te (bathrooms too). I've always brought my smaller children (4,5, 7) with me and from management,…read moreto finance, to service, all of the staff have gone out of their way to make us not only feel comfortable but like family, I love it. Since I'm military, I've lived a ton of places and have gone through the song & dance of 100 different dealerships... I'll tell you... I'll never buy a car from anywhere else. The process at FOX TOYOTA is streamlined, everything is put on paper up front. No "magic pen" that puts down mystery dollar amounts and fees. No "computer errors" in finance that load more fees...Walt is 100% forthcoming with everything and has no issues breaking down anything from vehicle specs to financial terms. The WORST feeling is to drive away from a dealer in a vehicle you aren't completely satisfied with with a sinking feeling about the finances behind it... I've been there, BUT , never at FOX TOYOTA. Everything about them is fantastic and I'm a customer for life. !! Thank You Walt & Fox crew This is the 3rd Car I purchased from this location with Walt... first off the dealership itself is immaculate (bathrooms too). I've always brought my smaller children (4,5, 7) with me and from management, to finance, to service, all of the staff have gone out of their way to make us not only feel comfortable but like family, I love it. Since I'm military, I've lived a ton of places and have gone through the song & dance of 100 different

I had a great experience buying a vehicle from Fox Toyota. My salesman, Bryson was knowledgeable…read moreand personable and explained everything throughout the process, down to every number, which was a big help considering I'd never purchased a vehicle on my own. I didn't feel pressured making any decisions. All the employees I spoke with were friendly and helpful. The engine light came on in my car 3 days after leaving the lot and when I called, they took it in same day free of charge and provided me with a loaner car until they can solve the issue.

We were stuck with a contaminated DEF fuel issue in our truck while traveling from Indiana to South…read moreCarolina. Mid point in our trip we stayed in a campground near I-75 and Seviers Highway, but in the morning, we were stuck. We headed to Rusty Wallace service department and they have been working with us. Very accommodating staff, they gave us rides to and from our hotel each day and also allowed us to store the camper while waiting. It's a big and expensive repair, which stinks, but the Rusty Wallace service team has been great. The truck is not yet fixed but we're home from our trip and will head back when it's finished.

Long Post TLDR: A bunch of liars trying to get you to buy a…read morevehicle and the salesmen don't care at all about after care helping make sure you got everything you needed. Awful place. After a rough experience at Reeder Chevrolet, my wife and I stopped by Rusty Wallace Chevrolet in Clinton--and we're glad we did. From the moment we walked in, the difference was clear. James, Jackson, and the new GM, Jimmy, were all incredible to work with. No pressure, no gimmicks- just honest people who actually care about helping you find the right vehicle. They let us take our time, test drive the truck, and didn't try to push us into buying it the same day. We found a truck we really liked, went home to think it over, and came back the next day to purchase it. The whole process felt comfortable and respectful, and that made all the difference for us. EDIT: after purchasing the truck it was fighting tooth and nail to get any quality service. The finance manager, James, LIED to my face they were extremely insistent that my disabled veteran plates could be transferred. After a week I get standard plates then have to go in person to the county clerk to pay yet another fee and spend time there, they stated that it is seldom possible (I am fairly new to Tennessee and having specialty plates). I WAS VERY INSISTENT that we saw two fobs for the truck. I was shooed away with one and then I kept bugging the sales rep. He tried shooing me off saying most used vehicles don't come with a spare key (which in my experience is not the case especially with new used vehicles) then he was able to find it and tried acting like he had done me a deed when I dropped tens of thousands of dollars on a truck and had to stay on this guy to get it. The dealer did not want to give me a military discount which just rubbed me the wrong way. Overall they get you in the door and then any issues or concerns after the fact they don't care whatsoever.

