In order for this business to improve they need to treat their drs better. I've been a patient of…read morecrystal run for 25 years, unfortunately all of my drs have left. Why are Drs in internal medicine, dermatology and gastroenterology leaving? It's impossible to get prescriptions, but their bills come like clockwork

I booked my child's annual well visit a month out to make sure I was able to get an appointment. I…read moredrove an hour to get to the office because Garnet Health care is a thug medical company that enjoys threatening to take health care away from rural residents. After waiting 25 minutes in the saddest dingiest pediatric waiting room I have ever seen, we were informed that because my child's birthday was in four days, they would be unable to complete the visit. Not once in the previous month did they bother to communicate that to me. They did call me 30 minutes before his appointment and not bother to leave a message because apparently when your entire job is communication, a phone message is just too hard. I wasted 2.5 hours, pulled my child out of school for the day, and canceled meetings with my work because this office doesn't know how to handle basic scheduling or communication.

Dr's. all first class ! Especially of note are Dr's. Croen ( Gastroentronomy) and Kondagunta…read more(Hematology). The facilities have long hours yo accommodate working people The only downside is the phone system that is very hard to get through at times. For a regional medical facility I would strongly recommend. CW

Dr. Karpoff is a terrible provider. He has poor bed side manner and is snide. Dr. Karpoff is very…read morematter of fact and cannot be wrong, incorrect or make mistakes. He also documents that things happen in visits that do not. He is an ethics violation waiting to happen. Speaking of, the nurse and Scott both left the scheduling system open with patient information and the ability to click on patients for more detailed charts.

Horrible Dr and person. He pushed controlled substances on me for years while his staff is…read morecompletely unprofessional. Sex talk, will roll their eyes at you, and because I got a second opinion from horizon and wrote some bad reviews on their other drs, I was abandoned while on several controlled substances. He wrote that I'm abusing them but all my urine tests are normal and I'm not coming early. No one knows what that means and I can now not find a Dr. I am trying to press charges on this man

He used to be my doctor - he's good & knows his stuff. I…read moreonly have one complaint about him - if you make an appointment with him - you will have to wait for like hours just to get to see him. I wouldn't mind if he took you on-time. I can see a few mins being late but with him its like an every day thing with him.

They used to be a good dr office now that they got donations and had renovation your a $ sign and…read morenot a patient. It took over 10months to try to see my dr of 11yrs. And was told he didnt have time after trying since April. I might have cancer but they dont care . They gave me a different dr who did t right scripts and sent over tests 3 times with no medical coding. Now I have to find a new dr because they refuse to let me speak with my regular dr off 11yrs who knows me and has done my last 6 surgeries.

Cornerstone is definitely a shit show they could care less about their patients or their employees…read more The managers are self centered and disrespectful. They give patients the run around. Reps are poorly trained and under paid no wonder why everyone there hates their job and the turn around rate is so high. There's never any appointments. Providers are always quitting .Reps are left holding the bag when patients call looking for appointments and we cant tell them anything but you will be put on the never ending waiting list Walking off the job was the best thing I ever did. I hate that place and all it stands for. Cornerstone is the worst place ever. Signed Tiffany T Ex call center rep

I only recommend Garnet Health Medical Center because it's the closest hospital. Their pediatric…read moreand maternity units are great. As for the other departments, it really depends on which doctors and nurses happen to be working that day. Two months ago, my GI doctor sent me to the ER for a STAT CT scan. Even though he called ahead to let them know I was coming, I still had to wait about 3 hours to be seen. Once I was brought back, things moved quickly with a series of tests. Initially, I was placed in a large shared room with about 10 other patients, which was not going to work for me--I'm immunocompromised and very cautious about exposure. Thankfully, they were able to move me to a private room, which made a huge difference in how safe and relaxed I felt. They ran a bunch of tests, diagnosed a GI infection that had spread to my organs, they were supposed to give me IV antibiotics, but they ended up giving me them by mouth instead and monitored me for any allergic reactions before discharging me. I was very clear from the beginning that I have a complex medical history and that I know what I need. I've learned that being my own advocate is the only way to survive in today's healthcare system. The ER doctor even said, "You're really on top of things," and I reminded him, "I told you I would be." This particular visit was a somewhat positive experience--but that doesn't mean everything was ideal. The waiting room itself is honestly filthy, overcrowded, and... a bit scary.... I strongly considered waiting in my car to avoid picking up something else, but staff said I'd miss being called if I did that. It's disappointing that there aren't more accessible facilities in the area for STAT imaging like CTs or MRIs when you have a script and just need urgent outpatient care. That gap in care really needs to be addressed, but I know probably will never be.

Despite atrocious billing issues, the facility itself is great. My wife went for a same day…read moresurgery. Each and every staff member that we encountered was polite and kind, very professional and friendly. The staff were personable and helped to ease concerns or worry. From start to finish we we greeted, spoken to with respect and decency and values as a patient. Great job, Garnet!