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    Ray Seraphin Ford

    2.4 (35 reviews)

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    Jonathan F.

    I recently purchased a new F150 from Ray Seraphin Ford. Everyone at the dealership especially, Alan and Ed, were courteous, friendly, professional, and fair. They were not pushy, but took the time to explain all my options and answer all my questions. At the end of the day, I am confident that I got a great deal on my new truck. I would recommend this dealership to anybody looking for a car or truck. They have earned a customer for life.

    The 2013 Mazda 5 we just bought from Ray Seraphin Ford. Loving it!
    Steve R.

    We just purchased a used Mazda 5 from Ray Seraphin Ford and they could not have made the entire thing easier. Our salesperson, Tom Hendrickson, was very helpful and accommodating, calling to check in and see if we were still interested but never being pushy. Jason was able to get us what I would consider very fair financing and they gave us 10% more for trade in than CarMax offered us. When we came to pick up the car, they had done all the footwork for our insurance and registration, making the whole transaction smooth and painless.

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    8 years ago

    Happy. Great place got metal in my tire but its ok all fixed.

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    9 years ago

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    Review Highlights - Ray Seraphin Ford

    I bought my used car from Tom Hendrickson a salesman over at Ray Seraphin Ford and he made sure my car buying experience painless.

    Mentioned in 2 reviews

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    Scranton Cadillac of Vernon

    Scranton Cadillac of Vernon

    (68 reviews)

    I can't say enough great things about Scranton GMC! From the moment I walked in, every member of…read morethe sales staff was welcoming, professional, and incredibly accommodating. They made the entire car-buying experience smooth and stress-free. A special shoutout to Jim--he was absolutely phenomenal! Patient, knowledgeable, and genuinely invested in helping me find the right vehicle without ever making me feel pressured. He answered all my questions, explained every detail clearly, and went above and beyond to make sure I left happy. If you're looking for a dealership that truly cares about its customers, look no further than Scranton GMC. Top-notch service, great people, and an all-around fantastic experience

    I do NOT recommend this dealership. I purchased a CT5 in April. I've already needed to bring my car…read moreback 3 times for defects (check engine light, reduced acceleration warning, and inoperable features). For context it is currently June 21. Before we purchased, we asked if curtesy vehicles are provided for service appointments and we were told "of course". Yet every appointment I'm left without a vehice (for days at a time, one appointment was a week). I currently have my car back yet I still have inoperable features. Waiting for a call back for more parts to arrive. I should not have these issues with a new car, and because I was sold a defective car, one would think the dealership would try to smooth things over by at the very least providing a loaner vehicle.

    Key Hyundai of Manchester - The best salesman ever and a very happy customer

    Key Hyundai of Manchester

    (116 reviews)

    If you're looking for a low-key, relaxed car shopping experience... keep looking. These guys take…read morepushy sales to a whole new level. I went in just to look, not to make any purchases or decisions. I told my salesman that, repeatedly. I still endured over two hours of high pressure sales tactics, and yes they did hold my keys hostage in the finance manager's office so I couldn't drive away. In addition, as a woman, I found it rude and intimidating to be talked down to and talked over, barely able to get a word in until I barked back. Your experience may of course vary, but be ready. In the end I did purchase a vehicle, and the salesman earned a star by driving to me when I was unable to return to the dealership to sign paperwork. But anything for a sale, I guess.

    Made an appt to see a certified preowned Sonata. Confirmed the car was available. Arrived at the…read moredealership at the scheduled time and was greeted by the salesman who informed the car has just been sold. He said I should have put a deposit down into wanted them to hold the car. Strike 1 but possible. Salesman shows me another Sonata that we did not like trip package on But made "promises" because he felt bad and Had the ability to get special pricing because of his status at the dealership and if we liked any cars he would hold the car without deposit or the dealership would put the money up. Showed us a third car that was a more expensive trim package. It was blocked in the lot so we could not test drive but he left us alone with car. After A thorough check of the car we said we were interested. The Sales rep said he could get the price intomrhe $24'sHe brought us in to the manager to discuss the numbers and the manager showed us how they were already "losing $3000" on the car for work completed to Pre certify the car. I said that's not how you calculate how much you will make or lose on the car. We decided we would go for the test drive while "he would work his magic on the numbers". While we were walking to the car the salesman mentioned " you guys have some luck, there is another shopper with him mother interested in the car". I asked, do we need to put a deposit down and he said "no we are holding the car for you." We are riding in the test drive and the salesman's phone rings. He answers and says we are in the car now on the test drive and will be back soon. We get back to the dealership and say we like the car, let's go see the manager and where tge numbers are at. We walk back and the manager slides a paper across the counter to the sales rep. They inform me that another sales rep sold the car to the boy and his mom. I asked the manager, what do you mean you said you would hold the car for me. His answer was I understand and I apologize. Was there anything illegal done- probably not. Was there a total lack of integrity and misrepresentation about holding the car, need for deposit - yes. So I now wonder was either car actually for sale or were they getting me to invest time until they actually had such a car available ? Will never know but I will never go back to this dealership. If they create these kind of doubts I can't do business with them.!

    Ray Seraphin Ford - car_dealers - Updated May 2026

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