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    Raval Manish MD

    1.0 (2 reviews)

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    6 years ago

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    Crystal Run Healthcare - This is the parking lot again there's no one here but yet it was a three hour wait

    Crystal Run Healthcare

    1.9(35 reviews)
    4.3 mi

    i went for a procedure with a referral from World Trade Center Health that would cover any and all…read moreof the bills. it was sent beforehand. i went for pre procedure consult and they billed MY OWN INSURACE without telling me. it left a balance and i started getting emails saying i needed to pay or it would go to collection. i had the referral re-sent to them 2 more times. on the day of the procedure they asked for my insurance. i explained again. they searched my file in the computer and they found the referral. i assumed all was well. it was not. 2 months later i am still looking at bills threatening collection. when i called they said i had not supplied the billing address so it was my fault. it was on all 3 copies of the referral. they finally cleared part of the bill and then i got a lab bill. when i called again- they said i had not provided the address. strange because they used it to clear the first part of the bill. i actually had to look it up and give it to the woman because she said i had to supply it- not them. my doctors and nurses were wonderful. i could not ask for better. the rest of the organization is a disaster. i would rather stick pins in my eyes than go back.

    Billing Department trying to charge me for appointments I have pre authorisations for and I've been…read moretrying to see the doctor since December. Call to figure out why they want to charge me $278 for a visit that should be covered and they keep hanging up on me! My calls don't even go through anymore. They pick up the phone and hang up. My doctors are the BEST but if this place can't get their shit together I'm leaving to find a doctors office that can do billing and insurance claims correctly.

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    Crystal Run Healthcare
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    Cross Valley Health & Medicine

    Cross Valley Health & Medicine

    1.8(5 reviews)
    0.6 mi

    Dr. Saladino's office treated me with disrespect, causing me to suffer deep humiliation. My wife…read moreand I have been his patients for over twenty five years. However, following my disputing a prior bill which their office had failed to follow up on, Dr. Saladino refused to see me for a scheduled medical appointment and even refused to come out of his office to speak with me for a few minutes. In addition, his office manager also refused to speak with me. The receptionist informed me that I would not be seen or be medically treated unless the outstanding bill was paid, even though it was disputed.I was told This was the practice's policy, in a curt and very rude manner.. I followed up with a heartfelt letter to Dr. Saladino which I hand delivered marked "personal and confidential." His 'reply' was a form letter discharging me from his practice. If a dehumanizing experience is what you seek, look no further!

    I've never had a doctor care so little about their patients as Dr. Saladino does. If you are not…read morethere to help your patients then you are clearly doing it for the money & that has become abundantly clear to me in Dr. Saladino's case. Michael is wonderful & it's unfortunate that I will no longer be seeing him because of Dr. Saladino running his business as only a business & not a practice. I hope that Michael continues to do a great job & doesn't become jaded working in that environment.

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    Raval Manish MD - familydr - Updated May 2026

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