I have a follow up to my original comments below. I did contact the golf course after the round and they took the pace of play message to heart, they really are customer driven. I will play them again and to me, if appears, when golfers have an issue communicating back to the course is the best action so they have a chance to fix something. I will support a golf course that cares about it's golfers. 8/29/13
Original comments: I really like, or want to like, Rattlewood. I rated a two star, it's really a 2.5 star. Almost average, and while their conditions are generally good and they certainly are trying to keep up with the maintenance, my main concern that will erase the conditions issue for me is the lack of pace of play. Everyone notices things wrong with a golf course when they are sitting and waiting with nothing to do.
This past Sunday, 8/25, a marshal made his presence known by only driving around. We saw him lots of time... while we were waiting to tee off after the group ahead of us sat waiting to tee off, etc. WHY WASN'T HE LOOKING for the reason everyone was waiting?&*%%$
So, this course is average, to just below average. I find the courses in the Baltimore outskirts love to print stuff about having a pace of play, but never support it. It just can't be that difficult for the starter to remind everyone that today we want to get you off the course, please be conscious of your play.
Just a little conversation will start the players thinking about the play. How about handing them something simple to remind them how to play smarter. Then, the marshal supports that. If someone has an attitude about they will play as slow as they want, nicely remind them they aren't the only ones out there and either step aside, or give them their money back. It can't be but a group every hour or so. You normally will know by any attitude at the start whether someone will push back.
Just have a policy, then support it. When golfers are moving, we don't know certain things like an elephant sitting in a sand trap.
The slow play, even the difference of 15 minutes, is aggravating. You can comfortably walk this course, so anyone riding can easily do 4'15" all day long. Over 4.5 is horrible. GET the golfers moving, and more will come and the slow ones will go somewhere else and muck up their pace. As the cart staff to notify the marshal as they know who is playing slow. Work as a team.
Seriously, it isn't rocket science, it is customer service. That is enough to distinguish yourself as a 4star golf course. Then you can ask golfers to bring a bag of sand with them to dump it into the traps to make them better.thanks as I want to play this course more often. read more