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    RAYUS Radiology

    4.0 (12 reviews)
    Open 7:30 am - 10:30 pm
    Updated over 3 months ago

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    1 year ago

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    Ben B.

    Thank you for your feedback!

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    1 year ago

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    Ben B.

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    2 years ago

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    Ben B.

    Hi Lisa F., thank you for your feedback!

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    4 years ago

    Great place. Got us in and out. Results went to our page same day. We are very happy with Rayus.

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    2 years ago

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    5 years ago

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    5 years ago

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    Hi Kelli G., thank you for your feedback!

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    11 years ago

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    8 years ago

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    7 years ago

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    8 years ago

    Am glad to experience this place for my teenager getting MRi on his shoulder as they assure he knows every step.

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    10 years ago

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    Review Highlights - RAYUS Radiology

    I went to the Fishers location for a shoulder arthrogram MRI.

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    Northwest Radiology Network - Waiting area is clean but needs some art.

    Northwest Radiology Network

    3.1(10 reviews)
    7.8 mi

    I had imaging done at NWR in Carmel, today…read more I appreciated the text reminder with location and timing details. The online check-in was cumbersome. There were mistakes in pre-populated info that I wasn't able to fix to complete the registration. They also asked questions that I thought that my physician should have answered, because I didn't know the answer. Any way, I filled out 3/4 of the forms on line, but that didn't matter, because I had to fill them out again when I arrived. Plan 20 minutes to fill out forms. The nurse was professional, friendly, thoughtful and knowledgable. She carefully explained the procedure and what to expect. The tech was efficient and helpful. The offices are immaculate (I think they just moved into the facility). The scanning equipment (seems to be) state of the art. The scans were completed in the promised amount of time and I was allowed to leave. I think they send results to my physician. I guess I should have asked, but it would have been nice if they told me. Minor suggestions, they could provide more reading material for waiting (or tell me to bring my own). Some art on the walls would also be a nice distraction. And coffee/water for waiting family members would be nice. All in all, they get the important part right.

    Billing is consistently inaccurate. Hard to get through to an agent. Most agents are very difficult…read moreto understand. Although Medicare claims and MSN's clearly show $0 patient balance Northwest Rad continues to bill. They won't follow through with Medicare themselves, put the burden of proof on the patient Test results are also very slow to come in.

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    RAYUS Radiology

    RAYUS Radiology

    3.4(20 reviews)
    22.4 mi

    could give fewer stars I would!! These people are SOOOOOOO unprofessional. I arrived about 10-12…read moremins early for a 5:30 appt, and the receptionist women had just received their door dash dinner order, so, as I sat and waited (till 5:42 btw), they proceeded, right there at the front desk, to dig into their meals. Once I was FINALLY called back, they insisted they preform an xray on the complete OPPOSITE end of my body where the MRI needs to be, for a condition involving fragments of NON METAL but they wouldn't believe me that I know what I'm talking about. Then, after that, they wanted to Cat Scan the area...all before the scheduled MRI. Like. No. So I gathered my things and I left without a word because I'm no bodies dollar sign. I'll live with my arthritis pain if I would have to encounter people and places like this again for treatment. Never again. Less than 1 star, for sure.

    I had scheduled an appointment for 3:30pm so I could go after work and not have to take a vacation…read moreday. Happy me... I get a text the day before to confirm my 3:10pm appointment. What? I called to see what the deal was. Found out that my appointment was for 3:30pm but I was required to check in by 3:10pm. Told her I could most likely be there by 3:20pm, which wasn't good enough. Asked to reschedule, but apparently that is the latest appointment of the day. Would have been nice to be told that at the time the appointment was made. So now I am forced to find a new place for my mammograms... wow... 10 minutes

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    RAYUS Radiology

    RAYUS Radiology

    3.3(4 reviews)
    54.3 mi

    Massive waste. They completely ignored everything I told them about my conditions and what to look…read morefor: bone abnormalities and joint damage from 2 rare genetic conditions. Instead of looking at bones in my leg and foot as instructed, the radiologist report said it was a "normal MRI of the calf", completely missing a minimum of 2 obvious bone problems even I could recognize. When I complained and asked (at least twice) for my imaging to be read again by a better educated radiologist, I was ignored. I now have 3 separate MDs and a few other medical professionals agreeing that there are fractures and other bone issues shown in those images. Still, I have no new report from them to send along to specialists who might help me surgically, yet they continue to harass me for payment. I'm delayed in getting the care I desperately need because of their incompetence and am now a full time wheelchair user as a result. I wasn't at the time of my imaging, FIVE MONTHS AGO. I even taught these folks about both my conditions and exactly what to look at and why, yet it was all a waste. Why would i need info on my calf when the pain is in my tibia, talus, and calcaneous bones or up behind my kneecap?! There was zero mention of any calf pain from me, but that's where he focused his report. Negligent, ignorant, careless, lazy.

    My doctor referred me for a CT scan. I was kind of nervous about the procedure but the whole…read moreprocess was very smooth, very professional. The staff were friendly and comforting. The procedure itself was quick and easy. The staff explained everything clearly. Would definitely recommend again.

    RAYUS Radiology - diagnosticimaging - Updated May 2026

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