great helpful people ,great buying experience was here. If…read moreyou need a car come see this great group of people. Jose R.

Staff friendly and happy to show me cars within my budget without being pushy or looming over us…read more Jeremy showed us around and was very helpful.

I have a warranty issue with my 2024 Kia Sportage…read more I made the appointment and a technician/representative called me to go over exactly what problem I was having with my car she was very intelligent and thorough with all her questioning and requested that I did the drop off service so they can spend a few hours with my car and I didn't have to wait. They did definitely plan an advance in the communication was 10 out of 10.

I purchased a **2023 Kia Sorento** from this dealership in June. The vehicle was sold as **dealer…read morecertified**, came with a warranty, and had just over 60,000 miles. I was excited because this was my first newer vehicle, but unfortunately, it has been one problem after another. Within **two days** of purchasing the vehicle, the air conditioning stopped working. I made an appointment and brought it in. Vincent initially told me the repair would cost **$260**. After questioning the charge, I called my husband, who has extensive automotive experience, and asked Vincent to speak with him. My husband explained that the A/C system is sealed and that the pressure readings indicated there was clearly a leak. Suddenly, the repair went from costing $260 to only my **$50 warranty deductible**. While I appreciated that the issue was ultimately covered, I was left wondering why I was quoted $260 in the first place. Just **three days later**, while driving at highway speed with my children in the vehicle, the car suddenly flashed a warning message and **shut off while I was driving**. The dashboard displayed a message instructing me to put the vehicle in neutral and press the start button. It was terrifying. I had to read the message multiple times before I understood what it was telling me to do. Thankfully, I was able to restart the vehicle safely. When I took the vehicle back for an oil change, I immediately asked them to check for the fault code. I was simply told they couldn't find it. About a week later, the **driver's exterior door handle broke**, leaving me unable to open the driver's door from the outside. I now have to climb across the inside of my own 2023 vehicle just to drive it. I was told the repair would be covered with my **$50 deductible**, but the part would take about two months. Two months have passed, and I have **never received a single phone call or update** about the repair. This has been an incredibly disappointing experience. Spending **$26,000** on what was supposed to be a certified, reliable vehicle should not come with this many issues so quickly. Ironically, my **2015 Nissan Sentra** gave me far fewer headaches than this "certified" vehicle. The only positive part of my experience was the sales staff, who were friendly and helpful. Unfortunately, the service department has completely overshadowed that. Based on my experience, I cannot recommend this dealership to anyone looking for a dependable vehicle or reliable customer service. **Buyer beware.**

The price was great. They treated my wife like a queen recommend this place highly if you need a…read morejeep a ram or a Wrangler this is the place to go. Best prices in town.

I had a very disappointing experience with DeLand Chrysler Dodge Jeep Ram…read more I went in, agreed on a deal for a used car, and planned to pick it up the next day because I had to work. I had already sold my previous vehicle so I could use the money as a down payment. Instead, I waited five days and had to make two phone calls before I was finally told the car had been ready, and I was made to feel like the delay was somehow my fault--even though I had been told the vehicle would be ready. When I picked up the vehicle, it still had auction writing all over the windshield, making it obvious that it hadn't even been properly cleaned or prepared for delivery. I brought it up to the salesman, but he didn't seem to care or make any effort to address my concern. When I reviewed the paperwork, I found I had been signed up for a tire package that I don't remember agreeing to, especially since the vehicle didn't need new tires. When I called the dealership, the person at the front desk came across as dismissive and didn't seem interested in handling my concerns professionally. A few months later, I returned to the dealership with my brother, and instead of addressing my experience, I was encouraged to delete my review. I wasn't interested in removing an honest review when I still felt my concerns had never been resolved. To make matters worse, just seven days after purchasing the vehicle, the battery failed and I had to spend about $200 out of my own pocket to replace it. A manager eventually contacted me weeks later and offered a complimentary detail as a goodwill gesture. I accepted the offer, but after that I never heard back. Overall, I felt let down by the communication, the condition the vehicle was delivered in, the customer service, and the way my concerns were handled after the sale. Based on my experience, I would not recommend this dealership.

I have nothing but great things to say about the folks here at Deland Nissa! From Justin to the…read morefinance manager, everyone has been very professional and helped me get financed when other dealerships in the area wouldn't. They will go above and beyond to put you into the vehicle of your dreams!

