I bought my second 2025 Kia soul from Deland Kia today I traded in one I bought 15 months ago and the staff headed by Nicholas Perry and John the local sales manager did a great job. They detailed the car filled up the tank and handled the transaction professionally and quickly I'll be buyers more vehicles here in the future recent discoveries are causing me to amend my earlier review of Deland Kia when I originally was told about doing this deal I was told that they only have like a $400 profit on these cars and there was no room for negotiations however I come to read this list of expenses and there's a $999 pre-delivery service charge $599 electronic registration filing fee. A salesman sat with me for about 15 minutes and said he's gonna do this e-registration which turns out to be $599 for my opinion almost nothing at all so in essence in addition to the $400 profit they said they were making there's another $1600 here in fees and I questioned them about it today and they're not going back on any of those fees so just beware when you make purchases like this to read every single line question every single line and that's all I have to say at this point read more

Deland Kia - Again, an explanation of the pre-delivery service fees, which are paid to the dealer as a profit - Car Dealers Near Me - DeLand, Florida

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I have a warranty issue with my 2024 Kia Sportage I made the appointment and a technician/representative called me to go over exactly what problem I was having with my car she was very intelligent and thorough with all her questioning and requested that I did the drop off service so they can spend a few hours with my car and I didn't have to wait. They did definitely plan an advance in the communication was 10 out of 10. read more

Deland Kia - Car Dealers Near Me - DeLand, Florida

I've had a very frustrating experience with this Kia dealership since purchasing my car. After my purchase, I continued receiving notices claiming I have a balance on my car note when I do not. At the same time, they send me offers trying to sell me another car, using my current vehicle as if it still has a balance--which is inaccurate and misleading. I even went in to have my car's value assessed after receiving one of these offers and was told I would receive a gift card for coming in. I never received the gift card, which only adds to the pattern of unfulfilled promises. Customer service has been extremely poor. It's nearly impossible to get a call back or speak with an advisor when I need help. I've made multiple attempts to get clarification and support, but communication has been inconsistent and unreliable. I was also told at the time of purchase that I would receive complimentary car washes. Shortly after, I was told that was no longer offered and had to start paying. Now, I'm being told I can't get car washes at all because the wash bay has been sold. This is a clear example of promises not being honored. On top of that, I'm now being told I need to complete work to maintain my warranty--even though I've already had that work done. This adds unnecessary stress and raises concerns about how records and customer accounts are being handled. Another issue is the way service appointments are handled. Advisors are switched during the visit--one person checks you in and a completely different person checks you out. There is little to no communication about what services were performed or any concerns found. When explanations are given, the advisor often doesn't seem to fully understand the report, which makes it hard to trust the information being provided. Overall, this has been a disappointing and stressful experience. I expected better transparency, communication, and follow-through after purchasing a vehicle. I would not recommend this dealership based on my experience read more

Outstanding experience for buying my car. Jorge and Matt worked quickly to get exactly what we asked for no games straight shooters. Best experience I've ever had buying a car thanks guys! We will definitely be coming back to you in future and sending anyone we know who wants a great deal! read more

Deland Kia - 2026 Kia Sorento S - Car Dealers Near Me - DeLand, Florida

I cannot say enough great things about this dealership. Juan Restrepo was incredible he helped me with great respect, listened to my question and answered them all. The people working there always had a big smile on their faces. I would highly recommend this dealership. read more

