We were a bit hesitant at first to use a mobile service for such a major job, but R&R Mobile Auto…read moreBody completely blew us away! Our vehicle had a broken hood, damaged fenders, and complex engine issues, but they far exceeded our expectations.The very quick response and quality of their mechanical and body work is absolutely excellent--everything looks and runs perfectly. On top of tackling both heavy collision and engine repairs, their pricing was very reasonable, and the turnaround time was incredibly quick. If you are on the fence about a mechanic or body shop service handling extensive damage, trust R&R. They are professional, efficient, and do top-tier work right at your convenience!

Damaged the air damn for my Mercedes E350. It was hanging low and away from the body of the car and…read moreit looked hideous. I called Ricky, got a quick estimate over the phone and had him come over Didn't think he'd fix my that day, but he did, at a reasonable price and with quality work. If use Ricky again

Great service and reasonable prices! I had an issue with my Mazda and needed help the same day. He…read morecame out quickly and did an excellent job. There was a piece missing, and he came back two weeks later to install it at no extra charge. Not many businesses provide that kind of service anymore. Highly recommend!

Seamless color match and flawless dent repair. No one would ever know I hit a pole and had…read moreextensive damage. Unbelievable value for the high-quality of work received, not to mention the convenience of having the shop come to you. Extremely professional and explained every step of the process.

Great value, fixed the problem very quickly! Came to my home…read moreand was done very quickly! Good experience! Would recommend!

I took the wrap off my car and it took half of my paint with it... Robert went above and beyond to…read moresand my car down, repaint it AND he even went as far as cleaning my hazy lights for me which I didn't expect. My car looks awesome now & it was a GREAT reasonable price. He finished the job in one day, sanded, taped, and painted my car. Amazing guy, he and his son were very personable & nice guys! I would definitely recommend them to anyone! The best part is they're mobile and will come to you! People in my neighborhood were even stopping to compliment him on his work and ask for his card. THANK YOU SO MUCH ROBERT!! & your son Steven as well for his quick response and reasonable quote.

Exceptional service from Yaz Mobile Autobody! Helped a friend with a minor fender bender - dent and…read morescratches. Yaz was professional, communicative and provided a prompt, cost-effective quote. Highly recommend for those seeking affordable, insurance-free repairs. Quick, reliable and quality work! 5/5 Stars

Terrible business. Avoid at all costs…read more I had some paint discoloration on my front bumper and passenger side door. This person had me park in a random apartment parking lot where he attempted to complete the work to fix the discoloration. He did not have any professional equipment. He attempted to use a touch-up paint spray can to fix the paint discoloration (as opposed to a spray gun) When he applied the spray paint, it dripped everywhere and was extremely discolored. When I told him that I wasn't happy with the job he said to "just wait" and that the paint would "blend in" as it dried. After an awkward 10 minutes of waiting for the paint to dry, it was evident that the problem would not go away and the discoloration and paint drip that he made from the spray can (which was worse than the original paint discoloration). When I told him that the work was not acceptable, he told me to just "pay for the supplies" and then asked over and over again for $75 (which is what he claims the spray can touch up paint cost). I should emphasize here that the job looked absolutely terrible, worse than It was originally and he asked for the original payment we agreed on, and after I said no he pressured me to just pay for the materials. I told him no and that he had to fix the problem he made on both the front and the side. He attempted to fix both. He removed the paint job he did from both the front and the side door. The front paint fix looked a little better after he struggled to get the paint to not drip and blend in but even the second time he attempted to fix the front the paint still dripped down but the paint blend was better (shown in the pictures of the front). He also attempted to fix the side door which he had damaged with the dripping and discoloured paint. It did not work and (after running out of paint from the spray can he had) he gave up (shown in the pictures of the side door). At this point, he asked again that I pay him what we had agreed on for the job. When I pointed out that the paint job he had completed looked terrible he again told me to "just let it dry" as it would look fine after it dried (the pictures shown are 24 hours after he "completed" the job) When I refused, he got visibly and audibly angry and agitated. I told him that I would not be paying until he fixed it. We then sat in this random car park he had made me come to and argued for 20 minutes about payment. He pulled out every sob story there is. He told me that he had no money to feed his kids, showed me pictures of his kids, had me take a picture of his license, told me that he lived at the apartment blocks (which I later found out he did not), told me that he has no family/friends to help out with money, told me that he had other customers waiting for him, told me that I was the only customer for that day, told me that his kids would starve that night, told me that he had no money to pay his babysitter for the kids, told me that his parents had just died. Also told me that he just drives around all day looking for people to ask to fix their cars and that because he hadn't found any for that day that I was robbing his kids of food. Throughout this whole encounter, he kept telling me that if there was an issue with the job (which there obviously was throughout) then he would come and fix it at no expense. When I eventually called him on his bluff and said that I would go and get food for his kids and drop it off to them he said that he would come back in two days and fix the job and that he would be expecting full payment upon his return in two days. He seems like a nice guy but does not have any of the equipment required to do bodywork and clearly doesn't know what he is doing. He lied to me multiple times and tried to scam me / take advantage of me. Avoid at all costs.

TOTAL RIP-OFF! I was rear-ended while waiting at the…read morestoplight with my tesla model y. The only damage was on a small portion of the liftgate. They took over three weeks for the repair. We asked for a shorter time since it was my daughter's spring break. At first they said it was ok but then they changed their mind. They insisted on a minimum of three weeks. I think that they run a racket on the tesla loaners and charge the insurance with luxury rentals. Their main focus was to secure as much money they could procure for themselves ignoring all the requests of the customers. In total they took around $12,000 for a repair of less than $2000 for an average paint shop. (they tell everyone a minimum of three weeks!)

