I love Dr.Epstein and Norma! They are kind and thorough. I don't know what I will do when DR. Epstein retires. I adore them both. Lisa Murdy read more

I just seen doctor for opening and next thing I know the bill was around $700. I don't remember much about he visit but I won't see this doctor again read more

Five stars for Dr. Epstein, zero for the rest of the office. Dr. Epstein is a great guy, has really been around. He does forget things he has said and done, with a gentle reminder he is right back on track. I seek out older docs , avoid younger ones generally, not to say there are no good younger docs around. Not many in my view. Other aspects of this office are appalling bad. Worst I've ever seen. I was born and raised saturated with physicians in my family, then medical training too. The girl who answers the phone, named Sochi, routinely puts me on hold then does not return to the call. Her way of hanging up the phone if she does not like you, apparently. Most recently she led me to believe she had faxed a referall I requested when she did not. She appears to deliberately obstruct the process of getting proper care. Unbelievable. read more

This review is my experience with the doctor himself, the office staff were courteous and understanding. My terrible experience is the opposite of what others have said--I felt no compassion from him. He was gruff and continued to rudely ask why I was here visiting him. I explained plainly I needed a referral for a specialist, and he didn't understand. He asked me simple questions, like my age, that could be answered from glancing at my chart. I felt like I was an inconvenience, much like how you're at a DMV, than seeing a doctor. He sounded like he was berating me for not having a physical yet. I don't understand why he was so rude with me--as a patient I expected to be treated a little more nicely. I didn't feel comfortable being in his office more than I needed to. I got my referral letter, which the receptionist completed while this "doctor" was just standing there. Again, the receptionist did all the work for him. She was understanding I didn't appreciate his tone and knew I'd be looking for another PCP that has some bedside manner for patients. I got out of there, I found a new PCP right away. Larry Epstein may have been respectful and diligent with his patients years ago, but after this brief experience, I'm not confident nowadays that he can treat patients like people. He should've retired already. read more

Let's just take this as my experience with Dr. Epstein as a professional and not as a person. I had visited Dr. Epstein after reading stellar reviews on Yelp. I had some stomach issue and had gone to him with a file of test reports (Blood Test, Stool Test, Urine Test, Breath Test - some of the tests were done twice and the reports were attached). After talking to me for 5 odd minutes (maybe 10), I handed over all the reports to him. After asking me some questions and seeing the reports, this is how Dr. Epstein reacted. Everything is fine with you and the problem that you mention is there, but I don't know why the problem is there. Then he went to go over my report file and said, Hey, let's get a CT Scan done. I asked why? Because we don't have a CT scan done yet. I asked him what was he expecting to see in the CT scan, he said he didn't know. But just that CT scan wasn't there, he wanted me to get it done. He gave me no cure, no medication. He didn't know why the problem was there (but he acknowledged the problem being there) and asked me to get a CT scan to see if something shows up. For this unhelpful visit with Dr. Epstein, I was charged $280. I will stop here, enough read more

They charge a new patient fee for an annual exam. Uh what kind of scam is that?!?! Absolutely antiquated Dr, facility, staff, and billing. First he charged me $50 for being a new patient (i.e. giving him business) and then has no way to allow payment online. WTF kind of joke is this Dr and office?? Never going back. We're in the Silicon Valley with modern technology, not a jungle village somewhere where there's no choice but to take what you get. Go elsewhere for medical needs. read more

Stay as far away from this hack of a doctor as you can. This guy should have retired a long time ago. I have been to some bad doctors in my time, but this guy takes the cake. First of all, he gets angry and yells at you for taking the the medication he prescribed you in the way he prescribed it! Then, when you are in extreme kidney stone pain and have to go to the ER, he yells at you for getting pain meds from other doctors, and accuses you of selling drugs. I have been suffering from chronic kidney stones for 10 years and am seeking help from 3 different specialists to resolve the problem. He knew this, but still treats me like I'm doing something wrong. Take my advice, stay away from this hack. read more

Dr. Epstein amazes me. He is still sharp as a razor! No idea his age but doesn't really matter - one word - EXPERIENCE. He has seen it all & recalls it all. He's been my primary care physician for almost 10 years and I couldn't be happier. He LOVES his patients. He has a passion for what he does and the patient always comes first. No questions asked! He will spend as much time as needed with a patient and will take phone calls and return them personally. The amount of true care and passion he has as well as his sharpness is very rare these days, I feel lucky to have him. read more

