DO NOT do business with this company without caution.
I own several rental properties and have been renovating over the summer. I needed clean soil to fill some holes and a small pond in the backyard area. I found their post on Facebook Marketplace advertising clean, rock-free soil, with a photo clearly showing just that. (The picture showed actual soil clean) After a few messages, they confirmed delivery at 7 a.m., giving me time to move my vehicles, lay a tarp, and prepare.
Instead, I got home from work at 5:30 p.m. to find a massive dump truck outside at 6 p.m., eleven hours early with no notice. Moments later, I received a text apologizing for the "mix-up." As I scrambled to move things, the driver backed up within inches of my garage foundation and dumped what was absolutely not soil. It was full of rocks, concrete chunks, nails, screws, broken glass, metal, water bottles, and trash, literal construction debris. I tried to stop the driver, but he didn't speak English, refused to engage, and left immediately after dumping part of the pile on my neighbor's grass and along the side of my house.
My son and I took photos immediately. This was clearly waste they were trying to get rid of--not the clean, rock-free dirt they advertised.
When I contacted them the next morning, the person was apologetic and claimed they had no idea. I reminded them the post clearly misrepresented the material.
They then told me to "sift through the pile" so they could pick out the junk. This was 10 yards of debris, an outrageous request. Despite the inconvenience and having to pay three days' worth of parking passes because my driveway was blocked, I remained patient and sent photos.
They promised pickup the next day. That day came and went, no one showed up. I followed up again and was told "end of day." Still nothing. At that point, I explained this was now a safety hazard, that it bordered on vandalism and false advertising, and I expected it to be resolved.
Instead of apologizing, they got defensive and rude, even insulting my intelligence by suggesting I must be using some kind of platform to write my messages because I "sounded too professional." That was the final straw.
I come from a family of contractors and lawyers, I know what my rights are, and I made it very clear that what they did was unethical and possibly illegal.
Eventually, I received a call from someone named Elissa. She was aggressive, talked over me repeatedly, and demanded I sign a waiver before they brought equipment to clean up the mess they created. When I read the waiver, it made no reference to the actual issue or protecting my property. I refused to sign anything that could waive my rights or open the door to more damage, especially from a company that had already illegally dumped debris on my property.
When I pushed back, Elissa tried to blame a third-party hauler and said they "couldn't control what's in the soil." Had they communicated that upfront, or that a third party was delivering, it would have been an easy no. We would have avoided this entire situation.
I told them if I had to hire a junk removal company, I expected full reimbursement--including for the parking fees.
They did come out and clean up the mess. The crew that arrived was very polite, respectful, and did not damage my property. They swept and hosed down the area thoroughly, and the cleanup itself was done professionally. For that, I am grateful.
I'm not here to slander their landscaping business, I can't speak to that side of their work. But I am here to warn people: read the reviews, get everything in writing, and make sure communication is crystal clear before agreeing to any delivery or service.
This company severely mishandled the situation, and although they eventually made it right, the stress, time, and cost on my end were entirely avoidable.
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