I went to their small car lot on the corner of Minnesota Ave and 17/92 to look at a Ford F150 they…read morehad in the back but my attention turned to a late 90s Jeep Cherokee. It started up fine and I took it for a test drive and all seemed well, minus four totally bald tires. I bought it then and there for just under 2k. The next week I noticed some hesitation while driving and while at a traffic light the Jeep started to overheat a little on the gauge and thankfully I was close to home for as I pulled in steam was pouring from what appeared to be a radiator hose. The next day I replaced both radiator hoses, the water pump and thermostat but still after five minutes of running it would over heat and fluid came pouring out of the steel hose that runs from the radiator to the firewall, the engine was cooked! You take a BIG chance when dealing with a buy here pay here lot but stay away from this one!

I brought our truck in for oil change and check up. Staff was very friendly even with being busy…read more Once it was our turn, the staff listened and took the truck off for the oil change and check up. We dropped it off as we had errand to run. After a little bit, we received a phone call giving the update and any advice for needed work. No one tried to up sell or was pushy. Soon we were back to pick it up. They did a great job. I will be back again.

Condescending and unprofessional attitude. I brought my Dodge Ram 2021 in for service and after…read morecompletion of work Scott advisor saw that I had been overcharged. He notified Gene who i believe is the service manager in that particular office. Scott called out to him twice to get his attention and when Gene finally responded, he seemed to be anode. He then took the paperwork carried it to his desk - came back and threw the papers down on Scott's desk in front of me. Not only did he do this once but twice. Their slogan is "everybody gets treated as family." The treatment I received by Gene was disrespectful. Even on this very day I had just spent $897.57 . I am a retired Marine Combat veteran who understands something about respect and professionalism. You can't treat customers anyway you want to and expect them to return. i have taken my business elsewhere. I also left a message for the Service manager John Whittaker to contact me about the situation...never heard from him. I thankful that I am now somewhere the utmost respect is shown towards it's customers. The reason I wrote this review is because I have been getting emails and 15% off any service to come back to Jim Browne. They didn't have the courtesy to respond to my request to contact me, now they want me to come back and spend money. "I will NEVER return to Jim Browne Dade City for anything.

My wife and I found our Lexus online through carguru and flew from North Carolina to Tampa to meet…read morewith the salesperson jb. He was absolutely fantastic and even picked us up at the airport. Worth the flight

This dealership operates with a level of dishonesty and unprofessionalism that warrants a warning…read more I manage everything online because my time is valuable, and I don't have the patience for dealership games. I asked for an out‑the‑door price with every fee and tax listed. The very first red flag was that they didn't even list the correct vehicle price on the invoice; they added an extra $250 over the website price. I pointed it out, but they corrected nothing. Since the numbers were close to what I expected, I agreed to come in for a test drive. When I arrived, I had a different salesperson than the one I had been emailing. The one I was emailing was not working. I reminded the new salesperson again that the price on the invoice was wrong, but I said we could sort it out after the test drive. I'm a cash buyer, and I came prepared with an auto‑draft check and cash to cover the difference. That's when the classic bait‑and‑switch routine kicked in, something that should be illegal. After the test drive, the salesperson "corrected" the invoice, only to return with a higher price after adding a $2,999 "protection package." I told him I wasn't paying for an unnecessary addition for a 2024 Honda with 8,000 miles. It's pure profit padding, nothing more. He asked what price I needed to be at, and I told him: $1,400 less than their asking price, without the protection package. I also mentioned I had a trade‑in to help close the gap. They evaluated my trade and returned yet another invoice, still with the protection package added. Now they tacked on an extra "plate transfer tax," which is absurd because I'm already paying the DMV/registration fees. I asked again for both charges to be removed, and we were still close to making a deal. Then the sales manager came over with the usual scripted pitch about how the car is "worth more," but they're "selling it for less," and that the protection package is mandatory. I told him plainly that the protection package was never disclosed on the original invoice, the one that got me in the door. He refused to remove it. At that point, the car was $3,000 more than I was willing to pay. If they had been honest from the beginning and listed this unnecessary add‑on upfront, I would never have wasted my time driving to the dealership. The entire experience was a bait‑and‑switch operation designed to trap customers into paying thousands more than advertised. Completely unprofessional, completely dishonest, and absolutely not worth your time.

I had to get my a/c compressor and clutch replaced on my 2015 Tacoma...regrettably same issue I had…read moreon my previous Toyota trucks. Alex the technician did a wonderful job as it was very cold on my drive home. I also had an oil change and fluids flushed. Joshua Hoover my service advisor was amazing! He informed me the compressor and clutch was on back order until Aug but we talked through after market parts, etc. I will admit I was hesitant to bring my truck to a dealer as quite honestly I prefer to give business to individuals versus a corporation; however, my husband convinced me otherwise and I am glad he did. As long as Joshua is there and I can schedule through him this is my "go to" place from now on. I appreciate his sincerity and truthfulness throughout the process. He kept me in the loop. I cannot fail to mention how personable he is as well. Fantastic experience!

I had a very disappointing experience with Nicole Watkins at Toyota in Wesley Chapel. From the…read moremoment we walked in, it felt like we were an inconvenience rather than customers. We simply asked where we should go for assistance, and her reaction made it seem like we were interrupting her day. There was no welcoming attitude, no willingness to help--l just visible frustration that we approached her. Customer service is the first impression of any business, and unfortunately, this was one of the worst experiences I've had. Interactions like this reflect poorly on the dealership as a whole. If someone is working in a customer-facing or service department, there should be a basic level of professionalism and courtesy. Based on this experience, I would not return.

Gm Me and my husband went to Toyota of Tampabay yesterday and let me tell u Daniel was fantastic…read more.He was awesome from the beginning to the end real cool guy if ur looking to go to toyota of tampabay on fletcher ask for Daniel I promise u want be disappointed. I got me and my husband in a 2026 camry so guys please ask for Daniel when u go there. He's very good in what he do.

Dino the finance manager seems to be a good manager. He made the deal a much better experience. I…read morerecommend talking to him if you have any issues. Based on Dino support I give a positive rating. Thanks Dino I appreciate your support.