I am a 78-year old female and have had many cars serviced in my lifetime. However, I was deeply…read moreimpressed with FNA's professionalism, expertise, kindness, and honesty displayed throughout my transmission issue being serviced. I cannot say enough about Vinnie and Mary Jane who made my heavy load lighter with their fair pricing and work done in a timely manner. They are a company of compassion and truth toward servicing their customers . I never experienced anything like it before! Thank You FNA for giving my 2010 Civic Honda a new life....you are the Best!

Saved me 5k. I too k Mazda there after dealership said rear differential had to be replaced. They…read moresaid the cap was loosed they topped fluid off tightened cap. No charge. That is honesty and integrity!

I have been using for years and years, since the trans shop in Manchester and I would send…read morecustomers from my repair shop to him for trans rebuilds. Now he is down the road from me and takes care of my families cars, perfect! Very honest, fair and knowledgeable guy. I just recommended a friend that needs trans work.

So, my transmission stopped working (or whatever happened I still don't know because of....well…read moreread on). I brought my car here and it has been there for about 4 weeks I believe. Anyways, I have called this guy 5 or 6 times and left messages, no answer, no call back. Sent an email, nothing. I keep calling and calling about my car and he just simply does not call me back. He told me he would "call me Friday"...which was 3 weeks ago. I am still waiting for a call! I give up, next day I can I'm going in person to find out what is going on.

Let me start by saying these guys are great. I had a Land Rover with a Turbocharger Problem and no…read moreone wanted to touch it. I took it to 3 different places that stated they specialized in European imports but all the did was charge me for diagnosing a problem that I already was aware of and said sorry take it to the dealer. I took it to Motivated Auto and not only did they not charge me to look at it, they actually took the time time to fix it correctly at a fraction of what I would have paid at the Land Rover dealership. They friendly honest and very reasonable with their pricing. I have found my go to mechanic shop.

Motivated Auto Repair is amazing! They constantly bend over backwards to save the day by scheduling…read moreme an appointment as soon as possible and continually diagnosing my car issues with confidence and ease. The prices were very affordable. Plus, the staff and owner were incredibly kind--true customer care. Every repair has been top-notch. I can't recommend them enough!

Instantly impressed, and immediate trust was built in my initial phone call…read more I am pretty car savvy, but was ready for an appointment. I described the issue and instead of dragging me in for diagnostic fees, something I would have easily done, I instead I got "before we go that route, try these things first and let us know how it goes." Solid! 2014, Jeep Patriot, 150K transmission bucking and skipping at low speeds up hills on the highway.

Misdiagnosed the issue. Cost me $3,500 and the issue was not fix. Took it back hoping he'd make it…read moreright and cost me another $400. Please make sure you get a second opinion folks.

I don't mind admitting, car mechanics is at the bottom of my knowledge base. With that said, I was…read morethrilled when, Bill, the owner, told me I did not need transmission work !! Honesty is hard to find these days, but I found it there. I've heard great things about their work, but thankfully I couldn't judge that. Highly recommend them.

Surprised and delighted when Bill got us in the next day for a potential problem. He diagnosed the…read moreissue and ended up costing us nothing!

We are so thankful to Anthony, Alex, and Will for their outstanding work on our Ford Edge and…read moreCadillac CTS! They quickly diagnosed and repaired every issue with efficiency and care. Their reliability and attention to detail gave us complete peace of mind, and our vehicles couldn't have been in better hands. My husband and I highly recommend Essex County Auto Repair for any repair work or oil changes! We'll definitely be returning for any future needs.

Essex County auto repair is truly terrific. Anthony seems like one of the most honest and…read moreconscientious people. They are very professional, but also friendly and do a great job.

Wonderful to work with - very professional, free diagnosis with quote - work was completed in a…read moretimely manner. Would definitely recommend working with Andy!

They are fabulous!! Andy and his crew are amazing they are extremely polite and neat when doing the…read morework. I always feel safe when driving my vehicle knowing Andy Services my car. They change all my fluids in a timely manor reminding me when I need to come in. They also check out all the car when servicing mine. That take very good care of me and my car. And their prices are fabulous!!!!

Quality work and honest folks, that's all you need in a car repair facility. Friendly local…read morenon-franchise auto repair.

Steve's Accurate Auto saved me (again). With my daughter's older car that needed some exhaust…read morework, knowing that bolts, etc. can be trouble, I took it to Steve's. Was able to get an appointment within a few days. They did the exhaust, and even did a rear rotor that I had trouble with the caliper bracket bolt! Completely competent and honest (always a concern with an older car, nice to know you will get the straight story).

Great service! Very nice! Kevin was very helpful. He…read morewillingly took the time to explain why my vehicle was behaving the way it was and he thoroughly explained what he needed to do to fix the problem. That tells me that he truly enjoys what he does. I strongly recommend using Kevin for his services. If I need transmission work in the future, I will be returning to him.

Terrible service , such a nightmare would never recommend this place to anyone called for a…read moreestimate on a transmission rebuild & guy said he can't do a estimate he needs to see the vehicle so I drpopped it off to his house/garage & don't hear from him for 1x full week get a call 1 week later saying your truck will be ready in 1 hour like wt* I asked for a estimate on a transmission rebuild I didn't confirm or get a call on a estimate with price or anything all of a sudden 1 week later I get a call & it's done without my knowledge or approval to even do the work I wanted a estimate because I got a couple other estimates from local shops likes Amesbury Chevrolet & so on 1 week later get a phone call saying I owe 3.2k thousand & owner Kevin flips out on me & hangs up on me because I want to pay credit card & not cash & he says I need cash because I don't want to go through the business ... kevin didn't supply any paper work no receipts no invoice nothing no documentation saying I paid for a transmission rebuild besides a single yellow small notebook receipt that just says transmission rebuild $3200.00 like so u profession any shop on a transmission rebuild especially on 3.2k thousand on a 1990 Chevy would supply paper work documentation, invoice, warranty I did not receive a paper that even says what was done for parts or how much the parts were or how many parts or the price absolutely nothing so I have no proof if I ever wanter to sell the truck of that the transmission actually got rebuilt like how do I even know he replaced all "soft parts" + a new torque converter like a rebuilt transmission is suppose to be done any professional shop would show you & explain to you what was done & replaced & so on AVOID this place u less you drive a sh*t box & don't want proper documentation on the work that's being done sorry when I'm handing over over 3 thousand dollars I want the proper paper work & documentation for my vehicle it's a antique rare 1990 Chevy c-10 (OBS) American Muscle thats Only going up in value year by year so yes I save all paper work done to my vehicle anybody who owns a vehicle like mines does if your smart

Great place to have you car maintain and repaired friendly and very pleasant to work withread more

Was very happy with the knowledge and service that Ayers auto provided and they were able to fit us…read morein last minute.