The amount of red flags this place gave me led me to writing this review. I booked an oil change on the Deland Kia website yesterday around 9am. I received the first call from Deland Kia around 4:20pm asking if I was interested in trading in my vehicle. I said no, and the gentleman said he would note my file. Around 7pm, I received a second call from Deland Kia followed by a text asking if I would interested in a VIP trade- to which I did not respond. I arrived at 1:25pm for my 1:30pm appointment and there was a cluster of 5-6 men standing near the entrance and all waved me down. I rolled my window down and said I was there for an oil change. They pointed and asked if I'd be interested in shopping new vehicles while I waited. I said no thank you and drove to service. I informed the service agent that this was my first time at Deland Kia, but I've been to many other Kia's and gotten my oil changed for no cost to me (a prepaid warranty I got with my vehicle purchase). We went inside for them to look up my warranty, and he said each Kia location is independently owned- that there would be a cost to me to have my oil changed here. We talked for a few minutes, where other advisors watched, and the one insisted my Kia warranty doesn't work at this Kia. I said, ok I'll take my car and go to Greenway Kia North, where I've never been charged. I walked out to my car and there was a duo of gentlemen standing near my windshield. They had circled all of the dings on my dashboard, and wanted to inform me of the safety implications. I said I was not having service done here and that I was leaving, where they insisted their service is separate from Kia and covered with insurance. I was beyond irritated and felt pressured. All of my interactions were with male employees while the females looked from afar or played on their phones. As I'm about 5 minutes away (venting to my husband who tells me never to go back), I receive 2 back to back calls from DeLand Kia followed by a 3rd call from an unknown number. Then, a text from the service advisor at Deland Kia apologizing for the trouble and saying they would honor my warranty. Yes, it's a lot to type. Yes, it was a crazy series of events. I was so stressed out! I'd rather drive 35 minutes away to Greenway Kia because it's easy and relaxing. I've often had 1 Kia salesperson approach me each visit, but an experience like this. read more

0-Star Review for Deland Kia I had one of the worst customer service experiences at Deland Kia this past Tuesday, and I left feeling truly hurt and disrespected. I was assisted by a service member named Bre, and the way I was treated was completely unacceptable. She was rude, talked over me, and showed no sympathy or understanding for what I was trying to explain. I came in expecting help and respect, but instead I was made to feel small and ignored. There was no apology, no effort to listen -- just attitude and dismissal. It's honestly sad when you go somewhere hoping for good service and leave feeling worse than when you arrived. I really hope the management sees this and takes it seriously, because no customer should ever be treated the way I was. Yours truly Brittney read more

Took my 2018 #KiaStinger to #DelandKia for an evaporator replacement. They broke the radio screen (replaced it) but cracked the dashboard -- and then refused to fix it, blaming "brittle plastic." If that's policy, tell customers before the damage happens, not after. Poor workmanship. Zero accountability. #DelandKia #DelandFL #DaytonaBeach #OrangeCityFL #VolusiaCounty #CentralFlorida #KiaService #AutoRepair #CarOwnersBeware #ConsumerAlert #SupportLocalEthicalBusinesses read more

DO NOT BUY FROM HERE!!! First I wanna mention the disgusting place we went to, like the customer service is terrible. If you try to call the service department you might get hung up on quite often lol. Bought a vehicle from Juan and I was lied to. I upon purchasing the vehicle was told the warranty on the car pretty much covers everything which it did not, and if I didn't like the car I had 30 days to bring the vehicle back before finalizing the deal. I was given the choice between 3 vehicles. Turns out that's a big no no, speakers are blown in the car/audio is really messed up which the service department won't cover. My brake light also went out and they are saying it's on my end to replace. They sold me the car thinking I was gonna be in good hands, but in reality I'm left by myself spending a lot of money on things they should fix. The car is a 2019, the "warranty" doesn't cover anything. Apparently lying to someone while trying to sell a car isn't illegal, All a SCAM!!! read more

I really wanted to write a great review for these people ... and Kia Customer service department ....... BUT I CAN'T. My daughter had the most awful experience with the service department. They must have not passed any common sense tests or are massively dumb in my opinion ... and I had 16 years experience in automotive repair management - so I do understand automotive repair. They said that a minor scrape on the outside of the car fender caused a sensor on the inside of the wheel well to go bad 6 MONTHS LATER ..... what ????? Then they subsequently refused to honor the warranty. I contacted the Kia customer service department and they told me they would not help . Kia seems to be a completely different company than it was 5 years ago. I don't know if the class action suit has affected them that badly but they are not customer supportive today to us like they have been in the past . My family and friends have purchased many Kia's during the past 10 years and they went out of their way to be fair and helpful ... that just does not seem to be the case anymore ....and not just at this dealer. It is my opinion that they try to maximize every $ they can get from you and then welch on the warranty. I will not purchase another Kia and will tell all my family and friends to beware ..... there are companies that DO take care of their customers. read more

