the SUV back together and parked it out front, not knowing I would be walking back over to get it. They just stopped working on it when I left. I went to a different Mitsubishi dealership on 8/8/2024 when I got off from work, which is just minutes from my house, attempted to call RC Hill Service Department, but was put on hold and hung up on 5x. Finally, my call went to sales, and the salesperson had to walk to service to get Omar to pick up the phone. When he did, I explained that I was at a different dealership and asked if he could explain the situation with the SUV. He got the technician on the phone, who did not know I was standing there, and the phone on the speaker, and the technician proceeded to tell the service manager at this other dealership how I just walked in their dealership (I had an appointment), demanded that they work on my truck. Said I had no patience (I was there almost 5 hours), and then he started to say something about me being a *** and the service manager at the other dealership stopped him and said I only wanted to know about the vehicle. Alana is exceptionally unprofessional, Omar was kind but did nothing; and the technician was also excessively unprofessional and a liar. I will not buy from this dealership ever again and will only take my vehicle there again to do an oil change, as I purchased this service from them and am not allowed to go anywhere else for this service. read more

They gave me a great trade price for my used car. Kevin was great and they really worked to get a fair price. Very different experience then my last purchase at Mike erdman. Thank you guys. read more

RC Hill Mitsubishi - Car Dealers Near Me - DeLand, Florida

The sales guy, Jacob, was great. However, every step after that was aggravating. The finance person, Eddie, mishandled the license plates and one car did not get tags until after the temporary was expired, the other got the wrong license plates. The payment information was not received until the due date of the first payment. Troy, the GM, was abrasive and misleading in solutions to these problems, even when I reached out in advance of these problems. Eddie, also, made a completely inappropriate comment about my income. I would not recommend RC Hill for any auto transaction. I asked Troy numerous times for a call from the owner, who advertises talking to any client, and have yet to hear from him. read more

RC Hill Mitsubishi - Car Dealers Near Me - DeLand, Florida

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Terrible! Complete bait and switch. Called to confirm the price on the internet and was told yes price is correct. After driving over an hour to dealership they say the price is $10k more. read more

(july 5th 2023)haven't even bought the car yet, i hope it all works out, regardless i've had a great experience with my salesman Robert. very helpful and definitely makes my family want to make further purchases here in the future... (JULY 6th 2023)EDIT; ended up doing the trade in and purchasing my mustang! thank you to Eddie and Junior for making it happen and being very very helpful through it all. i was not only offered a snack but a water during this heat! it's the little things! Eddie was also able to offer me a bunch of awesome warranty's to maintain my vehicles life !! very nice owner, good sales, communication was amazing beautiful, reliable selection of choices.highly recommended read more

RC Hill Mitsubishi - 2018 mustang gt - Car Dealers Near Me - DeLand, Florida

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The Best Dealership! Best Customer Service! I highly recommend! My daughter just bought a new car at R C Hills and we are so please...

AVOID THIS DEALERSHIP AT ALL COSTS!!! Where do I start? I purchased my 2018 Jeep Wrangler on April 21, 2020, from RC Hill Mitsubishi. My salesman, Jacob, took me to lunch after I purchased the vehicle and was very avid about me writing a positive review for the dealership - having asked multiple times. After having the car for two days, I noticed my check engine light was on, so I took it to a local Jeep dealership. I had hopes that the issue was covered under warranty, but that was not the case. I then took the car into RC and they reset the check engine light and told me that this issue was fixed. By May 9, the check engine light had come on more than four times, so I knew something was up. I proceeded to take the vehicle to three different dealerships to fix the problem. All three were unable to help. In this timespan under a month of having the car, I called RC ELEVEN times hoping they could assist me by either contacting the Jeep's previous owner or conducting maintenance on the vehicle. On June 16, I was told that I would be contacted by a manager but waited THREE WEEKS with no avail. I called back on July 7 and was told that they would buy the car back because they were unable to fix it. On July 8, I connected with the Jeep's previous owner on social media and he shared that RC had never contacted him as they told me they had. He also told me that RC KNEW ABOUT THE ISSUE when he turned in the vehicle and he explained everything to them beforehand. As I write this on July 18, I have yet to receive an offer from RC on buying back my Jeep. The warranty had been voided on my vehicle, and I now have to pay more than $3,000 out of pocket for an issue that RC was aware of and hid from me to make a sale. This dealership is shady, not trustworthy, unhelpful, and dishonest. Take my advice and steer clear of these con artists! Feel free to reach out with any questions: Smersteve@yahoo.com. read more

RC Hill Mitsubishi - Car Dealers Near Me - DeLand, Florida

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DO NOT TRUST this dealership. They will send you an offer to purchase your vehicle and before you can bring it in they will rescind that off without any explanation. They will waste your time and not honor your cars.com voucher. This business practice is shady, imagine what schemes they have if you want to purchase from them. read more

