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Oakland, CA

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Rasa

3.3 (27 reviews)
Closed • 9:00 am - 6:00 pm

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Reviews With Photos

Thomas K.

We have tried to view the Denizen/Rasa apartments twice now. First, we stopped by during posted business hours and the doors were locked. No worries, we'll make an appointment next time. We took time off work and showed up for our appointment a week later. Guess what? Doors were locked. Annoyed, we grabbed a snack and walked around the area for an hour. When we checked in again, the office was STILL closed and there was a line of 10 angry people at the door. I'm sure they all had appointments as well. We cut our losses and left. The worst part: Denizen/Rasa failed to return our call, email, and text to reschedule THEIR missed appointment. Their automated system sent us a survey asking how our tour was. What a joke. There is zero accountability here.

Cut bike lock from one of several bikes stolen at Rasa
Imani J.

Management's tone in response to my Yelp review is noticeably more polite than their private responses have been: "Hi Imani, we hope you're feeling more optimistic about the community after our most recent conversation." How could I feel more optimistic? Here are direct quotes from the most recent email I received from management: "Butterfly MX will be revisited in March or April The Bike Room is just something that they are exploring. There is no guarantee that anything will be done. I also want to make it very clear that the owners do not have to do any of these things. So come March or April and they decide not to move forward with ButterflyMX then you will have to live with the call box that we already have. Same for the bike room. If the project is too expensive and they do not want to spend the money then you will have to live with the Bike Room that you currently have. And there will be no more going back and forth because that will be the decision." "This will be my last email about this situation." It seems that management is more concerned with public perception than in serving current tenants.

The view from our window!

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4 years ago

Helpful 3
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7 months ago

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2 years ago

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4 years ago

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J T.

Helpful 1
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2 years ago

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Marketing T.

Helpful 0
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7 years ago

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J T.

Helpful 17
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6 years ago

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J T.

Helpful 1
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6 years ago

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J T.

Helpful 7
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7 years ago

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J T.

Helpful 7
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7 years ago

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J T.

Helpful 5
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4 years ago

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Marketing T.

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7 years ago

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J T.

Helpful 10
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6 years ago

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J T.

Helpful 2
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4 years ago

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Marketing T.

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7 years ago

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J T.

Helpful 0
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6 years ago

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J T.

Helpful 4
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7 years ago

Excellent management staff and very fortunate for the building and it's location considering the current climate!

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J T.

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7 years ago

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J T.

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6 years ago

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J T.

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6 years ago

Wonderful customer service. With an amazing rooftop view... perfect for any photographer ;)

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J T.

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6 years ago

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J T.

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7 years ago

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J T.

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7 years ago

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J T.

Helpful 6
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6 years ago

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J T.

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7 years ago

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6 years ago

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7 years ago

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Ask the Community - Rasa

Review Highlights - Rasa

“The rooftop was my favorite hang out spot to get a breath of fresh air and view the city.”

Mentioned in 5 reviews

Read more highlights

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I recently had an issue where my entire key set (key fob for apartment, mailbox key, and car keys)…read moreall fell down the trash chute. It was literally as I was about to head out so I couldn't even get back into my apartment. Good thing I had spare car keys and I was able to get my key fob replaced right away! Concierge was very helpful in that area! I also needed to replace my mailbox key and that also required a separate work order but Jeff the property manager of Atlas assisted me right away! He was able tuse his master key so I get my packages out of the mailbox! I am very appreciative of his help! Thank you to all the Atlas staff that help us with mishaps such as these!

Hi, I tried to find Atlas Garage which is the parking garage owned by Atlas Apartments. I used this…read moreAtlas Parking garage last night on 13th Street in Oakland and they very specifically quoted it is $50 overnight. I thought this was very expensive for an average and not very nice area of Oakland. I put my car in the garage about 9 pm last night. The garage itself was clean and fine no problems. However when I checked out about 9 am this morning the bill was $71 and I called the attendant. The attendant explained that the $50 charge is only if you park your car at midnight and leave the next morning. He admitted that everyone complains but the management wont do anything about it. He said he sympathized with my position but said that no one in management will do anything about it. So we both smiled and I drove off. He was a good person. I don't like deceptive deals like this. They said $50 overnight. They did not detail any other considerations or time constraints or that there would be other fees. Sure $21 won't break me either but it is the principle. I would not rent apartments from any company that had deceptive practices like this and that didn't think they should do anything to fix it. I told the attendant I would never use this parking garage again. And he said he understood. Is that their business model to bilk their first time customer and to make sure that customer will never come back again and will certainly give them a bad review on Yelp? How bright are they? Jerks.

