I had the best facial experience with Joanne. From the moment she greeted me and I walked into her space, I knew I was going to be well taken care of! She had me change into a robe, offered me beverages and allowed me to get accustomed to the room. The ambiance was relaxing and the room smelled amazing, loved the plants and decor she had going on! I could tell Joanne cares about the details and did everything she could to make me feel comfortable in the space - she even asked if the music was okay since some clients prefer white noise instead of the classical music she had going on.
Once I settled, Joanne did a thorough intake of my medical history, what products I use, and if I had any allergies. This was my second facial ever - I have very sensitive skin and often feel hesitant about having them because of the breakouts and products used. My concerns were put to rest when she asked what level of interaction I wanted during the service. I chose medium level, and she explained it as guiding me through what products she was using and why. It was the perfect balance of teaching me about my skin and letting my mind relax and enjoy the service. I got to learn about my hydration levels in specific parts of my face with the device she used - she recommended I drink more water and incorporate more serum and moisturizer in my daily routine. She used a few other UV devices to bring dirt to the surface and remove debris, all painless and felt so good. Towards the end of the facial, I was nearly half sleep because of how gentle Joanne was with my skin. She did say that because we were disrupting my skin's ecosystem, I may break out over the next few days but assured me that this was a natural part of the process and healthy! Happy to say that didn't happen for me :)
I felt like I was hanging with one of my girlfriends at a sleepover, getting an amazing service and knowledge on how to better care for my skin. It's 2023 y'all, time to get that skin glow on and no better way to do that than with Joanne, she did an incredible job. I'm definitely coming back for this professional 5 star service! read more