Staff friendly and happy to show me cars within my budget without being pushy or looming over us…read more Jeremy showed us around and was very helpful.

great helpful people ,great buying experience was here. If…read moreyou need a car come see this great group of people. Jose R.

To best describe my experience with Parks Toyota of DeLand, I need to tell you a story. About a…read moreyear and a half ago, my Ford lease was up and it was time to move forward on a new vehicle. My wife and I, living in Seminole county, went to a dealership nearer to our house and leased a 2017 RAV4 XLE. Our experience at that time was great and we received a great vehicle as a result. I haven't had a driver's license in nearly 8 years, and last week, I rectified that issue. It wasn't due to a criminal charge or anything like that; merely the inability to share a vehicle led to my blase outlook on possessing the card. Then, with the card in my possession and only one car at home, it only took 24 hours to realize that we could not survive, logistically, with one set of wheels at home. We went to the same dealership that we got the RAV4 from, which I won't name out of respect for Parks, and the experience I had was subpar. Don't worry, I'll write that one next. To shorten the bad aspect, they showed little to no customer service or loyalty to my return business, making me think I had chosen the wrong dealership in the first place. So I reached out to Parks and spoke with Tom Scheffer and explained the whole ordeal with the first dealership. He explained and he and his colleague, Candice, would be happy to work with us and rectify the issues I had at the other location. We arrived at 3PM on Sunday, spoke on the vehicle that I wanted, in the right color and trim level and it appeared on the side of the building, detailed with a full tank, ready to go. We went over our deal with Candice, and then moved over to Scott Levitt's office to finalize our paperwork. After another 30 minutes with Scott, and his two-color highlighter finesse, we had signed on every dotted line, set up insurance, and we were ready to caravan back to Seminole county. I went out of my element on Sunday. I was an hour North of home, at a dealership I had never been to before and I was completely, totally, impressed. The showroom was clean and uncluttered. It made me feel at home. I was not pressured. I was waited on. And felt appreciated by my being there. Parks Toyota of DeLand really pulled out all of the stops. When my wife's lease is up in 2020, I know exactly where I am going, whether it is further away or not. It is 100% worth the drive. Again, Candice Hartley, Tom Scheffer, and Scott Levitt, THANK YOU FOR ALL OF YOUR HELP!!!!!! I could not be more satisfied. We will most definitely return. 10/10!

By far the worst communication of any dealership I have ever tried to work with, multiple days of…read moreno call backs and no response, and when they would respond it was an absolute joke. The word unprofessional is an understatement.

The price was great. They treated my wife like a queen recommend this place highly if you need a…read morejeep a ram or a Wrangler this is the place to go. Best prices in town.

Do not believe the Lifetime power train warranty they tell you get if you buy a vehicle here. They…read moreliterally you charge you a lot for diagnostic fees. And then even if it's part of the powertrain, they decide whether it's covered or not. the services take forever and over the years they've just come off in scumbaggish kind of way that they do business.

I bought my second 2025 Kia soul from Deland Kia today I traded in one I bought 15 months ago and…read morethe staff headed by Nicholas Perry and John the local sales manager did a great job. They detailed the car filled up the tank and handled the transaction professionally and quickly I'll be buyers more vehicles here in the future recent discoveries are causing me to amend my earlier review of Deland Kia when I originally was told about doing this deal I was told that they only have like a $400 profit on these cars and there was no room for negotiations however I come to read this list of expenses and there's a $999 pre-delivery service charge $599 electronic registration filing fee. A salesman sat with me for about 15 minutes and said he's gonna do this e-registration which turns out to be $599 for my opinion almost nothing at all so in essence in addition to the $400 profit they said they were making there's another $1600 here in fees and I questioned them about it today and they're not going back on any of those fees so just beware when you make purchases like this to read every single line question every single line and that's all I have to say at this point

I have a warranty issue with my 2024 Kia Sportage…read more I made the appointment and a technician/representative called me to go over exactly what problem I was having with my car she was very intelligent and thorough with all her questioning and requested that I did the drop off service so they can spend a few hours with my car and I didn't have to wait. They did definitely plan an advance in the communication was 10 out of 10.

Just wanted to give another 5-star review to this dealership. The employees here are so friendly…read moreand knowledgable about Mitsubishi. Appointments are easy to make online and they do try to get you in-and-out as soon as they can. What I appreciate is that every now and then, they come in the waiting room and update you what's happening with your vehicle. They also offer complimentary car washes! My car is always well taken care of here. Special thanks to Omar who has been working with me since last year. I literally only come here if he's taking care of my Mitsubishi. He's very professional and welcoming, to me, his coworkers and the rest of the guests that are also getting their car serviced. Love this place, love my Mitsubishi! Nothing but good to me.

Misled and taken advantage of. What was presented during the negotiation was not what was actually…read moredelivered in the final paperwork. If you're considering buying a vehicle, do yourself a favor and go somewhere else. This place does not operate with honesty or transparency.

Stopped in to possibly buy a car. I found the owner to be extremely rude! Why having a brief…read morediscussion he turned and walked away. I then left and will never go back!