I had a need for a used car mechanical inspection for a 2023 Kia Stinger. Chris was the service advisor and did a great job on the intake process, assessing what I needed, and keeping me posted on the progress of the work. He answered all my questions, and the mechanic's work on a few needed items was exactly right. One of the major concerns I noticed with the car when I purchased it was that the alignment of the headlights was totally wrong, and the mechanic was able to do a new alignment perfectly. With Chris' work, this was an excellent experience with a group of very professional staff...thanks to them all! read more

2nd bad experience here with my Telluride Latest //I was going to be charged a $230 diagnostic fee for a warranty issue which the mfer pays the dealer for. previous issue was a $900 estimate to fix grab handle (reputedly had to remove headliner to replace) Took ten minutes to re-attach from an independent shop down the street read more

Deland kia is the best. It's worth my drive on the other side of I-4 in Daytona Beach. The service department is always efficient. The advisors always listen to your concerns. I feel that there is a team approach in every thing they do. If something is not right, the mechanic is approached and together the problem is resolved. Everything is right and I am out the door happy. Thank you, Deland Kia for being my go to dealership. read more

Noah is the best. Glad he's the service manager he deserves it. This mornings experience in service was so much better that yesterday. If you don't have an appointment go on Tuesday instead of Monday if at all possible. read more

I have only used this service center a couple of times prior to today. Very disappointed in the service. The condescending tone of Bree was rude. She kept repeating how they couldn't really help me unless I was willing to wait 4 hours for them to assess the issue of flashing accent lights under the dash as well as the touch screen glitching. She stated she didn't even know there were interior accent lights in the 2025 Seltos and did I add this after purchase. I've had the car a little over a week. How can I trust someone to tell me what's wrong with the car when she didn't even know the vehicle and very knowledgeable about how I couldn't be helped and only waste my time? This could have been mentioned before I drove more than 30 minutes to get there in I4 traffic. Very very disappointed. I also called the service manager Noah but even then I was told he "might" be there today. I got his voicemail and decided not to leave a message because nothing will be done. I guess good service is only for some not all. I won't be going back for service nor purchases. I have a feeling I won't be missed even after buying or leasing with them for more than ten years. I will update if the situation changes. read more

so a 2024 Kia Tucson in February 2025. The air conditioner has mildew for the past four months, but the dealership is over an hour away from where I live. I just spoke to the service department and they told me it's not covered under warranty because the smell of mildew coming out of my air conditioner could many reasons that it could be smelling like that. This dealership sucks most dealerships cover almost anything that happens within reason if you're under 36,000 miles I have less than 18,000 miles on my car. saying I'm Disappointed in the dealership is being very generous. they never gave me the second key. They never provided a manual for the vehicle. I mean nothing they have done has been good just being honest I would find a somewhere else if I was you. read more

Came to this location since it was all near the other dealers. Pulled in and saw a lot of sales men told them what cars I was looking and the price range I was looking at. The sales rep, (didn't catch his name) showed us a few cars we didn't really feel like he was very interested in showing up or dealing with us. We told him thank you and went on our way. He didn't ask for our number to stay in touch which is unusual for sale reps as I had been car shopping for almost a week at this point and every single one has gotten my number. read more

I went there to look at a k5 red interior. I'm a read head and the car salesman asked if the carpets matched the drapes on me. Definitely won't be back. read more

I had an awesome car sales experience at Deland Kia. John Mudge was my salesperson and he was great. Not pushy at all. He asked me lots of questions about what I wanted and I went home with exactly that. Thank you!!! read more

My husband and I bought a Telluride from this dealership in 2023 and the check engine light came on for the same thing 4 times so we had to trade out for another one which increased my payments!!!!! Totally unfair. Now I have a 2024 Telluride and it's had recall after recall. When I brought it to be repaired on July 18 I told them the window trim is just falling off. They claimed they ordered some but here we are heading into September and I've heard nothing. The window trim is all about to just fall off every time the door is shut. This is absolutely ridiculous. And now we have another recall to come in for. If someone could actually get back to us that would be great. read more

