I got my lashes done by Charlie of InezFx Lash, and bc of covid nyc guidelines she wasnt able to hold an appt at her greenwich location. She required that I pay upfront the day i made the appt the full amount, ok no problem, but then showed up for our appt an hour late, to my home. When she arrived she apologized stating she was running late bc a client took longer than expected, although I was confused bc she had stated earlier that day that she only takes one client a day to make sure everything is sanitary. (Convo photo below)
I offered her water or something to drink she asked for chicken wings which i thought was odd but moved on. I also asked her in person whether she was allergic to cats or have any issues w my cats as I have several. She said no. Here is when things get weird, she starts doing my lashes and while my eyes were taped and closed she disclosed that she had taken an edible earlier. So that explains the chicken wings and showing up late. She continued the session getting glue on my lower lashes - repeatedly which was pretty painful to separate. And the finished product was lopsided. One eye was cat shaped and the other more full in the middle. Also they began shedding although i didnt get them wet for 48 hours.
This job was done july 8th, by july 12th 4 days later 30% of the lashes were gone and by july 16th 8 days later one eye has about 3 lashes on and the other is about 70% gone.
Of course when i reached out to Charlie the lashes fell out bc my cats were biting her toes (but she didnt say anything) and my lashes fell out bc my appt was damp (despite the lash application being done in my room with the A/C on high) and it was unsanitary to do lashes in an apt w my cats (that were allegedly all over her despite her saying literally nothing...)
And finally once i brought this to her attention - she offered to give me a refund or redo them to which i declined the latter and said that she'll issue refund in a couple days bc shes moving (not really a clients problem) that was on monday july 13th and as i write this review its july 17th of course theres no refund.
Wildly unprofessional, poor service, and oddly vocal about requesting chicken wings but not about getting "bitten" by my cats... musta been a great edible. read more