***DO NOT TAKE YOUR VEHICLE HERE*** I dropped my truck off…read morehere to get the front suspension kit installed a week ago, 22 AUG 24. They quoted me and I cut the price in half bc I had my own parts/kit. They were pricey but, assured me I would get my military discount. Four days later they said my parts were not the correct ones and they had broke my driver side tire rod attempting to install them. They said they could order parts but, it was hundreds more added to the total. **Again, they said none of my parts would fit. Then they were going to order all parts for me when I mentioned the sway link bars should be pretty much universal. They backed up and said "oh yeah" we put one of them on the other is fine. Both links were hanging broke and rusted when I dropped it off, 30 year old links . I called multiple times and they said my truck was in the bay being worked on currently. Little did they know I was driving by when calling. Today, 29 AUG 24, I was told this again, "it's in the bay," and showed up after working all night to find it sitting pretty in the parking lot. I bet these parts fit too and they just wanted to upcharge. When I take it somewhere else I will update this complaint. I work in automotive industry too, right down the street. Thanks for screwing a local vet.

They have the best service around. They are always fast and friendly. And I know i'm getting a good…read moredeal every time I go in there.

So about 2 months ago I put 1000.00 down on a nissan altima, seemed like they were great people and…read moreI loved the car.!!! Did not even drive it for almost two days and when I did drive it not far, a few miles. The car started over heating, when i got home the radiator had busted... ALso their is white, pinkish color fluid in the resivoir, I am no mechanic but this wasnt good... I called them and got the typical, "it wasn't doing that before." "yeah no sir... I don't believe your about to do me like that??" long story short not until I wrote a bad review did they reach out to me saying wait and they will have another vehicle for me..after a week goes by he tells me he has another altima... "OK GREAT!!" I am thinking ... ha ha ha yeah they gave me another messed up car so now i have 2 cars I can't drive... they expected me to pay for the repairs.. I am out 1000.00 now and can't even get to work and I am raising 3 girls alone. they called me yesterday to come get the cars and i told them they had tow them they didnt run.. well... the cars are still out here all they did was pickup the keys... smh, he tried to say he had a repo car he was going to get ready for me, but hey I can't believe nothing these people say clearly... Until I get another car I will post a review every day if I have to!!! this is downright dirty business they do here and I highly advise you all to run like a mf...

Agreed in writing on a cash price for a BMW(8K) - Then, after we called to leave a deposit, tries…read moreto increase the price by $500. Excuse given: "They're selling someone's personal car at their dealership." Way to go folks, you killed a cash deal. (Conversation in picture) Then they raised the price to $10,600 on their ad. (Before and after screenshots as proof) This is a slimy dealership, and you should probably steer clear. It was immediately apparent that they were just trying to squeeze more money out of me, just because they thought I would pay. They were wrong. Congrats on your first (and worst!) review fellas.

If I could give no stars I would. The guy came out around 11 to change a wheel bearing. Said he had…read morea press. It took him until 5 pm to change it, but he forgot his essential wheel bearing tool the snap ring wrench. So he had to go get it and I had to send him money to get it with! Then he comes back and all I hear is whack! Whack! Whack! Whack! And I'm thinking is that normal? Well he pretty much ran away from the scene. My ABS sensor is broken now and o have no speedometer and I have a hybrid so I need that abs sensor!! I can't believe this guy is in business he must have paid for all his "five star reviews" there's just no way. He completely ghosted me when I asked him to come back and fix the busted sensor. Absolutely do NOT call this guy to break your car!

The project was to install a new headlamp assembly for my Lexus GS300 2005. First he quoted $300…read morefor the job and when I declined he lowered it to $200. It was a bit of struggle for him to take the old assembly and put the new one. On the road the left blinker is dead and I have asked him to fix it but he wanted to charge me more. I don't think this professional to charge more to fix a problem that have been caused by him. I will definitely not use his service again.

This place tries to seem helpful and friendly but that drops after you have car issues from their…read moreshallow, broken stock on the lot. The owner will mock you for issues the vehicle has right off the lot. He also has said many offensive things. The place is run down and looks aboit as good as it is; not at all. Stay away or end up upside down on a busted car.