Great doctor for listening but did not do a hands on exam for gym injury (2 months on crutches and…read morea year later still problems). Seemed to dismiss it as significant and that I was too concerned? H did give me ideas of what would help and it did. Not so good with older/midlfe women but made definite gestures of listening by turning chair dropping everything and making eye contact - so unusual in this day and age - kind of charming old way of being "seen". 1 star off mostly because of OM where he has set up shop - totally a bad gig (bureaucratic bottom feed clinic) and do you want all your info to be collected into the large Am data cntrs?

My rating is based on my following, personal experience. I found Dr. Fell by searching on the…read moreInternet and joined One Medical just for him. Called O.M. after joining and made appointment for today, Monday, Dec. 8. On Friday, Dec. 5 late afternoon, just ONE business day before the appt., I get a call from O.M. telling me Dr. Fell's office cancelled my appt. because they do not accept new patients anymore. 1. Why was appt. available and booked if Dr. Fell does not accept new patients anymore? 2. Why notify me end of day on Friday, one business day before the actual appt? 3. Why not having the decency/courtesy to call me directly to let me know? Perhaps Dr. Fell is indeed a good doctor (I did not get a chance to experience), however, given the way HIS office/people handled this matter, makes him a terrible leader. And as we all know, the buck stops with the boss. Disappointing, to say the least.

Dr. Bradford Rabin, where do I begin? He is absolutely one of the best doctors out there. He is so…read morecaring and so kind. When I was in his office talking about some symptoms, I had asked him if he would talk to my sister on the phone... he did! They talked and he explained some stuff to her... of course it's medical and doctory stuff. He's very attentive and will listen to your EVERY NEED. I sometimes text him on the phone regarding some things, he would respond to me each and everytime. HIGH RECOMMENDED if you need a primary doctor, he is super smart. When the other doctor was on vacation, he assisted by ordering the tests I needed and the medicines that I needed to expedite what was wrong with me. He isn't my primary doctor but he is still willing to help me and figure out what is wrong with me. I feel he would be able to figure out what is wrong with me. Oh yeah, I only been to his office ONCE, all the other times were on the phone!!! Thanks Dr Bradford, you're awesome... I will recommend you to anyone that asks for a great doctor!!!

You won't find many doctors like Brad Rabin. I've been a patient for 15+ years and still pinch…read moremyself. Dr. Rabin is super-smart, perceptive, experienced and highly trained. His manner is gentle, calm, unhurried. In addition to treating the problem you're seeing him for, he will discuss any question you have about your physical or mental well-being -- nothing is off-limits. There is always time. His concern is the total person. It is genuine. He is tireless in his quest to educate each patient about his or her own health. He tailors his specific recommendations to you, and then he will push you to do even better, always within your abilities. Each time I see him, he references new studies or new findings and presents them as they relate to me. I leave his office with fresh motivation and specific actions to take to improve my overall health. Over the years, I have had to contact Dr. Rabin several times (I've used phone, text, and email) on urgent medical matters. He has always responded quickly and calmly, and was clear and decisive in his instructions. Throughout the COVID pandemic, Dr. Rabin has emailed his patients with his own thoughts on the latest quarantine, vaccination and booster research. I've passed these on to family and friends, who find them invaluable. Dr. Rabin is an exceptional doctor. I can't recommend his practice highly enough.