Scheduled an appointment for recalls and tire rotation. She wouldn't let me schedule all 6 recall services at the same time as they "don't do that." I told her they could keep my car overnight if needed. Would only let me schedule half then and told me to schedule the other half the day I come in. On appointment day, the service advisor confirmed what I was there for and asked if I needed anything else. Told him I needed tire rotation but declined oil change as it wasn't time for one. When he asked if I needed any other services, I explained that my car sounded funny when I started it from the key fob,. Asked him if they could give that a try and tell me if they thought something was wrong. Later, when he called to tell me, my car was ready, he summarized what had been done: all six recalls, tire rotation, oil change, and auto start wasn't functioning as my battery level had dropped below 60%. He asked if I wanted to buy a battery. I declined of course because that's not what I had asked to be checked and because that is my least favorite feature on my Telluride anyway. I was pleasantly surprised, however, to learn that they had corrected all six recalls despite what I was initially told when I scheduled the appointment. I was frustrated that they performed an oil change when I specifically said I didn't want it and the extra issue that I asked about was not what they checked. When I picked up my car, I was not charged for the oil change, and the people at the service desk were friendly. It seems to be a very high-volume service department, but maybe the schedulers need some training/clarification and the service advisors should ask follow-up questions during in-take if they're unsure what the customer is requesting. When I went in to pick up my car, I was looking at a brand new Telluride after checking out. Got sucked in by the sales manager with the whole "we could get you into a brand new one at the same payment if you have 5 minutes" spiel. Test drove with Juan who was very knowledgeable about Kia products and features. Did have to haggle with sales a bit and remind them what they said to me that put me in that chair in the first place. Finance guy, Jacob, knows his stuff. Digital desktop for signing documents eliminated paper shuffling and helped make that part quick and easy. Files transferred to USB and given at the end. Very cool. read more

Service department is awful. I have used this dealership going on 10 years, and they used to be fantastic, now they are trash. Impossible to get ahold them(even to get an update on service on your car currently in the shop), they don't return calls, and it takes hours even for something simple as an scheduled oil change. I don't trust them anymore, they have tried to tell me my newer battery was dead and when I questioned that and said my battery is under warranty all of the sudden the battery was fine and I didn't need a new one. I'm truly disgusted with how awful the service is now, and I don't recommend them... go somewhere else!!!! read more

What an experience!!!! Enrique swept me off my shoes with his excellent delivery and exceptional customer service. The process was smooth and fast. I loved every detail of the process. From looking at the vehicle to driving off the Lot. Thank you Enrique for helping me get my dream vehicle. I will definitely send more people your way Enrique. Keep it up. read more

I usually only try to write good reviews but I am so annoyed and aggrevated I need to express it because they really dont care. First, I received a completely false text to get me here. I do love my car but i was told multiple lies to get the car in the first place. It should of been a sign when they lost my keys and didnt want to give them to me a couple of times to keep me there. I was here over 5 hours and they didnt try to clean or put gas in there until last minute so i got a half cleaned vehicle because at this point i had to leave and they were rushing.  You will be in a better situation with our car:  LIE We are the only ones who give lifetime free oil changes. None of the other kias around central fl do it: LIE Your interest rate will go down: LIE ( I am being told by multiple places it can be lower even with negative equity ( their excuse for everything) Your current loan is for 84 months, this one is 72: LIE ( my current loan at that time was also 72 months) A bunch of lies for no reason. I hate when people try to con you into something. You will get tinted when you get the car: LIE (although they do tint for you after i got the car all of a sudden i have to wait a few weeks to get it done when I was under the impression it would get done that day. I ended up paying for my own tint) Finance guy doesnt go over the documents with you just have you sign sign sign and when you ask what it is he just says oh this is that without any explanation.  Also wanted to nogitiate my payments multiple times and they said they would call kia because i have been a consistant customer and can probably get me in a higher tier.. never did that either. They would only walk away and come back with a new amount each time. I finally gave in but again but it wasnt what i wanted and/or could of received.  Nothing they have said or done for me to make me feel like it was worth it. I also had a situation with my car and i spoke with Karen and specifically asked what i should do. She said she would speak with someone and let me know. Now when i get invited to bring my car I ASSUMED she actually confirmed. Clearly she never did because she didnt tell me they wont look at my car on A Saturday because they are "too busy" but tell me to leave my car when i have no other transportation. she told me to bring it in to have them look at it anyways only for me to get there and they tell me they cant. I asked for her to confim and she came back and LIED AGAIN to have me come here for NOTHING. I live 30 min away and work during the week. The weekends are my only days off. They dont apologize or anything just sit there and look dumb as if she didnt just make it seem like they would help me when i got there. She also has a very sarcastic mouth and I try to keep my cool with people but she really made me want to go off on her a few times. I am pissed that I even dealt with this Kia because I am completely dissatisfied with the service that I received and wish I went somewhere else. This Kia needs a better team that doesnt lie and are more professional. They dont care about their customers forreal. It shows after you sign those documents so be careful not to make the same mistakes I made by going here and dealing with them. read more