The Grand Apartments by Essex Property Trust

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This review is specifically about the maintenance team at The Grand. I've lived here for 3 years…read morenow and the maintenance team has been top notch the entire time. When I file a request for something to be fixed or looked at, I get a response either same day or the day after. If the fix might be complicated, I receive a phone call walking me through my options and asking what I prefer. I want to give a special shout out to Amalia, who, over the years, has went above and beyond multiple times in helping me set up my apartment. - When I first moved in, she spent over an hour helping me install blackout curtains in the bedroom to make sure I wouldn't damage anything while doing so. - When I removed a bunch of artwork from my wall recently, she came by twice in one weekend to repair and paint over all of the nail holes and some cosmetic damage caused by sticky tape. My apartment walls looked good as new after. - Whenever I see her in the hallway and have random questions about home care, she takes the time to explain it to me and recommend an option. It's experiences like this that make a 5 star apartment living experience. Thanks Amalia!

Property management had the nerve to response and say my thoughts were unwarranted.. HA ! What a…read morejoke ! Reviews are the experience /opinion of the writer.. you can't debate my experience! .. Now carry on , I am thankfully retired and Blessed that I am not working with or for any unprofessional companies in this present day work force Good Day and Good Luck .. LOL .

1717 Webster

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(34 reviews)

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forced to hire a mold inspector after a stain on my wall kept growing. For a year now the building…read morekept brushing it off till mold grew on the surface. lab results came in, MOLD! This is extremely dangerous for my toddler.. the solution presented was "guard for the shower"even with the lab results.. ZERO senses of urgency. all this money to be living in a unlivable unit, smh avoid this building like the plague! they don't care about their tenant safety.

After living here for two years, I couldn't recommend this place in good faith. Here's why:…read more - Awful property management: Easily one of the worst I've ever dealt with and a key reason why living here is unenjoyable. They fail to proactively communicate, email response times can take weeks or up to a month, and they've blatantly lied to me about policy changes. - Butterfly MX: This is the system used to manage the front door. It is broken constantly and down for months at a time. You will not know when it's going to be fixed, nor why it's constantly down. This will impact receiving deliveries or your guests. - Dog owners: Pet owners are allowed to simply let their pets urinate (and sometimes defecate) in common areas. The 6th floor elevator bay and dog run has a smell that only prisons in the third wold know. - Trash/Recycling: While you will be shown trash/recycling/compost chutes on your tour, it's all smoke and mirrors. Those chutes are often off and do not allow you to dispose of recycling or compost in it. Heck the building itself doesn't even compost. That means you're forced to go to the basement anytime you want to get rid of waste vs being able to use the chutes that are there for... I have no idea honestly. - Washer & Dryer: Washer and dryers are in-unit, but they are more hassle than help, specifically the dryer. You have to dry clothes generally 2-3 times just to get them to normal dryness, you have to empty a very small water tank, and it will simply turnoff if it senses the clothes are dry even if they're damp or completely wet still. - Kitchen Sink: Another design flaw, but kitchen sinks are very shallow for no apparent reason. This causes quite the splash zone when washing dishes and is just a cheap cost cutting measure. - Theft: You're told that they have a secure bike room, but that happens to not be the case. I along with many other residents had our bikes stolen from the bike room even though there are cameras, they were locked with U-locks and cables, and the door requiring key fob access. Instead of providing any support, management simply sent out an email notifying residents of what took place and offered no support (sharing camera footage, key fob badge records, etc.). Their response: "we're not an investigative agency" Don't let the rooftop pool and clubhouse fool you, there ain't no luxury in sight here. You will be treated like an inconvenience as a resident, and will quickly learn that what you saw on the tour is far from reality of what life is like living here.

Bel Aire Courtyard Apartments

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Rasa - apartments - Updated October 2026

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