Please be ware of this place!! It is a scam to just get money. Dont get fooled by the positive…read morereviews. I also ignored a similar review about money and still went there to get trapped. They book a "meet and greet" session for new patients. I asked them 4-5 times before the appointment, how much it will cost after giving all my insurance info. All of their team assured me that it will be 0$ co-pay for me as it is only a meet and greet where Dr. will just get to know you. Guess what, they billed my insurance 700$ after the appointment, out of which they are asking me to pay 300$. This is a scam. And the Dr. did nothing in this appointment, no advice/tests nothing, other than me sharing about my medical history and past test results and my concerns. I got to know that there are California laws against this, I will be filing a legal complaint Update: I called their billing office as Dr suggested in his response and told them I'd report them to the medical board. They said they will file the claim with insurance with a different code to see if they can bring the cost lower. You know what they did instead? They sent the bill to collections immediately. No warning, no attempt to resolve, no accountability. Just pure, disgusting greed and lies in every interaction. This place runs on lies, shady billing tactics, and a complete lack of ethics. And if you dare to speak up, they'll come after you. Because that is their business to suck up on your hard earned money $325 isn't going to ruin me -- but this kind of disgusting thug behavior is what unfortunately defames entire healthcare. I hope this "doctor" Iwahashi loses every patient who reads this. They don't deserve your money, your trust, or your time.

A rare kind of gem in today's world of doctors who are way too busy, impersonal and quick to…read moremedicate. Dr Iwahashi is a doctor who believes in prevention rather than cure. He is calm and patient and takes his time with you.

Dr Kwong has been my primary doctor for many years. He is very knowledgeable and provides…read moreexcellent diagnostics. He is very caring and listens well to your issues. He also spends quality time with his patients and doesn't rush you like some of the other doctors. So a 2 thumbs up for Dr Kwong!

Dr Kwong has been taking care of my mother for many years. He is the kindest and most compassionate…read moredoctor my parents had and a terrific and skilled physician. He cares deeply for my mother's mental as well as her physical health as was especially helpful to her when my father died. Highest marks.

After my previous general practitioner stopped being contracted with our insurance, I went on a…read moresearch for a new doctor. My baby's pediatrician recommended Dr. Caroline Stratz, an internist who only treats adults. She is located on South Drive near El Camino Hospital, at the very end of the street. Dr. Stratz also is not contracted with my insurance. In fact, she is not contracted with *any* insurance companies. However, I am still going to stay with her. I will detail my first visit to her office and my impressions: -Walked into the office: It is a rather small office with about 2-3 examination rooms. The reception room is smallish but very comfortable. The front desk scheduling coordinator, Gay, is extremely personable and friendly. They did not mind that I had to bring my baby girl. In fact, Gay said they "love babies", and that Dr. Stratz has 3 children of her own. Gay asked me to make myself comfortable and fill out my paperwork. She explained to me that they do not bill out to insurance companies for the patients. Instead, they print out a superbill, give a copy to the patient, and the patient has to submit a claim to the insurance company for reimbursement. Full payment to Dr. Stratz is due at the time of service. -Interview with Dr. Stratz: After I filled out my paperwork, I only waited for about 5 minutes. Dr. Stratz called me into her private office and we talked about any concerns I have regarding my health. She asked me many questions and wrote them all down in my chart. She then asked me if I have any questions for her. I found her to be extremely easy to talk to. Totally nice. -Weight, BP, preliminaries: Dr. Stratz herself took my weight and blood pressure reading. She did everything- checked my breathing, reflexes, eyes, ears, nose, mouth, etc. Everything. She was very thorough and gentle. -Final chat: After doing her examination, Dr. Stratz stepped out of the room so I could get changed. She came back in and did a summary of her findings. Throughout the entire appointment, I felt very comfortable. She does not wear a white coat- just her regular clothes, so those of you who have that "white coat phobia" may feel more comfortable with her. All in all, I like her a lot. As I mentioned, you as the patient would have to submit your own insurance claim to get reimbursed, but I don't have much of a problem with that.