Buyer beware! The vehicles may look good, and the prices seem more than fair. Mike is a wonderful…read moresalesman--kind, polite, and always available to answer questions. However, those vehicles have such low prices for a very good reason. We had picked out a 2004 Mercury Sable sedan, with 150,00 miles, for $1400. Pretty little car, but we couldn't even test drive it--when Mike got in to take us for a spin, it was discovered that the car had no brakes. Not to worry, said Mike. He'd have his mechanic get it in tip-top shape in no time. When the brakes were "fixed," we purchased the car. No warranty of any sort, of course, but we were aware of that. As I drove it home, the brakes worked, but felt funny. I convinced myself that I just wasn't used to them. So my son and I kept telling ourselves for a week that we just needed to adjust to the car. Well, rapidly the brakes became of no concern at all--because the radiator and its connections, it seems, had rusted out. $400 later, we were back on the road again, squishy brakes and all. So we took the car to Tire Choice in DeLand to get the brakes looked at. Almost $700 later, the cylinders on the rear wheels had been replaced (they had totally worn out). The car finally had real brakes! By the time we'd replaced the crumbling windshield wipers, had several systems flushed, and got a complete oil change--and added in the cost of two tow charges--I was out of pocket slightly over $1400 total. My car runs beautifully now, and I feel safe in it. Only problem is,I've had the car less than three weeks, and I've been forced to put more than $1400 into it. So, final price on my $1400 bargain? $2800+, more than double the original price. Plus tax. Again, Buyer Beware.

I had a wonderful experience buying a car. The sales rep Danny Woodmore listened to what my…read morepreferences were and recommended a car that fit my budget and preferences perfectly. The entire experience from the manager to the paperwork processing was an excellent memorable experience without pressure and without surprises. I highly recommend this dealership.

I'm thinking that there might be a class action lawsuit here. I went to Coggin Hyundai for an oil…read morechange. I went there because they sent me a full synthetic oil change offer online. I took screenshots of the offer before I went in. I'm glad I did because when I was done with my oil change they tried to charge me twice what the offer was. $59.99 they tried to charge me 109.99 When I showed the screenshot I was told"why didn't you say that when you came in". I said you sent me the offer! Why should I have to tell you about it when I accepted it online and set an appointment for it online. Then I was told that it would be $68.?? I asked for a print out of the bill. The advisor said that they sent it to my email. ( As of 12 hrs later I still haven't received the said email). I asked again for a print out. I was told "we have a new system that sends everything electronically". I asked a third time for a print out. When I finally received the print out it had a 10% shop supply fee!!!!!!!!! That was on top of parts, labour and taxes I asked about the fee and was told it's an environmental fee. The government sets environmental fees not Coggin and the fee definitely isn't 10% So then I read the disclaimer on the printout that said they charge a 10% shop supply fee( not environmental) to the customer. I asked why was I being charged for shop supplies? Shouldn't that be apart of the cost of parts and labour? The service advisor was obviously getting upset with me and mentioned that it was only $3.15. I said perfect then you can pay for it. The customer should not have to pay a shop supply fee on top of parts and labour. Any brake job is costing unsuspecting customers $40-$50 more for their service. If you don't get a printout most customers wouldn't even notice the additional fee. It's unethical and malicious! Coggin Hyundai is taking money from customers on every servic

Drove over two hours to do a straight trade--my bike for a boat--after confirming the details in…read moreadvance. When I arrived, they rode my bike for a "test ride," but then refused to allow a water test of the boat they expected me to trade for. That's not how fair deals work. If you expect to test someone else's equipment, you should be willing to provide the same opportunity. Wasted time, gas, and effort dealing with this place. I would strongly recommend getting every detail in writing before making the trip.

The owner of this company is the most dishonest person I've ever done business with. The brakes…read morewent out 3 days after I purchased the vehicle. The car isn't safe to drive and now needs $1500 brake line replacement. The owner persuaded me to conduct the transaction under the table in cash. He handed me the title with the previous owners information and told me "write whatever you want on the title" DO NOT PURCHASE A VEHICLE HERE WITHOUT A MECHANICS APPROVAL!!!!

WOW I've been in the car business for over 20 years and never have. I had the experience that I had…read moreat the Land Honda with Jorge and the manager Paul. I want to buy a car for my son and the process was fast and easy. These guys were knowledgeable, friendly not like the usual car dealerships. Highly recommend this dealership and these guys You guys are awesome and have my business for life.

We stopped in at Coggin Deland Honda to look at the new 2025 Honda CRV and HRV's after deciding to…read moreupdate and replace our aging Honda Accord which had served us well while driving it 159,000 trouble free miles. When we arrived we were greeted by Sam Ahasan who provided outstanding customer service during both of our same day visits. Sam gave us a through view of the 2025 CRV after we decided this was more in line with what we were looking for. He is a very knowledgeable salesperson and we could not have been more pleased. After taking a test drive Sam again went over all the upgrades and safety features and invited us inside to discuss pricing. I can highly recommend Sam if your looking for a new Honda, he is very professional and "listens" and doesn't try to guide you to something other than what you are looking for. I felt this dealership was very upfront with their pricing, I told Sam were were still looking at a few other comparable vehicles but we would be looking to making a purchase immediately if we landed on the right vehicle and the pricing and our trade met our expectations - Although the Honda CRV was very nice it was Sam that got us back for the second visit as we continued to make our final decision. We I'm sure Sam was disappointed when I informed him that we decided to purchase a different vehicle from another dealership but he understood from the beginning that we were looking for the best solution for us and thanked us for the opportunity. I was very happy with our experience here...