I originally left this dealership a 5-star review after buying my brand-new Frontier Pro-4X. My…read moresales rep Justin was great. I'm changing that review to 1 star because what happened after the sale was a completely different story. The review pattern makes sense to me now. Most of the 5-star reviews are about sales. A lot of the 1-star reviews are about service. I did not understand how real that split was until I needed serious warranty work. According to Nissan Consumer Affairs' own records, my truck spent 33 days out of service at this dealership alone (not including the additional time it later spent at another Nissan dealer). They did attempt repairs, but once they could not solve the major warranty issues, management put a path forward in writing through Nissan Consumer Affairs and then later reneged on that written agreement without notice. I escalated through management, BBB, and Nissan Consumer Affairs, so there is no misunderstanding and no lack of communication. Everything is documented. When I pursued the BBB route, the dealership responded by changing the story, denying what had already been documented, and publicly presenting a version of events that was flatly inconsistent with the written record. What made the reality impossible to ignore was this: another Nissan dealership (the one Nissan Consumer Affairs sent me to after DeLand Nissan declined to continue) later verified the same issues and began major repairs under Nissan oversight. That should tell you exactly where the problem was. If you buy here and plan to service the vehicle somewhere else, you may be fine. If this is the shop you expect to stand behind the vehicle after the sale when serious warranty issues come up, buyer beware. If you want the paper trail, search "BBB DeLand Nissan" and click "Complaints."

Go get a car from Isaiah idk about the others but he made the experience a 10/10 and got me a…read morebetter purchase then i walked in there for! He helped me get deal closer to what i would be willing to pay! Ask for him for sure !

RUN, don't walk, from this dealership. I had a very…read moredisappointing experience with the sales department at Parks Toyota in Deland on 7/23/2026. We worked with Victor, who was pleasant, but he made a promise he wasn't authorized to keep. He told us the vehicle would come with a second key, and later we were informed they would not provide one or credit the $550 cost. When even Luis the Ops Director refused to offer any solution, we walked away from the deal. After thinking it over, we decided to move forward with the purchase and absorb the cost of getting a second key made ourselves. We had Subaru of Daytona make a second key, costing us $550.00. Unfortunately, the issues didn't stop there. After test driving two vehicles and choosing the one I wanted, they drafted paperwork for the wrong car. I also clearly explained that the title and registration needed to be in both my name and my husband's, just like our trade in. Larry in finance told me they'd have to redo all the paperwork and that it would "take more time," then suggested I wait 30 days and pay additional fees at the DMV to fix their mistake. When I expressed concern, Larry laughed and told me not to be "so pessimistic." Larry's mistake cost me another $85.50 to have the title and registration corrected. Six days after purchasing the car, I noticed oil spots all over my driveway of which I posted photos on my Google review. Instead of contacting Parks, I went directly to Subaru of Daytona, where I learned the wrong drain plug crush washer had been used during the last oil change and subsequently I had to pay to get the correct part installed and refill the oil resulting in an additional cost of $76.31. Subaru of Daytona also found issues with the front tires and alignment. The tires had inconsistent tread wear signaling an underlying issue which we found to be the alignment as well as tire pressure and a damaged tire, all adding up to an additional $919.00 out of pocket. I expected far better service from this dealership since I see a lot of cars that have been purchased at Parks. This purchase cost me an additional $1,630.81, I can see why your staff kept pushing me to sign the "AS IS" document. If I was buying a car privately I would have gotten a PPI, but considering Parks to be a reputable dealership, I took your staff at their word that a full inspection had been performed on the vehicle and a PPI would not be necessary. The way I was treated by your employees left me feeling angry and embarrassed that I did business with Parks and I should at least be reimbursed for these egregious actions caused by their unprofessionalism. I reached out to Parks' GM Adam Berman who has ignored my correspondence. The actions of this dealership not only cost me a significant amount of money a week after purchasing the vehicle, but also caused a great deal of inconvenience. As of yesterday 10/07/26, I unloaded the car I purchased at Parks and purchased a new one at Daytona Subaru. Fabulous staff! Totally transparent, NO additional fees like the worthless $2,000 Parks package and I WON'T be driving a vehicle that advertises Parks!!

