Yes, Brendan EXTRAORDINARY!! He's why I chose SRT. It's…read morealways so refreshing to encounter a truly superb local company with excellent customer service and clear, respectful communication. From the moment I walked into SRT, I felt welcomed. Everything was explained thoroughly and patiently, without ever talking down to me. As a 74-year-old woman who is still learning the ins and outs of vehicle care, that meant a lot. They discovered my rear brakes were almost metal-to-metal -- something I'm very grateful they caught. I also appreciated that they're part of Carfax, so they were able to review the full service history of my 12-year-old Honda with me. Their shuttle service was convenient, and when I received my bill, it included detailed photos along with clear explanations of the work performed. I left feeling informed, respected, and confident in their work. Highly recommend!

I highly recommend Santa Rosa Transmission! They've been taking great care of my car for a few…read moreyears now and I will keep going back to them! And a special shout out to Brendan and the others scheduling, checking customers in and fielding questions for their helpful, cheerful attitude.

I asked that they check my car before I left for a road trip. They were very busy but worked me in…read moreso I could keep to my scheduled departure date. They did a beautiful job & fixed all the concerns I had. I've found my new shop. I will be going there for all my automotive needs. You will be pleased. Patricia B.

In 2023 I brought our 1981 Buick Riviera convertible into #TristarAutomotive for a SMOG test. While…read morethere, they found a bunch of other crap including rear breaks. I trusted them on their diagnosis. So, flash forward to 2025.... today, I was driving down #StoneyPoint Road, and this dude in a White Nissan Van pulls to the right, into the bike lane.... and then makes an amazing left U-Turn in front of me. OMFG! I have never - NEVER ever hit the breaks and horn So hard!! And when he looked out his window at me, he never as much as acknowledged me. Screeching, tire smoke and noise later, he kept going. I am SO grateful that the team at TriStar Automotive helped me with the breaks on our car. Because I seriously see our car getting totaled because of this d-head.

DISHONEST THIEVES! DO NOT USE THIS FAMILY RUN BUSINESS! They stole $6000 from me and did not fix…read moremy van! I took my van in to have the transmission fixed August 8, 2025. It was shuddering, and the check engine light was coming on. I was notified it was "fixed" about a week later. I paid $6000 and took the van. It was still doing the same shuddering and check engine light coming on. I told Dylan and he said, "oh it will just go away when you drive it more". A lie. Any mechanic knows things just don't "go away". It went back to the shop to be "fixed". About 2 weeks later it was returned and I was told its "fixed". I drove the van to Lake Tahoe and it was shuddering and dong the same thing as when I brought it in the very first time, not fixed! After a week in Tahoe they reluctantly came and drove it back to Santa Rosa. This back and forth went on for about 2 1/2 months. I paid $6000 and the van is still operating the exact same way it did when I brought it in August 8th. I called the Bureau of Automotive Repair and they went to the shop and verified the van is not fixed and told the owner, Dylan, to return my van AND my $6000, (per my request) because the job was NOT done. Dylan said he will return the van on October 31st, but refused to return my money. When the Bureau of Automotive Repair tells a shop owner to return money because they didn't perform the service that was paid for, you know that business is corrupt and needs to be shut down. It is October 29, 2005 and I asked for the van back and my $6000 I paid 2 months ago, because the van runs exactly the same as when I brought it in, it's NOT fixed. I spent over $7000 on hotels because I do not live in Santa Rosa, as well as lost work, as well as an unbelievable amount of stress. Aside from not fixing the van, I had to constantly call the shop to get updates, they rarely called me to update me as to what is going on. Its like they put the van in the back and didn't care to fix it because they already had my money! Meanwhile my hotel bills were piling up. Vaughan's Transmission and Auto Repair took my $6000 and didn't fix the problem I hired them to fix. THAT IS THEFT! DISHONEST FAMILY, DISHONEST BUSINESS! I will be suing for damages, unreasonable time for hotel costs, as well as loss of work because of this incompetent business. DO NOT USE THESE INCOMPETENT PEOPLE! Feel free to contact me me for more.

Great people and Great service! I recommend them to anyone who's having issues with their cars…read moresince i've taken my car there!

Nor Cal has the reputation of being the best transmission shop in Sonoma County because that's what…read morethey are. Don recently helped me with my 71 year old truck transmission. He made some recommendations, did the necessary work, made it safe, reliable, easy to drive again and for a great price.

These guys may-be one of the most honest/solid workplaces I've ever experienced. Spoke to the owner…read moreabout having my truck transmission looked at because it had thrown a code and went into limp mode. I opted for a tow package transmission package, and the guys at Nor-Cal delivered. The owner was very transparent and got me my truck back on time and went above and beyond. Glad to call myself a customer at Nor-Cal transmission.

Roman is honest, advising me not to spend too much money on my car. It's a lemon, but I'm trying…read moreto eke out as much life as I can from it. He diagnosed and fixed 2 very tricky issues before the end of the day. Would definitely recommend!

Extremely honest, great price, excellent communication during the process and fast, no upselling…read more Greg knew it was for my teen son, he replaced the transmission and gave me tips on what else was needed in the future. ZERO pressure! Can't recommend this shop enough. Thank You!