I had a very disappointing and frankly frightening experience with Total Recon. My 2014 Tesla Model…read moreS was towed here on October 3, 2025, after an accident. They gave me a repair estimate of $17,335.18 on October 15, which seemed reasonable, and I assumed work was being done. For over two months, I waited with no updates. Suddenly, on December 5, they emailed demanding the loaner back immediately and threatened a police report for "failure to return a rental vehicle." I called their rep (Alfonso), who said he would extend the loaner--he never followed up. That evening, the loaner was remotely disabled (Valet Mode) while I was driving, stranding me overnight in 20°F snowy/rainy weather on a busy DC street. I had to pay for towing myself to avoid freezing. The next morning (December 6), they called police (Rockville and Prince George's County), claiming I failed to return the rental. They also told officers my Florida license was "fake" or fraudulent. Police cleared me immediately. I repeatedly explained my disabilities (immune-compromised, OCD, ADHD, anxiety) and asked for accommodations to get my medication and belongings from the loaner (less than ¼ mile away at a friend's house). They refused and left me stranded without transportation or meds ever since. Now they demand over $14,000 in storage/rental fees--almost as much as the repair estimate--yet no work was ever done on my car. I have video, emails, bills, and records. This was unsafe, unprofessional, and unacceptable. Avoid if you value safety and clear communication.

This is the worst person I've ever met. He's a handyman. He made me waste my money, my time, and…read moreabove all, he gave me a vehicle that was worse than how I left it. He screwed the parts he was supposed to fix with carpentry screws, paint that doesn't match the color of the car, and I could go on. So don't comment on my mistake. I'm quite angry with myself for having fallen for this scam. The number is or was I don't know what's gonna happen now +1 (571) 395-3975

From the owner: We provide a mobile service we come to you all work guaranteed specialize in color match and…read morequality work no Job too big or too small don’t delay repair today

Ms. Polly is super nice and accommodating but it really can't make up for the lack of quality and…read moreservice here. Like the other yelpers noted the amount of time and abject incompetence is the reason for the low review. I was really forced here because it's where my insurance would cover after someone hit my parked car. My parked car was hit in early December and honestly but by March I had just given up on everything being really fixed. Here's the timeline and my experience. My car was hit in early December in a parking lot. I contacted my insurance company and was able to get an estimate the next day at CARSTAR. The estimator was nice but he really wasn't listening to what I told him. He visually saw my bumper, side panel, and door damage, but I told him about the alignment being off and the sensors saying they are broken. Either way, he said he would call me with updates and I would get text updates about when the parts would come in. Ms. Polly was very cordial and she had a few sheets of information. However, the text messaging system was a joke. It really just tells you when the car is in the shop and when it's done (weeks later) and if the price increased. After a few weeks, I had to call to see the status of my car parts. I totally understand parts take time. I'm glad I didn't leave my car there because it took a little over a month. My parts arrived right before the holidays about three weeks in (late December) and CarStar believes it can be done with the work within a few days. (I think 3). However, during the repairs, they noted they didn't order a sensor (that I told them was broken) so my car sits in the lot while we wait for additional parts. Keep in mind that my insurance only covers two weeks of a rental car. About a month in, my car is said that it is done. Luckily, I returned the rental car because I was going out of town. Either way, when I get the car, I noticed an excessive amount of grease in my car. Cleaning towels left inside. They did rinse off my car but it didn't cover up the damage they did to it while repairing it. So my speaker cover was cracked and damaged by CarStar. It seems like whoever was reinstalling the door didn't know how. Then the kick plate was scratched up. Again reinstalling the door. And again no damage prior to CarStar. I was going to ignore the scratches but I couldn't ignore the broken speaker cover. So then when i get home. I notice my driving steering is all wonky. I call them and they give me the runaround about how old tires (my tires are BRAND new from Costco) might affect the steering. Then they tell me they took it somewhere else to get balanced. Excuses. Then later they said the other location only balanced ONE tire. So I check my car and it's clear the balancing wasn't done. Tires somehow became under inflated. And this is brand new Costco tires. (Bought in November). Either way, the kicker was that my right camera was chrome when i brought it into CarStar. It wasn't broken. But when I got it back it was black. I don't care what color it is but I can't drive around like a car pirate with different colored cameras. My door now also isn't flush with the rest of the car. So I let them know. They promise they would fix it. And they did partially. Again I had to ask them to adjust the door trim and finally it's close to being in alignment with the rest of the car. At this point, the car is not safe to drive. They showed me an alignment sheet and it showed all four tires were "aligned". I don't know how because it wobbles. I just gave up and took it to Tesla. It felt good as new after real professionals fixed it. It just was too bad I had to pay Tesla to do a basic job. Also the parking lot if you can call it that has sinkholes not potholes. If your car was fine before if you hit one of those it won't be fine after.

Thank you for all your help repairing my car after a Police officer hit it. No she wasn't pulling…read moreme over, she was trying to get around me to go elsewhere. Anyway, Polly answered all my questions and more, as did Jonatan. They were both incredibly helpful and I appreciate their hard work. The work seems to have been done well, and they even provided guidance on future, unrelated work I might need. All the staff here are helpful and amazing. It took a bit of time to complete the work but the staff provided guidance and updates every step of the way. Thank you everyone, especially Polly and Jonatan!