Staff friendly and happy to show me cars within my budget without being pushy or looming over us…read more Jeremy showed us around and was very helpful.

great helpful people ,great buying experience was here. If…read moreyou need a car come see this great group of people. Jose R.

I bought my second 2025 Kia soul from Deland Kia today I traded in one I bought 15 months ago and…read morethe staff headed by Nicholas Perry and John the local sales manager did a great job. They detailed the car filled up the tank and handled the transaction professionally and quickly I'll be buyers more vehicles here in the future recent discoveries are causing me to amend my earlier review of Deland Kia when I originally was told about doing this deal I was told that they only have like a $400 profit on these cars and there was no room for negotiations however I come to read this list of expenses and there's a $999 pre-delivery service charge $599 electronic registration filing fee. A salesman sat with me for about 15 minutes and said he's gonna do this e-registration which turns out to be $599 for my opinion almost nothing at all so in essence in addition to the $400 profit they said they were making there's another $1600 here in fees and I questioned them about it today and they're not going back on any of those fees so just beware when you make purchases like this to read every single line question every single line and that's all I have to say at this point

I have a warranty issue with my 2024 Kia Sportage…read more I made the appointment and a technician/representative called me to go over exactly what problem I was having with my car she was very intelligent and thorough with all her questioning and requested that I did the drop off service so they can spend a few hours with my car and I didn't have to wait. They did definitely plan an advance in the communication was 10 out of 10.

The price was great. They treated my wife like a queen recommend this place highly if you need a…read morejeep a ram or a Wrangler this is the place to go. Best prices in town.

Do not believe the Lifetime power train warranty they tell you get if you buy a vehicle here. They…read moreliterally you charge you a lot for diagnostic fees. And then even if it's part of the powertrain, they decide whether it's covered or not. the services take forever and over the years they've just come off in scumbaggish kind of way that they do business.

I originally left this dealership a 5-star review after buying my brand-new Frontier Pro-4X. My…read moresales rep Justin was great. I'm changing that review to 1 star because what happened after the sale was a completely different story. The review pattern makes sense to me now. Most of the 5-star reviews are about sales. A lot of the 1-star reviews are about service. I did not understand how real that split was until I needed serious warranty work. According to Nissan Consumer Affairs' own records, my truck spent 33 days out of service at this dealership alone (not including the additional time it later spent at another Nissan dealer). They did attempt repairs, but once they could not solve the major warranty issues, management put a path forward in writing through Nissan Consumer Affairs and then later reneged on that written agreement without notice. I escalated through management, BBB, and Nissan Consumer Affairs, so there is no misunderstanding and no lack of communication. Everything is documented. When I pursued the BBB route, the dealership responded by changing the story, denying what had already been documented, and publicly presenting a version of events that was flatly inconsistent with the written record. What made the reality impossible to ignore was this: another Nissan dealership (the one Nissan Consumer Affairs sent me to after DeLand Nissan declined to continue) later verified the same issues and began major repairs under Nissan oversight. That should tell you exactly where the problem was. If you buy here and plan to service the vehicle somewhere else, you may be fine. If this is the shop you expect to stand behind the vehicle after the sale when serious warranty issues come up, buyer beware. If you want the paper trail, search "BBB DeLand Nissan" and click "Complaints."

I will NEVER bring my car here for service again. I brought my car brand new in 2020, Nissan Altima…read moreand never had issues until after they completed service on my vehicle. I had $850 worth of service done on a Saturday then literally on Thursday (less than a week) my car stalled at a stop light and would not move. Brought it back in and now they are quoting me $1,000 to fix. There was no apologies, no resolve, no accountability. Just deflection and POOR service. Also, I brought the car in at 7:30am and it is currently 1:50pm and my car still isn't ready and no updates. Horrible! Avoid this location if you can. 0 stars, I do not recommend at alll.

