Jane is the owner, and she is a nice lady. I saw her brow work on Instagram, and made an…read moreappointment with her for ombre brows. Once I got there, I was passed to Celine. Choosing a brow artist is like choosing a surgeon; you don't want them swapped without notice.
After session 1, the brow shape looked good but there was little color left. In session 2, Celine used a much darker shade and did not follow the brow shape from session 1, to the point where I have 2 visible brow tails (plus more issues listed below)! To Jane's credit, she tried to make things right by offering to personally take a look, but I'm afraid my brows will get even darker with another touch-up.
Other important things to know:
* The room is NOT PRIVATE. There are 2 beds, and it was pretty weird to have someone next to me also getting a procedure done (facial 1st time, tattoo eyeliner the 2nd). At least use a curtain divider, or give clients a heads up.
* There is a language and communication barrier. It was difficult to convey shape, color, etc. This was my 1st time getting semi-permanent makeup, and there was no explanation of what was happening.
THE PROCESS: Celine marked an "ideal brow shape" with a pencil, handed me a mirror, and asked yes/no. Numbing cream is left on for 20 minutes. After wiping the cream, she starts stabbing in pigment with a manual tool. On a pain scale, it was 2/10. She scrapes more color, and does a few rounds. After each session, I look like an angry bird for 5 days. Around day 4, the brows start peeling. As someone with tattoos, I prefer using Aquaphor (ointment) during peeling. After peeling, the color appears faint but will darken again over the next few days.
TOUCH-UP: After 1 month, my brows kept peeling and barely had color. At the touch-up, Celine used a much darker shade. This time, she just shaved the entire tails of my brows without asking (photos #2 and #3)! I was horrified. At the end, my brows were different thickness and lengths. She did spend time fixing some of the unevenness, but my brows just got darker and darker. The room is small and she sat at an angle, which could partially be the reason my brows came out uneven.
PAYMENT: This part was very tacky. She handed me an iPad highlighting a 20% tip, which is $100 for ombre brows. I was happy with the 1st session so I tipped $101 in cash; still, she let me walk out with mapping lines and brown pigment on my face. At the touch-up, as I pulled out my wallet to tip, despite a worse experience, she said everything was paid in session 1. As I put my wallet away, she then said, "you did only tip $70." Excuse her, I tipped $101. That's what I told her before leaving, and that conversation ended uncomfortably. Maybe it was the language barrier, and maybe she took out her misplaced memory on my brows.
BROW ISSUES
1. The brow tails are higher than my natural brow (photo #1), which means tweezing that area for the next 1-2 years. I ended up with sparse brow hair from over-tweezing in the first place!
2. Since she didn't follow the shape from session 1, there are actually 2 visible brow tails (photo #2)!
3. The brows are uneven in thickness and length. The right tail is thinner and longer than the left (photo #3).
4. Some spots healed so dark that I can visibly see 3 stab dots (photo #4), which I worry are now permanent.
5. The shape is flatter in session 2 (main photo). This again deflected from my natural brow shape.
6. The shading is NOT ombre after session 2; it is 1 flat tone (main photo).
7. The shade she picked for session 2 is now fading grayish. It looks unnatural, like a tattoo fade (might be able to see in main photo).
SUMMARY: I waited 3+ months to give a fair assessment. My brows look worse. Woo Beauty Studio might be good for someone who has no idea what to do with their brows, and doesn't care about privacy. For me, this was a semi-permanent procedure on my face, and I had hoped they would spend more time explaining the process and asking what I expected. Honestly, I hate the results and the color is still really dark, and there are MORE issues not even listed. Only recently, I traveled overseas to a relative who does microblading to even out the thickness, but not much can be done for the other damage without making the brows thicker. Every day, I pray that the color fades faster!