There service technician dose not take pride in there work. I brought my Kia Rio for the recall they left screws out of the steering wheel cover and reinstall the steering wheel off center. Now I have to go back for them to reinstall the steering wheel correct. read more

Not happy at all with this dealership . Treated my friend horrible and talked down to her ;the salesman and finance officer, who was rude and condesending! Would not show her any paper work and she caught them in several lies! She put $8000 down with Tier one credit and left with a payment over $700 a month and never showed her the car she wanted! Not trust worthy; don't buy from this dealership! read more

2of5. Actively looking at Kia EV/Hybrid vehicles past 3 months. ADVERTISED as offering 10K OVER KBB valuation. 1) Dealership undervalued KBB by 10K, then marked up MSRP by 10K, finally noting they'd give a 7K discount to 'new paper offer' WTF! Simple math car value (KBB Cash offer of 24k): Dealership offering 18K ADD 10K Over MSRP Subtract 7K ....... potential vehicle priced at 51K instead of MSRP 41K really? WALK AWAY! read more

Deland Kia does not honor timely service appointments. Ghetto chairs and waiting area. Don't respect people's time. Go somewhere else.

I recently bought a 2025 Kia soul at Deland Kia however their finance mgrs that renew and transfer tags and registrations caused me to not be able to retain the personal tag I've had for the last 15 yrs Jordan and Jacob the mgrs by giving me incorrect information and telling me be how to renew or register my new vehicle caused me to lose the ability to keep this tag even after I explained that I wanted this tag to be renewed and retained each of them gave me gave instructions and or things to do yet I've now lost my tag according to the dmv read more

Completely frustrated with the way I've been treated by this dealership. I've bought two vehicles from this location and never really had issues until lately. I own a 2020 Sorento that has had a broken stereo and back window for over year now. Both of which are covered by warranty. When I first took it in November of 2020 they pulled all the rubber out of the window making it impossible to get the window up if it was rolled down. I've taken the car in four times since and each time they say they're going to order the part and when I bring my car back in they've magically "sent back" the part I needed. Like what???? I took my Sorento in last week for an oil change and I got the same run around about the part. Not only that I left the service department and they had taken the trash and thrown it on my passenger floor. Upon leaving I noticed a swooshing sound from the dashboard but I had to get home because I have three small kids. Sadly I put this off for a few days before noticing a terrible smell coming from the inside, this is when I noticed a pool of water on my passenger floor. There was literally water pouring out of my dashboard saturating my floor boards. There response was that it was "purely coincidental" and that I would have to pay 89.99 to have the ac unit checked and cleared... I'm sorry. I had absolutely no issue until the second I left my service appointment!! So unbelievably disappointed with Kia and the lack of customer service I experienced today and the last few months. I definitely will be looking for a new vehicle in the next months to come. FYI I went to my local auto store and cleared the ac line for five dollars with a compressor within two minutes. So glad I didn't waste 90 dollars for a tech to clear it and throw the trash in my car afterwards. read more