Dr. Larry Epstein is the most fabulous thorough compassionate doctor I have met, within his specialty. He has been my doctor since 1971. He saved my life more than once by always discovering the true diagnosis. He has always had very friendly staff that think of the patients first which is extremely refreshing. read more

Dr. Epstein is simply awesome. A skilled clinician, takes time to listen and resolved my problem without delay. His office staff are warm, courteous and even squeezed me in when I had an urgent need. I work in the medical field and can state with confidence, this physician is a keeper! Hats off to Dr. E and his team! read more

I'm 77 and been going to Dr. Epstein for over 30 years. He's excellent. Wisdom is experience tempered by time. Dr.Epstein is a wise and compassionate doctor. As you can imagine at my age and over so many years, I seen Dr. Epstein many times for both minor and serious reasons. His experience makes him an excellent diagnostician and I've always felt that his medical advice and treatment were the best. I've also been well-satisfied with his referrals when needed My sister is a retired RN who knew of Dr. Epstein through her perfessional connections. They too have high regard for him read more

Dr. Epstein was my primary physician for 20 years until I moved out of the state. He found the correct diagnosis for my illness and did all he could to help me navigate the disability insurance process. He is an excellent doctor with a charming bedside manner. read more

Excellent clinician and all around good guy. A caring doctor who treats you as he would treat his own family. Really.

He is big pill pusher. I was his patient for 3yrs. I did not have see doctor often but when I started seeing him - it just never ends. I start showing little high blood pressure - he started with Diovan 80mg. One day I went to his office around 10:30am - with sinus pain he game he gave me a pain killer which he later told heard bad side effect (I forgot the name - you can not buy on the counter). After taking the medication I fainted in 25mins (likely my office was only 15 mins away). My blood pressure dropped to 60/20. He heard about me being hospitalized - no one from his office tried to find out how I was doing after going home. He first talked to about my accident during next visit 2 weeks later. After that I decided to move on. He cares for how to pay his bills not people's good health. He is a very friendly person when you visit him - when you call he always tries to see you that day if you want to. He is good about those but he is a big time pill pusher. -Uttam read more

Dr. Epstein is the best doctor I have ever had. He has been my primary care doctor for the last 5 years or so. His office staff are all very nice and know me by name. Any billing issues, if there ever are any, are resolved very quickly and easily. Sometimes the wait is longer than expected, but Dr. E always gets to you and never rushes your visit. A small price to pay for an amazing doctor. Whenever I have some kind of medical emergency, he always manages to squeeze me in, even if its last minute. He has even called me on a weekend to check up on me and make sure everything was okay. No doctor I have ever had has done this for me. He is kind, compassionate, cares a lot about your personal life and always asks how you are doing. He knows his stuff well and has always managed to cure or treat any condition I have had. Dr. E merits 5 stars and more. read more

I am so grateful that I found Dr. Epstein. I was looking for a primary care physician for years. In Dr. Epstein, I have found a doctor who is knowledgeable, up to date, and compassionate. He is well grounded in the medical community, and he is knowledgeable about complementary medicine. read more

Fantastic doctor, went to him for an annual physical and he has a great way with patients - asks good questions and is very aware of trends and what you should be doing. This is the kind of doctor you would not imagine having time for new patients, he even calls you with input - everyone in the office is great too! read more

The marker on the map is incorrect. He's located behind El Camino Hospital I've known Dr Epstein for many years. He truly cares about his patients, is well-read on the latest therapies and meds, and knows when to refer to a specialist. He continues to be sharp as a tack, stills enjoys downhill skiing, and has got a great staff, Norma and Annie, who are friendly and efficient. I hardly with more than 5 minutes and getting seen isn't difficult, like is was in the past. As a retired nurse, I highly recommend Dr. Epstein! read more

Dr. Lawrence Epstein is an outstanding physician. He embodies empathy and compassion. His excellence as a clinician is only superceded by his character as a human being. Rarely do we see this level of committment in the medical system we have today. D. Hope read more

Best doctor I've had during my time in the US (16 years). Very friendly, personable, thorough and knowledgeable.