Best of the best! The team: Fernando, David, Desiree (And…read morethe guys hiding in the back). Honest, Professional and Clean! (After dealing with another goof ball in Santa Rosa) My experience with this team was nothing but Excellent! I am an extremely picky person and a perfectionist... And I am completely satisfied! Old school values put to use very well. (Very impressive) I feel I paid a fair price for all the work done on my 2000 Toyota 4 runner Supercharged (5 speed Manual Transmission). This team is the best of the best! I would like to name the unprofessional idiots in Santa Rosa but I will refrain at this time. I will tell everyone and my friends to take their vehicles to Rohnert Park Transmission. And for the folks I don't like.... I will send them to the other goof balls. Thanks again to Fernando and his professional team! It was nice working with you!

I keep it simple. Amazing service from the moment I walked into the door, professional and…read morestraightforward. Would recommend this business to anybody! Thank you very much for the great service.

Great place and friendly, professional staff. Inspected our car at no charge, gave a…read moreway-under-dealer estimate for some repairs. Even gave me some steering fluid to go! We'll end up going back for the future repairs. Highly recommend this place!

Great service and friendly staff! Inspected our car at no charge and quoted way under-dealer price…read morefor repairs. Even gave me some steering fluid to go! Can't recommend this place more! We will go back for the future repairs.

I had my 86 Corvette at a shop in Santa Rosa for engine and transmission replacement. The…read moretransmission was taken to SR Hydramatic for rebuilding with a shift kit installation. When I received the car i complained that it shifted sluggish and could not tell shift kit was installed. Within a year the torque converter failed. Took it back and they serviced and replaced the torque converter. This car had less than 2500 miles on rebuilt tranny and engine. I drove it to my new home in San Tan Valley Az, 770 miles. Two days later 15 months after SR Hydramatic had serviced and replaced torque converter it failed again. Steve the shop owner insisted someone had messed with the throttle cable adjustment which he insisted was the cause of the first failed torque converter. NO ONE HAD TOUCHED THE THROTTLE CABLE AND STEVE REFUSED TO ACCEPT IT AS HIS BAD REBUILD I took the car to a shop in Queen Creek Az with reputable trained technicians, i asked them to examine the tranny. The torque converter failed was literally fried as well as the bands and bushings. THE MAIN CAUSE OF THE FAILED TRANSMISSION WAS DUE TO SR HYDRAMATIC INSTALLED AN UNDERSIZED PUMP WHICH WAS DESIGNED FOR A 6 CYLINDER ENGINED. THIS CAUSED EXCESSIVE HEAT WHICH FRIED THE TRANNY I HAD CALLED STEVE SEVERAL TIMES AND LEFT MESSAGES FOR HIM TO CALL ME SO I COULD TELL HIM WHY TRANNY FAILED. HE WOULD NOT ACCEPT MY CALLS OR CALL ME BACK SR HYDRAMATIC DOES NOT REBUILD TRANSMISSIONS ACCORDINGLY TO SPECIFICATIONS. PLEASE DO NOT HAVE THEM WORK ON YOU TRANSMISSION The repair shop i used for engine and tranny replacement,!reimbursed me for the cost of having the transmission rebuilt in Queen Creek Az. Thank you Wayne owner of Wayne and Sons Automotive Repair in Santa Rosa, Ca

This shop is GREAT!!! How often can you say you thoroughly enjoyed having your car serviced…read more.. personable, capable & reasonable! I learned the importance of changing my transmission fluid...something my father neglected to mention as he emphasized changing the oil frequently.! I love this place & highly recommend Carmen Caruso

A full synthetic oil change for my Highlander was $83 with tax. Any other place would be $110-$125…read moreand please save yourself money by bringing your car to these guys!!

I'll always support a business that's honest, and Ultimate Auto Care has truly earned my trust…read more Both of my experiences with them have been easy, straightforward, and positive. Visit #1) Skid plate disconnection: My skid plate came loose underneath my car, so I called around for estimates. One shop quoted me nearly double what Ultimate charged, and the team at Ultimate got the job done quickly. Visit #2) Transmission fluid flush and fill: In 2021, I had this same service done elsewhere and paid significantly more. When Ultimate quoted me their price, I honestly thought there had been a mistake. Ultimate's tech took the time to walk me through exactly what was included so I fully understood what I was paying for. Justin and his team were incredibly patient with all of my questions. As a woman, it can sometimes feel intimidating walking into an auto shop, but the team here has made it clear that their goal is to educate, not take advantage.

Coogler's did an outstanding job in identifying and repairing the smog-control system on my older…read morevehicle. Their service was professional, transparent, and courteous. They provided me with a detailed estimate for the work and followed up with an illustrated report showing all the stages of the work upon completion. The repair bill was fair and reasonable. Jeff, a service manager, answered all of my questions carefully and fully. Gary, a service technician, repaired the vehicle, which now performs better than it has since I first got it as a used car. I very highly recommend Coogler's for all your automotive maintenance and repair needs.

Very easy to make an appointment. Very clean inside and a beautiful little patio to go eat outside…read morewhile you wait for your car. A place to play video games inside if you needed to entertain your kid. Fast and efficient. It was a great experience.