Service center is awful. $220 wasted to be told nothing. They were also very rude and dismissive. I don't think they even opened the hood because the next place I went found a glaringly obvious issue immediately just by opening the hood at looking in. Don't bother. Also don't buy a Kia, the thing is a lemon. read more

Just had my first service at Deland Kia. Excellent experience in all respects. From making appointment to being greeted, communicating with service advisor Rafael to chance meeting with salesman Gianni who graciously helped me with coffee machine! Service was not pushy. Salesman was not pushy. All service was done well and explained before and when leaving. Service was quickly performed. read more

This dealership is the best experience you could possibly have working with the service department is excellent. Noah is the number one person in the salesthis dealership is the best experience you could possibly have working with the service department is excellent. Noah is the number one person in the service department my wife and I have purchased nine times at this dealership always upgrading to the best car you get the most for your money from Kia and free oil changes for life. You can't beat that. I have an EV six and I will go nowhere to purchase my car if I do, thank you read more

Horrible dealership, unorganized and dirty, can't imagine how anyone moves cars around in that lot

Fraudulent and Deceptive Business Practices, Exploitation of a Senior citizen Sadly I could not choose zero stars. I purchased a CAR from Deland KIA in August 2023 with out knowing that they were selling me a car that has been in the flood. The car had 10,803 miles on it when I purchased it. I became very sick from MOLD TOXICITY it took awhile for me to realize that it was the car that was making me, and my 15 year old son very sick. I had it tested and it tested positive for 12 different fungi and very high levels of MOLD. Testing Company said unsafe DO MOT USE . Upon contacting the dealer they ignored me so I had to get the Attorney Generals Office involved at which point the general manager at Deland Kia Nick Perry contacted me. I went to the dealer to discuss and all they wanted to do was take a credit app and leave me 16,000.00 underwater on the flood car they had sold me DO NOT TRUST THEM as they are very deceptive. I am still very sick. I parked the car and no longer can use it. Upon realizing that the car was making me sick coming to find out, I was never given paperwork when I purchased the car on my trip to the dealer to notify them of the situation. First thing I asked for was the buyers order. Upon examining the buyers order, I discovered none of the figures were as discussed! The desktop became a tablet, and as I was signing figures were being changed Do not trust. Do not deal with Deland Kia at all. Exploitation of a Senior Citizen Fraudulent and deceptive business practices read more

I recently spent a few hours at KIA of Deland and all I can is that upper management are jerks! The sales team are great, patient, and very respectful. The Finance manager is very Zen and respectful. I made the mistake of asking the GM (who sits in a elevated desk like a lord) to get close to MSRP on price for a Telluride and the man went Jerry Springer(berserk) on me. He kept reminding me that I already agreed to a price what he wrote up in a sharpie...No it was a soft price and I never signed off on any paper work saying that I was locked in. Sorry It's not my first car purchase. Back story-I left a deposit and waited a month for the inventory to come in. A lot can change in a month and it did. The general manger basically told me hell no that he would not come close to MSRP because he can sell for more to another person...He also said that he did not like how I approached his desk. Said I was pushy...Perhaps. I just wanted his attention. He and I began arguing in the front of the sales floor, and then in service lobby because his bedside manner was atrocious! Our argument got so loud and spirited that another customer waiting in the service area told the GM to pipe down, calm down and for us to take our argument/negotiation to a room...No lie the GM started arguing with the customer sitting down waiting for a oil change that said pipe down...He was arguing with me and another customer simultaneously(Jerry Springer show). In all my years I've never seen such a clown show. I personally would never ever, ever, ever, ever do any kind of business at KIA of Deland in the future. Just because of how stubborn, thirty upper management is. Seems like getting max dollars on bottom line is the only thing to upper management. In fact, I was told that there are other managers who are worse then the guy I dealt with and he the nice one(wtf). I wasted over two hours of my life arguing for $1000 of which I only got $250 once the GM finally calmed down. Its so unfair that you see one price on the internet(KIA.COM) and then you go into the dealership to buy a new car and they mark the car way over MSRP and then say market, just to kinda bring the price down like they're giving you deal. Its 3 card Monty! The GM and every person in upper management needs to be retrained on what true customer service is! Because they think their sh*t don't stink. Long story short I did purchase a SUV there only because my wife really wanted a specific color that they had....The worst dealership experience of my life! Now I have to dealt with them for lifetime oil changes(I'm so excited-not)Again sales guys are cool but management are straight jerks! They should be forced to go back to sales just to eat some humble pie. They treat you like a subordinate/serf vs a customer who trying to get the price they saw on KIA's website! read more