To best describe my experience with Parks Toyota of DeLand, I need to tell you a story. About a…read moreyear and a half ago, my Ford lease was up and it was time to move forward on a new vehicle. My wife and I, living in Seminole county, went to a dealership nearer to our house and leased a 2017 RAV4 XLE. Our experience at that time was great and we received a great vehicle as a result. I haven't had a driver's license in nearly 8 years, and last week, I rectified that issue. It wasn't due to a criminal charge or anything like that; merely the inability to share a vehicle led to my blase outlook on possessing the card. Then, with the card in my possession and only one car at home, it only took 24 hours to realize that we could not survive, logistically, with one set of wheels at home. We went to the same dealership that we got the RAV4 from, which I won't name out of respect for Parks, and the experience I had was subpar. Don't worry, I'll write that one next. To shorten the bad aspect, they showed little to no customer service or loyalty to my return business, making me think I had chosen the wrong dealership in the first place. So I reached out to Parks and spoke with Tom Scheffer and explained the whole ordeal with the first dealership. He explained and he and his colleague, Candice, would be happy to work with us and rectify the issues I had at the other location. We arrived at 3PM on Sunday, spoke on the vehicle that I wanted, in the right color and trim level and it appeared on the side of the building, detailed with a full tank, ready to go. We went over our deal with Candice, and then moved over to Scott Levitt's office to finalize our paperwork. After another 30 minutes with Scott, and his two-color highlighter finesse, we had signed on every dotted line, set up insurance, and we were ready to caravan back to Seminole county. I went out of my element on Sunday. I was an hour North of home, at a dealership I had never been to before and I was completely, totally, impressed. The showroom was clean and uncluttered. It made me feel at home. I was not pressured. I was waited on. And felt appreciated by my being there. Parks Toyota of DeLand really pulled out all of the stops. When my wife's lease is up in 2020, I know exactly where I am going, whether it is further away or not. It is 100% worth the drive. Again, Candice Hartley, Tom Scheffer, and Scott Levitt, THANK YOU FOR ALL OF YOUR HELP!!!!!! I could not be more satisfied. We will most definitely return. 10/10!

By far the worst communication of any dealership I have ever tried to work with, multiple days of…read moreno call backs and no response, and when they would respond it was an absolute joke. The word unprofessional is an understatement.

Just wanted to give another 5-star review to this dealership. The employees here are so friendly…read moreand knowledgable about Mitsubishi. Appointments are easy to make online and they do try to get you in-and-out as soon as they can. What I appreciate is that every now and then, they come in the waiting room and update you what's happening with your vehicle. They also offer complimentary car washes! My car is always well taken care of here. Special thanks to Omar who has been working with me since last year. I literally only come here if he's taking care of my Mitsubishi. He's very professional and welcoming, to me, his coworkers and the rest of the guests that are also getting their car serviced. Love this place, love my Mitsubishi! Nothing but good to me.

Misled and taken advantage of. What was presented during the negotiation was not what was actually…read moredelivered in the final paperwork. If you're considering buying a vehicle, do yourself a favor and go somewhere else. This place does not operate with honesty or transparency.

Heather and Kyle in the Service department are the best. A-Team! Purchased my 2024 Tahoe here and…read morethey take care of me every time. Friendly, Knowledgeable, Efficient. Cameron the service technician also awesome!! Well Done!!

I came to this dealership after talking to a wholesaler friend of mine who had seen a 2021 Low…read moreMileage Jeep Gladiator on Carroll Chevrolet Used Car lot. We were greeted and after asking to speak with Casey the Used Car Manager one of the salesmen went to get him after telling us to make ourselves comfortable. After a cordial introduction the vehicle was brought around to the front of the dealership so we could check it out and we were offered a test drive which we did after going over some details and doing a full inspection. Although this vehicle wasn't the exact fit we were looking for everyone here was very professional and accommodating and they went out of their way to make sure all our questions were answered before we shook hands and left the dealership. This was a very pleasant experience and I'd definitely return again if I find something on their lot that interested to me...

