The advertised price is not what you will pay. They add charges without telling you. For example,…read morethe oil change does not include a filter, so they will charge you more for a filter. In addition, they charge a shop service charge that they don't tell you about. Expect to pay an additional $50 above what they advertise. They will pull out the filters in your car and try to upsell you even though you've told them not to. When I pulled in, it was my turn, but a lady drove in after I was already parked. They had my hood up and serviced her first. When I asked them about it, they said, "Well, she was just getting a top off." It took them 10 or 15 minutes to do her top off, and that meant I had to sit there and wait for them to get to me. I would never recommend the Take Five shop on Shady Grove, and to be honest, my experience has turned me off from the entire company.

Mireya & Jonathan were amazing, they was nice and friendly I…read morewas in and out of the shop

as a woman, i've had way too many experiences with being judged anytime i had to take my car in for…read moreservicing. This, unfortunately, has caused me to not take care of my car as much as I should. I finally took my car in to get serviced at this take 5 location back in January, Ashton was the one who helped me and Andrew was the secondary. I have to say, Ashton was super nice and made me feel comfortable enough to get my car serviced, they both treated me well and discussed things with me in both a professional, yet kind manner. The oil change was super quick, they got me in and out as fast as they could. I will definitely be coming back to this location. Ashton, thanks for taking such great care of me as a new customer!

I visited this location today for the first time. These young men are professional, friendly and…read moreinformative. I will definitely be back!

Came in for my annual Vehicle Inspection and it was also my first time here at this location…read more The service was amazing from the warm welcome to the end of my transaction. The staff were friendly and helpful as well and this took under 20 minutes to do. Will be back for the friendly service and if there anything else my car may need in the future.

This place is the go to for auto maintenance and service. Honest folk who will give you the best…read morebang for your buck work and services. My family and I have been coming here for years and have not had any bad experiences. If they aren't able to get you in they will let you know. All around good people.

Brought my car in for a state inspection. The upsell to get things done to my car was pretty…read moreaggressive. I checked with my husband and he said none of those things were necessary for my car because it's front wheel drive.

Just had the best the best quickest service I've had. Zach was incredibly knowledgeable and took…read moregreat care of me. I will definitely be back

The staff at Rick's Auto on Irving Blvd. are great! Took my 2017 Chevy Cruze for a diesel oil yes,…read moreit is a diesel) and new tires. My car had the original tires with just 34665 miles on them (I don't drive much). I have always been treated great at Rick's and will continue to keep going back instead of Clay Cooley. Better prices and friendly service. Thanks, DeVin, Dante and the mechanics.

Took my vehicle in for knocking when turning. Took them a full month to finally diagnose. The…read moremechanic claim that it was the rack and pinion. My extended warranty would not cover full cost because they said that this shop was trying to overcharge for parts and labor. So I took my vehicle to an actual dealership repair shop and they found that it was the CV joints, not the rack and pinion. This place is incompetent and scammers. I highly recommend taking your business elsewhere. Avoid the stress.

Not very professional, unbelievable prices and performance on my car, I had to go somewhere else to…read morefix their mistakes on my vehicle. They don't care about their customers wait time is always so long as well. NO STARS !!!!

[5] - Friendly staff [5] - Easy access location…read more[5] - Fast Service [5] - Reasonable Pricing Yelpers recommended this place, they sure were not wrong. The people here are fast and get things done! I had my inspection done in less than 5 minutes, I had two cars in front of me and waited less than 10 mins. Really good pricing, and they are open later until 6pm. Been sending all my friends here and they have the same response as they go in for what they need and out they are on their merry way. Just a basic shop to get things done, when you have other things to do. Everything they did was correct and up to parr with regulations.

Once again, the team at Kwik Kar off Esters Road in Irving, Texas, hit it out of the park with…read moretheir service. Everyone whether it was Caesar, Maria, Rocky, Trey, Jacob, or Filipe - treated me more like family than just a customer. This time there was a lot going on and they navigated quite a few hurdles in the last 2 weeks to get my car up to snuff. I always feel like I am in good hands when I take my car here.

