1. Ray Reductions

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Longmont, CO

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Ray Reductions

3.8 (10 reviews)
Closed • 9:00 am - 6:00 pm

Services - Ray Reductions

Auto mirror repair

Auto mirror replacement

Tint application

Ray Reductions Photos

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4 years ago

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11 years ago

Gene was very knowledgeable and helped me pick the best options for my car. A great shop run by an expert! What more could you want?

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11 years ago

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Sun-Ease Window Tinting - Teton National Park Slate 10

Sun-Ease Window Tinting

(16 reviews)

Excellent work and great service! I'm very happy with the work and having more protection from the…read moresuns rays while driving.

In our experience, the quality is no longer consistent, and the company does not take…read moreresponsibility for it, resulting in appalling customer service and damaged window sills. We were return customers after Rebecca did a great job last summer. But this time, her assistant did some of the windows, and they were shoddy and he damaged the window sills from using so much spray and creating prolonged puddles on the sills. Rebecca acknowledged the subpar workmanship and window sill damage of the windows he worked on. She redid the films but said I should talk to Maggie the owner about how to address the damage. When I spoke to Maggie about it, she was dismissive and discrediting, saying this has never occurred in the 30 years of the business, making us feel like we were lying about this, saying things like the spray was mostly water and just a drop of some detergent when liquid is liquid, that it could be the builders fault for not sealing the sill correctly. She then proceeded to accuse my husband and me of being rude, completely out of control in anger, and calling her a liar when she was the one doing all of those things, playing the whole reverse accusation thing. She first said the adjustor would come out in 2 weeks to inspect and determine if the damage was a preexisting condition, but then as she got more angry, she said it would be 30 days. We were afraid she wouldn't follow through with her changing words, so we said we would pay 80% of the amount due now and then the rest once the job was completed and damage fixed. In response, she ordered her workers to rip off all of the window films if we didn't pay in full. So either we pay in full for an incomplete job with no reassurance that the damage will be fixed, or she would rip everything off and remove all evidence of the damage. Of note, we paid in full without any payment issues in the past, giving her no reason to doubt we would pay in full when the job was completed. Not only did we feel threatened, but the situation was really awkward with the workers who also agreed their boss was being very unreasonable and tried to talk her out of the ridiculous threat, but at the end they said they couldn't do anything about it because she was their boss. So we paid in full despite the damage. She said the adjustor would be there in 2 days. Adjustor didn't show in 2 days. I had to follow up with her again to ask when the adjustor was coming. She emailed stating her adjustor will be talking to our builder to inspect the damage and they should be contacting us "soon". 3 weeks have passed, and we have not heard from adjustor, builder, worst of all nothing from Sun-ease; no follow up, no updates, nothing. Again. Our time and energy are even more precious to us than the money they extorted from us without finishing their job. And quite honestly we are too scared to correspond with Maggie anymore; we felt demoralized, manipulated, threatened and helpless. We waited for an apology for her appalling and mercurial behavior and gave her multiple chances to fix the damages, to no avail. We therefore have decided to cut our losses and damage and move on. But we felt it was important for others to know the crazy and damaging experience we went through so no one else ends up with damaged window sills and being treated the way we were. It's the only thing we can do.

Ray Reductions - autoglass - Updated October 2026

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