Outstanding Service from Omar Garcia…read more My husband and I would like to recognize Omar Garcia for the consistently exceptional service he provides at Mitsubishi. Every experience we've had with Omar has been outstanding. He is honest, knowledgeable, professional, and always works quickly to find the best possible solution while being mindful of keeping costs as reasonable as possible. What especially stands out is the genuine care he shows his customers. He listens, explains things clearly, addresses concerns promptly, and does everything he can to give you peace of mind. We've also witnessed his interactions with other customers, and it's clear that this level of service isn't reserved just for us--he treats people with the same kindness, patience, and respect across the board. Omar has excellent people skills, takes pride in his work, and truly knows what he's doing. He is an incredible asset to the service department and absolutely deserves to be recognized for the effort he puts in every day. Thank you, Omar, for always taking such great care of us and our vehicles. It is genuinely a pleasure doing business with you! The Mercer's

Update for 2026 -- this place still continues to provide excellent service to my car. Jovanny who…read morehas helped me this whole year is awesome! Complimentary car wash every time and I never wait over an hour with an appointment!

I can't rave enough about my recent experience with the service department here at Carroll! My…read moretruck broke down due to possible recall. I spoke to 3-4service reps before talking with Kyle. My daughter and myself have dealt with him few other times before, and he was always awesome. But THIS time he absolutely jumped through HOOPSfor me. I explained how much I needed my truck due to medical appointments, and he got it towed in fir me, personally went to everyone that would be working the next day,[ Saturday) and explained the urgency to make this happen. Kept me updated until he left, got the art that I was told needed to be ordered, and between him, the weekend advisor and the team made it happen for me! I am extremely grateful to them all! Not only did they save me the tow cost, but I didn't have to spend another $200 for a rental which I couldn't afford either. I wish I could give them all TEN stars for this one! THANK YOU ALL for making it happen for me! Your team TOTALLY ROCKS!! ​

it's been 12 years since I went car shopping, I looked at and test drove a number of different…read morecars from various dealers throughout the area. I had used Carroll in the past for service on my vehicle that I was looking to replace with great satisfaction so went to that dealership to see what they had. From the time I first set foot into their showroom everyone has so polite, friendly and respectful of me. I ended up working with Kyle Thies, he is a very polite, no pressure salesman who answered all of my questions and was very accommodating to my needs. negotiations took 2 days however we were able to finalize a deal and I purchased my vehicle from Carroll. I have since closing the deal contacted Kyle who has been very responsive to my text messages. I would recommend anyone looking for a vehicle to stop by Carroll and ask for Kyle, you won't be disappointed with the service you receive from him.

I was recently at Coggin Deland, the experience I had with Rashna, she was my sales advisor, her…read moreknowledge and expertise was amazing. I will definitely go back again and I will tell my friends and family.

Finally got the car, but what hassle and the amount of time and a very high number of calls were…read morenecessary to finally put a deal to bed. Sales people and the finance department were slow to respont if ever. Never receiver the LEGALLY REQUIRED signed sales document breaking down the sales price of the vehicle, deposit, fees and taxes . You may have a positive experience in person, but cannot recomment Coggin Hyundai DeLand Florida for an online deal. P.S. - The General Manager at Coggin Hyundai, Nelson Tucker reached out and is overnighting the needed documents. I feel I have to point that out

After 2 very poor purchase experiences and an unsuccessful 3rd attempt last year at Gary Yeoman…read moreHonda in Daytona, I had decided I had enough and for our 3rd Honda purchase decided to try Coggin Deland Honda. Went in Monday morning, made the deal without much hassle, went back to work, and picked up the vehicle that evening. They had to get a black on black from their storage lot or sister dealership otherwise I would have driven out with it right then and there in record time (comparatively speaking). I remember my 2 previous purchases with GYH had a lot of back and forth, took ALL day (my first purchase at GYH literally took the entire weekend) and were just painful, miserable and exhausting. I think their strategy is basically to beat you into submission. Truly befuddling compared to my Coggin experience. At Coggin, I had Sam as a Sales Rep (good cop) and he was a little more involved than the sales rep from GYH which meant I didn't have to deal with the Sales Manager (bad cop) as much. In all 3 of my experiences at GYH, the Sales Manager(s) were very rude, unprofessional and disrespectful (even as a repeat customer) so tbh I had a short fuse going into Coggin. When it came to talking price the sales manager put up a little fight but (smartly) knew when to back off so we agreed on purchase price and trade in value without too much BS. The finance guy also was also pretty laid back and was "no pressure" in terms of add-ons after the fact which I appreciated. So overall, I would say it was a fairly painless experience all things considered. In terms of a sales rep, I'd like to think that whoever you get at Coggin will also be as professional, polite, respectful and thorough as SAM as their overall corporate culture (on this visit) seemed more relaxed than GYH. So hopefully he is a representation of the rule not the exception. There's a lot of negativity that comes with buying a car at GYH. Not so much at Coggin. I can only hope for positive experiences with the service dept. Time will tell..but based on my experience thus far I would recommend giving Coggin a shot. Best of luck.