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Oddly, I am giving them a TWO Stars review, because they were honest.....Specifically, I wanted to buy the cheapest new car available, and they had a Mirage for 14300. I get a 500 Rebate. Taxes are 6-7%. Let's call it around 700. SO for the car and taxes, 14600. Heck, let's call is 15k. My out the door price was OVER 21,000 dollars! Hahahahaha. As I have been shopping for a Mirage for 3-4 weeks, from Florida to Texas - this is several thousand dollars more than ANYWHERE ELSE, like 5-7k more. Now - there isn't ANYTHING "wrong" with this, or even unethical!! I have the emails and they really did completely and from the start tell me it would be over 21k for this car, so again, they are HONEST. I just don't know if they are realistic, or serious about selling cars. But again, maybe this is a thing now? I saved the email(s) if needed, with the price data and OTD price. I want to STRESS that there is nothing legally wrong with charging 7-8k over MSRP for a Mirage....THey can charge WHATEVER. Its just odd, like the goal isn't to sell cars at all. Salesperson was responsive, nice, and there were no issues other than...well....over 21k for a 14k car...somehow.....Full disclosure - would have paid full MSRP plus taxes and also 4-500 fees GLADLY. JM read more

I purchased my car here in 2018 and they are the only place that has ever touched my car. They only tell you service that actually needs to be done on your car. They get the repairs done in a timely manner and if it's going to take longer than expected they will give you a loaner to get your errands completed. When ever I go there service consultant Omar takes good care of me, making me feel right at home. He also lets me know if there are any coupons available so I pay the absolute lowest price for my maintenance, and he will make sure my car is washed and vacuumed prior to returning it to me. He even gives me a call later to see how my car is running. Taking my car here is like giving it a spa day. I drive 40 miles one way to bring my car here, and it is well worth it. read more

FALSE ADVERTISEMENT!!!! Bait and Switch, drove over 1hour because they had a car listed for a special price, i show up it was totally different, went to Nissan down the street made a cash purchase and am extremely happy with my buy. Careful with these FRAUDS! read more

RC Hill Mitsubishi - False... false advertisement, they will not honor their internet price under any circumstance. - Car Dealers Near Me - DeLand, Florida

I have been in the Automobile industry for 15 years I came in today off a ad on Indeed I drove 1hour 15 minutes as soon as I pulled up I was greeted by a over size sales rep with his shirt hanging outside his pants with the old " Can I Helpya" o have to put it together because that's how he sounded.. I told him I'm here to see Troy he went inside, let me remind you we are under quarantine orders so thinking the interview would be conducted outside, sales rep came back with application saying they just hired someone.. I'm sure it's because I'm a black guy and was profiled before I even spoke to anyone.. Well I can say this DO NOT BUY A CAR FROM THIS PLACE... If a manager don't have the courtesy to at lease speak to a interested guess to be apart of the team.., What kind of respect he going to have you has a customer read more

As usual, and especially in this business, people only review when they're upset. Staff is always friendly and great. As their salesmen do not work on commission, they have less incentive to push you into something that is not for you. Service is also easy and hassle-free. read more

What can I say that everyone else who had a terrible experience hasn't already said - it is the word inappropriate in every sense of the word. Lying and manipulating their way throughout. From the first approach seeing the thug outfits they had on to leaving with the "salesman" shrugging his shoulders when I told him I had no way home. At almost 70 years old I couldn't walk the miles I would have to in order to go home. Fortunately my bank understood and immediately put the money needed. The one "helping" me was a mere 24 years old. He has a lot of growing up to do. The place was messy and needed cleaning. I have never been to a dealership that wasn't pristine throughout. Obviously I will never go back there. read more

My experience with R C Hill Mitsubishi was nothing short of excellent. I met with Russell Ervast and he was very kind and informative from the beginning,he was also very honest about concerns that pertained to my situation some of which I didnt know so that was great to learn for next time. The experience does not feel like a typical dealership, it is people who actually care for your situation and are trying there best to help. Thank you Russell for helping my family get the perfect car for us, and thank you to the managers and finance officers of RC Hill Mitsubishi. read more

Went in on a Sunday to look at the 2017 Mirage. After looking at the car we went inside with a sales member named Troy who said he was the manager. Troy went and worked the numbers coming back with a price we liked but a interest rate too high. My boyfriend's dad who is lawyer decided to call his bank to get a better rate. When Troy found out he got short with us and told me the price of the car would go up $500 because we didn't finance through them. I said thats okay I want to try this interest rate. Troy then decided it was approate to throw the sales papers at me and say "Thanks for wasting my time". We obviously got up to leave and Troy followed us out ignored me and went up to my Boyfriend's dad to then continue to yell at him saying I wouldn't get a better deal. So in the end we never said no to the car he got upset that we wouldn't sign the interest rate. I WILL NEVER EVER SHOP HERE! I will also make sure no one I know goes near that dealership. Never in my life have I been treated so disrespectfully. read more