purchased my 1st Kia here in 2011. I traded it in for an SUV in 2014. Deland Kia has done every service for the last 10 years. It has truly just been maintenance and oil changes, brakes etc. Recently my car developed a weird vibration. I brought the car in suspecting that it might be the transmission but when it was hooked up to the diagnostic computer...Nothing!!! Now can I just tell you about my rep Noah Roman!!! My car is still under warranty so he was trying to get Kia to replace the transmission but without that diagnostic information there was no way. After 2 other trips to the service center he gave me a loaner and kept my car. Noah's sincere desire was to get this 10 year old car's transmission fixed or replaced. I can tell you that most people would have just told me that there was nothing that they could do, washed their hands of the whole situation and sent me on my way. Noah didn't!!! He called me after having my car for 3 weeks and it runs like a new car. What did they do? It was an issue with the fluid and the calibration so they flushed the transmission and re-calibrated it and it is great. Noah told me that if it acts up again that we would start all over again with trying to replace it. I don't think that is going to be necessary but we'll see. I still have 3000 miles left on my warranty. I run a business. The way that Noah treated me is the way that I treat my customers. It is still surprising to me when ANYONE still cares about customer service. Thank you Deland Kia and Thank you again Noah! " I 'preciate ya". read more

Asked that old coverage on old vehicle be transferred to the new vehicle. It was not. They are charging me $20 to rotate my tires when that was something I had before that they promised would be transferred to the new vehicle I bought from them. They refused to do so without charge . I am NOT HAPPY WITH THEM !!! read more

Went in here looking to trade up a family car and they valued it 4000 less than Kelly blue book guess these guys won't be selling a car today I'll drive to Atkins Ford in winder ga where the gave me extra on my car and no money dwn They make dreams come true needless to say we won't be buying another Kia and definitely from a brand new dealership that we ask what the sell price is abs the salesman sits on the bench and says why don't u look at the sticker guess with a event going there not to motivated to move inventory so Atlanta here we come terrible customer service I wouldn't go back js look at the reviews they speak volume I do business with people who appreciate your money after all it's not free Jane a blessed day #atkinsford ‍‍‍‍‍‍‍ read more

BELIEVE ALL THE BAD REVIEWS!! There is a reason why this place has so many horrible reviews! I traveled there to get a few belongings from my storage unit and shipping turned out to not be an option. My wife needed a new vehicle so we decided to buy one and drive back with property. went to Deland Kia because it was closer then Orlando Kia dealership......what a mistake!! They baited me by making a deal with me ( shook on it and have the deal in writing!!). I canceled my flight ( lost 300.00 for ticket) kept my rental car an extra day ( 50.00) and my hotel and extra night ( 100.00) all because we had a clear deal with "out the door " cost! When I went back to pay for vehicle and sign docs at the very last page of Docs the cost went up 900.00 dollars! When I questioned them and said no, we had an out the door deal, they claimed that they didn't conaider my taxes. When I showed them the picture of the paper work deal that clearly shows my zip code and tax estimate written in black marker clearly they said it wasmy added!!! wow they did this knowing I had to get back for work reasons asap and staying longer incurring the fees put me in a need to leave situation! Do yourself a favor, go to Kia Orlando or Kia Daytona, hindsight is always the best teacher! There is a reason they have soooo many bad reviews and a reason the manger only responds to select few....they don't give a damn! Liars. The only way to change this type of behavior is to make the dealership change its people at the top! Make them pay the price for doing bad/ dishonorable business and buy a car somewhere else! read more