Great customer service and they get you in and out quickly. The one guy that works the machine name…read morestarted with a n R (sorry I don't remember), was very nice and seemed to care in just the little time I was there. Professional with that touch of human.

Very happy with this place and the people who work here, legitimate MRI's for a third of the price…read moreDefinitely will go back if I need any more work done super impressed with the people and how nice they are

I had imaging done at NWR in Carmel, today…read more I appreciated the text reminder with location and timing details. The online check-in was cumbersome. There were mistakes in pre-populated info that I wasn't able to fix to complete the registration. They also asked questions that I thought that my physician should have answered, because I didn't know the answer. Any way, I filled out 3/4 of the forms on line, but that didn't matter, because I had to fill them out again when I arrived. Plan 20 minutes to fill out forms. The nurse was professional, friendly, thoughtful and knowledgable. She carefully explained the procedure and what to expect. The tech was efficient and helpful. The offices are immaculate (I think they just moved into the facility). The scanning equipment (seems to be) state of the art. The scans were completed in the promised amount of time and I was allowed to leave. I think they send results to my physician. I guess I should have asked, but it would have been nice if they told me. Minor suggestions, they could provide more reading material for waiting (or tell me to bring my own). Some art on the walls would also be a nice distraction. And coffee/water for waiting family members would be nice. All in all, they get the important part right.

Billing is consistently inaccurate. Hard to get through to an agent. Most agents are very difficult…read moreto understand. Although Medicare claims and MSN's clearly show $0 patient balance Northwest Rad continues to bill. They won't follow through with Medicare themselves, put the burden of proof on the patient Test results are also very slow to come in.

I'm sure it's great but there's a sign on the door that says hours will be "inconsistent." Not very…read morehelpful when you need an X-ray.

The front office ladies are so nice! They were positive and welcoming as soon as soon as I stepped…read morein the door. I had some difficulty finding my order form for an xray and they were happy to help. They found it for me quickly and were efficient with the whole process!

I am in the throes of a complicated work related injury. Due to the nature of the situation, my…read moreselection of providers is very, very limited. I have to travel to Indianapolis to see my doctor, have surgery, etc. I was told to show up a half an hour before my appointment. I was then given the wrong time for that appointment. When I arrived, the technician was running behind. This perfect storm resulted in me sitting in the waiting room for almost two hours. The next day, I had to go all the way back to get a copy of the images and the report because they refused to fax that report to my doctor. A simple MRI took up two days of my life. That's not okay.

could give fewer stars I would!! These people are SOOOOOOO unprofessional. I arrived about 10-12…read moremins early for a 5:30 appt, and the receptionist women had just received their door dash dinner order, so, as I sat and waited (till 5:42 btw), they proceeded, right there at the front desk, to dig into their meals. Once I was FINALLY called back, they insisted they preform an xray on the complete OPPOSITE end of my body where the MRI needs to be, for a condition involving fragments of NON METAL but they wouldn't believe me that I know what I'm talking about. Then, after that, they wanted to Cat Scan the area...all before the scheduled MRI. Like. No. So I gathered my things and I left without a word because I'm no bodies dollar sign. I'll live with my arthritis pain if I would have to encounter people and places like this again for treatment. Never again. Less than 1 star, for sure.

I had scheduled an appointment for 3:30pm so I could go after work and not have to take a vacation…read moreday. Happy me... I get a text the day before to confirm my 3:10pm appointment. What? I called to see what the deal was. Found out that my appointment was for 3:30pm but I was required to check in by 3:10pm. Told her I could most likely be there by 3:20pm, which wasn't good enough. Asked to reschedule, but apparently that is the latest appointment of the day. Would have been nice to be told that at the time the appointment was made. So now I am forced to find a new place for my mammograms... wow... 10 minutes

For an MRI. Got the appointment quickly, taken care of by Aislin and Nader. So quick and efficient…read morewhile being warm and friendly.

From the owner: You do not need to go far for high-quality imaging services. At RAYUS Radiology, we know that…read moregetting an MRI, CT scan, or X-ray can be a daunting prospect. That is why we make it as easy and convenient as possible for you to get the care you need. We are conveniently located off I-69 on Tegler Dr. in Noblesville, IN, with ample parking for patients and their families. Our staff is dedicated to providing you with personalized attention and state-of-the-art imaging technology, so you feel comfortable throughout your entire visit. Whether you are trying to get a better sense of your overall health or just want a more accurate diagnosis for an injury or illness, we can help. We understand that some people may be nervous about having an MRI, CT scan, or X-ray--for some people, these scans can seem scary or invasive. But at RAYUS Radiology, we want everyone to know that these scans are safe, and we will do everything in our power to make sure your visit goes smoothly from start to finish. Call our Noblesville office at 317-846-0717 to schedule an appointment, ask questions, or learn more about how we can help you today.

No! No no no! Initially I liked this business but my most…read morerecent experience left a sour taste in my mouth. Radiology techs SHOULD NEVER interpret results. Please just leave it to the specialists that we see post results that come back. I was experiencing debilitating anxiety after results from an ultrasound came back and I had to wait almost 4 days to get in with my specialist to give me the TRUE results of what was found. I've never cried more.. thank God it wasn't the bad news I originally thought. Please just steer clear of this place if you can. I'd even go as far to say I'd pay out of pocket elsewhere if I need any further images.

Everything goes exceptionally well with NW Radiology. I…read morehave been in Indianapolis for almost 40 years, and trust Northwest for all of my scans & X-rays IF I have a saying. Some physicians are governed by there practice affiliation to use certain Radiology practices. When given a choice, I choose Northwest Radiology at 10603 N Meridian St. care quality excellent, staff very respectful of your time and of you yourself. Can not say enough nice things about this office and how it is run.

Massive waste. They completely ignored everything I told them about my conditions and what to look…read morefor: bone abnormalities and joint damage from 2 rare genetic conditions. Instead of looking at bones in my leg and foot as instructed, the radiologist report said it was a "normal MRI of the calf", completely missing a minimum of 2 obvious bone problems even I could recognize. When I complained and asked (at least twice) for my imaging to be read again by a better educated radiologist, I was ignored. I now have 3 separate MDs and a few other medical professionals agreeing that there are fractures and other bone issues shown in those images. Still, I have no new report from them to send along to specialists who might help me surgically, yet they continue to harass me for payment. I'm delayed in getting the care I desperately need because of their incompetence and am now a full time wheelchair user as a result. I wasn't at the time of my imaging, FIVE MONTHS AGO. I even taught these folks about both my conditions and exactly what to look at and why, yet it was all a waste. Why would i need info on my calf when the pain is in my tibia, talus, and calcaneous bones or up behind my kneecap?! There was zero mention of any calf pain from me, but that's where he focused his report. Negligent, ignorant, careless, lazy.

My doctor referred me for a CT scan. I was kind of nervous about the procedure but the whole…read moreprocess was very smooth, very professional. The staff were friendly and comforting. The procedure itself was quick and easy. The staff explained everything clearly. Would definitely recommend again.