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    Ratchet Bikes

    5.0 (1 review)
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    3 years ago

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    Tony O.

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    Lifestyle Cycles

    Lifestyle Cycles

    4.4
    (281 reviews)
    1.5 mi
    $$

    This place is bad ass. They got everything from A to Z. Very friendly staff and a great atmosphere…read more Huge shoutout to candy and Erica for helping me pick out my new Simpson helmet. All around 5's

    To be completely honest, I was ready to leave a 1-star review after my first visit…read more The cashier was the only bright spot during my time in the store. Unfortunately, my experience with the service department was the exact opposite. They came across as uninterested and acted like helping customers was an inconvenience. If you work in customer service, making customers feel welcome should be part of the job. A few days after my purchase, I received a text asking for feedback about my visit. I didn't hold back--I explained exactly how disappointing my first experience had been. Within minutes, I received a phone call from someone at the store who genuinely wanted to understand what happened. That immediately got my attention. I explained that I had driven over two hours because I had previously made an online purchase that went perfectly, and it gave me enough confidence to visit the store in person. I also shared my concerns about how I was treated by the parts department. He listened, apologized, and told me he would bring the issue to management because he genuinely cared about making things right. To me, that's what great customer service looks like. Anyone can make a mistake, but not every business takes the time to listen, follow up, and address a customer's concerns. On top of that, they have competitive prices and a great selection in stock. Because of the way they handled my feedback, I wouldn't hesitate to make the two-hour drive again. Hopefully, the service department improves, because the rest of the experience and especially the way management responded earned my respect.

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    Lifestyle Cycles
    My 2014 wide glide
    My 2014 wide glide
    Lifestyle Cycles

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    Speed Addicts

    Speed Addicts

    4.1
    (68 reviews)
    5.4 mi

    Ok.....I've been here several times from over am hour away and everything I've come here, the guys…read morewere patient and did everything to help a person out. Being a new rider can be an intimidating thing when trying to pick the safest gear you can but the guys here know what they sell and know what works best for each persona needs. February I purchased a top of the line Shoei neotec3 helmet with Sena Srl3 ( they installed free ) and it's been a fantastic helmet. Recently my helmet started getting harder and harder to close the modular portion as well as the shield. I called the guys at Speed Addicts and they said to come on down and they would check it out. After the long drive, I got here and as soon as I walked in I was greeted by smiling, friendly people. I explained my concern and immediately Tony and Alex started working on my issues. Within a few minutes they figured out my helmet needed a slight adjustment on the cam gears and just like that, my helmet was back to new condition as far as function. They wouldn't take money so the next best thing is to let everyone know how great the guys here are and how they live up to the reviews and videos online. Thank you Tony and Alex for helping keep me safe.

    Easy to find and parking was not an issue, even with the lot shared with a car wash. The helmet…read morewall looks impressive, but the real issue is actual in-stock inventory. I came in expecting this shop to stand out by having common sizes ready to buy that day, but almost every helmet I wanted to try was not available in a medium, and the same thing happened with riding gear in common sizes. The inventory screen on the wall was a cool idea, but it felt more gimmicky than useful because it was not very intuitive and did not even bring up a keyboard when trying to search. I ended up needing an employee anyway. Once someone finally came over, he was helpful, answered questions, and helped me confirm sizing. The bigger problem was the store experience. Three employees were behind the counter when I walked in and no one greeted me. The motocross gear section was also messy, with random sizes and colors mixed together, and multiple items falling off hangers just from touching them. The dressing room was also weak: no mirror and not much privacy. Overall, decent visit, but not enough to bring me back. This place has potential, but service, organization, and better stock in common sizes would make a big difference.

    Photos
    Store front with dedicated motorcycle parking
    Store front with dedicated motorcycle parking
    Speed Addicts
    Foot gear wall. 6/14/2025

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    Foot gear wall. 6/14/2025
    DMG Motorsports

    DMG Motorsports

    4.9
    (37 reviews)
    13.8 mi

    A great place for motorcycle gear!…read more After destroying the laces on my motorcycle shoes and ultimately throwing them out, I've been riding with a pair of slip-on Vans. Not long after doing so I decided it was time to buy another pair. Lazy, and not looking to drive too far from home, I came across this place on Yelp. I never would have guessed that there was a place close to me other than Cycle Gear. Immediately I rode over and arrived maybe 30 minutes before their closing time. It wasn't hard to find the place at all. I walked in and was greeted by Bryan, who showed me around and help me find what I was looking for. They have a good amount of protective gear available such as helmets, gloves, shoes, Kevlar jeans, and boots. They also have Quad Lock products and other motorcycle related things for sale. Prices on their website don't reflect the discounted price that this store sells gear at. Customer service was excellent, Bryan helped me and did not try to upsell me anything. Very cool dude. Parking wasn't hard to find as I arrived when most of the neighboring businesses are closed (I'm assuming). Plenty of spots in the front. I recommend this place to current and future riders!

    Great store with huge selection and great customers service from the owner! I fount moto gloves…read morebrand Five, jacket Alpinestars, shoes! You will find literally anything you need here and even if not they will drop ship it to you! Everything valuable here!

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    DMG Motorsports
    DMG Motorsports
    DMG Motorsports

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    Ratchet Bikes - motorcyclinggear - Updated August 2026

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