This was my first complete physical exam with Dr. Epstein. He was thorough in my exam. He is compassionate and asked my family history. He asked questions which other doctors would not give you the time to get to know me like my lifestyle and habits. He displays his passion for his professional. He is sharp. He is energetic at his age as the practicing physician. I hope that he remains that way for years to come. I am lucky to have been referred to him through my plan provider. His staff are friendly and great. It shows that he cares about his patients. He has called me twice after my lab work and gave me the details of the results. I greatly appreciate his care and his passion. read more

Have never had a better experience! I moved to the Bay Area about 5 years ago and have gone through a dozen doctors. I'm finally relieved to find a doctor that's truly cares about my health. Doctor Epstein is an amazing doctor and the front office and staff are very welcoming and nice. read more

I have used Dr Epstein for years he is a great doctor and a person ,he is very professional and caring. I would recommend him to anyone that wants a doctor from the old school of medicine who cares about his patients, not the bottom line.I hold him in very high esteem. read more

We are still dealing with the consequences of gross misdiagnosis. Unfortunately, things that cannot be reversed.

One of the most compassionate and professional doctor. If you are looking for a Dr. who really cares about his patients I will recommend Dr. Epstein. He's been my doctor for more than 10 years and I trust him with my life. He shows empathy for his patients and be there for you when you need his health services. read more

We've been seeing Dr. Epstein for over 40 years -give or take a decade He is the kind of doctor Norman Rockwell portrays. Our experience has justified our complete trust in his advice and decisions. Furthermore, you can talk back to him, ask questions, tell him your reservations and concerns. He listens and is responsive. Superb staff. read more

I've known Dr. Epstein for almost 30 years, and, sadly, the time has come for him to retire. In the past few years he has become increasingly overwhelmed by his patients needs, impatient, rushed, unable to listen, and more likely to write a prescription without checking the patient's medical history first. His referrals are often to personal friends rather than truly competent colleagues. At my last visit, he swore at me, saying "You are so f-----" This is not the Dr. Epstein of years ago. This a man who no longer is able to provide competent care. read more

Wow! What an experience. Doctor Epstein is not only thorough in his examination. He has incredible bedside manner, wisdom, and takes the time to listen to you. The last time I went to a Physician like him was well over 30 years ago. My last physical out of Palo Alto Medical clinic in October of 2015 lasted all of 15 minutes. (And that was because I prodded by former primary care physician. In reality, the physical would have lasted no more than 10 minutes.) With Doctor Epstein, he spent just about an hour with me! Simply amazing! Have you heard of Physicians doing that today??? I went based on the Yelp reviews posted. (The positive ones) He is everything that I say and more. Although my new insurance costs more, it is well worth it by having Doctor Epstein as my personal physician. He also immediately made referrals to specialists for me that I need to see. I am glad that I made the switch. read more

I have to ditto the review by M P. Every time I see Dr. Epstein there is too much time spent in the waiting room. But then I see Dr. Epstein who is so pleasant and upbeat. All doctors should be this way. His office staff is wonderful too. read more

Definitely the best family doctor. He is smart, thorough, and personable. He takes time for each and every patient. His staff is great, and this is one doc that will fight to get you the care you need. read more

dr. epstein has been our family doctor for over ten years. he treats my older sister and her husband , my parents who are well into their eighties, plus me and my husband. he is pleasant, smart but most of all he cares for my family and gives more than 100% i would highly recommend dr. epstein i love both dr. epstein and monica they are good people. i have had more than one issue with this con troll freak receptionist/ medical assistant susan. not only did she address my personal issues in the lobby breaking any and all confidentially issues.... this 5ft 9 inch giant put her hands on my 5"1 feet petite self as i tried to get to dr. epstein to address my issues about susan's un professionalism. now to try and cover her tracks this phys co path slams the door on my face twice!!! while i'm in the lo by in front of other patients. as i come back through the doors upset to talk to the dr. she blocks me as if she is dr. epstein's' body guard'. then get this puts her big paws on me and starts to shove me....wow!!! really? as she is screaming "get out!!" talk about un professionalism! would never have imagine this coming from a highly professional doctors office now susan read this well.... 1. dont slam the door on a patients face have some manners , 2. don't put your hands on people especially in front of their children. my daughter is now afraid of you due to you putting your hands on me. 3. grabbing someone and shoving them is called 'ass ult'. look it up susan the ' medical ass_istant'. thank you dr. epstein for calling and leaving a message to apologize. but in my opinion susan may be mentally challenged and might cause you a law suit. read more