They do not take USPS. EVEN though the listing says they do. Waist of time i asked them to update…read moretheir service and she refused.

I always had a decent experience at FedEx in Rancho Bernardo. The people behind the desk are…read morealways helpful, whether I am mailing something internationally or domestically.

The Staples has been here for forever. I love that they have UPS available here and quick and easy…read moreAmazon drop offs. The service here is usually pretty good but the last couple of times they've been pretty short with staff. It's been a longer wait to return items. they always have pretty good deals going on and now that it's back to school for students... I'm sure they will get a great deal.

I am writing to formally express my dissatisfaction with a recent experience at Staples…read more I initially purchased a phone charger that proved to be defective upon first use. I returned to the store and, based on a recommendation from a store associate, exchanged it for a different charger. Unfortunately, the replacement charger was also defective. When I returned to the store to request a refund, I was informed that I was beyond the 14-day return window and could only receive a store gift card. Given that this was already the second defective product, I found this policy unreasonable but agreed to proceed reluctantly. However, I was then told that I would only receive approximately half of the original purchase amount. I paid nearly $20 and was refunded only $9. This outcome is unacceptable. Retaining half the value of a product, especially when both the original and replacement items were defective, raises serious concerns about fairness and consumer protection. I have never encountered a return policy that penalizes customers in this manner when proof of purchase is clearly provided. Additionally, I was disappointed by the level of customer service I received from the manager on duty. Her demeanor was dismissive and lacked the professionalism and care expected in a customer-facing role, particularly on a day such as Mother's Day when many customers are already managing busy schedules. I strongly urge corporate leadership to review and revise this policy, as it undermines customer trust and reflects poorly on the company's commitment to quality and service. I also recommend additional training for management staff to ensure that customer concerns are handled with the appropriate level of respect and professionalism. I expect this matter to be taken seriously and addressed accordingly.

Needed a big head sign for an event and needed it done quick and fast. Looked around on Yelp and…read moredidn't find anyone that could get it done in time until I found Tom and RB signs. He got the job done quick, just needed to send him some pictures thru email. Easy process and the sign came out perfect!

If you were to scan all of my 300+ Yelp reviews, you'd see that I rarely review service type…read morebusinesses unless I received poor service or great service. Rancho Bernardo Signs and its owner Tom Beutz are one of those service type businesses that unequivocally and categorically deserved a 5-star Yelp review for their great service. For all and any of your sign needs, I wholeheartedly recommend Rancho Bernardo Signs. Rancho Bernardo Signs is located in North County San Diego specifically off of Ranch Bernardo Road when exiting the 15 freeway heading west. RB Signs is just past the 7-11 within a small strip mall that houses several service type businesses. If you're familiar with the Westwood community, it is a hop, skip, and jump across from the Westwood neighborhood. When I picked up my project from Tom, I quickly could tell why he was recommended. Tom is a one man operation, he is friendly, and his customer service was exceptional. He's been in business for many years and primarily garners business through word-of-mouth. He did such a great job for me that I wanted to make sure everyone knew about it. I had posted on the Facebook community group Westwood Moms asking if anyone had any recommendations for a business that could make a Big Head of one of my son's baby pictures. One of the Westwood Moms suggested that I try out RB Signs and Tom after her positive experience with him. I reached out to Tom, left a message, and he quickly called me back. I explained to him what I wanted, communicated primarily via email, sent him the picture that I wanted a Big Head created from, and Tom completed the project quickly. Working with Tom was easy and seamless. I wanted a Big Head of my son because I'm going to use it for his sport's Senior Night and for Graduation. If you're looking to do the same, you won't go wrong with Tom and he does it for a very reasonable price. Rancho Bernardo Signs needs to be your go to place for any of your sign needs. If you're looking for someone to create a project like mine, I'm confident that you'll be happy working with RB Signs and its owner Tom.

I was able to use the self serve kiosk for my Amazon return but the staff and customers inside were…read morevery friendly. They said hi as I walked on and they were helping the customers in the store. It was pretty busy but they were working through the line fairly quickly. Not my normal UPS store but for sure would go back again for any needs if I were in the RB area. Great location, plenty around too if you want to grab a bite to eat.

For the past few years, I have frequented this UPS store for sending packages and Amazon returns. I…read morecontinue to have wonderful experiences here. Their staff are incredibly friendly. Lou and Brenda are always wonderful, as are the other staff members. Even when lines are long, the team at this UPS store work effectively to ensure you won't be waiting long. I will continue to visit here for my shipping and Amazon-return needs.

Kumar has never over promised & under delivered! Each and every time his work is done on time and…read morequality is better than what any other printer has provided me. Catryn Fowler, Broker Rancho Real Estate Co.

Christ was amazing help with a rush order for an event. The labels and business card turned out…read morebeautiful. Easy communication!! Highly recommended!

Daniel is great and got everything ordered and taken care of quickly. I order a couple hundred…read moreshits and hats and it took about a week. Give them a try if you ever need something printed or embroidered l.

I've used this place for decades. Solid work. I recently had a business car magnet made there for a…read morecar I'm giving away for free (a blacked out Corvette Stingray C8) for charity (www. ImpossibleRentals.com) and they did it in less than 3 days and rushed the order at no extra charge. I'll be using them from now on

We used this place for notary services. The notary made a mistake on the paperwork. They fixed it…read moreby initiating, but I was super disappointed in the error.

I love PostalAnnex and usually make it a point to do most of my shipping with them. This locations…read morecustomer service can be better though, simple drop off was an awkward experience.