Another dentist disempowerd me, so I figured a "holistic" dentist would empower me, but alas, no!
Dr. Rayne made me gargle with colloidal silver, a substance the National Institutes of Health warn against. She also sold me some colloidal silver spray.
Both she and her assistant assured me that Dr. Rayne isn't like other dentists as she is "conservative", instead of "aggressive", but at best, she resembles other dentists, and at worst, she seems like the most aggressive dentist I ever had. Did they lie to me?
She recommended the same treatment as the "non-holistic" dentist, despite me pleading for other options. I hate it when people refuse to budge, when you try to negotiate. She also painted a bleak and pessimistic plan, whereas I prefer optimism.
She and her assistant talk at you at 100 miles a minute. They know their stuff, but if the stuff isn't holistic, does it matter? They cram information into you and they don't let you breathe!
This office overbooks their patients. It takes forever to get in, and they put you on a wait list. Furthermore, while they treat you, they dash around frantically. I fear they will treat the wrong tooth on the wrong patient someday, as things like this happen when you overload your office with patients. I felt rushed as if I was a burden.
Dr. Rayne is a renaissance woman, who will speak at length on any topic ranging from civic organizations to animal husbandry to spirituality. While I'm sure Dr. Rayne would make a fabulous dinner guest, this sharing of knowledge while operating on a patient makes me wonder if she is concentrating during dentistry.
She reminds you she has been doing dentistry for 37 years, which might sound good, but it seems it has made her overconfident.
Although I have read about and experienced other dentists engaging in aggressive upselling, I never experienced an assistant doing this, and it makes me wonder if she gets a bonus for everything she sells. Furthermore, this assistant is so aggressive she tries to sell you new stuff before the ink even dries on the last check. Even the biggest upsellers among dentists usually are content with just one sale at a time.
I thought "holistic" meant prevention, yet whenever I try to engage them in prevention talk, they suggest there is nothing you can do. I want prevention as I try to diligently do the right things with dental matters and nutrition, but they refuse to discuss prevention and go right to treatment. It makes me wonder if the holistic part of the practice is just a cynical marketing ploy. I guess she does offer herbal tea in the lounge, so that makes the practice worthy of the "holistic" label, hey?
The solution to every problem is to give Dr. Rayne more money. I showed her a mouthguard that another dentist sold to me, which may have caused more problems than it solves, and Dr. Rayne asked how much he charged, and I told her $400, then she said that I paid too much, but in a non-sequitur, she tried to sell me a mouthguard set for $650. If $400 is too much for a mouthguard, why should I pay an additional $650 for other mouthguards?
The assistant does not listen at all! She does not read people well and doesn't hear what they say.
Dr. Rayne only works 4 days a week, which makes scheduling an appointment even worse. Why not work everyday like most others?
They want to put you on a wait list and give you a few days notice at most to squeeze you in. But for those of us who work, employers usually require 1-2 weeks advance notice before requesting days off.
I'm glad I save money in an emergency fund, because if you can't pay the full rate, they make you get a health credit card, and I avoid credit cards like Dave Ramsey and others recommend.
This office is way out of the way, so even if you do manage to schedule an appointment, you might have to take the whole day off of work.
They prolong procedures into two sessions that other dentists do in one.
The first time I called, a warm and welcoming receptionist spoke with me, so I thought I found a good place, but everything after that went downhill. The receptionist Lisa always seems cranky. She called me up, because someone cancelled, but I had to come in in 5 days, but my employer wants a week's notice, I explained. Since they couldn't accommodate me, the receptionist said she would note that I can't come in on short notice on the wait list. I suppose if you are retired or someone else supports you full time so you don't have to work, then this place might suit you, but for the majority of the rest of us, this tight scheduling doesn't help.
To be fair, I will note a couple of positives. Dr. Rayne does stock the lounge with good sweeteners like stevia and monk fruit extract, which as I read, do not cause tooth decay. They also don't charge for sending x-rays to another dentist.
Thankfully, I found another dentist, who seems much better! We will see. You too go somewhere else! read more