We stopped in at Coggin Deland Honda to look at the new 2025 Honda CRV and HRV's after deciding to…read moreupdate and replace our aging Honda Accord which had served us well while driving it 159,000 trouble free miles. When we arrived we were greeted by Sam Ahasan who provided outstanding customer service during both of our same day visits. Sam gave us a through view of the 2025 CRV after we decided this was more in line with what we were looking for. He is a very knowledgeable salesperson and we could not have been more pleased. After taking a test drive Sam again went over all the upgrades and safety features and invited us inside to discuss pricing. I can highly recommend Sam if your looking for a new Honda, he is very professional and "listens" and doesn't try to guide you to something other than what you are looking for. I felt this dealership was very upfront with their pricing, I told Sam were were still looking at a few other comparable vehicles but we would be looking to making a purchase immediately if we landed on the right vehicle and the pricing and our trade met our expectations - Although the Honda CRV was very nice it was Sam that got us back for the second visit as we continued to make our final decision. We I'm sure Sam was disappointed when I informed him that we decided to purchase a different vehicle from another dealership but he understood from the beginning that we were looking for the best solution for us and thanked us for the opportunity. I was very happy with our experience here...

Purchased my first car here. I will start with the good. My salesmen I think Scott was his name,…read morewas very kind, not pushy, made this stressful process much easier for me. Now, the bad comes in. Finance office. The finance guy made this into the typical horrific dealership experience of having my money stolen for their own profits. I think his name was Mark. His office is the far left by the window. Stay away from him unless you like pushy, intimidating type of sales tactics. I came in with already approved financing though bank of america. I showed them the paper. They told me they will get me a lower rate. I sat there as they went away "trying to come up with a lower rate". They kept coming back asking me bunch of questions such as my last employers information and how much money I made. I answered it all but felt very odd, because Bank of America did not ask me any of that. Then eventually Mark came in and said, this is the rate you are going to get with BoA. And the rate was higher! My approved loan amount was about 1k lower then what the car ended up being, so I figured maybe thats why the rate is higher. The finance guy made me believe that this was a loan I was getting though BoA not through the dealership, I didnt realize dealership will sell you a loan from same institution with higher rate so they can pocket the difference. The next day I get a call from BoA asking me how everything went and I told him how my rate ended up being higher. They looked at the records and that is when I found out I was scammed by the dealer. Bottom line, if you purchasing a car here, you can go with Scott the salesmen, but avoid financing office completely if possible. Especially if you already have an approved loan, dont let them scam you into "giving you a lower rate". Now I did come in very upset at how I was treated at the finance office and I spoke to the finance Manager, his office is right next to Mark's, in the middle. He did show some empathy (something Mark COMPLETELY lacks), but I still felt as though he kept defending his fellow coworker. Me and my friend who I came in BOTH said that Mark shouldn't work there, he should be a prison guard or work for military, thats the type of personality he has, very cold. Yes, I understand people are trying to make money, (I worked in sales myself), but in sales you are also suppose to make your customer feel valued and that you have their best interest. The finance manager apologized and told me Mark will send me an email to try to make up to me in some way. I NEVER received any emails from the dealership and haven't been back. If you want a 100% genuine experience with caring people go to Off lease only in Orlando, they dont work on commission but get paid based on their reviews, even if they didn't sell, so you know you will get the best customer service possible, or Honda dealership in Orlando on semoran blvd. Such a drastic difference from this dealership. They are always smiling, apologetic, caring, NEVER pushy. And the honda dealership has free snacks! stay away from Finance guy.

Big shout out for the service department. I was easy to drop off my truck for an oil change. Good…read morecommunication on the service and repair report. When I found out I could not get to the dealership to pick up my truck before closing, they set it up to deliver the truck to my house without me asking. Made my day!