Worst Customer Service Guy(Pony Tail Guy) Don't do business…read morehere. Guy got mad after talking with one of the customer here. And ended up not doing my inspection. Once he approached me, he already had an attitude. If you don't want to work, don't show up and STAY HOME

Terrible place to get your car serviced. Customer service is terrible.. this is the kind of shop…read morethat wants to make a fast buck from people. Don't recommend at all.

**If I could give Rick's Tire & Auto Service negative stars, I would.**…read more I normally don't write reviews, but my experience with this company was so horrendous that I feel a responsibility to warn others. What happened to me should never happen to anyone else. This nightmare began in **May 2024** when I brought my car to Rick's Tire & Auto for an oil leak repair. I paid **$1,600**, expecting a resolution. Instead, they returned my car in worse condition. The timing was off, and my car even completely shut off on me while at a car wash. I immediately called them, returned my car, and was informed by Jeremy that my drive belt had shredded. They charged me for a new belt. After this "repair," my car still wasn't fixed. The timing was still off, and my car broke down again. A different mechanic inspected my vehicle and confirmed that the original oil leak had **never been fixed**. The leaking oil was causing the drive belt to shred repeatedly. I went back to Rick's, demanding a refund. By this time, I was dealing with a new manager, **Dante**, who told me I needed "recorded proof" that the issue wasn't resolved. I took my car to **Grand Prairie Ford**, just down the street. They confirmed the oil leak was still present and provided documentation. When I returned with this proof, Dante said he needed to speak with his regional manager. After some back and forth, they offered to fix my car again and cover Ford's diagnostic fee. Against my better judgment, I agreed. They kept my car for **three weeks**. When I finally got it back, they had fixed the oil leak, but now they claimed I needed a new engine. To make matters worse: - My battery was completely dead, and they couldn't explain why. - My gas tank was on **0 miles to empty**. - The interior of my car was filthy. - A dashboard compartment lid was broken. I decided to take my car home and never return to Rick's Tire & Auto. I didn't even make it **five minutes down the street** before my car of 10 years broke down completely in the middle of an intersection. Dante made me wait over an hour for assistance and refused to pay for a tow truck. He had the audacity to tell me he was "going above and beyond. To top it off, they didn't even reimburse me for the diagnostic fee as promised. " My car, which I'd driven for **11 years without major issues**, had been trashed by this shop. I brought it in working, and now I can't even drive it. Their incompetence and negligence have forced me into additional costs and frustration. All I wanted was a proper repair--or at least my money back. Instead, I'm left with a ruined vehicle, disrespect, and endless headaches. Please, spare yourself this nightmare. **Avoid Rick's Tire & Auto Service at all costs.**

OMG I LOVE THIS PLACE! I found them on Groupon (By the way…read moreif you find them on Groupon take your Groupon findings to the counter before paying and they will honor that price) Things I loved: The environment. It literally feels like a home. Comfortable seating, tv, a drink and a snack if you'd like AND an entire play area for kids to be entertained while you receive for services. I mean WHO DOES THIS? On top of that the owner was friendly and accommodating even offered referrals for the few services that he couldn't accommodate. I'll be recommending them and their services To my family and friends for sure! Thanks guys -Teekoyah Nickson

So, here I am with a satisfied review. I needed my steering knuckles and bushings replaced. While…read moreRob and the crew were working on that, they realized that I needed a brand new axle. I had no way of getting the part myself, so Rob ordered it and put it on for me. I thought I was going to have to wait another day for my only mode of transportation but luckily, thanks to Rob, I didn't. Being a disabled person is very challenging but with Rob and his handy dandy crew members, they definitely make our lives increasingly better. They offered to bring me back home while they worked on my car, so that I wouldn't have to sit at the shop for too long, which would cause my excruciating fibromyalgia pains to flare up and lots of discomfort. I definitely took them up on that service. The value for these services was very satisfying. Thanks Rob and crew for always being there for me and my family. Happy Holidays.