I had a wonderful experience buying a car. The sales rep Danny Woodmore listened to what my…read morepreferences were and recommended a car that fit my budget and preferences perfectly. The entire experience from the manager to the paperwork processing was an excellent memorable experience without pressure and without surprises. I highly recommend this dealership.

I'm thinking that there might be a class action lawsuit here. I went to Coggin Hyundai for an oil…read morechange. I went there because they sent me a full synthetic oil change offer online. I took screenshots of the offer before I went in. I'm glad I did because when I was done with my oil change they tried to charge me twice what the offer was. $59.99 they tried to charge me 109.99 When I showed the screenshot I was told"why didn't you say that when you came in". I said you sent me the offer! Why should I have to tell you about it when I accepted it online and set an appointment for it online. Then I was told that it would be $68.?? I asked for a print out of the bill. The advisor said that they sent it to my email. ( As of 12 hrs later I still haven't received the said email). I asked again for a print out. I was told "we have a new system that sends everything electronically". I asked a third time for a print out. When I finally received the print out it had a 10% shop supply fee!!!!!!!!! That was on top of parts, labour and taxes I asked about the fee and was told it's an environmental fee. The government sets environmental fees not Coggin and the fee definitely isn't 10% So then I read the disclaimer on the printout that said they charge a 10% shop supply fee( not environmental) to the customer. I asked why was I being charged for shop supplies? Shouldn't that be apart of the cost of parts and labour? The service advisor was obviously getting upset with me and mentioned that it was only $3.15. I said perfect then you can pay for it. The customer should not have to pay a shop supply fee on top of parts and labour. Any brake job is costing unsuspecting customers $40-$50 more for their service. If you don't get a printout most customers wouldn't even notice the additional fee. It's unethical and malicious! Coggin Hyundai is taking money from customers on every servic

WOW I've been in the car business for over 20 years and never have. I had the experience that I had…read moreat the Land Honda with Jorge and the manager Paul. I want to buy a car for my son and the process was fast and easy. These guys were knowledgeable, friendly not like the usual car dealerships. Highly recommend this dealership and these guys You guys are awesome and have my business for life.

We stopped in at Coggin Deland Honda to look at the new 2025 Honda CRV and HRV's after deciding to…read moreupdate and replace our aging Honda Accord which had served us well while driving it 159,000 trouble free miles. When we arrived we were greeted by Sam Ahasan who provided outstanding customer service during both of our same day visits. Sam gave us a through view of the 2025 CRV after we decided this was more in line with what we were looking for. He is a very knowledgeable salesperson and we could not have been more pleased. After taking a test drive Sam again went over all the upgrades and safety features and invited us inside to discuss pricing. I can highly recommend Sam if your looking for a new Honda, he is very professional and "listens" and doesn't try to guide you to something other than what you are looking for. I felt this dealership was very upfront with their pricing, I told Sam were were still looking at a few other comparable vehicles but we would be looking to making a purchase immediately if we landed on the right vehicle and the pricing and our trade met our expectations - Although the Honda CRV was very nice it was Sam that got us back for the second visit as we continued to make our final decision. We I'm sure Sam was disappointed when I informed him that we decided to purchase a different vehicle from another dealership but he understood from the beginning that we were looking for the best solution for us and thanked us for the opportunity. I was very happy with our experience here...

Big shout out for the service department. I was easy to drop off my truck for an oil change. Good…read morecommunication on the service and repair report. When I found out I could not get to the dealership to pick up my truck before closing, they set it up to deliver the truck to my house without me asking. Made my day!

workers are pleasant but you can make a appointment for oil change at this location and still wait…read morealmost 2 hrs would not recommend if your looking for a fast and easy experience go to the apopka ford there is a reason this place barely breaks 2 on top you have workers vaping around the facility unprofessionally