I have been a patient of Dr. Stratz for over 12 years. Based on previous track record, I have…read morechosen to follow her into her new concierge practice. Over the years I have found her to be kind, empathetic, practical, and most importantly she asks my opinion on treatment plans. My health care is a collaborative and she is always open to alternatives. With this new practice, I have been so pleased to see the extra steps she can take. There was a question about my thyroid in a blood test, so instead of immediately sending me to an endocrinologist, she called one and discussed my blood work with him, making a game plan and saving me a step. I recently had some issues that I was concerned about, of course landing on a Sunday. I texted her with symptoms, she called me immediately and sent me to the ER. During the ER visit, she monitored the results of the lab work and regularly texted me. I was so much more relaxed knowing that I had MY doctor following my experience. I would highly recommend Dr. Stratz to anyone, and have sent people to her who have been pleased. She is not only a great doctor, but a very amazing person as well.

Dr Roohparvar was my husband's primary. I saw my husband was getting superior care to me so I…read moreswitched. When there is the slightest suspicion there may be something wrong. He orders lab tests, MRIs, X-rays or whatever's needed. He reviews our medications often. I trust him completely. His staff is competent, friendly and caring. It's been a wonderful experience.

On the few occasions I was able to meet with Dr Roohparvar he was attentive, not rushed, and…read morepointed me in the right direction. He answers messages with a little delay, but overall he responds. The office staff is friendly and "on paper" they run a large practice with multiple doctors, so a patient should always be able to see a doctor when they need attention. However, in reality, finding an open time slot to see ANY of the doctors, especially Dr Roohparvar, is extremely difficult. Very often, when trying to find an appointment to see the doctor, the earliest available appointment is a month out or more. Fortunately, I don't get sick often, but on the few occasions when I really needed to see my doctor, he was not available for weeks, and I was redirected to Urgent Care. Somehow, all the other doctors in the practice were booked for weeks ahead too. This is unacceptable. What good is it to have a family doctor when you can't see him for a month because he is so overbooked?? People don't schedule or plan when they will get sick or hurt themselves. A family doctor is there to help and see you when these unexpected situations happen. Being able to see someone on the same day is likely unrealistic, but waiting for a few weeks for an appointment is simply ridiculous. Being asked to just go to urgent care whenever we need attention and when we have a family doctor is almost insulting. Why do I need a family doctor then? If the doctor has way too many patients, and he is oversubscribed, maybe he should communicate this better with his staff and patients, so we can all plan better and maybe seek another family practice. Overall, very unhappy with the lack of availability of the doctor and the lack of effort to offer another doctor's services from the practice when needed.

Dr. Johansen goes above and beyond the level of service offered by other concierge doctors. Like…read morethe others, she offers same-day appointments and an easy way to reach her during the workday and outside of working hours. Dr. Johansen also listens attentively; explains your medical issues clearly; offers treatment alternatives; promptly orders tests and makes referrals; finds good specialists to evaluate and treat your condition, when necessary; and does additional research on your medical issues if needed. She respects your right to make the final decision regarding your treatment. Every time you see her, she seeks to connect with you on a personal level as well as a professional one. In 2023, I moved to a community 65 miles from Palo Alto. I kept Dr. Johansen as my primary care physician, knowing that I could reach her by phone or messaging and that I could drive over to see her when needed. I recently moved back to the Palo Alto area and I am so glad to have easy access to her clinic once again.

My experience with Dr. Johansen has always exceeded my expectations. She is perceptive, thorough,…read moreand diligent with follow-up. Best of all, she listens closely, takes the time needed to gather important information, and is compassionate. I'm so fortunate to have her as an advocate and partner in my journey to health!

I absolutely love Dr. Stitinsky! Shes an amazing provider and is incredibly thorough in her…read moreapproach. I completely trust her with my care and with friends and family. Shes direct and to the point, which I find refreshing. Her staff is great and the office is lovely. I've gone to several doctors and can say I highly recommend her.

Unethical billing and scam. (we should have read the google reviews before)…read more My wife had routine annual medical checkup. They made her sign a document and suggested some test saying they are covered. Later during billing had bills of around 400$ when we have everything covered for routine checkup. They have unnecessary phone call to tell about the lab report which can be just an email. They charged 220$ for a 5 min phone call. Never had such experience.